Keap

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4,1 /5
(1 292)
Preis-Leistungs-Verhältnis
3,8/5
Funktionen
4,1/5
Bedienkomfort
3,5/5
Kundenbetreuung
4,0/5

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1292 Bewertungen

Caroline
Caroline
Gesamtbewertung
  • Branche: Konsumgüter
  • Unternehmensgröße: 1 001–5 000 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

an excellent tool

Bewertet am 17.7.2024

It gives me a less stressful job where I can have everything in order and perfect email tracking,...

It gives me a less stressful job where I can have everything in order and perfect email tracking, and where my biggest help is having happy clients.

Vorteile

The tool that I use the most and that is useful to me is sales tracking because I can have a better focus in this area without losing track, I also use a lot of tracking that can be given more personalized to potential clients so that they receive the correct emails. with the information. It makes it easier for me to have a more fluid electronic commerce with new and old customers to continue providing good service.

Nachteile

In my case everything has worked wonderfully for me, there is nothing that has made me upset in the past

Antwort von Keap

Hello Caroline,

Thank you for sharing that you've found Keap to be an excellent tool! We love hearing that everything has worked wonderfully for you.

Ashlee
Ashlee
Gesamtbewertung
  • Branche: Gesundheit, Wellness & Fitness
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 6.0 /10

Effective Tool For Task Automation

Bewertet am 18.5.2024

I was able to effortlessly monitor each client from start to finish. The system consolidates...

I was able to effortlessly monitor each client from start to finish. The system consolidates contact information, client interactions, emails, texts, and tasks into a single platform, allowing you to quickly understand a customer's status when they call. Client actions can automatically trigger various tasks, advancing each client through the sales funnel, with all relevant information easily accessible in one place. This really eliminates the need to juggle multiple programs, providing a much more organized workflow. Some cons include the need for a larger selection of templates and confusion with certain automated tasks. However, these limitations should not deter you from using this program.

Vorteile

My favorite feature was the ability to organize and access information seamlessly. It really made tracking each individual clients' progress easier and much more straightforward.

Nachteile

I believe that some of the automated tasks were confusing, and there should have been a larger selection of templates.

Antwort von Keap

Hello Ashlee,

Thank you for taking the time to leave us a review!
We're happy to hear that Keap has helped eliminate the need to juggle multiple programs.

We appreciate your feedback regarding the confusion surrounding automated tasks. We have some exciting updates coming up that will make automating easier than ever.

Todd
Gesamtbewertung
  • Branche: Transport/Güterfrachtverkehr/Schienenverkehr
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 0.0 /10

Keap Falls Well Short of Expectations

Bewertet am 29.12.2023

Vorteile

I had high hopes for Keap, considering its promising concept, but my experience with the software has been far from satisfactory. The numerous bugs plaguing the system make it a frustrating and unreliable tool for managing contacts and communication.

The most glaring issue lies in the phone and text features, which seem to have a mind of their own. More often than not, they simply don't work at all, leaving me in the dark when it comes to crucial communications. This inconsistency is not only inconvenient but also undermines the very purpose of the software.

To add insult to injury, the mobile app performance is even worse than the desktop version, making on-the-go management a nightmare. It's disheartening to see such a lack of attention to the mobile user experience, especially in an era where mobile functionality is essential.

Nachteile

Customer service is another major letdown. My attempts to seek help have been met with abysmal response times, and when I do finally hear back, the quality of support leaves much to be desired. I've resorted to contacting my assigned representative, [sensitive content hidden], and his manager, [sensitive content hidden], but their responsiveness has been shockingly slow. Waiting weeks for a reply is simply unacceptable, and when I do get a response, it's clear that the customer service team is still grappling with the basics.

In conclusion, while Keap may have a promising concept, the execution falls flat due to persistent bugs, unreliable communication features, a poorly designed mobile app, and a customer service experience that can only be described as abysmal. I would strongly caution anyone considering this software to explore alternative options with a more reliable track record and a commitment to customer satisfaction.

Antwort von Keap

Hello Todd,

Your feedback is immensely appreciated. We sincerely apologize for the challenges you've faced with Keap. Your experience does not reflect the standards we strive to maintain.

Your input is invaluable in our journey toward providing a seamless and satisfying experience for all our users. Please accept our apologies for the inconvenience caused. If you are open to it, please reach out to [email protected] so that we can look into your concerns further. Thank you.

Verifizierter Rezensent
Gesamtbewertung
  • Branche: Öffentlichkeitsarbeit und Kommunikation
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 8.0 /10

Used it for more than 10 years!

Bewertet am 11.11.2024

Overall, I really liked Keap. I have been using it for my business for over 10 years and it allowed...

Overall, I really liked Keap. I have been using it for my business for over 10 years and it allowed me to launch and scale my business over that time. I really liked a lot of their features, including how easy it was to clean out my list, to send emails and to collect payments.

Vorteile

All the features that were available, including their CRM system, email features, tagging features and how easy it was to clean out duplicate contacts and clean my list.

Nachteile

Their order form and sales page templates were lacking

Antwort von Keap

Thank you for being a customer of ours for over 10 years! We appreciate you and wish your business the best.

Nzole
Gesamtbewertung
  • Branche: Bildungsmanagement
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

Scalable marketing solution

Bewertet am 8.4.2024

Vorteile

I like the scalability that comes with the tool which makes it possible to automate marketing campaigns.

Nachteile

The tool is a bit costly compared to other tools with the same capability

Antwort von Keap

Hello Nzole,

Thank you for taking the time to leave a review. We love to hear that you find Keap to be scaleable and are using it to automate marketing campaigns.

We appreciate your feedback on cost. Our team is always working to add more value to the software.

Mehran
Mehran
Gesamtbewertung
  • Branche: Bau
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Wöchentlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 0.0 /10

Do not buy into the Hype, poor software and many flaws in fuctionality!

Bewertet am 9.5.2024

Would only recommend it to my competition/enemy!

Would only recommend it to my competition/enemy!

Vorteile

The idea that I could have everything in one software!

Nachteile

Reality was that they were not good at making any of the many functions work well and seamlessly. Be prepared to spend hours with their support team and get to eventually no-where.

Antwort von Keap

Hello Mehran,

We're sorry to hear that Keap wasn't a good fit for you. We wish you the best going forward.

Gesamtbewertung
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 8.0 /10

My Keap Review: from a manager that runs multiple departments

Bewertet am 26.10.2024

overall my experience with Keap has been pleasant and it's easy to use

overall my experience with Keap has been pleasant and it's easy to use

Vorteile

how affordable it is for a small business

Nachteile

the free trial is only 14 days, would prefer a longer trial

Antwort von Keap

Thank you for taking the time to leave a review! We're glad you're a fan of keap and will pass along the feedback regarding the free trial length.

Mirko
Gesamtbewertung
  • Branche: Krankenhausversorgung & Gesundheitswesen
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

Improved Marketing With Keap

Bewertet am 1.5.2024

Vorteile

With Keap, managing campaigns and handling our CRM needs has been smooth

Nachteile

Keap has been an all round solution and no hurdles.

Antwort von Keap

Hello Mirko,

We appreciate the review and are happy to hear that Keap has been a smooth solution for you and your business.

Muhammed
Muhammed
Gesamtbewertung
  • Branche: Bekleidung & Mode
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Kostenlose Testversion genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

Keap İnceleme

Bewertet am 29.3.2024

Vorteile

The feature I liked most in the Keap application was e-mail management, campaign arrangements, and sales tracking.

Nachteile

I didn't like the data analysis very much, it could be improved a bit.

Antwort von Keap

Hello Muhammed,

We're glad to hear you're happy with Keap! We hope you decide to stay on board with us.

Allen
Allen
Gesamtbewertung
  • Branche: Gesundheit, Wellness & Fitness
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Wöchentlich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 7.0 /10

The OG of Marketing Automation

Bewertet am 28.3.2024

Vorteile

Its a fully featured software that allows me to create and send campaigns to leads/contacts and great reporting and contact management

Nachteile

Cost is major issue with the number of contacts allowed per tier

In Betracht gezogene Alternativen

Constant Contact und Mailchimp

Antwort von Keap

Hello Allen,

We appreciate you taking the time to leave a review! We're glad to hear you're taking advantage of automation to send your leads and contacts customized content.

Nikita
Gesamtbewertung
  • Branche: Einzelhandel
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

Top- notch support and CRM program

Bewertet am 8.11.2023

Keap is always our primary customers r/p management tool and stores all sales data and marketing...

Keap is always our primary customers r/p management tool and stores all sales data and marketing data.

Vorteile

The automation tool helps me to grow,Run and scale our business and also not forgetting the capabilities to create systems as an owner not leaving behind the availability to able to import my client list.

Nachteile

It’s very hard to observe the past record of transformations in company contacts list, documentation and subscriptions.

Antwort von Keap

Hello Nikita,

We appreciate you taking the time to leave us a review! We love hearing that automation is helping you grow, run, and scale your business!

Calum
Calum
Gesamtbewertung
  • Branche: Marketing & Werbung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Keap on keaping on!

Bewertet am 30.10.2023

Superb, does everything I need to and more and helps me keep things ticking over for all of our...

Superb, does everything I need to and more and helps me keep things ticking over for all of our clients.

Vorteile

It can do as much or as little as you like. That means that for ourselves AND for our clients, we can craft regular communications, complex automations, campaigns and a variety of content that's selling, nurturing or doing whatever we want it to do.

Keap's the vehicle but the destination is in our control.

Nachteile

It can at times be convoluted to evaluate data but with experience and time you can craft simple ways to manage it.

Antwort von Keap

Hello Calum,

We love your quote, " Keap's the vehicle but the destination is in our control." It is so true that you can use Keap to do as much or as little as you want. It's always exciting to hear from people who use Keap to it's full advantage and then some. Thank you for leaving us a review!

Jeremy
Gesamtbewertung
  • Branche: Bau
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 6.0 /10

Using Keap for almost a year for our Landscaping Company

Bewertet am 10.10.2023

It has worked well with our small landscaping company, giving us better management of marketing,...

It has worked well with our small landscaping company, giving us better management of marketing, automations we didn't have before, and better lead capturing and appointment managing.Keap has been pretty good with customer service as well, and that's obviously critical.

Vorteile

We really like the ability to have contact and lead management, group texting, email marketing, and automations all housed under one software roof for an affordable price point. Many other softwares have a really strong service offering, but competely lack other services.Oftentimes they try to accomodate that by stacking softwares, which can work, but creates a silo effect that can be time-consuming to setup and maintain, as well as being pricier than expected.Keap does a pretty good job of covering a lot of bases with one in-house software system. They do have some weaknesses, but overall they've got a good system that could easily be built out even further.

Nachteile

Our least favorite things about Keap would be the lack of a menu option for the business phone line. It does not work well if you have more than one person answering or making calls, and sending messages. We would also like to see more flexibility in terms of Zapier integrations. Zapier integration works pretty well, but there are fields such as contact status, removing a deal from the pipeline, and other fields/operations we would like to see available to Zapier.Lastly, their method of labeling phone numbers needs updated. Currently the "work" type is the option you want to choose for text marketing.

Antwort von Keap

Hi Jeremy,

Thank you for taking the time to share your experience. Wen understand the importance of having and all-in-one solution and are happy to hear that Keap has covered a lot of your bases.

Your feedback on the Keap Business Line and Zapier has been duly noted and will be communicated to our team.

David
Gesamtbewertung
  • Branche: Gesundheit, Wellness & Fitness
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

A great all in one marketing and client relations system.

Bewertet am 11.8.2023

Overall it has been a good experience. Keap does so much and it can feel overwhelming at times to...

Overall it has been a good experience. Keap does so much and it can feel overwhelming at times to stay up to date with all of the features.

Vorteile

I like that you have a business phone number that you can call and text from. This is what we use Keap most for. It allows all of my employees to use one phone number.

Nachteile

I wish that I wasn't constantly being logged out of the app. I do wish that round-robin booking was available for scheduling links.

Antwort von Keap

Hello David,

Thank you for taking the time to leave us a review! We're happy to hear that you enjoy using the Keap Business Line, it truly is a game-changer for small businesses.

We appreciate the feedback regarding round robins and being logged out. Regarding being logged out, we recommend not leaving multiple tabs of Keap open so one doesn't end up timing out.

On the topic of staying up to date, we recommend checking out our Keap Academy. They have courses and events that can help you and your team feel confident in all parts of Keap.

https://academy.keap.com/

Jasmine
Gesamtbewertung
  • Branche: Marketing & Werbung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Wöchentlich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Great Platform & Tool!!!

Bewertet am 15.8.2024

My overall experience has been great with this tool! I use it heavily for my business

My overall experience has been great with this tool! I use it heavily for my business

Vorteile

I love how premium this tool feels for my clients

Nachteile

I actually dont have any thing I do like like about this program

Antwort von Keap

Hello Jasmine,

Thank you for taking the time to leave us a review! We're happy to hear that you use Keap heavily and that your experience has been great!

Miana
Gesamtbewertung
  • Branche: Logistik & Lieferkette
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Wöchentlich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 5.0 /10

Nice for business

Bewertet am 19.11.2023

Overall it was good for business to keep things flowing well and updates that were needed

Overall it was good for business to keep things flowing well and updates that were needed

Vorteile

The reminders and the appointment bookings for clients

Nachteile

The cost was ok but I enjoyed the trial to figure it out. I rather monthly cost than weekly cost

Antwort von Keap

Hello Miana,

Thank you for taking the time to leave us a review! We're glad to hear that you enjoyed using Keap for Appointment Bookings and Reminders.

We're not sure what you mean by weekly cost. We only offer monthly and annual pricing.

Jessalyn
Gesamtbewertung
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Easy and Reliable Automation for Marketing

Bewertet am 7.11.2023

Vorteile

We used the KEAP daily to keep up with out marketing automation and verified that we were on point.

Nachteile

We do not use all the potential of the application.

Antwort von Keap

Hi Jessalyn,

We're glad to hear you use Keap daily to keep up with your marketing automation! You mentioned that you're not using Keap's full potential. I would recommend checking out our Keap Academy. They have free courses that can help you implement more features.
https://academy.keap.com/

Tiffany
Tiffany
Gesamtbewertung
  • Branche: Professionelles Training & Coaching
  • Unternehmensgröße: Selbstständig
  • Wöchentlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Worth the money

Bewertet am 28.8.2023

If you can afford it, GET IT. Period. You will not regret it.

If you can afford it, GET IT. Period. You will not regret it.

Vorteile

Literally almost everything! I won a year subscription from participating in a conference and it was literally everything I needed in one place. The customer support team was SOOOOO helpful. I mean literally you can get someone on the phone to talk to EASILY! As you can imaging this is very important when you are new to using such a large and robust platform!

Nachteile

The only thing was the price. Now, do not get me wrong it was totally worth it. But at the time I was just starting my business and could not afford to continue.

Antwort von Keap

Hello Tiffany,

Thank you for taking the time to leave us a review. We're glad to hear that you enjoyed your time with Keap. We wish you and your business the best!

Hideki
Hideki
Gesamtbewertung
  • Branche: Finanzdienstleistungen
  • Unternehmensgröße: 5 001–10 000 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

E-commerce manager with unique functions

Bewertet am 17.5.2023

It is a solution that in the long or short term only brings benefits to companies, allowing much...

It is a solution that in the long or short term only brings benefits to companies, allowing much more complete commercial projects to be managed.

Vorteile

What I consider most remarkable and that is why I like it is that it gathers all the customer information in one place. This tool also helps sales processes so that companies grow financially. Its functions allow you to connect by mail with your customer database and maintain more direct contacts and thus establish or concreatr even more sales

Nachteile

There is nothing wrong i want to expose, this tool has helped me to complete commercial projects successfully

Antwort von Keap

Hello Hideki,

We appreciate you taking the time to leave us a review. We're glad you enjoy having all your customer information in one place. Thank you for mentioning that Keap can help companies grow financially by improving sales processes.

Shivang
Gesamtbewertung
  • Branche: Krankenhausversorgung & Gesundheitswesen
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Wöchentlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Weiterempfehlungsquote 8.0 /10

Keap has been greatly useful in managing leads and customer relations for me and my firm

Bewertet am 1.6.2023

Like lots of smaller firms, we were beginning to have trouble managing leads and customer campaigns...

Like lots of smaller firms, we were beginning to have trouble managing leads and customer campaigns as we grew rapidly throughout the year. We decided to switch over to a more comprehensive platform in Keap, and ever since then, our processes have been streamlined dramatically. Lead management is one of our most important tasks for firm growth, and Keap has singlehandedly made it something that's both easy to visualize and manage across team timelines.

Vorteile

My team loves that we now have a centralized platform to manage customer relations. We enjoy viewing our sales pipeline in real time, and the visual presentation of this in Keap is attractive and easy to understand.

Nachteile

There was a bit of a learning curve for several members of our team, as they had to integrate this new platform into old processes. However, everyone has grown to rely on Keap now.

Antwort von Keap

Hello Shivang,

Thank you for taking the time to leave us a review. We're glad to hear that moving to Keap has helped streamline your processes dramatically!

Thank you for the feedback regarding the learning curve. We are working to further extend our resources to help new Users feel confident using Keap.

Darpan
Darpan
Gesamtbewertung
  • Branche: Marketing & Werbung
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Wöchentlich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 8.0 /10

Suite of tools foe businesses

Bewertet am 19.5.2023

Vorteile

It helps me in automating my marketing campaigns like email and messaging campaigns but the main feature of Keap is its mobile app which is available on both IOS and Android which helps me to access my CRM through my mobile

Nachteile

Keap is very complex to learn sometimes the interface is irritating it takes time to get familiar with the platform layout

Antwort von Keap

Hello Darpan,

We appreciate you taking the time to leave us a review! We're glad to hear that you enjoy using our mobile app to monitor your business.

Thank you for the feedback. We are always interested in improving ease of use for our customers. Whether that be extending our resources or simplifying processes in-app.

Jonathan
Gesamtbewertung
  • Branche: Marketing & Werbung
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 8.0 /10

Great product

Bewertet am 5.3.2023

Vorteile

One thing I like the most about keap is that the system is easy to set up, even with it many feature. Then I can also segment the email of my client mail each segment separately. I can equally mail my prospective client separately. With all of this feature in place, I find it easier to get in touch with my client.

Nachteile

Keap is a great tool. But the customization aspect is not great. The app do lack adequate customization to make marketing more effective. I also think the importation of email can be faster if a tools is added to import emails rather than writing them from scratch

Antwort von Keap

Hello Jonathan,

Thank you for taking the time to share your experience with Keap. We're glad to hear that you had an easy time setting up your account and that using Keap's features has made it easier to get in touch with your clients!

We appreciate the feedback regarding email customization. We are always looking for ways to improve. We will pass that feedback along to our team.

Carlos Eduardo
Carlos Eduardo
Gesamtbewertung
  • Branche: Krankenhausversorgung & Gesundheitswesen
  • Unternehmensgröße: 10 000+ Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

Keap revolutionized the CRM market

Bewertet am 27.1.2023

Keap helps us to solve problems of any kind in our company, giving us the ability to be 24/7 with...

Keap helps us to solve problems of any kind in our company, giving us the ability to be 24/7 with our customers, this being one of the great benefits that Keap gives us. We have been able to capture customers through Keap saving a lot of time since they are filtered by departments. Keap takes the form of collecting many types of inquiries on our website allowing self booking and self payment.

Vorteile

Keap has been one of the first in the market to innovate the CRM product. It has allowed us to have a single source of leads worthy of giving any company competition, having all the notes in order, active follow-up, information gathering and time saving through simple automation using Keap. The ability to create marketing campaigns is impressive, the sales funnel grows bigger and bigger and the rewards keep coming. Keap has adapted to our business quickly and concisely. This platform has given us the tool to automate sales processes, customer acquisition marketing, sales pipelines and mainly internal and external lead capture. Keap is recommended to use for front-end marketing, although it has certain flaws with the back-end in general it is recommended to use it.

Nachteile

Keap lacks flexibility in the appointment feature, the way it is set up for availability needs to be improved so that the customer can set it up from any remote computer. The text messaging service is not yet active in some regions and the Business Line needs to be enabled for the majority of users who have contracted the service.

Antwort von Keap

Hello Carlos,

Thank you for taking the time to leave a review! We're glad to hear that Keap has been able to make a difference in your business.

We are working on extending our phone line out to further territories. We will also leave feedback on your behalf regarding Appointment settings.

Sonya
Gesamtbewertung
  • Branche: Finanzdienstleistungen
  • Unternehmensgröße: Selbstständig
  • Wöchentlich für Kostenlose Testversion genutzt
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Gesamtbewertung

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  • Weiterempfehlungsquote 5.0 /10

Keep high cost out of your phone line!

Bewertet am 8.5.2023

Would use again if I was pressed for time, but wouldn't use long term

Would use again if I was pressed for time, but wouldn't use long term

Vorteile

It's very quick to get started. Easy as well.

Nachteile

The ads were a bit too much. And random calls at all times.

Antwort von Keap

Hello Sonya,

We're sorry to hear that you felt you were over-contacted by us. Glad to hear that Keap was easy to set up and quick to get started. We wish you the best in your future endeavors!

Géovanny
Géovanny
Gesamtbewertung
  • Branche: Grafikdesign
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Wöchentlich für Mehr als 1 Jahr genutzt
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Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

Keap the all-in-one software to manage your business

Bewertet am 16.2.2023

Vorteile

As a Keap user, I was impressed with the ease of use of the software. Contact management is simple and intuitive, and you can easily track the history of interactions with each customer. Billing is also easy to manage with pre-designed templates and online payment options.Keap also offers marketing automation features to help you save time by sending automated emails and personalized follow-up messages based on your customers' behavior. Scheduling appointments is also easy with online scheduling options for you and your clients.

Nachteile

It is important to note that Keap's paid plans can be expensive, especially if you need advanced features such as marketing automation. Also, some features may be limited depending on the plan you choose.Overall, I highly recommend Keap for entrepreneurs and small businesses looking for an all-in-one software to manage their business. With comprehensive features and an easy-to-use interface, Keap is a great choice for effectively managing your business.

Antwort von Keap

Hello Géovanny,

We appreciate you taking the time to leave us a review! Glad to hear that Keap has been an asset to you and your business.