Litmos

4,2 (282)
Eine Bewertung schreiben
Benutzerfreundlichstes Learning Management System (LMS) der Welt

Gesamtbewertung

4,2 /5
(282)
Preis-Leistungs-Verhältnis
4,2/5
Funktionen
4,1/5
Bedienkomfort
4,4/5
Kundenbetreuung
4,1/5

83%
haben diese Anwendung empfohlen
Sortieren nach

282 Bewertungen

Chandrakant
Chandrakant
Gesamtbewertung
  • Branche: E-Learning
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

One of best LMS platform

Bewertet am 22.10.2018

Vorteile

Litmos provides the responsive and easy to use user interface for both learner and Administrator. Role based login, custom reporting and API support makes it more powerful. You can have a custom URL of your own choice along with some prebuild learning courses.

Nachteile

As of now, the Litmos mobile app may not meet your expectations but you can choose to browse the Litmos platform using latest web browser.

Antwort von Litmos

Hi Chandrakant,

Thank you for acknowledging Litmos as one of the best LMS platforms! As always, please reach out at any time and we are always here to help.

Best,
Allison

Zachary
Zachary
Gesamtbewertung
  • Wöchentlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Helps us meet our customers' needs

Bewertet am 3.8.2016

We use Litmos to host eLearning for our clients when their LMS's don't make the cut. Sometimes...

We use Litmos to host eLearning for our clients when their LMS's don't make the cut. Sometimes they're looking for a way to deliver training to personnel outside their organization, other times they need to meet a critical training deadline that their internal LMS couldn't satisfy. No matter the business problem, Litmos allows our team to get courses out the door quickly to audiences ranging from tens of learners to thousands of learners.

Vorteile

The price is right. It's super easy to scale your license allotment up or down with training demand. The UI is simple and easy to use. Reports are exactly what you would expect. Bulk user management is as easy and flexible as it gets!

Nachteile

Sometimes we have to collate a couple different reports to get all of the columns we need in one report. Not the end of the world, but it takes some tinkering to figure out which reports have exactly the right information in them.

Verifizierter Rezensent
Gesamtbewertung
  • Branche: Krankenhausversorgung & Gesundheitswesen
  • Unternehmensgröße: 501–1 000 Mitarbeiter
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 2.0 /10

Too Buggy

Bewertet am 30.3.2021

Vorteile

It is easy to assign trainings and easy to upload your own content.

Nachteile

Well, where do I begin. Much of their training content is UK based, but since we live in the US, laws aren't the same here. This is problematic when assigning Compliance training. While it is easy to upload your own content, it is cumbersome to have to do so just to replace one of their training's because laws are different in this country. When you search for training's in the content library, it doesn't allow you to go back to your curated search, but will instead begin your search all over again if you attempt to use the back button on your browser. There is no other option. So the lovely list of 6 or 7 trainings you wanted to view from your search, will no longer be there and you have to start all over again if you pick one to view. Also, it appears that each time they have an update or a fix for one issue, another one appears. Customer service is awful and they love to tell you that your browser is out-of-date for any issues you are experiencing. This is so frustrating and I cannot wait to move to another platform.

Jason
Jason
Gesamtbewertung
  • Wöchentlich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

Robust Learning Management Solution. Solid foundation for Sales eLearning system.

Bewertet am 2.7.2018

Effective enablement for distributed salesforce. Cost-effective approach for enabling future sales...

Effective enablement for distributed salesforce. Cost-effective approach for enabling future sales colleagues as they join.

Vorteile

Rich mobile capabilities for access from anywhere. Strong tracking of what the users actually did in the course. Good support for engaging and interactive content. Nice ability to string courses together into learning paths (i.e. curriculum) to form a complete enablement on a topic.

Nachteile

Occasional glitch in recording course completion if exits by closing window. No support yet to take course offline (but supposedly coming soon).

Antwort von Litmos

Hi Jason,

Thank you for the review, this is great feedback. We will continue to make updates to Litmos and hope that it satisfies your business needs for many years to come.

Best,
Allison

Kenneth
Kenneth
Gesamtbewertung
  • Branche: Personalwesen
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Wöchentlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Weiterempfehlungsquote 10.0 /10

Incredible Learning Management System

Bewertet am 18.12.2018

Vorteile

This system has open API's that can be used to integrate with other website platforms, enabling a user to add learning to their own system.

Nachteile

It has too many pop-ups that occur when setting up a user that is going to access the system via SSO

Antwort von Litmos

Hi Kenneth,

We love to hear that you think our LMS is incredible! I will make sure our product team gets word of the pop ups you are experiencing, and that we resolve that issue.

All the best,
Allison

Mohd
Mohd
Gesamtbewertung
  • Branche: Computer-Software
  • Unternehmensgröße: 1 001–5 000 Mitarbeiter
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Easy to go

Bewertet am 23.10.2016

I feel litmos very comfortable in managing training plans and team assignments.
The newly added...

I feel litmos very comfortable in managing training plans and team assignments.
The newly added reporting model is super flexible.
I feel litmos very comfortable in managing training plans and team assignments.
The newly added reporting model is super flexible.

Vorteile

Completely available and ability to integrate SSO, salesforce, dropbox, Rest, ADP etc

Nachteile

Not an enterprise product yet.

Jorge
Jorge
Gesamtbewertung
  • Branche: Computer-Software
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Monatlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Great product and customer service

Bewertet am 22.12.2017

The software is easy and intuitive. They seem to continue to roll out new features and stay...

The software is easy and intuitive. They seem to continue to roll out new features and stay competitive in the market.

Vorteile

I've enjoyed using this software. It's an easy way to deploy training to our new hires. We've also used it for deploying new processes and features of our software for our sales team.
Their customer service is also great. They are always to help with any issues that our team has.

Antwort von Litmos

Hi Jorge,

Thanks for the fantastic feedback! It's a pleasure and extra bonus partnering with BambooHR to deliver our training.

Cheers!
Allison

Valerie
Valerie
Gesamtbewertung
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Quelle der Bewertung

Gesamtbewertung

  • Bedienkomfort

Outstanding Product

Bewertet am 30.3.2016

I reviewed 15 LMS systems for Cubex prior to making our final decision. Litmos checked off every...

I reviewed 15 LMS systems for Cubex prior to making our final decision. Litmos checked off every box and seamlessly integrated with Salesforce. Their customer support is OUTSTANDING and their development team is constantly putting out new features and functions that make the system more and more valuable to us.

Shawn
Shawn
Gesamtbewertung
  • Branche: Software für die Automobilindustrie
  • Quelle der Bewertung

Gesamtbewertung

Good and Bad

Bewertet am 31.1.2015

Good system as far as setting up, creating tests, and audio and video quality. I have about 600...

Good system as far as setting up, creating tests, and audio and video quality. I have about 600 learners on their platform. We are growing far beyond that and I am seriously considering dropping them and going with another company. Their customer support has always been difficult and at times down right arrogant. My last 2 requests via email have not been answered. The reporting function is cumbersome and flawed.

Vorteile

Easy to learn. Simple interface.

Nachteile

terrible customer service. A bit pricey.

Rachel
Rachel
Gesamtbewertung
  • Branche: Krankenhausversorgung & Gesundheitswesen
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Weitere für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 6.0 /10

This LMS was our second choice, only second because of some limited versatility.

Bewertet am 16.5.2018

Users were able to create and maintain their own courses and it didn't require the assistance with...

Users were able to create and maintain their own courses and it didn't require the assistance with IT unless issues arose.

Vorteile

Easy to use
Easy to setup
Clean interface
Simplistic by design
Mobile friendly
Not a lot of administration from the IT department.

Nachteile

Limited versatility
Wanted the ability to change some of the buttons and what they say, was unable to do it.

Antwort von Litmos

Hi Rachel,

Thanks for leaving Litmos a review. I have noted your thoughts regarding our limited versatility and will make sure our product team receives this feedback as well. We make constant product updates and will likely be expanding our capabilities in the near future.

Cheers!
Allison

Verifizierter Rezensent
Gesamtbewertung
  • Branche: Computer-Software
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

Integration Rich, Easy to Use

Bewertet am 3.8.2016

We've been using Litmos for a little over a year, coming from another LMS system that did not meet...

We've been using Litmos for a little over a year, coming from another LMS system that did not meet our needs. Litmos is very easy to learn, we were building courses quickly once we got in. They have a great array of features for course building with different module types, including assessments, videos, text, and integrations with GoToTraining and other delivery tools that makes it easy to created a mixed deliverable which keeps people more engaged than slide after slide after slide. A for that.

They also update their product regularly with new features, and make it easy to learn/find these by notifications at the top of the site, and offering new release webinars and videos parked on YouTube. A on their communication of new features.

Reporting takes a bit of getting used to, as you can drill down from a broad set of figures to a granular individual student level, I often find it best to export these as Excel files and manipulate the data with my own formulas and pivot tables. B on reporting capabilities.

We use Litmos to train thousands of clients annually as opposed to training just a few hundred of our own staff - our DB at this point consists of 10,000 users and considering the volume, we very rarely have issues with the Litmos tool itself from an accessibility or bug perspective. As a professional trainer of software products, I can say confidently that that is a true accomplishment. A on code stability!

Best advice is to plan our your organizational needs as a flow chart so you get it right the first time.

Vorteile

Integrations with many outside products, including GoToTraining/Webinar, Salesforce, Wordpress, several shopping cart tools, and more.

Easy to learn, easy to course build.

Several options for organizing by Team or Learning Path.

time.

Nachteile

Two minor pet peeves in course building - no "center" option on image alignment - you have to either code it in, or put it in the middle of a 3 column centered table. No spell check in standard typing view, you have to go into the source code view to see spelling errors.

True con lately is support turn around time. Support is through online ticketing system, even if you call in, they simply file the ticket on your behalf. I understand the need for that, as we urge our own clients to use our self-service portals first. But we are currently in the position of needing assistance with the Litmos/Salesforce integration, and we are closing in on two weeks and still do not have resolution. I have twice proposed meeting times several days in the future and had team members on standby to drop what they are doing to meet with a Litmos rep when they have time for us, and both times got no response until after the proposed meeting dates. This needs serious improvement.

Michael
Gesamtbewertung
  • Branche: Gesundheit, Wellness & Fitness
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Wöchentlich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 1.0 /10

Below average LMS

Bewertet am 16.11.2020

Overall I would rate Litmos 2 stars, and in my experience using and evaluating other leading LMS...

Overall I would rate Litmos 2 stars, and in my experience using and evaluating other leading LMS systems, would rate it as below average, primarily due to the bug and support issues.

Vorteile

Compliance: Can distribute material to all staff and track who has and who has not completed.
Features: Litmos has most "must-have" features of an LMS e.g. assessments, reports, hosting interactive units, files and pages, mobile friendly.
Learner interface: The learner interface is generally neat and tidy. Displays interactive content reasonably well (when no bugs are present, see cons)

Nachteile

Bugs: Litmos doesn’t seem to be a fully stable LMS from a technical perspective, which sometimes causes page links to be broken, buttons not working or disappearing, accessibility issues (such as can’t add alt text for images in assessments, inaccessible labels of buttons), and course functionality issues (interactions built with authoring tools don't always work so images randomly don’t show and pages randomly don’t load). Litmos doesn’t appear to be committed to quality assurance or product development.
Support: Invariably, there are very lengthy delays in support responses (weeks or months) and fixes are either non-existent or heavily delayed (months or more), even when it is an impactful bug clearly caused by Litmos. Combined with the bugs listed above, this creates frustration for admins.
Modular functionality: Course creation options are limited, for example, there’s no way to organise content by sub-modules and no way to drip feed content to learners to create a spaced learning campaign.
Admin user experience: Litmos can be clunky and counter intuitive to use as account admin, completing some tasks is more complex than it should be.
Theming: no ability on admin side to adjust theme of LMS (colours, fonts and layouts).
Reports: Ability to configure and create granular reports is average to poor.
Compliance training: Most compliance courses included with Litmos feature below average learning design (learning is passive and generic).

Verifizierter Rezensent
Gesamtbewertung
  • Branche: Computer-Software
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 7.0 /10

Litmos

Bewertet am 13.12.2018

Vorteile

Litmos has a very clean user interface, and loading course materials and SCORM packages are simple.

Nachteile

No central content repository, limited access to style sheets for custom design elements. It's an expensive platform, to begin with but feel nickeled and dimed with many recent features coming with individual price tags, and it feels like recent updates are showing Litmos a bit out of touch with advancing needs of LMS users, especially users who train external clients and students.

Antwort von Litmos

Thank you for the review and we are delighted that you enjoy our clean interface and the simplicity of the platform.

Please note that you can speak with your Account Manager if you ever need additional assistance or tips and tracks. Litmos is known for not being as expensive as many other LMS's, but has many more capabilities, and all of our industry and customer awards add to this notoriety.

Cheers,
Allison

Verifizierter Rezensent
Gesamtbewertung
  • Branche: Maritime Wirtschaft
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 2.0 /10

We are moving away from Litmos after having used it for 3 years.

Bewertet am 4.6.2018

Fast deployment of eLearning business - but is now looking for another platform.

Fast deployment of eLearning business - but is now looking for another platform.

Vorteile

Have used it for offering paid customer product training on our products. Has 1000+ users in the system right now.
Pricing is reasonable.

Nachteile

Too much manual work steps due to lack of integration / APIs for automation.
No support for a "subscription" model with renewable access to a number of courses (ie. recurring revenue model).
Poor responsiveness towards extension requests.

Antwort von Litmos

Hi there,

That is unfortunate that you will be switching learning platforms after using Litmos for 3 years. I would encourage you to set up some time to review our system with your dedicated Account Manager and see what we can do to help you reconsider this switch. As always, our award-winning support team is here to assist at any time as well.

Cheers,
Allison

Kelly
Gesamtbewertung
  • Branche: Philanthropie
  • Unternehmensgröße: 501–1 000 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Ahead of the curve in features, reporting and flexibility

Bewertet am 13.9.2017

We did a full 4 month research and vetting process to determine the best LMS for our needs, after...

We did a full 4 month research and vetting process to determine the best LMS for our needs, after more than legitimate 20 candidates of the hundreds to chose from we narrow the search to five and of them only one had the tools, feature and most importantly a vision for what the future looked like.

Vorteile

Easy build out and flexibility to use modules in multiple courses. Learning paths for course combinations make compliance training easy. However the two things that stand out a Pro 1) Customer Service/Support is over the top. Every time we have had a question or something wasn't as we thought it should customer and support is amazingly fast in response time and thorough in making sure we were back on track. 2) The reporting—you can build just about any report you can think of and trust me we have pushing the envelope.

Nachteile

Hard to come up with a con that is exclusive to Litmos that other do better or offer. My biggest issue is with the pricing model of the industry as a whole, but it's still not a con since Litmos has more flexibility in their model to (kind of) meet our needs.

I'm nit picking now but I wish we could turn off (hide) some of the fields in the registration page rather than just make them optional. As a company we already have the person information and data for the registrant so the page is unnecessarily messy. (I told you I was nit picking. )

Verifizierter Rezensent
Gesamtbewertung
  • Branche: E-Learning
  • Unternehmensgröße: 501–1 000 Mitarbeiter
  • Weitere für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Bedienkomfort
  • Weiterempfehlungsquote 4.0 /10

Cost Effective But Lacking

Bewertet am 22.10.2019

Overall experience was not positive at either org. The same issue with support took place at both,...

Overall experience was not positive at either org. The same issue with support took place at both, along with being demo'd and sold an experience and feature set that would cost more after implementation.

Vorteile

The number one reason this was the chosen software at two different orgs I worked with was the price point. It is one of the least expensive options out there.

Nachteile

Features were lacking compared to other similarly priced options. Complete lack of actual support after the first 2 weeks of implemented use, with response times on critical issues taking 24+ hours for an initial (non-automated) response. Integration with other systems was clunky, and minimal assistance/support for API was available. Admin side of the LMS was not overly intuitive and was a bit cluttered. Lots of co-dependancies across features, which results in the need to pay for additional non-standard features despite them being presented as standard throughout demos.

Hasan
Gesamtbewertung
  • Branche: Telekommunikation
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 0.0 /10

Non-existant support and impossible to cancel

Bewertet am 14.2.2020

Poor experience.

Poor experience.

Vorteile

Software had commonly used LMS features and was SCORM compliant.

Nachteile

One day suddently the billing area disappeared from our account with a link to go to an alternative area that didn't work. They continued to bill us and we couldn't get any invoices or change payment details.

Many months later I contacted someone by email who setup an alternative billing portal.

When we wanted to cancel, we asked the rep and he said to send an email to them requesting cancellation. Nothing happened and 6 months later we still keep getting invoiced. The rep was helpless as well and agreed with our position. He recommended to remove payment methods to stop getting billed and initiate a chargeback. Their own rep telling us to do this. No email to their accounts department gets replied to ever. AVOID.

Mat
Gesamtbewertung
  • Branche: E-Learning
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 0.0 /10

Unstable product, worse support

Bewertet am 20.8.2018

Looking for an LMS? Litmos is not the one.

Looking for an LMS? Litmos is not the one.

Vorteile

We have been using Litmos since they launched. The software is easy to use. That's about the only pro

Nachteile

- The product is unstable. Our learners will come across issues all the time. Litmos' support dept is not helpful at all (you will get templated responses that are not useful at all).
- Unscheduled maintenance causes havoc
- Custom domains do not support https (pretty much unusable with Chrome now)
- New pricing they've introduced is 1000% of what used to be.

Antwort von Litmos

Hi Mat,

I will make sure our product team receives this feedback. Our support team works hard 24/7 to make sure our customer's are well served. Please reach out to your Account Manager at any time if you need additional support.

Best,
Allison

Maxanne
Maxanne
Gesamtbewertung
  • Branche: Konsumgüter
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

A Great Admin Friendly & User Friendly LMS!

Bewertet am 29.6.2016

I spent several months searching for the right LMS for our company and the answer was Litmos! It is...

I spent several months searching for the right LMS for our company and the answer was Litmos! It is so user friendly for both the admin and the learner.

Nachteile

Right now there are 1 or 2 small bugs with one feature of their site (Learning Paths) but I know their IT team is working hard to fix the problem!

Antwort von Litmos

Hi Maxanne,

Thank you for the feedback! We will notify you when those bugs are fixed. Please let us know if you ever have any questions!

- The Litmos Team

Verifizierter Rezensent
Gesamtbewertung
  • Branche: Erneuerbare Energien & Umwelt
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Wöchentlich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

A great L&D tool for small employers.

Bewertet am 12.12.2018

Working with Litmos has save my company a lot in training dollars and time. I don't know how I...

Working with Litmos has save my company a lot in training dollars and time. I don't know how I survived without having an LMS before.

Vorteile

Before Litmos which was introduced to me by our HRIS inside sales person my company didn't have an LMS. So anything was going to be better than coordinating training from a bunch of different providers and then tracking it all manually. Litmos' training on their system is simple and fun. They're people really understand employee engagement and seek to cultivate that out of the gate. The system is customizable, easy to set up and cost efficient. It also integrates well with my HRIS and our content providers.

Nachteile

The file size limitation is bothersome but other than that I have no complaints.

Antwort von Litmos

Wow, great feedback! I'm glad to know that Litmos has helped your company excel your training program and has replaced your manual processes.

Wishing you all the best and happy holidays!

Allison

Dorothy E. "Dolly"
Gesamtbewertung
  • Branche: Bürgerliche & soziale Einrichtungen
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Weitere für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 0.0 /10

A nice product and company until it was taken over by pirates

Bewertet am 7.8.2020

Very disappointing.

Very disappointing.

Vorteile

I liked using the product but SAP's deceptive billing practices overshadow any benefit.

Nachteile

Any product is only as good as the company that stands behind it. When we first launched Litmos in 2016 it was under the stewardship of CallidusCloud. A year ago we decided we could meet our training needs through other methods. When SAP presented our invoice on 10/23/2019 I wrote them declining to renew.

In April of 2020 I received another invoice to which I responded that we had cancelled our service and forwarded the original communication. More invoices and many communications followed.

Finally, my SAP rep informed me that she wrote me an introduction email in August 2019 which contained a footnote that henceforth cancellations would require 90 days notice and since I cancelled on 10/23, I had only provided 30 days.

For a company to change its cancellation policy without making sure subscribers receive that information through a call or a follow up email is more than unprofessional. It's deceptive.

The battle over the invoice continues.

Margaret
Gesamtbewertung
  • Quelle der Bewertung

Gesamtbewertung

  • Bedienkomfort
  • Kundenbetreuung

Drmjamal Litmos LMS Review

Bewertet am 24.1.2012

Even with the challenges, this package is considerably easier to use and effective with keeping my...

Even with the challenges, this package is considerably easier to use and effective with keeping my participants engaged. I do not have to provide a lot of instruction for usage. I would gladly recommend this to anyone who wants to host online instruction.

Vorteile

The interface is easy to navigate compared to other LMS packages. It is easy to upload video and Adobe captivate files.
I like being able to easily view my video before actually making my courses available.
The User interface for students is attractive and easy to navigate.
I like the turnkey certificate availability as well.
The price is reasonable and great for people like me who prefer to experiment with different options before a real launch.
The Customer Service has been pretty responsive to my questions in a reasonable time period. The responding parties appear knowledgeable and genuinely caring about my concerns. This is perhaps at the top of my list for choosing an online package.

Nachteile

The NOTES for the NOTICEBOARD is not easily edited. I have to discard and recompose the notes. There is no instruction that warned me about this.
I do not see the link that is needed to post the courses on my website.
I would like to have courses available in the library to show availability and still charge a separate fee.
It is not clear how to charge subscription fees as opposed to single one time charges.
I had some other challenges about the listing that I can't remember right now.

Antwort von Litmos

Thanks for the great review! A few people have mentioned the same issues with the notes section so we will be fixing this to allow editing.

Kirstin
Kirstin
Gesamtbewertung
  • Branche: Computer-Software
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

Litmos As Platform for Custom Learning Site

Bewertet am 22.2.2017

We use Litmos as the base for our custom learning site to train our end users on our computer...

We use Litmos as the base for our custom learning site to train our end users on our computer software and the different modules in the program. We have started with the Litmos standard and through coding and customization created our own learning platform

Vorteile

It is easy to customize the look enough to make the software feel like your own. You can setup your own structure and design. There are cool integration for "games" systems built in.

Nachteile

The customer support can sometimes take a little while to resolve issues. Sometimes wonky stuff happens that you cannot explain. The structure can be a little rigid in certain areas such as permissions.

Brian
Gesamtbewertung
  • Branche: Computer-Hardware
  • Unternehmensgröße: 10 000+ Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

We use the software as a FindIT search repository to house all of our RFP content and sales...

Bewertet am 23.5.2017

The ability to locate information quickly, and have company information stored in a logical, easy...

The ability to locate information quickly, and have company information stored in a logical, easy to search manner.

Vorteile

It is easy to use, the search feature works well and I can easily filter my results. It's great that the tool works quickly and I generally don't have trouble finding the information that I'm looking for. It's also great that we can have separate pages for different teams/roles, and store training materials that are easily searchable.

Nachteile

I find it puzzling when a document has expired that it is suddenly missing. I have uncovered how to search the archive, but this was not immediately clear.

Scott
Gesamtbewertung
  • Quelle der Bewertung

Gesamtbewertung

  • Bedienkomfort
  • Kundenbetreuung

Sazerac Co

Bewertet am 24.1.2012

We are still evaluating this system. It does have a lot of impressive features that we have seen...

We are still evaluating this system. It does have a lot of impressive features that we have seen so far.

Vorteile

1. Lots of features
2. Allows for upload of SCORM
3. Can customize themes
4. Lots of uploadable course options
5. Like the dashboard message settings
7. Like the team option
8. Customer support has been helpful in answering my emails so far, but I haven't had too many needs to address at this point.

Nachteile

1. Would like to be able to track instructor led training classes in this system (sign up sheets, etc.)

2. Would like to be able to have more control in customizing the user account permissions. Ideally, we would like to be able to set someone like a Team Leader, but also be able to view the full library of courses that they can select to assign to their Team members. The Training Administrator level offers probably too many options for general use and the Team leader doesn t have access to the Course Library. Also, wouldn t want Team Leader to create accounts either.

3. Just for our purposes, but it would help us if the trial was a 30 day trial. I'm having a hard time pulling everyone together to review this system in the short window of time.

4. Would like to be able to customize the look and feel a bit more. Maybe a few more options here would be nice such as layout options, sizing and positioning of banner header, custom links fields that can be added, etc.