Resource Guru

Cloud-basierte Teamplanungssoftware

Gesamtbewertung

4,6 /5
(469)
Preis-Leistungs-Verhältnis
4,6/5
Funktionen
4,4/5
Bedienkomfort
4,7/5
Kundenbetreuung
4,7/5

97%
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469 Bewertungen

Gurvinder
Gesamtbewertung
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 501–1 000 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Bedienkomfort
  • Weiterempfehlungsquote 10.0 /10

"Best tool for organized things"

Bewertet am 30.11.2022

Vorteile

Very easy to use and easy to understand. This tool keep track of my work everytime and what's in list next tell everything. I enjoy this tool on regular basis. This tool tell me my schedule before one day. It has also a best and fast customer service. Split booking is very handy as well.

Nachteile

I never face any problem with this awsome tool.  Best tool of resoursing software. I want to add one thing that it has no undo button if I click booking wrongly otherwise everything great.

Bill
Gesamtbewertung
  • Branche: Öl & Energie
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Simple and to the point - Resource Gu does the one thing we need most, and it does it...

Bewertet am 26.4.2021

It has been a significant enhancement o our workflow. Our prior use of our CRM system to do what Resource Guru does was costing us at least a full day per week. Now we get it all done in an hour our tow.

Vorteile

Simplicity and focus. Resource Guru solves one problem, a problem that is key to our business - which is project resource assignment and scheduling. It does it quickly, and easily. Our prior tool required us to understand a complex CRM system with multiple interrelated functions. Resource Guru gives us the availability, assignment and schedule tools we need to deliver our projects without needless overhead.

Nachteile

I would like more user defined fields when we assign a resource to a project. We assign a project sales phase type to each project, and we assign an individual billing rate to each resource, which can be different for each day of the project. We currently do that using a strict taxonomy in the "Notes" field and them use an Excel macro to parse that information out for sales and revue forecasting. While this doe take a bit of management and programming magic - it is still orders fo magnitude less complicated that it was previously when we managed this data in our CRM system. Having those filed would just make our lives all that much simpler.

Ana
Gesamtbewertung
  • Branche: Computer-Software
  • Unternehmensgröße: 1 001–5 000 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 4.0 /10

RESOURCE GURU - ok for small and medium companys and/or not too demanding user

Bewertet am 7.2.2020

We use it for micro and macro managing of our team. For bigger companies such as ours it is not flexible enough. Reasons as listed above.

Vorteile

I LOVE the sayings from the sitting guru on the upper right side on the dashboard.

Nachteile

I miss certain features or find them not to be optimal for end user:
- Colouring certain project or client, without influencing dashboards in other offices worldwide, who happen to work on the same project or client (if I want to mark it regionally)
- Search function is not successfully applicable (you dont't get clean results, without clutter)
- Not optimal print option for weekly overview (Guru in the middle, format wrong)
- Copy function only with shift key + draging the selected entry to duplicate it somewhere else
- Reports export to excell is not usable without modifying the excell spread sheet
- Complicated weekend bookings

Antwort von Resource Guru Übersetzen auf: Deutsch

Hi Ana

I'm sorry to hear that you've had some difficulties. I wanted to let you know that we have plans to release custom fields for bookings in future, and this should help you to categorise individual bookings without having to use the "Color by" setting.

When you filter resources you will see all bookings which have been made for them, and we are currently working on a dedicated project/client view to make it even easier to focus in on bookings for specific projects/clients.

Resource Guru was designed to be used as an online tool, so we don't have a print feature right now but we do plan to support printing in future.

I can see you discussed the report downloads with our team and I'd recommend you use the XLSX file rather than the CSV file.

When it comes to booking at the weekend, if your resources aren't normally availability you can create an availability exception as shown here https://bit.ly/31H5S6C You can also flag overtime!

Hope this helps :)

Thanks
Kat

Sudip
Gesamtbewertung
  • Branche: Bildungsmanagement
  • Unternehmensgröße: 1 001–5 000 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Resource Guru: An Easy-to-Use Resource Management Tool

Bewertet am 2.3.2023

Overall, my experience with Resource Guru was positive. The software was easy to use, intuitive, and provided me with a powerful suite of tools to help me manage my team's resources.

Vorteile

I liked the fact that Resource Guru was incredibly easy to use and allowed me to quickly and intuitively manage my team's resources. The software also allowed me to easily customize the way I view and organize resource data, which was very useful for staying organized.

Nachteile

One thing I disliked about Resource Guru was that it had a limited selection of integrations. This made it difficult for me to connect the software to other applications I used for project management. Additionally, there were some features that I had to pay extra for, which I felt was not ideal.

Isabella
Gesamtbewertung
  • Branche: Marketing & Werbung
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Extremely handy software, easy to use, visibly appealing, great to manage and schedule.

Bewertet am 25.11.2019

Positive, I do enjoy managing RG for our company. My company want us to migrate and start using the schedule planned for Office 365, but I had to push back and explain that this software is up to date, already does everything we need it too and Office 365 still has a long way to go before we can use it for what we want. It's safe to stick with RG that we know how to work, we know what it does and what i can't do and it works, no need to change something that isnt broken.

Vorteile

I like the appearance of the software - its clear, self explanatory, easy to navigate, see the bigger picture to jiggle schedule resource about, etc.

I like how easy and quickly the support team are there to assist when needed.

I like how it shows you who has booked what and the daily reminders via email of what is coming up, etc.

Nachteile

It isn't a negative but I would like to have a scheduling log, to see at what time and date did someone book a slot onto the schedule. I manage the Creative Studio, depending how many campaigns and the urgency in hitting these deadlines, I need to keep track of the entire departments availability, knowing when i can move things around in order to deliver last min projects. Only myself should have booking access, but I currently share it with Creative Directors, so they can schedule in my absence, but I can't see when they have booked them in so i can keep track. Is this something you could implement, please? Thanks,

In Betracht gezogene Alternativen

Microsoft 365

Gründe für den Wechsel zu Resource Guru

Office 365 is still a very new software that requires lots of updates and features adding to it, that yourselves already provide.

Antwort von Resource Guru Übersetzen auf: Deutsch

Hi Isabella

Thanks for the great review - I'm so pleased to hear that you're enjoying Resource Guru :) I'm pleased to say that an activity log is very firmly on our roadmap, and I've made a note to contact you as soon as this is available. You can also keep up to date with new features by signing up to our Newsletter at the bottom of our homepage - https://resourceguruapp.com/

I hope this helps but please don't hesitate to reach out if there's ever anything we can do for you :)

Happy scheduling!
Kat

Marc
Gesamtbewertung
  • Branche: Marketing & Werbung
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Kudos

Bewertet am 10.11.2019

As a small, but growing organization, we were having trouble measuring how our creative resources were being allocated. Resource Guru quickly solved that problem.

Vorteile

The software was very easy to implement and even easier to use. The reports page provides a great, visual presentation of our creative department's utilization for the week. Until we started using the software, we were unable to track enough data to inform a successful creative resource meeting. Now we have visibility into the upcoming weeks which has significantly decreased our dependence on freelance talent.

Nachteile

The waiting list and overtime feature can be a little confusing. The hours don't get added to resource bookings and increase the utilization percentage. It would be great if the overtime hours pushed the utilization percentage over 100% to clearly highlight over-allocated resources.

In Betracht gezogene Alternativen

Smartsheet und Microsoft Excel

Gründe für den Wechsel zu Resource Guru

Using Excel and Smartsheet required too much effort and the Project Managers would not be able to effectively track changes in resource allocations.

Antwort von Resource Guru Übersetzen auf: Deutsch

Hi Marc

Thanks for taking the time to share your review! I just wanted to touch base on your request for utilisation to show at more than 100%. It's not possible to book someone for more than 100% of their time - our booking clash warning system prevents this to help ensure you always meet your deadlines, and without burning out your team. But if you want to overbook resources, you can do this by adding bookings with overtime, and overtime hours will be itemised in the "Overtime" column on the Reports, so it's easy to see where your team are overstretched.

I hope this helps to clarify things but please let us know if you ever have any questions - we're always very happy to help!

Thanks,
Kat

Leticia
Gesamtbewertung
  • Branche: Marketing & Werbung
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Resource Guru has been a game-changer for us

Bewertet am 24.9.2019

I love Resource Guru. It's the only thing that's shifted our capacity management into a new gear. By which I mean: No more trying to manage everything from a single calendar, complete visibility over workflow and appointments, and the ability to see at a glance how much time is available on any given day.

Vorteile

1. It doesn't try to do anything other than what it's best for
2. Calendar sync
3. Cost-effectiveness
4. Responsiveness of the support team (including on UX suggestions! Amazing.)
5. The little guru on the dashboard. Yeah it's cosmetic but it makes me feel good every time I log in.
6. Easy to set up and use.

Nachteile

The only things I really dislike a cosmetic and non-fatal. They are:
1. The inability to hit a "today" button to go back to today's date, and the thin scrollbars right and left
2. The fact that I have to literally click and drag events to create instances on non-consecutive days, rather than selecting dates.

In Betracht gezogene Alternativen

Basecamp, ClickTime und Smartsheet

Warum Resource Guru gewählt wurde

It's just ineffective to manage capacity in a calendar OR a spreadsheet (which is what we were doing previously).

Gründe für den Wechsel zu Resource Guru

Everything else is not just resource specific. Resource Guru is (ref comment about it just doing ONE thing and doing it extremely well). Plus the cost. Resource Guru is incredibly cost-effective for a micro team like ours, which runs almost entirely on subcontractors.

Antwort von Resource Guru Übersetzen auf: Deutsch

Hi Leticia

Thanks for the great feedback :) I hope you'll be pleased to learn that we definitely do have a "Today" button which takes you straight back to today's date. It's in the top left of the schedule, next to where you navigate between different months and years.

I hope this helps! If there's anything else we can do for you please just let us know.

Happy scheduling!
Kat

Jon
Gesamtbewertung
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Useful too for transparency across teams

Bewertet am 21.11.2019

Any questions I had were answered clearly and quickly. They are very accommodating and the tool has improved over the last 6 months as well. It has helped us streamline utilization and project assignments.

Vorteile

I love how easy it is to see a view of availability across multiple team members at the same time. I love the ability to color coordinate projects for an easy view of some major projects across multiple team members. Also easy to allow others permission to log in and see their utilization as well.

Nachteile

I have to manually enter in recurring meetings. I have not mastered an easy way to automate getting our clients and projects into the tool. would be good to multi select projects as well to get them closed or cleaned up.

In Betracht gezogene Alternativen

Saviom

Gründe für den Wechsel zu Resource Guru

Chose Guru for the cost and ease of use and setup.

Antwort von Resource Guru Übersetzen auf: Deutsch

Hi Jon

Thanks for sharing your feedback - it's great to see you've given us 5 stars! You said you would like to import projects, and I wanted to let you know you can do this quickly using our Zapier integration, as shown here: https://blog.resourceguruapp.com/importing-projects-into-resource-guru-using-zapier/

I also wanted to mention that bulk editing and non-sequential repeat booking (i.e. a booking that repeats weekly/monthly) is very firmly on our roadmap. In the meantime you can use SHIFT+drag to copy bookings :)

I hope this helps! If there's anything else we can do for you at any point, please just let us know.

Thanks,
Kat

Verifizierter Rezensent
Gesamtbewertung
  • Branche: Finanzdienstleistungen
  • Unternehmensgröße: 10 000+ Mitarbeiter
  • Wöchentlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Bedienkomfort
  • Weiterempfehlungsquote 7.0 /10

An option for time, cost, manhour management for small-medium scope

Bewertet am 20.8.2021

Generally no issue if the scope is small to medium. larger scope requiring links to many other apps may take time to sync.

Vorteile

Intuitively easy to use, good usage of colors to present a quick glance of resource versus objectives deliverables

Nachteile

Integration with existing calendars, tools may not be smooth and sometimes not synced.

In Betracht gezogene Alternativen

Trello, Microsoft Teams und monday.com

Gründe für den Wechsel zu Resource Guru

Good usage of colors to present information quickly

Antwort von Resource Guru Übersetzen auf: Deutsch

Hi there

Thanks for sharing your review of Resource Guru :)

I wanted to let you know that our calendar sync feature is currently a one way sync, but we do have firm plans to support 2 way syncing in the future. Once 2 way syncing is released, you should find it easy to keep external calendar events synced in Resource Guru. Can I suggest that you sign up for our newsletter in the footer of our homepage if you haven't already - http://resourceguruapp.com. That way we can keep you in the loop about new features and other news.

I hope this comes as good news! If you have any further questions please don't hesitate to reach out and we'll be very happy to help.

Thanks,
Kat

Steve
Gesamtbewertung
  • Branche: Finanzdienstleistungen
  • Unternehmensgröße: 10 000+ Mitarbeiter
  • Wöchentlich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 8.0 /10

An adequate calendaring tool for resource management

Bewertet am 19.10.2019

We use Resource Guru to manage the utilization/booking of our research facilities. This works well for us as we have a small number of facilities we manage. I cannot offer a recommendation for/against this project for large numbers of resources (>10) as it might be cumbersome at that point. For our limited resource pool, it works well.

Vorteile

The interface is simple to use and understand with respect to resource availability and conflict. It serves its purpose well.

Nachteile

New feature rollout is buggy. When I switched between the "beta" ("new") experience back to the classic, I received a nagging email from the company telling me I had recently logged in using the "classic" experience and it would eventually be discontinued, and that I should try out the "new" experience. This product is basically a shared calendar, and while it offers reporting that is a hybrid somewhere between Microsoft Outlook and Project, it's a bit too pushy with respect to new features.

Antwort von Resource Guru Übersetzen auf: Deutsch

Hi Steve

Thanks for taking the time to share your thoughts on Resource Guru! I'm sorry that you felt our message regarding the new schedule was a bit pushy or potentially buggy. We needed to share this message because the old schedule will shortly be retired, and we didn't want people to be taken by surprise by that. As long as you click the cross to close the message, it won't reappear for you.

I also wanted to take the opportunity to reassure you about the new schedule. It's a vast improvement on the old one - it's been completely rebuilt from the ground up to provide lightning fast scheduling, infinite scrolling, lots of enhancements including elastic overtime, and it's just as stable for incredibly large teams as it is for very small ones.

I hope this helps, but if you have any other feedback or questions we'd love to hear from you!

Thanks,
Kat

Russ
Gesamtbewertung
  • Branche: Medizinische Geräte
  • Unternehmensgröße: 10 000+ Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Awesome Tool for Resource Management

Bewertet am 1.3.2021

We moved from a home-grown Excel sheet to Resource Guru and it has made a HUGE improvement in employee satisfaction, clarity of assignments, and projecting resource constraints and availability.

Vorteile

Easy to use! Straight-forward user interface.

Nachteile

I would love to see an easy way to see date/time of when an entry was placed on the schedule and who placed it there. It would be nice to have an "audit" trail of what changed, when, and by whom.

Antwort von Resource Guru Übersetzen auf: Deutsch

Hi Russ

Thanks for sharing your feedback :) We don't currently support a timesheets feature, but this is firmly on our roadmap for the future.
In the meantime you might be able to create your own DIY activity log by sending changes in your account to a spreadsheet using Zapier. You can read about using the Zapier integration here https://help.resourceguruapp.com/en/articles/2942116-using-the-resource-guru-zapier-app

I hope this helps, but please let me know if there's anything else I can do for you. I'm always happy to help!

Thanks,
Michelle

Ben
Gesamtbewertung
  • Branche: Umweltdienstleistungen
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 8.0 /10

Great resourcing software. So easy to use.

Bewertet am 22.4.2021

Has helped immensely with staff resourcing and maximising utilisation.

Vorteile

The visual interface and ease to move (drag and drop) staff bookings around.

Nachteile

Not having a search feature within Projects field.

Antwort von Resource Guru Übersetzen auf: Deutsch

Hi Ben
Thanks for sharing your feedback :) We do have plans to let you reorder your projects in future, but I'm afraid I can't give you an accurate release date for this just yet. In the meantime, you could put numbers at the start of your projects names in order to group them on the schedule.

Please don't be a stranger if there's anything else we can do to help :)

Happy scheduling!
Michelle

Stephanie
Gesamtbewertung
  • Branche: Bau
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Game Changer

Bewertet am 12.1.2022

Vorteile

The ability to schedule out months at a time. Small projects do not get lost in the shuffle of construction projects that go on months at a time where we are constantly pulling on and off of. It is so easy to use and customize. Field staff caught on intuitively and almost immediately.

Nachteile

I cant think of anything I don't love about RG. I do not use many of the advanced features because we have project management software that gives us reporting.

In Betracht gezogene Alternativen

Calendly und Microsoft Excel

Gründe für den Wechsel zu Resource Guru

It seems easiest and most intuitively laid out.
Nancy
Gesamtbewertung
  • Branche: Computer-Software
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Bedienkomfort
  • Weiterempfehlungsquote 9.0 /10

Resource Guru Review

Bewertet am 17.7.2019

Everyone has access to the schedule so each developer or designer not only knows what they're supposed to be working on, but what others are working on. We can schedule months into the future which helps us as we have projects that last months, not weeks.

Vorteile

It's easy to use. Everyone can see what's on the schedule or what they are supposed to be working on. I can see how long a project is in our production queue to ascertain when we'll be finished. I can schedule vacations so others know which resources are available on which date.

Nachteile

The times are sometimes not correct. It seems to think a work day is twelve hours long, instead of eight. It's hard to schedule several projects in the same day. It's easiest to assign a project for the whole day.

Antwort von Resource Guru Übersetzen auf: Deutsch

Hi Nancy - thanks for your review. I just wanted to question a couple of things you wrote in the Cons section. You said the times are sometimes not correct - I'd love it if you can send us an example so we can troubleshoot it for you - we are not aware of this happening to any of our customers.

You also said, "It seems to think a work day is twelve hours long". I'm not sure where you see this info - it would be good to assist you further with this. By default a day is 8h long, but Normal Availability is totally customisable at a resource level - this is actually a feature we have that other products we've reviewed don't.

Finally you said, "It's hard to schedule several projects in the same day". Again, this is a limitation we found in other products which is why we made it easy to create as many bookings as you liked in a day - to a very granular level eg for as little as 1 minute.

Would love to hear from you ..

Best, Percy

Patrick
Gesamtbewertung
  • Branche: Versorgungsunternehmen
  • Unternehmensgröße: 501–1 000 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Solved the Scheduling Problem

Bewertet am 9.11.2021

It has been an excellent experience. I brought resource guru to my current company after experiencing it as a project manager at another consulting firm.

Vorteile

The ability to filter, sort, and visualize resource assignments across 50+ individuals with a variety of technical abilities has helped remove a lot of the pain in managing geographical diverse field crews

Nachteile

I would like the ability to see 4-6 months on the screen at once. Instead of individual blocks for each day, I would like to see each block represent one week (a zoom out option).

Some projects are 1-5 days, while a lot of assignments are 3+ months.

Antwort von Resource Guru Übersetzen auf: Deutsch

Hi Patrick

Thanks for leaving your feedback! I'm pleased to say you can achieve viewing the Schedule in a weekly or monthly way is firmly on our roadmap. In the meantime I would advise you to try using the Browser zoom together with the zoomed in view in the Schedule:
https://help.resourceguruapp.com/en/articles/2942101-zooming-in-and-out

Depending on your browser, you will find the zoom in different locations but usually it's under the menu item "View" or you use the shortcut "Cmd" (Mac) / "Ctrl" (PC) and "+/-/0".

I hope this helps but if there's anything else I can do to help please just let me know.

Thanks,
Michelle

Spencer
Gesamtbewertung
  • Branche: Tiefbau
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Wöchentlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

Great scheduling app for teams

Bewertet am 24.2.2020

We have a team of 15+ individuals who all have different work/ vacation schedules, commitment levels, and weekly to daily workloads. We use ResourceGuru to organize all of this information into a simple, clean format that is easy to read and quick to update. The main component that we use every week is tracking team member's availability to take on more work (or if they're overloaded and need help). We accomplish this by using the "clients" toggle field, which we set up with levels of availability (Available, Partly Busy, Mostly Busy, and Fully Booked) with colors associated with them (green to red). That way, in one glance, we can see who needs work, and who has too much and could use some help. It's a bit of a work-around, but RG is by far the best platform we've found to accomplish this simple task.

Vorteile

The user interface is very intuitive and it is easy to scroll through the entire team's schedule for the week.

Nachteile

The cost is considerable, but if your team needs something beyond Outlook calendar to view everyone's schedules in one place, it's a great option for that. I wish there was more compatibility between our Outlook calendars and RG though. Often it feels like we need to have duplicate information in both places.

Antwort von Resource Guru Übersetzen auf: Deutsch

Hi Spencer

Thanks for sharing your review of Resource Guru! I wanted to check in to make sure you knew about the availability bars? It sounds like you're using a workaround to highlight when people are available, but the availability bars will give you excellent visibility of when each of your resources has availability, right there on the schedule. You can learn about using them here: https://help.resourceguruapp.com/en/articles/2942098-using-the-availability-bar

I hope this helps! If you have any questions at any point please don't be a stranger - we're always very keen to help.

Thanks,
Kat

Markus
Gesamtbewertung
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Bedienkomfort
  • Weiterempfehlungsquote 8.0 /10

Ou daily challange for organising and planning multiple teams and projects

Bewertet am 6.12.2019

As already written before, we are managing several teams and projects with the tool. It is our main tool, to organise the day to day work and do long term planning. We build an interface into our financial tools, to have an automated process to align budgets with the planning!

Vorteile

We like the easy to use approach and the overall visibility
Very important is the cooperation and management of a single resource with multiple people. To reduce the risk of double bookings or gaps...

Nachteile

There is very little what is not optimal. We are happy that overtime is possible now... but maybe a bit more reporting functionality would be good.. not as "extracts" more online!

and if I could whish for something, the integration into JIRA is something we would need!

Antwort von Resource Guru Übersetzen auf: Deutsch

Hi Markus

Thanks for sharing your review of Resource Guru! I wanted to let you know that you can quickly and easily connect Resource Guru with Jira using our Zapier integration, and you don't need any programming skills to do this :) You can read about using the Zapier integration here https://help.resourceguruapp.com/en/articles/2942116-using-the-resource-guru-zapier-app And you can find the Resource Guru/Jira specific integration page just here: https://zapier.com/apps/jira/integrations/resource-guru

Alternatively we also offer an API which you can use to create an integration if you have some programming capabilities at your end. You can find all of the API documentation via our Developer Center here https://app.resourceguruapp.com/developers/

I hope this helps! Please let me know if there's anything else I can do for you. I'm always happy to help!

Thanks,
Kat

Elom
Gesamtbewertung
  • Branche: Buchhaltung
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 7.0 /10

Resource Guru - RMT

Bewertet am 11.2.2020

We are trying to ensure all jobs have been staffed. Jobs may have from 1 to 3 people with different experience levels. So far we've staffed the jobs, however we're unable to determine who's overloaded and who isn't.

Vorteile

Ease of scheduling and color coding to identify the job owner.

Nachteile

Differentiating between confirmed file and unconfirmed files;
Unable to sort resources by experience level
Unable to view staff capacity in one shot - We didn't sign up for reports so that may likely be the reason.
Unable to color code by client and also by booker

Antwort von Resource Guru Übersetzen auf: Deutsch

Hi Elom

Thanks for sharing your review of Resource Guru! I wanted to let you know that you can use custom fields to filter your resources by experience. Here's a walkthrough you might find useful: https://help.resourceguruapp.com/en/articles/2942075-using-custom-fields-to-categorize-resources-by-skills-department-and-more

When it comes to tracking utilisation and capacity, this is all done in the Reports section so you'd need to upgrade to the Blackbelt or Master plan in order to access this information. You can learn more about what the reports have to offer here: https://help.resourceguruapp.com/en/collections/38289-reports

Finally, you can definitely color your bookings by Client or Booker, as well as by Project :) You'll find a walkthrough on using colors here: https://help.resourceguruapp.com/en/articles/2942102-using-colors

I hope this helps! If you have any other questions please don't hesitate to reach out :)

Happy scheduling!
Kat

Kathryn
Gesamtbewertung
  • Branche: Biotechnologie
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

We got more than what we expected!

Bewertet am 28.5.2021

We've solved our equipment booking issue and couldn't be happier!

Vorteile

The interface is intuitive and easy to adopt into our daily routine. Our company has a collection of instruments that were being double booked or under utilized, because our previous scheduling method was murky and unclear. Now, we've avoided double bookings and can complete client work more efficiently.

The most exciting thing about this software is that we keep finding ways to enhance our understanding of our operations (materials and labor costs, in particular) as we use the software. This will help us not only get client work done on time, but give us a more accurate representation of overall project costs.

Nachteile

I would like a feature that allows us to upload a protocol or document to the booking.

Antwort von Resource Guru Übersetzen auf: Deutsch

Hi Kathryn

Thanks for sharing your feedback :) It's not currently possible to host your documents in Resource Guru but we do have plans to let you do this in future. In the meantime, you could host your documents online somewhere like Google Drive, then add the direct link to the relevant booking/resource/project/client in Resource Guru. All links in Resource Guru are clickable, so with just one click your team will be able to see the documents you want to share with them.

I hope this helps, but please let me know if there's anything else I can do for you. I'm always happy to help!

Thanks,
Michelle

Pedro
Gesamtbewertung
  • Branche: Marketing & Werbung
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

Resource Management Made Easy

Bewertet am 24.9.2019

Overall the solution is very robust and solid at what it does. It has been used for over 5+ years and does it job well. I would like to see a bit more is product feature evolution in terms of workflow management/triggers as mentioned.

Vorteile

The filtering capabilities allows different user roles to manage their teams easily and also find relevant skills in the agency. Many people have hidden skills and talents and having them searchable allows us to tap into these.

Nachteile

I would like to see more API integration efforts made into other applications.
I would like to see workflow triggers to handle people picking up work (validation) or not picking up work because they haven't been briefed in (trigger notification to manager) to help actually manage the validation of the acceptable of work by the individuals instead of having to follow up. This would remove a lot of chasing and admin.

Brittany
Gesamtbewertung
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Bedienkomfort
  • Weiterempfehlungsquote 10.0 /10

Resource Guru is amazing!

Bewertet am 20.9.2019

Vorteile

This program has been a vital part of out organization. I use this every day to schedule all of our resources for all of our projects and even PTO. We then download this information and use it to help forecast our revenue. It is incredibly easy to use and manipulate. The Beta is amazing!

Nachteile

I would like it if you could add a rate to each booking. That would make it easier to forecast revenue. Other than that, the product is great!

Matthew
Gesamtbewertung
  • Branche: Computer-Software
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

Resource Guru - How its helped the day-to-day operation

Bewertet am 17.12.2019

Overall it's been a great experience and helped me and my team better operate our day-to-day tasks and ability to manage our staff and projects.

It's a tool I've used for a few years now and do not see us looking back.

Vorteile

Ease of use - loved the beta version and very happy that is now the standard. Easy to update multiple days on the fly and saves as you go.

Great feature of saving teams/groups so I can see a quick look without having to multi click.

Nachteile

Only thing I can say is I wish there was a better way to export reports from the software, possibly export into excel where I can print out the relevant information.

Antwort von Resource Guru Übersetzen auf: Deutsch

Thanks Matt - Did you realise you can download reports as an excel file. https://help.resourceguruapp.com/en/articles/2942087-using-the-downloaded-reports

Hope that makes your life easier :)

Cheers, Percy

Alan
Gesamtbewertung
  • Branche: Design
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Bedienkomfort
  • Weiterempfehlungsquote 9.0 /10

A Helping Hand

Bewertet am 22.2.2021

Resource Guru is great really help keep on top managing your workflow.

Vorteile

Easy to use, helpfully displays list of tasks for the day and week. easy to amended if the work flow changes, and keep track of work done and what is lined up next.

Nachteile

The only con that comes to mind is that unless you have schedule open in Brower your are not notified is anything is add or removed on the day you are work.

Antwort von Resource Guru Übersetzen auf: Deutsch

Hi Alan

Thanks for sharing your feedback when you responded to the survey we recently sent you :) We have firm plans to release an enhanced notification system in future, but in the meantime if you'd like emails to be sent more frequently you could setup DIY notifications using our Zapier integration. You can read about using the Zapier integration here https://help.resourceguruapp.com/en/articles/2942116-using-the-resource-guru-zapier-app
I'm not sure which email client you use, but as an example, you can find the triggers and actions available between Resource Guru and Gmail here https://zapier.com/apps/gmail/integrations/resource-guru.

I hope this helps, but please let me know if there's anything else we can do for you. I'm always happy to help!

Thanks,
Michelle

Melissa
Gesamtbewertung
  • Branche: Marketing & Werbung
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Bedienkomfort
  • Weiterempfehlungsquote 9.0 /10

Easy to onboard and easier to use!

Bewertet am 13.8.2019

Resource Guru helps our agency see availability of resources to ensure we are allocating projects efficiently. Without it, we were running blindly and were hoping that team members would speak up when they were too busy or too idle. Now, we can see this ourselves (days in advance) and prevent talented employees from going unused.

Vorteile

- Color coding clients
- Being able to manually adjust hours/availability per resource
- Limiting permissions per user
- Adding in when employees are OOO
- Search feature to check skill sets and who has worked on which client before
- Saving searches so we can quickly view groupings of employees

Nachteile

- I wish there was a way to search bookings for key words
- It's unfortunate that this tool doesn't link up with our PM tool, Asana
- There's no 'undo' button if you accidentally click and drag a booking unknowingly

Kevin
Gesamtbewertung
  • Branche: Rundfunkmedien
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Bedienkomfort
  • Weiterempfehlungsquote 9.0 /10

Great for organizing teams of people and the resources they use

Bewertet am 5.2.2020

A vast improvement to the spreadsheet our organization used to use to schedule employees

Vorteile

User interface very easy to use, filtering options (for example showing only people, resources or any combination desired) very helpful, great way to see your whole team's at-a-glance schedule

Nachteile

external calendar (ie Outlook) integration could be improved. Booking holiday for multiple people/resources at once very easy, wish that functionality could be extended to non-holiday bookings