Yesware Erfahrungen
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178 Bewertungen
- Branche: Computer-Software
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Gesamtbewertung
- Bedienkomfort
- Weiterempfehlungsquote 9.0 /10
Excellent to keep track of my emails
Bewertet am 7.2.2020
Yesware is awesome but I'd prefer a software integrated with our marketing and CRM software of...
Yesware is awesome but I'd prefer a software integrated with our marketing and CRM software of choice.
Vorteile
Works just fine. With Yesware I'm able to keep track my sent emails and deliver better follow-ups with its templates.
Nachteile
It's kinda expensive and not integrated with marketing and CRM softwares other than Salesforce which limits its usefulness.
- Branche: Computer-Software
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 9.0 /10
Practical email automation tool
Bewertet am 14.8.2018
I'm using Yesware's templates to send many mails from testdome.com every day, and it's been a very...
I'm using Yesware's templates to send many mails from testdome.com every day, and it's been a very reliable tool.
Vorteile
Good solution for email templates - easy to set up and use. Good email scheduling and tracking.
Nachteile
Reformatting links used in templates. Email scheduling could be improved by adding "Send in X hours".
- Branche: Internet
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
Okay free email tracking for small budgets and businesses.
Bewertet am 13.5.2018
Vorteile
Free! Huge pro is that it is free to use for unlimited email tracked and also it is simple to set up and implement across multiple emails.
Nachteile
If you had asked me 6 months ago to write this review it would have been extremely positive. However, over the past couple months I think the quality has gone way down. I think it confuses MY opens with other people's opens. This is based on my own testing (and obviously this is a huge issue with an email tracking service. Also it doesn't get as specific (time, date, location, etc.) as a lot of other options out there.
- Branche: Marketing & Werbung
- Unternehmensgröße: 201–500 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Great tool for sales people.
Bewertet am 27.11.2018
Vorteile
The email tracking is accurate and the mail merge feature is great
Nachteile
Analytics not very useful. Not much data.
- Branche: Zeitung
- Unternehmensgröße: 11–50 Mitarbeiter
- Weitere für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Gesamtbewertung
- Bedienkomfort
- Weiterempfehlungsquote 9.0 /10
Amazing Email Scheduling Tool
Bewertet am 14.4.2019
Vorteile
Excellent tool for managing email marketing or just replies and basic inbox zero related tasks. The tracking feature to see when and where emails are open is extremely valuable/
Nachteile
I found Yesware sometimes had issues with my browser and Boomerang was a bit better with those issues. Additionally, I am not a lawyer but GDPR rules have made great tools like Yesware more complicated to use related to privacy rules of readers. However, overall its an excellent product and i recommend it.
- Branche: Computer-Software
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 3.0 /10
It doesn't do anything more than what it says.
Bewertet am 17.1.2018
Mass email campaign. Email tracking.
Mass email campaign. Email tracking.
Vorteile
1) It is very simple to start using it.
2) mail merge is a good feature to use
3) it allows for integration with SFDC
Nachteile
1) Pricing is not transparent, they keep giving out offers to those who don't sign up. But those who do they won't share any incentives.
2) Templates are pretty basic and not much help
3) Not much you can do with tracking as the IP usually tracked is not correct. So you cant use that information targeting
- Branche: Bildungsmanagement
- Unternehmensgröße: 501–1 000 Mitarbeiter
- Wöchentlich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Gesamtbewertung
- Bedienkomfort
- Weiterempfehlungsquote 6.0 /10
Custom templates & helpful reporting
Bewertet am 29.1.2019
Vorteile
Not only are we able to create tons of custom templates, we can group them in folders for easier organization. Perhaps the most useful feature that Yesware provides is weekly reporting to see how templates are performing with open-rates & response rates.
Nachteile
Many templates that our team sends out require specific files to be included. Adding files to Yesware tempaltes is still not available, so our team is left attaching the same files over and over again to pre-built email templates.
- Branche: Bildungsmanagement
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
Gesamtbewertung
- Bedienkomfort
- Weiterempfehlungsquote 8.0 /10
Canned responses taken to the next level
Bewertet am 11.8.2018
Yesware has made my job so much simpler. As a template, the fields where I need to enter information...
Yesware has made my job so much simpler. As a template, the fields where I need to enter information are shown as RED if I forget to enter the proper information there, which makes it really easy to catch if you do a quick scan of the message before pressing send. Possibly my favorite feature is that you can share the templates with your team, so everyone doesn't need to create their own.
Vorteile
I rely on "canned responses" a lot, and Yesware makes it so easy to personalize those responses by creating more of a e-mail template than a canned response. You're also able to track what e-mails templates get opened most frequently which is really beneficial when trying to figure out if your subject lines are effective.
Nachteile
I've only been using this software for a few months, and have not yet encountered anything negative about it.
- Branche: Eventservice
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Easy to use and incredibly helpful for dealing with inbound leads.
Bewertet am 5.7.2018
Vorteile
Super easy to use! I have my templates I can use to respond to a high volume of emails fast and easy.
Nachteile
When creating the templates, there isn't a variable input, so you kind of have to remember how to structure the variables.
- Branche: Computer-Software
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 7.0 /10
Yesware does the job
Bewertet am 13.12.2018
Overall I've a positive experience. Yesware got the job done for me. We ended up buying Outreach to...
Overall I've a positive experience. Yesware got the job done for me. We ended up buying Outreach to add calling capabilities, but Yesware took care of our basic needs -- sending scalable campaigns.
Vorteile
I learned how to use this software in under 1 day. It's straightforward and simple.
Nachteile
If you're looking for bells & whistles, yesware is not for you. Lack of calling features and reporting features are the two main downsides.
- Branche: Marktforschung
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 5.0 /10
Shifting away from enterprise use - moving toward GMail and Microsoft-hosted offerings
Bewertet am 29.7.2020
Knowing if someone has received an email, or re-opened it, is a truly valuable piece of information...
Knowing if someone has received an email, or re-opened it, is a truly valuable piece of information from a sales and support perspective. Email has become one of the least reliable forms of communication, but it remains essential to doing business. Spam detection software is junk. We have found no spam detection software that is reliable and turn off anything to ensure nothing is missed. It can even be manipulated by unscrupulous actors that want to harm the reputation of the sender. There are a million other reasons why it is unreliable. Unfortunately, most companies continue to use it. So we used Yesware to see if our regular communications were being received and opened, in much the same was we use software to verify that our client newsletter communications are opened. Yesware did the job in that respect. We didn't use any of its other features, since we had other software for that.
Vorteile
We've been using it for several years and were notified recently by Yesware that the version that supports local versions of Outlook 365 is being eliminated. We were told that Microsoft is limiting the ability of developers to use plugins for PC-based Outlook, so they are dropping support for that in August 2020. We use our own ISP for email, using POP/SMTP mail, not a cloud-based environment hosted by Microsoft or Google. What we liked about it was its simplicity once set-up, and the ease of telling whether or not someone opened the email sent, and where that person was located.
Nachteile
The support organization was Zendesk, a third party. We found that every time we'd have a question or issue they were very responsive, but it took forever to get resolved. Most of the time we'd just live with whatever it was we were dealing with.
- Branche: Versicherung
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Gesamtbewertung
- Bedienkomfort
- Weiterempfehlungsquote 9.0 /10
Great Email Activity Tracking!
Bewertet am 13.7.2020
Yesware has more features that what we are currently using such as email campaigns but we are happy...
Yesware has more features that what we are currently using such as email campaigns but we are happy with the way that it syncs Gmail emails to Salesforce as we use Salesforce as our main system of record.
Vorteile
We use Yesware to sync Gmail activity into Salesforce in order to maintain and improve sales team efficiency. Other than one occurrence when a users connection from Yesware to Salesforce unexpectedly dropped, we have had no other issues and the automatic tracking of emails sent and also emails that have been opened, clicked and replied to has proven very beneficial for our company. Yesware send me a weekly report of all tracked email activity from the past 7 days which is a nice feature.
Nachteile
Yesware did unexpectedly lose the connection to Salesforce for one of our users which resulted in some emails not being included in our reporting, but the Customer Service team were very responsive to investigate.
- Branche: Internet
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 9.0 /10
If you are in sales, you should be using this!
Bewertet am 26.11.2018
Fantastic as long as you are OK with some problems with CRM.
Fantastic as long as you are OK with some problems with CRM.
Vorteile
I was introduced to this software at my first SaaS job, and wish I had been introduced to this at the beginning of my career. I love knowing when a prospect is opening my emails and forwarding it within an organization. It also allows me the opportunity to reignite cold conversations.
Nachteile
Didn’t integrate too seemlessly with SFDC and customer support is something left to be desired.
- Branche: Computer-Software
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 8.0 /10
Best bang for your buck
Bewertet am 23.11.2018
Vorteile
There are a lot of sales software similar to Yesware but I would say Yesware is one of the best. There are a few other softwares like outreach and salesloft but they are considerably more expensive. I love Yesware and it does the job.
Nachteile
It does lack features for salespeople who are looking to build lists of prospects and a few other features but you know that going in to it.
- Branche: Internet
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Weiterempfehlungsquote 10.0 /10
The Best Tool for your Sales Needs
Bewertet am 12.2.2019
Vorteile
We've tried several different solutions for tracking emails, creating new leads, and hosting email templates for quick use and found Yesware to be the best. It's easy to use, clear, and was easy to set up with our CRM (Salesforce).
Nachteile
Nothing - I've used it in the past (2 years ago) so I'm trying to figure out the new look and feel.
- Branche: Computer-Software
- Unternehmensgröße: 201–500 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
Spying on your customers
Bewertet am 26.6.2018
Vorteile
Great tool that easily connects with our mail system to check when customers open and click on emails. Tool is so helpful in the sales process
Nachteile
Nothing really, I guess the software could be cheaper so we can expand it to the whole organization.
- Branche: Internet
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Gesamtbewertung
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 8.0 /10
A Must For Anyone in the Sales/BizDev Field
Bewertet am 16.8.2020
Overall, Yesware's suite of tools have a huge impact on our sales and been very helpful. Some of...
Overall, Yesware's suite of tools have a huge impact on our sales and been very helpful. Some of it's features are available in most CRM platforms but it is pretty helpful to have it all available in one spot.
Vorteile
We initially looked into Yesware for our email sequences and reporting before we understood what its full offerings. Once we discovered that you can also share templates and allow each team member to track their own/others performance, we decided to give it a try. It has been a valuable tool/motivator for our entire team to meet and exceed their sale goals.
Nachteile
Yesware recently added a "Spam Risk Detection" feature that is supposed to predict the probability of your email being flagged as spam. Based on a few responses we received from existing clients, our newsletters' have been ending up in their spam folder while Yesware's "detector" suggested it was low risk. It could use a bit of tuning but we consider it a bonus feature.
- Branche: Öffentlichkeitsarbeit und Kommunikation
- Unternehmensgröße: 2–10 Mitarbeiter
- Weitere für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Weiterempfehlungsquote 9.0 /10
Great email tracking software
Bewertet am 18.5.2020
Yesware is very simple and easy to use. Yet, it's a powerful software that has helped grow our...
Yesware is very simple and easy to use. Yet, it's a powerful software that has helped grow our business.
Vorteile
Yesware is great at what it does. I use it to track emails, and it is always accurate and prompt. It enables me to engage prospects and clients in a timely fashion.
Nachteile
It's a little pricey per user. Yes, I know it's in line with industry pricing, but as our team grows it's getting pricey.
In Betracht gezogene Alternativen
Mixmax- Branche: Computer-Software
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 7.0 /10
Yesware is a great email template tool
Bewertet am 15.12.2017
Simply to use, saves a lot of time to communicate with your prospects. The software is being...
Simply to use, saves a lot of time to communicate with your prospects. The software is being updated and developing with time, unlike other vendors who do not update their platform.
Vorteile
It offers a lot of features, interface is intuitive and it is very easy to use. It gives you the option to save your templates, insert them when needed and saves time to communicate with your prospects.
Nachteile
Sometimes the emails do not populate correctly and lags. For example, the name does not populate or the template.
- Branche: Computer-Software
- Unternehmensgröße: 51–200 Mitarbeiter
- Wöchentlich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Gesamtbewertung
- Bedienkomfort
- Weiterempfehlungsquote 10.0 /10
The simplest way to set up email marketing drip campaigns
Bewertet am 4.5.2018
YesWare helped our business grow by setting up effective email campaigns. From newsletter style...
YesWare helped our business grow by setting up effective email campaigns. From newsletter style emails to cold prospecting it's a wonderful application for email management.
Vorteile
Email tracking is very well laid out in yesware and you can even sync them to third party applications like Salesforce. The email tracking is by far the most useful method of tracking metrics vital to a campaigns success. Open rate, reply rate and bounce rate are essential to mark.
Nachteile
The grouping of certain metrics could be better, and the template editor should be more robust. I'm sure there's a way to do the templating externally but I feel this shouldn't be required for such advanced software.
- Branche: Fotografie
- Unternehmensgröße: 2–10 Mitarbeiter
- Weitere für 6-12 Monate genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 0.0 /10
Stay away from this product!
Bewertet am 3.6.2019
Frustrating and out of pocket.
Frustrating and out of pocket.
Vorteile
Its great being able to review if someone has opened your email - IF your email even gets sent!
Nachteile
- Product does NOT send your scheduled emails & keeps them in your drafts
- Yesware is not able to match their product well enough with Gmail which causes "environmental errors" - Yesware quote. Meaning, Yesware is comfortable moving this issue onto Gmail, the user or bad luck.
- Yesware will not refund your money when they can't inform of why their product did not send
- Yesware templates are more than below average with limited: font selection, size selection or colour coding. Their layout within their templates are completely restricted. This means you cannot upload anything from a photo to a gif without some type error or layout dysfunction.
- Yesware customer service is delayed. If you have a design issue or need guidence they won't respond within 1-2 working days. They attribute this to being based in the USA, however, continue to market towards customers in all times zones.
- Yesware do not permit public google reviews for open disclosure of issues and limitation of their service.
- Branche: Computer-Software
- Unternehmensgröße: 201–500 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Gesamtbewertung
- Bedienkomfort
- Weiterempfehlungsquote 10.0 /10
Great Tool
Bewertet am 4.12.2018
Vorteile
Ease of use, ability to save multiple templates and track how well your emails are doing
Nachteile
Setting up a mail-merge could be easier and more streamline, also increase the amount per mail-merge send
- Branche: Bekleidung & Mode
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 7.0 /10
Yesware has taken my email trolling to another level!
Bewertet am 22.4.2018
Vorteile
- My email trolling has been at its all time most accurate!
- Drip campaigns are very easy to set up
- Gives you accurate information about opens, clicks, and bounce backs
Nachteile
Truthfully, I have not found too many cons about Yesware. The only issue that I can see is the price for just email trolling, that's all I needed it for.
- Branche: Marketing & Werbung
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 0.0 /10
yesware
Bewertet am 24.4.2017
Vorteile
nothing- its a bs tool that shows who is opening your emails some of the time.
there is nothing redeeming about this product.
Nachteile
its buggy interface, how i cant actually send automated sequences, how it shuts my email down automatically, or send blank email to prospects. i can go on... but you get the point
- Branche: Computer-Software
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
Gesamtbewertung
- Bedienkomfort
- Weiterempfehlungsquote 8.0 /10
Easy to Use, Straightforward, Not Buggy
Bewertet am 15.8.2018
This has been a great took for my position, it has helped me maximize my efficiency and maintain...
This has been a great took for my position, it has helped me maximize my efficiency and maintain effective communication. I would highly recommend to anyone that interacts with clients or prospects on a regular basis.
Vorteile
The best features about this software is how it helps you remain on top of your tasks. The ability to remind yourself of certain threads at the right time has ensured better communication from myself to clients and prospects.
Nachteile
I don't think that the scheduling meetings across timezones feature was designed all that well.
It can be tricky to use at first, and if you make a mistake, you have to exit altogether and start over, as opposed to just making some minor tweaks.