Yesware Erfahrungen

Works just fine. With Yesware I'm able to keep track my sent emails and deliver better follow-ups with its templates.

It's kinda expensive and not integrated with marketing and CRM softwares other than Salesforce which limits its usefulness.

Good solution for email templates - easy to set up and use. Good email scheduling and tracking.

Reformatting links used in templates. Email scheduling could be improved by adding "Send in X hours".

Free! Huge pro is that it is free to use for unlimited email tracked and also it is simple to set up and implement across multiple emails.

If you had asked me 6 months ago to write this review it would have been extremely positive. However, over the past couple months I think the quality has gone way down. I think it confuses MY opens with other people's opens. This is based on my own testing (and obviously this is a huge issue with an email tracking service. Also it doesn't get as specific (time, date, location, etc.) as a lot of other options out there.

The email tracking is accurate and the mail merge feature is great

Analytics not very useful. Not much data.

Excellent tool for managing email marketing or just replies and basic inbox zero related tasks. The tracking feature to see when and where emails are open is extremely valuable/

I found Yesware sometimes had issues with my browser and Boomerang was a bit better with those issues. Additionally, I am not a lawyer but GDPR rules have made great tools like Yesware more complicated to use related to privacy rules of readers. However, overall its an excellent product and i recommend it.

1) It is very simple to start using it.
2) mail merge is a good feature to use
3) it allows for integration with SFDC

1) Pricing is not transparent, they keep giving out offers to those who don't sign up. But those who do they won't share any incentives.
2) Templates are pretty basic and not much help
3) Not much you can do with tracking as the IP usually tracked is not correct. So you cant use that information targeting

Not only are we able to create tons of custom templates, we can group them in folders for easier organization. Perhaps the most useful feature that Yesware provides is weekly reporting to see how templates are performing with open-rates & response rates.

Many templates that our team sends out require specific files to be included. Adding files to Yesware tempaltes is still not available, so our team is left attaching the same files over and over again to pre-built email templates.

Super easy to use! I have my templates I can use to respond to a high volume of emails fast and easy.

When creating the templates, there isn't a variable input, so you kind of have to remember how to structure the variables.

I learned how to use this software in under 1 day. It's straightforward and simple.

If you're looking for bells & whistles, yesware is not for you. Lack of calling features and reporting features are the two main downsides.

I was introduced to this software at my first SaaS job, and wish I had been introduced to this at the beginning of my career. I love knowing when a prospect is opening my emails and forwarding it within an organization. It also allows me the opportunity to reignite cold conversations.

Didn’t integrate too seemlessly with SFDC and customer support is something left to be desired.

There are a lot of sales software similar to Yesware but I would say Yesware is one of the best. There are a few other softwares like outreach and salesloft but they are considerably more expensive. I love Yesware and it does the job.

It does lack features for salespeople who are looking to build lists of prospects and a few other features but you know that going in to it.

We've tried several different solutions for tracking emails, creating new leads, and hosting email templates for quick use and found Yesware to be the best. It's easy to use, clear, and was easy to set up with our CRM (Salesforce).

Nothing - I've used it in the past (2 years ago) so I'm trying to figure out the new look and feel.

Great tool that easily connects with our mail system to check when customers open and click on emails. Tool is so helpful in the sales process

Nothing really, I guess the software could be cheaper so we can expand it to the whole organization.

Yesware is great at what it does. I use it to track emails, and it is always accurate and prompt. It enables me to engage prospects and clients in a timely fashion.

It's a little pricey per user. Yes, I know it's in line with industry pricing, but as our team grows it's getting pricey.

It offers a lot of features, interface is intuitive and it is very easy to use. It gives you the option to save your templates, insert them when needed and saves time to communicate with your prospects.

Sometimes the emails do not populate correctly and lags. For example, the name does not populate or the template.

Email tracking is very well laid out in yesware and you can even sync them to third party applications like Salesforce. The email tracking is by far the most useful method of tracking metrics vital to a campaigns success. Open rate, reply rate and bounce rate are essential to mark.

The grouping of certain metrics could be better, and the template editor should be more robust. I'm sure there's a way to do the templating externally but I feel this shouldn't be required for such advanced software.

Its great being able to review if someone has opened your email - IF your email even gets sent!

- Product does NOT send your scheduled emails & keeps them in your drafts

- Yesware is not able to match their product well enough with Gmail which causes "environmental errors" - Yesware quote. Meaning, Yesware is comfortable moving this issue onto Gmail, the user or bad luck.

- Yesware will not refund your money when they can't inform of why their product did not send

- Yesware templates are more than below average with limited: font selection, size selection or colour coding. Their layout within their templates are completely restricted. This means you cannot upload anything from a photo to a gif without some type error or layout dysfunction.

- Yesware customer service is delayed. If you have a design issue or need guidence they won't respond within 1-2 working days. They attribute this to being based in the USA, however, continue to market towards customers in all times zones.

- Yesware do not permit public google reviews for open disclosure of issues and limitation of their service.

Ease of use, ability to save multiple templates and track how well your emails are doing

Setting up a mail-merge could be easier and more streamline, also increase the amount per mail-merge send

- My email trolling has been at its all time most accurate!
- Drip campaigns are very easy to set up
- Gives you accurate information about opens, clicks, and bounce backs

Truthfully, I have not found too many cons about Yesware. The only issue that I can see is the price for just email trolling, that's all I needed it for.

nothing- its a bs tool that shows who is opening your emails some of the time.
there is nothing redeeming about this product.

its buggy interface, how i cant actually send automated sequences, how it shuts my email down automatically, or send blank email to prospects. i can go on... but you get the point