PostScan Mail Erfahrungen

Postscan mail eliminates the need to manage our US mailbox physically . Without being physically present in the united states ,we have been able to receive mails sent to our postbox digitally ,and pass instructions on what to with them via the Postscan mail team.

We have been able to manage our US mailbox remotely. I have no complaints whatsoever as this service makes perfect sense.

Inexpensive, excellent customer service, user friendly and they have premium P.O. boxes available in all the major cities (i.e. Los Angles, Miami, New York, Dallas, etc) nationwide throughout the US.

They're closed on weekends, so no customer support is available on weekends.

This software in indispensable to me, I used it for all my mail and wouldn't switch back to using a traditional mailbox, but theres improvements to be made.

The main con is the processing facility is in california, so my main address is california, meaning I pay california tax which is the highest in the country. I would much prefer to move my address to another lower tax state, but using the service and adding an address in another state adds days to the processing time and it's slow enough already, I have to use california. I don't want my address to be in California, I'm only there so I can see my mail faster. Also there's no option to automatically recycle physical mail, Post Scan Mail adds charges for mail you don't recycle, so you have sign in every couple weeks and click 'recycle' on all the mail. Its pointless cause I do it to every piece anyway and if I forget the bill is 10x higher.

* Super easy and convenient
* Love being able to delete mail I know will be junk
* Love that I can forward on mail I know i need to have checked
* Love the high quality scans of the documents, reading them is no problem, as is even using them for followup correspondence.

One time (admittedly it has only happened once) when I asked to have an important envelope scanned (from the CA state franchise board, correspondence for my business) someone else's mail was scanned instead. My mail was recovered - due to very responsive customer support - but that mail contained PPI ... and I'm hoping - rather than confirm that no one else saw it .... but can't really say for certain.

I love your service - but that incident really reminded me what the risk is of having someone else scan and process my mail. If the scanners aren't careful other customers may see my PPI or I might inadvertently see theirs.

PostScan Mail gave me step-by-step guidance on how to use the software and make sure I would use with out any issues.

So far it's been working great for me, I have no complaints

The website is easy to use; price is low

Our mal sent to Newark, NJ, gets routed by mail to California and then scanned. We were not told this when we opened our account. If we need to forward it, then it's another two or three days more. It can take days and sometimes weeks and mail seems to get lost frequently. I try not to have any checks sent there and have resorted to having customers send them to my home address if they can't do ACH payments.

Their service is fast, reliable, and professional. Mail forwarding occurs very quickly and without delays. Scanning could be quicker, but is never too delayed, and the file quality is great.

I dislike being billed for storage. The fact that I can't set a rule to automatically recycle mail after x amount of time is irritating, because it eventually results in me paying for storage of the the piece of mail. Their web-based interface is slightly dated and is a bit slow to load, and performing multiple operations with selected items can be buggy.

The software is relatively straight forward and easy to use.

It would be more intuitive and easier on the operator to assign mail to a mailbox immediately after uploading it. That way you do not have to upload all the pictures first, and then assign them to mailboxes. It would decrease errors in uploading mail.

I never have to deal with piles of mail laying around. More flexible than a PO Box, and cheaper. Searchable.

Only one editable field per item (the sender name). No way to download all PDFs at once, with names/descriptions (however they can be sent by email individually when they arrive, with random filenames.)

Cheap, Easy, Great customer service,

I like that it's easy to access my mail from anywhere, the interface is clean and easy to use, and they are reasonably priced. They also have never lost a piece of my mail and have helped me out with some things related to my mail a number of times.

Sometimes their customer service team can be slow to scan in documents, or they are unavailable and hard to reach, and the platform can seem a little clunky, but everything always works out, so I don't see those cons as any big deal or a constant problem.

It's a very fast and useful mailbox. It works great, and I can easily access all of my mails from here. The pricing is more than fair, and I really love that they give you a free 30-day trial to make sure it will work decently for you! As a small business owner, I can't give it enough stars! It is the best virtual mailbox I've ever seen and I made sure I really did my research before signing up. Even better, communication is much easier. The features are awesome too! I can't recommend enough to this great service. Try it, you will definitely love it..

It's a very fast and useful mailbox. It works great, and I can easily access all of my mails from here. The pricing is more than fair, and I really love that they give you a free 30-day trial to make sure it will work decently for you! As a small business owner, I can't give it enough stars! It is the best virtual mailbox I've ever seen and I made sure I really did my research before signing up. Even better, communication is much easier. The features are awesome too! I can't recommend enough to this great service. Try it, you will definitely love it..

Thus far I have been very pleased using PostScan Mail. It is a great option for me when I am out-of-town to have my mail and parcels collected and then shipped at my convenience to my residence when I return. I don't have to worry about mail piling up or having to ask a friend, relative or neighbor to collect my mail when I am gone. It also is a very discreet service and your privacy is kept confidential. When I have had concerns or questions I have emailed the Customer service department and they have always promptly returned my emails and issues have always been resolved. I would highly recommend PostScan mail for anyone who frequently goes out-of-town and needs their mail collected. It is a very professional service and I will continuing using them for my needs.

The only complaint that I would have with PostScan Mail is that at times when I track a package or parcel the time of them receiving the package and the time I get notified is sometimes delayed.

What I like the most is the user interface of this app. Looks and feels like just as an email service. Just click on the incomings and you can read them as an email. You can ask for secure delete (shredding) or forwarding to any address. In my experience I have never had an issue with my Account. When I had questions I just called or emailed support and I got my answers. This system is easy quick and reliable, what else you need? I picked an address where I can receive parcels, too. Just compare it to competitors and you will see the price is reasonable. Love it!

I do not have any dislikes with this service, really. Service is good and reliable. During my 2+ years I had no issues.

I hate paper. Honestly.

I love being able to see everything online, and choose what to do with the mail- recycle and delete from my sight or recycle and have access to the scanned copy anytime. with no paper.

The only thing that was confusing to me was the whole recycle VS recycle/delete.
I did not understand that if I didn't recycle the hard copies and just keep the online copy, I would be charged
for going over the limit of hard copies they keep. This was not clear to me at all, and I didn't understand why my monthly charges would go up.

The ease of use. The program is very user friendly and allows me stay organised while my family and I are living abroad for extended period of time. I haven't missed a beat with my mail, and that helps to eliminate any stress I have about my affairs at home.

I wish the mobile site worked better from my phone or that you had a specific IOS app to make it easier to check my mail from my iPhone when I'm on the go. At this time, I check from my laptop because it's much easier to use and navigate.

I really enjoy how innovative this product is! It is so easy to access my mail from anywhere in the world. I am frequently changing locations for my job and PostScan Mail allows me to never miss out those important documents that clients send me. With the ability to have multiple addresses and locations throughout the United States, PostScan Mail allows me to operate more efficiently than even before. I can access my mail just as easily as email!

There have been a few occasions where I will receive the incorrect mail scanned and sometimes when I request to recycle a piece of mail it takes months.

Ease of use, friendly customer service. People respond quickly if there is an issue. The turn around time for scans is one day which isn't too bad

A phone app would be good, the 3 cents a day charging for storage seems a little excessive. I would hope that this may change in the future or offer an option for a flat monthly storage fee

The software is easy to use...but the best part about PostScanMail is the staff. I have a great relationship with them. I will have unique requests and they are always very quick to help me out. They really have the best customer service around!

I am impressed with the ease of use. It is very intuitive. It is always reliable. Follow through has been prompt (forwarding hard copy mail when requested)

PostScanMail serves as a great filter for domain junk mail, their service and interface are easy to use, and they save me a lot of time sifting through garbage!

Setup is a bit of a pain, with the postal form you have to fill out, but I don't think there's really any way around it. They also recently increased their prices; for a low-volume user like myself (maybe 1-2 letters a month TOPS show up) I'd rather see a "by the piece" pricing option.

It does not lose mail, keeps record of everything. The list of email is ok easy to use once you are familiar with it

Very old, slow and cumbersome interface. Takes a long time to scan and recycle the mail. Last year price increase was unreasonable but got no other alternative once abroad

Easy to use, set up similar to Yahoo mail.
Many options available, price, autoscan,folders etc.
I live in Mexico so this works well

Works best on my laptop. Not easy to use on mobile devices.
I have no more cons to list....
oh one more...this minimum characters.

It's simple to use. The lay out is clear and easy to understand. I like that I receive emails once mail is received. Recycling is a cool option.

I would like to see mail opend and scanned instead of waiting a day to see the contents of the mail.

The ability to receive scanned copies of my snail mail, sent via email and downloadable in PDF format is really the core piece.

Mail forwarding for things I need physically is also excellent.

Finally, the customer service is really fantastic. They're responsive, and extremely helpful. Every time I contact support I'm impressed with the outcome.

The overall interface is a little dated and takes a bit to learn all the features. Not a showstopper, more a nice to have.