TUNE Erfahrungen

Vorteile

You can manage your affiliates in an easy way. Manage the banners that you design for your affiliates to use. As an affiliate you can manage your campaigns successfully

Nachteile

As any software it takes some time to setup properly, but once setup everything runs smoothly and fine

Vorteile

Tune is easy and intuitive to use not only for set up new campaigns, new creatives by admistrators in a few clicks, but also for affiliates that can be autonomous in consulting stats real time, including what is going wrong in their traffic (suspicious clicks and flagged reason).
Tune's strenghts :
- integration via API on multiple softwares (Unsubcentral and so on)
- continuous evolution : Tune is always evolving. If you're not able to do Something today, maybe tomorrow you'll be.
- great support : their accounting management is always available to show you the best solution for you.

Nachteile

- It could be improved the possibility to enable multiple conversion tracking on the same campaign; actually the administrator has to choose the tracking protocol to use (S2S or PIxel or Iframe) for a campaign. It's not possible to enable all protocols on the same campaigns.
-It also could be nice to enable the possibility to have multiple pricing model on the same campaign ( CPL/CPM/CPA), to avoid to duplicate the same campaign for each pricing model

Vorteile

We mainly use the Campaign Management feature (traffic allocation between Ads), which is hard to find with other tracking software. Any recommendations are welcomed since we are actively looking for a replacement of Hasoffers.

Nachteile

They can increase prices without notice, then they refuse to negotiate: it's either you leave or you accept the increase. Customer support is now very bad: we know more than they do and their best practice is to copy-paste templates without reading your issue AND assuming you must be a rookie user.

Vorteile

One of the best support team. Implementing new features and listening feedback of each customer.

Nachteile

I think pricing of clicks could be less, it could help to use less additional software in future.

Vorteile

The functionality of the software is second to none for the clients they serve. True out of the box software that does have some customizability. The team is responsive and very proactive.

Nachteile

They don't have a large network but that is also because they aren't a network. They do have curated partners they work with essentially serving as their network that continues to grow.

Vorteile

It's very, very robust and does tracking best. It does only that and doesn't branch out too far from it. If you want a software that has landing page testing, get one. CRM - get one. All in ones are terrible, and this is the complete opposite. This is why I like it so much, and as a professional in the field of affiliate marketing, having worked with dozens of softwares, I can say this one is my favourite without a shred of doubt.

Nachteile

I don't really like the fact that it does not allow for multi level marketing. I see no reason why this feature is not produced.

Vorteile

Make me easier to handle the products and patners on a single platform. The features was update and that what i needed on digital marketing era.

Nachteile

Offer Group was killing features. I didnt worry about lost any traffic with Offer Group. So its kinda a smartlink inside every product link.

Vorteile

Multiple options for integration (S2S, pixel, iframe, etc.)
Flexible payout models to fit any kind of business
Mobile and Desktop compatible
'Event Tracer' function to help on troubleshooting and investigations
Autointegration with Attribution Analytics (making even easier)
Postback to 3rd party for any event

Nachteile

Pricing is too high when you get scale (e.g. many clicks and fewer conversions on a campaign may cause a high cost and negative revenue - depending on your business model)

Vorteile

Stability and easy integration of campaigns. Reports are concise and loads of options to optimise the reports according to the requirements and data

Nachteile

Support: Support is not up to the standard, we have to wait long time to get a response from our account manager.

Vorteile

User-friendly system with a simple and nice interface. Great tool for affiliate marketing business, is well known in the market so it`s easy to onboard new users because they are familiar with a tool. Has all the reporting functionalities, that helps you to have an overview about your affiliates and how they are performing. Is a cloud based solution so you can access it from any place, has API so you can integrate it with other systems, also allows you to easily export your data in csv. format so that you can do bulk data uploads to other systems if it`s necessary

Nachteile

Takes time to set up and educate users. Pricing could be more flexible.

Vorteile

Fairly simple, not much learning curve required. Report building is easy to use and most of the features and functions are pretty straightforward

Nachteile

There's some functionality is that not as intuitive which makes it inconvenient to execute certain needs; examples below:
ie. payout groups and rules.
ie. Lack of simplified documentation of payout history makes it difficult for our accounting teams to perform proper audits.

Lack of customization on the dashboard - there's some features that are on relevant for our affiliate program. I would like to customize the dashboard so it's more relevant for my program.

No publisher discovery feature (or at least that I know of)

Vorteile

Tune has provided most of, and still working on, the intricate features we need in our daily workplace. This system is intuitive and their support is top-notch when a little extra help is needed.

Nachteile

Data size limits that reduce the date range for report generation is frustrating.

Vorteile

Tune is quite easy to use after some training, the tool is very fast, I never wait to see my statistics and overall it is the most reliable tool as in more than 4 years using it I never had any problem.

Nachteile

I don't see any cons using Tune, maybe the limit to 100 offers

Vorteile

As a small entrepreneur, I was looking for management tools in a good affiliate program. I lost confidence in affiliate management tools in the current market. After all, I liked this service and started an affiliate program through this site. This site easily tracks my cookies and ensures real sales. As a result, every sale in my partnership program is now 100% real, so my business is growing. It is providing good service to ensure proper sales and payment to customers.

Nachteile

Their service is very good. One of the best tools for management in a loyalty and partner program. This site is my first choice for a partner program.

Vorteile

Clear and user-friendly platform with great support.

Nachteile

Only small campaign specific features, which aren't relevant for the overall experience.

Vorteile

Customer friendly interface, customized, price.

Nachteile

not so quick support, some functionalities are not included.

Vorteile

The professional look and easy integration with many e-commerce platforms
Fraud protection feature.

Nachteile

It's expensive and has along learnig curve for a beginner

Vorteile

its pretty easy to use and has a lot of functions and features , and the its not confusing like other software on the market

Nachteile

overall its good , but sometimes the updates perturb a little the flow , like last time when all the different currencies became is USD and it makes our statistics a mess.

Vorteile

- API endpoints for EVERYTHING - fully customize the UX and make it your own
- Easy to learn, and fairly easy to master - you don't need to be a coder to manage offers, tracking, etc...
- TUNE understands the space, and it is apparent in the software.

Nachteile

- Customer service / account management for an enterprise client is either fantastic or terrible / frustrating - there is no middle ground in our experience.

Vorteile

The support at Tune is very good and responsive.

Nachteile

Although there are new developments, it's still missing some fundamental basics when it comes payment models and reporting.

Vorteile

We came from another platform that was not user-friendly enough for our partners which created a lot of additional work for our staff. HasOffers has been very user-friendly and our partners love it.

Nachteile

It was not as easy to set up as I hoped.

Vorteile

Love the interface, designed for a good user experience. On the more technical side love the availability of the API.

Nachteile

Price is quite high vs other solutions. But after investing the time in learning and setting this up moving to another system is not an easy task.

Vorteile

We were integrating a lot with the hasoffers clients and also using it and found it very nice in many terms: integrations, reporting, tracking, management of the offers and ads. I would recommend it for sure for small companies and for big as well if all the features work out.

Nachteile

Little slow due to many customers and too burrocratic. But it's expected.

Vorteile

I've been using HasOffers with many affiliate programs, it's very simple and straightforward. I love the ease of use and the many features like graphs, deep-linking and pixel tracking.

Nachteile

nothing to report, it's perfect as it is!