Timesheets.com

Zeiterfassung für das Lohn- und Rechnungswesen.

Gesamtbewertung

4,7 /5
(786)
Preis-Leistungs-Verhältnis
4,7/5
Funktionen
4,5/5
Bedienkomfort
4,6/5
Kundenbetreuung
4,8/5

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786 Bewertungen

Narisse
Gesamtbewertung
  • Branche: Transport/Güterfrachtverkehr/Schienenverkehr
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

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  • Weiterempfehlungsquote 9.0 /10

Timesheets quick and easy for you

Bewertet am 28.9.2022

Vorteile

It is a great software to help manage information on your employees and your business without all the extra files to look into.
Quick and efficient to put in information in as well. The data is easy to find and you don't have to waste time and effort searching for notes.

Nachteile

As much as it is easy to use and easy to input information, if you make an error, the details could be incorrect and if linked to numerous topics could lead to confusion etc.

Erika
Gesamtbewertung
  • Branche: Immobilien
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung

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  • Weiterempfehlungsquote 10.0 /10

Great Software

Bewertet am 23.1.2020

I have really enjoyed using Timesheets.
It is super easy for my staff to catch on with very minimal training.

I love it's ability to track PTO and it's a really great value.

Vorteile

It is easy to use and requires very little effort from employees. It is also an inexpensive option that works better and has better customer service than more expensive competitors.

Nachteile

It isn't the prettiest to look at but it is so functional.

Jeanine
Gesamtbewertung
  • Branche: Essen & Trinken
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
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  • Weiterempfehlungsquote 9.0 /10

Timesheet.com is the go to place for your business activity.

Bewertet am 12.7.2022

My experience with them has heen great so far and for the time i have used them,i habe not felt unhappy about anything.

Vorteile

Timesheet is extremely easy to use and very easy to understand.

Nachteile

I am happy with Timesheet thus far. I have not encountered any problems with them.

Antwort von Timesheets.com Übersetzen auf: Deutsch

This review is fake. It has zero substance and the reviewer talks about how satisfied they are but then randomly give us 2 stars. Capterra, you allows too many fake reviews!!!

Donna
Gesamtbewertung
  • Branche: Luft- & Raumfahrt
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
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  • Weiterempfehlungsquote 10.0 /10

Great experience with Timesheets!

Bewertet am 20.2.2023

Our overall experience with Timesheets was great. We really needed support to get up and running and [sensitive content hidden] was there for us throughout the process. He was patient and pleasant to work with and really understood the ins and outs of the system.

Vorteile

What I like most about Timesheets is the support. [sensitive content hidden] walked us through every stage of implementation step-by-step and trained our staff. I also talked to other reps on the Timesheets team while researching the best system and found everyone to be equally helpful. Great team. The cost of the service can't be beat. Not only is the per employee fee less than half (and sometimes a quarter) of the cost of other systems. Timesheets is not the most beautiful interface out there, but it works well and meets our needs. The smart phone interface is good and useful and having Timesheets has streamlined our timekeeping and expense process.

Nachteile

The interface with QuickBooks isn't perfect and we had to employ some work-arounds that make the tool a little harder to work with. The portal is fairly intuitive, but not as nice looking as some others out there. The separation of PTO and project time is inconvenient for users and administrators.

Kim
Gesamtbewertung
  • Branche: Gastgewerbe
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
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  • Weiterempfehlungsquote 9.0 /10

Accountant

Bewertet am 21.2.2022

Great

Vorteile

Ease of use for staff and management. The reports are fantastic and easily customized.

Nachteile

Employee set up is a bit cumbersome but not bad.

In Betracht gezogene Alternativen

QuickBooks Time

Gründe für den Wechsel zu Timesheets.com

I recommended it as I worked for another company that used it and so I was familiar which made it easy to implement.
Janet
Gesamtbewertung
  • Branche: Verbraucherdienste
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
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  • Weiterempfehlungsquote 10.0 /10

Excellent and prompt customer service!!

Bewertet am 22.12.2020

Again - customer service is the BEST!!! Never had a bad experience. Everyone is friendly, helpful, and prompt!!!

Vorteile

Ease of use! Very user friendly. I love that someone is always available by chat to answer my questions. Never have to wait, and they walk me through the process. Very friendly!!

Nachteile

There really isn't anything I would change at this point.

Jenine
Gesamtbewertung
  • Branche: Bau
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Weitere für Mehr als 1 Jahr genutzt
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  • Weiterempfehlungsquote 5.0 /10

Good employee time tracking app

Bewertet am 14.5.2020

This is a great app overall but it just wasn't the right fit for our company.

Vorteile

IF your willing to invest some time to set up the app it can be super helpful and make time tracking pretty much fool proof. Integration with Quickbooks was super easy. Importing customers and information from Quickbooks was also very quick and easy. Our employees found it easy to punch in and out and it keeps everyone honest. You don't realize how much money you are losing on payroll when you use paper time-sheets until you switch.

Nachteile

We are a plumbing and heating company so we do a lot of service calls. This app is great but for a service company wasn't what we actually needed.

In Betracht gezogene Alternativen

SINC und Connecteam

Gründe für den Wechsel zu Timesheets.com

We chose Timesheets because it seems to be easy for all our employees to understand. Also because of the integration capabilities
Teresa
Gesamtbewertung
  • Branche: Medizinische Praxis
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
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Gesamtbewertung

  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Great Customer Service

Bewertet am 1.7.2020

The customer service is unbelievable. I have been in this roll for 18 years and worked with many vendors and I have never had this great of service. I spoke with [SENSITIVE CONTENT HIDDEN] this morning and in less than 2 mins., I had the answer I needed. He was patient, helpful and helped to educate me which will save me time. [SENSITIVE CONTENT HIDDEN] was professional but, very personable. He is a great asset to your company!

Vorteile

As with any new product, there is a small learning curve but, I am learning something new each day. I wanted ours to be simplified and I have found the right product.

Nachteile

There is nothing difficult about this software. Once I learn more about the software, I may have a recommendation at that time.

Misty
Gesamtbewertung
  • Branche: Buchhaltung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung

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  • Weiterempfehlungsquote 10.0 /10

Love it!

Bewertet am 3.6.2021

I had such a great experience with [SENSITIVE CONTENT HIDDEN]. I had so many questions during the implementation and she was just fabulous!

Vorteile

My favorite feature is having both a time clock and project time tracking in one system. Our firm had been previously using one software for payroll and one for tracking client billing. Having all the info in one system allows us to reconcile everything daily and monitor things more closely.

Nachteile

There is no app for ease of use on your cell phone, but it's not that bad we all can just go to a webpage to log in.

Kevin
Gesamtbewertung
  • Branche: Krankenhausversorgung & Gesundheitswesen
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
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  • Weiterempfehlungsquote 9.0 /10

We were in desperate need of way to track employee time. It needed to affordable & easy to use.

Bewertet am 10.1.2018

Affordable solution that lets us manage employee time effectively, allows us to create useful reports, keeps employees honest with their time cards.

Vorteile

Timesheets is a feature rich solution that has allowed us to effectively manage employee time and reporting. It's very easy to configure and manage. It's great at tracking PTO and expenses. One of the features that we find most valuable is the ability to limit access by IP address. Our employees can only clock in/out when they are physically in our office.

Nachteile

There's not much negative to say about an affordable service that gets the job done with a minimal learning curve. One thing that I feel it lacks is a dedicated mobile app. Timesheets offers a mobile version of their website, but a dedicated mobile app would be a welcomed addition.

Julie
Gesamtbewertung
  • Branche: Non-Profit-Organisation Management
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

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  • Weiterempfehlungsquote 10.0 /10

Timesheets.com is a stand-out for its ease-of-use and stellar support

Bewertet am 24.3.2021

Vorteile

I was looking for a simple time tracking program so that my employees could enter daily time and track paid time off accruals. I figured we would get something that would be fine, without all sorts of "extras". Instead, we found Timesheets.com to be a robust, fantastic service. I was amazed at how much we could customize (and how much the Timesheets.com support team could customize for us). It is a simple program for my staff to use; we didn't get bogged down by having to learn something complex and yet it does exactly what we need. As an administrator, it is refreshing to use software like this that just does what you want it to! Sometimes I think software development companies put too much into their products when I just want something simple. Timesheets.com provided the best of both worlds - a really good service that was clear, concise, and easy to use.

Nachteile

Once or twice there was an issue with the expense reports feature - it seemed to calculate the total amount in an employee's expense report differently on the report page vs. the dashboard page. However, this could also have been an issue with how I was displaying the report! It never became enough of an issue for me to report it or figure it out. That's the only thing I can think of that wasn't great.

Verifizierter Rezensent
Gesamtbewertung
  • Branche: Non-Profit-Organisation Management
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

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  • Weiterempfehlungsquote 7.0 /10

Customizable!

Bewertet am 18.1.2019

Our onboarding to the product was a great experience. The Timesheets.com team made themselves very available to answer any/all of our questions, and took the time to understand our needs from the system before providing recommended solutions. Support for training new users of the system was great as well. Since I'm the admin, I figured that I would be the person responsible for training new users, but the Timesheets.com team offered to take care of that for me!

Vorteile

I work at a non-profit and some of our funders require a number of employees to report where they are spending their work time. What's nice about Timesheets.com is that you can create departments in which employees can associate their time, but also projects as well. Employees are expected to dedicated specific amounts of time to certain initiatives each week and Timesheets.com allow employees to copy over hours week by week and adjust from those amounts. My employees love this feature. It saves them time from reinputting info in that stays constant week over week.

Nachteile

I did run into one bug while using the software, which Timesheets.com's tech team is working to resolve right now, but in general, for reporting, you can report on employee, by date range, by signed time and approved time. If signed electronically, the report show that the employee (named) and supervisor (named) electronically signed. But in the instance where an employee is also a supervisor or other employees, the report doesn't name them.

John
Gesamtbewertung
  • Branche: Verteidigung & Raumfahrt
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

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  • Weiterempfehlungsquote 10.0 /10

Fantastic and Flexible Timekeeping (and more) Tool for Small Businesses

Bewertet am 10.2.2019

The three biggest issues that Timesheets.com solved for us were:
1. It moved us away from manual (home grown Excel spreadsheets) that were prone to errors, typos, and unintentional formula changes.
2. Can be DCAA compliant for government and government contractor customers.
3. Saved us a ton of time each month when performing payroll and invoicing functions.

Vorteile

Just about everything. We sampled five other timekeeping systems (four of which were higher priced) and nothing compared to Timesheets capabilities and flexibilities. We are a small engineering services company with a distributed work force. We were looking for a web-based tool that was able to track our time against multiple clients, projects, and codes within certain projects. We also wanted an easy to use interface for entering time on phones and tablets. Lastly, we were looking for a tool that could be DCAA compliant when required for certain customers/projects. Timesheets hit every criteria out of the park and then threw in bonus features like a company calendar, flexible reports, etc. Another outstanding feature is the ability to enter billing and pay rates based on specific customers, employees and/or projects. This feature alone has saved us multiple hours each month when running payroll and invoicing customers. The price point and features are unbelievable! It more than pays for itself each month. Although the tool is intuitive to use, they also provide online tutorials and unlimited tech support when needed. Did I mention that the customer support is actually helpful and competent? I have already referred several other small business owners to this platform.

Nachteile

I really have no negatives to highlight. I typically am a relatively harsh reviewer of products. This one doesn't warrant a single negative.

Verifizierter Rezensent
Gesamtbewertung
  • Branche: Umweltdienstleistungen
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

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  • Weiterempfehlungsquote 10.0 /10

I am using Timesheets.com for my salon and it's been extremely efficient and easy for me & the...

Bewertet am 25.2.2018

Ability to easily capture employee hours and monitor online. Ease of use, for me as the administrator and for my employees.

Vorteile

I really like how straightforward it was to set up for my employees, and how intuitive and easy it is for my employees to use everyday. It took them very little time to get accustomed to it, I feel confident their hours are being accurately captured, and it's easy for me to monitor and approve hours from wherever I am. I also really appreciate that it has an IP Lock feature; with many online systems that's not available or comes at a premium. Though I have a solid team, it gives me extra peace of mind to know my employees can only clock in and out from the salon computer. I have really appreciated the outstanding customer support I've received, from the time I was just considering using it (they answered all my questions), through setting it up, and even after I started using it, they called multiple times to check in to see if I had any questions or needed any further assistance. That's amazing service, especially considering I only have a few employees, so I'm not a large account for them. They truly care about every single one of their clients having a great experience with their product.

Cynthia
Gesamtbewertung
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

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  • Weiterempfehlungsquote 10.0 /10

Clocking in and Out

Bewertet am 23.6.2016

Our company has used Timeclock.com since 2011 for both salary and hourly employees. We were able to merge the information/reports with the time clock to our payroll system.

Vorteile

What makes the software so worthy is the simplicity for both the employee & employer to be able to track hours, notes, vacation and etc. One of the features I really like are the reports that are available. One additional bonus to having this software also includes the archived information on each employee for the hours worked while employed with the company.

Nachteile

There is nothing to dislike about this software because I feel that the options available make it so easy to setup a new employee.

Antwort von Timesheets.com Übersetzen auf: Deutsch

Cyntha,

We appreciate you taking time to review our product after all this time. Reviews definitely seem more relevant today than they might have a few years ago. Thanks again. Each review means a lot to us.

Dina
Gesamtbewertung
  • Branche: Personalwesen
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

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  • Weiterempfehlungsquote 10.0 /10

We have had a great experience with timesheets.com in the 3 years we have been a customer.

Bewertet am 16.1.2018

It helps us see how much time we are spending with our customers. Since they are billed for a certain amount of hours per month. It is critical for us to know where our time is going so we can bill appropriately.

Vorteile

It is very easy to set employees up and add customers. We were able to add special tracking items for our customers to help us track exactly what time was spent where. The reporting feature is easy to use to run reports for different time periods and for different customers. It is easily downloaded to other formats. The website is always available, we have never had any trouble with logging in to access it. The cost is very inexpensive for the functionality you get.

Nachteile

No problems with anything so far. I do have to archive people when we add new people just to stay within our licenses though.

Brook
Gesamtbewertung
  • Branche: Gastgewerbe
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

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  • Weiterempfehlungsquote 10.0 /10

A business necessity!

Bewertet am 25.3.2022

Customer service is first rate, everyone on the Timesheets.com team is helpful and easy to work with. We are very happy with the platform and the service it provides.

Vorteile

This software has helped us efficiently tie our time and energy to projects to tell the story of how our organization moves the needle in our destination. It's easy to see what we're expending by project and put that up against return to make better business decisions with the resources we have.

Nachteile

It's hard to get people adjusted to new software and we don't always use the system to it's full potential.

Marion
Gesamtbewertung
  • Branche: Versicherung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

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  • Weiterempfehlungsquote 10.0 /10

Thank you for your Great Service

Bewertet am 22.7.2019

Excellent customer service.

Vorteile

Customer service is OUTSTANDING! As a business owner, I only need to use the system when my office administrator is off, which means rarely. So every time I use it I have questions and every time our reps sign in and walk me through the process. Customer service is outstanding, always available, kind, helpful, productive and quick to reply. Honestly, if I was a regular administrator I would find the system very easy to use.

Nachteile

The PTO and Vacation accrual does not calculate the same as our Handbook. However, the reps consulted with me so we could implement a workaround. It was a good solution.

Adam
Gesamtbewertung
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

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  • Weiterempfehlungsquote 8.0 /10

I needed an inexpensive solution and their customer service won me over.

Bewertet am 22.2.2018

Vorteile

I like that my employees are able to submit time off requests and I am notified quickly. It is overall easy to set-up more employees on the account, it does not take a large amount of steps or walk through. Timesheets has been a time friendly way for a small business operator as myself to create a solution.

Nachteile

I would like for Timesheets to integrate a standalone time-clock system to work with their software. I do not like the fact that my employees have to log into a computer to clock in. I would also like for the employees vacation/PTO time to have two separate columns, one that states what they currently have in the bank and one that shows what they have in the bank minus any approved time off requests. It is currently hard to track if the employee is accruing time off correctly compared to their pay-check stub.

Jay
Gesamtbewertung
  • Branche: Architektur & Planung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

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  • Bedienkomfort
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  • Weiterempfehlungsquote 10.0 /10

As a small business owner, to find a software source with fantastic support at a low cost is...

Bewertet am 27.1.2018

A system that works !

Vorteile

The flexibility of its Report capabilities is outstanding. I can generate reports quickly and in multiple different ways to suit different projects & my own personal queries.
Its easy for my staff to enter their Timesheets as they finish each project or at the end of each day.
Being Cloud based it doesn't matter where I am, on what PC or Tablet I'm working from - it just simply all works & its all there !
What more needs to be said !
We love it.

Nachteile

Probably due to my own lack of understanding, but in when a Staff member leave & I archieve their data, some of those projects continue to be worked on, but the departed staffer's times aren't included unless you delve deeper to activate their times (which depends on you remembering the time period they worked to & from).

Sandi
Gesamtbewertung
  • Branche: Einzelhandel
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Customer Chat & Support is the best!

Bewertet am 29.3.2022

Today, one of our employees had an issue logging in to her account and as a result got locked out. The administrator could not resolve the issue by resetting the password, either. I stared a Chat thru the Timesheets.com portal and spoke with Customer Service Agent, [SENSITIVE CONTENT] and he stayed on the Chat and also called me to get this issue resolved today. He would not let me end the chat until I was squared away. I appreciate his help tremendously and it was a pleasure speaking with [SENSITIVE CONTENT]Thank you so much!

Vorteile

The use and set-up of Timesheets software is very easy for all

Nachteile

At this time, there is nothing that I think can be improved. Everything so far is working

Ali
Gesamtbewertung
  • Branche: Halbleiter
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

LUMEOVA Feedback

Bewertet am 7.12.2016

Overall, we have had a positive experience with TimeSheets.com time tracking solution. There was a learning curve in setting up the different features of the on-line tool and learning how to use them properly. If you are looking for areas for improvement, you might want to consider an interactive (interview) process that enables the company designated administrator to set the various features optimally for the company. I assume for most companies such as ours, the administrator is not necessarily an expert in time tracking systems and could use the interactive tool. Thank you.

Vorteile

Ease of use
Mobile access
Audit-proof for companies working with government contracts
Cloud-based vs. local server based

Nachteile

Setting up the features for a novice administrator is not straight forward
It seems that there is no distinction between "Approving" a time sheet entry and "Allowing" the entry for edit by the employee.
If the employee makes an error entry, there should be a way for him to quickly correct it without requiring the supervisor to "allow" it.

Jessica
Gesamtbewertung
  • Branche: Versicherung
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Bedienkomfort
  • Weiterempfehlungsquote 8.0 /10

Simple and Easy

Bewertet am 6.12.2019

We had employees who were not reporting accurate time prior to using timesheets.com. Now that we have been using it for over a year we have had less and less time mismanagement.

Vorteile

Easy integration with our accounting software. Employees have found the site easy to navigate and use. We now have accurate clock times for employees whereas before employees were using paper tracking with no actual time clock.

Nachteile

Well thought out site and easy to use, haven't found any major issues with this program. My employees would like to see an app associated with the desktop version.

Verifizierter Rezensent
Gesamtbewertung
  • Unternehmensgröße: 1 001–5 000 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung

We think it's flexible, extremely easy to use, and it was very easy to integrate.

Bewertet am 21.7.2018

Vorteile

This has been the most powerful tracking service we've incorporated since inception. We found the setup to be quick and easy, while being easy to navigate and providing powerful reporting tools. Payroll and billing has become easier than ever before, while scaling up to the size of our business successfully.

Nachteile

At first, there were concerns that Timesheets.com might not work well because of the size of our company. It would also be the first solution outside of our local network. We're extremely glad we decided to give it a try because it's been better than we could have ever expected. Sometimes we do experience slowdowns, but that's because of connectivity to the service, not the service itself.

Ashlee
Gesamtbewertung
  • Branche: Krankenhausversorgung & Gesundheitswesen
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

Timesheets For Staff- good or bad?

Bewertet am 3.1.2020

It's fast & simple. I can easily send in hours manually, send in what PTO I am using/used with absolute ease, & quickly access my hours/timesheet/details. Would definitely recommend.

Vorteile

The software itself is absolutely simple, which is definitely a must when needing to clock in for a shift.
My favorite feature (on my phone only for security) is that the login screen has the clock in & out option, so if you use your phone to clock in, you don't have to do the extra step of logging in & then clocking in or out.

Nachteile

Occasionally it will acknowledge that you clocked in/out, but doesn't register in the system. It is not an all the time issue, though!

Antwort von Timesheets.com Übersetzen auf: Deutsch

Hi Ashlee, I saw your review and wanted to thank you for the high marks! I also noticed you mentioned something about clock punches not being acknowledged. Please contact us if you think this has happened so we can inspect the audit trail with you together. Clock punches don't (and can't) disappear. It would cause an inconsistent state in our database and throw up a ton of red flags. I wouldn't want you to think that actually happens so if we look at the audit trail together we can make sure you see what actually occurred. In most cases, there's some element of human error involved, but please don't take my word for it. Definitely contact us if you can pinpoint a punch where you think this happened.