---
description: Ausführliche Erfahrungsberichte zu Brightpearl mit detaillierten Infos zu Funktionen, Preisen und Bewertungen. Verschaff dir einen schnellen Überblick zu Benutzerfreundlichkeit, Vor- und Nachteilen & vergleiche Brightpearl dank GetApp Austria mit ähnlichen Produkten.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Brightpearl Erfahrungen, Kosten & Bewertungen | GetApp Österreich 2026
---

Breadcrumb: [Startseite](/) > [Warenkorb Software](/directory/97/shopping-cart/software) > [Brightpearl](/software/9926/brightpearl)

# Brightpearl

Canonical: https://www.getapp.at/software/9926/brightpearl

Seite: 1 / 9\
Zurück: [Nächste Seite](https://www.getapp.at/software/9926/brightpearl?page=2)

> Brightpearl ist eine Plattform für den Einzelhandel. Brightpearl ist eng in alle Vertriebskanäle integriert und verbindet deine Kundenaufträge, Fulfillment, Inventarmanagement, Rechnungswesen, Berichterstattung und Planung, Lagerverwaltung, Nachschub und vieles mehr.
> 
> Bewertung: **4.4/5** von 197 Nutzern. Top bewertet für **Weiterempfehlungsquote**.

-----

## Kurzstatistiken und Ratings

| Metrik | Bewertung | Detail |
| **Gesamt** | **4.4/5** | 197 Nutzerbewertungen |
| Bedienkomfort | 4.4/5 | Auf Basis der Gesamtbewertungen |
| Kundenbetreuung | 4.4/5 | Auf Basis der Gesamtbewertungen |
| Preis-Leistungs-Verhältnis | 4.2/5 | Auf Basis der Gesamtbewertungen |
| Funktionen | 4.3/5 | Auf Basis der Gesamtbewertungen |
| Empfehlungsprozentsatz | 80% | (8/10 Weiterempfehlungsquote) |

## Über den Anbieter

- **Unternehmen**: Sage
- **Gegründet**: 1981

## Gewerblicher Kontext

- **Zielgruppe**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Mac (Desktop), Windows (Desktop), iPad (mobil)
- **Unterstützte Sprachen**: Englisch
- **Verfügbare Länder**: Australien, Deutschland, Dänemark, Irland, Kanada, Neuseeland, Norwegen, Schweden, Vereinigte Staaten, Vereinigtes Königreich

## Funktionen

- 3PL-Management
- API
- Abrechnung & Rechnungsstellung
- Aktivitäts-Dashboard
- Alarmfunktion / Benachrichtigungen
- Angebote / Schätzungen
- Anpassbare Berichte
- Anpassbare Felder
- Anpassbare Vorlagen
- Artikelverwaltung
- Audit Trail
- Auftragsabwicklung
- Auftragsabwicklung
- Auftragserfassung
- Auftragsmanagement
- Auftragsverfolgung
- Barcode / RFID
- Barcode-Erkennung
- Barcode/Ticket Scanning
- Belegmanagement

## Integrationen (41 insgesamt)

- Adobe Commerce
- Authorize.Net Connector
- Avalara
- BILL Accounts Payable & Receivable
- Backbone
- BigCommerce
- Dotdigital
- EKM
- EasyPost
- FedEx Ship Manager
- FreightPOP
- Glew
- InfoPlus
- Klaviyo
- Lightspeed Retail

... und 26 weitere Integrationen

## Optionen für Kundensupport

- E-Mail/Helpdesk
- FAQ/Forum
- Wissensdatenbank
- Telefon-Support
- 24/7 Live-Support
- Chat

## Category

- [Warenkorb Software](https://www.getapp.at/directory/97/shopping-cart/software)

## Ähnliche Kategorien

- [Warenkorb Software](https://www.getapp.at/directory/97/shopping-cart/software)
- [Kassensysteme](https://www.getapp.at/directory/195/point-of-sale/software)
- [Software für Einzelhandel](https://www.getapp.at/directory/198/retail-management/software)
- [Buchführungsprogramme](https://www.getapp.at/directory/236/accounting/software)
- [BPM-Tools](https://www.getapp.at/directory/273/business-process-management-bpm/software)

## Alternativen

1. [Booqable](https://www.getapp.at/software/108821/booqable) — 4.8/5 (1172 reviews)
2. [Fishbowl](https://www.getapp.at/software/101989/fishbowl) — 4.2/5 (1123 reviews)
3. [NetSuite](https://www.getapp.at/software/9137/netsuite) — 4.2/5 (2046 reviews)
4. [Odoo](https://www.getapp.at/software/102445/odoo) — 4.2/5 (1312 reviews)
5. [QuickBooks Enterprise](https://www.getapp.at/software/115227/quickbooks-enterprise) — 4.5/5 (20655 reviews)

## Nutzerbewertungen

### "I cannot recommend Brightpearl enough\!" — 5.0/5

> **James** | *30. Oktober 2020* | Einzelhandel | Empfehlungsbewertung: 10.0/10
> 
> **Vorteile**: I cannot recommend Brightpearl enough\! The software has transformed the way we run our organisation. It provides everything we need to operate our eCommerce business effectively and efficiently. Their innovation/product roadmap caters, certainly in our case, to current trends and requirements. &#10;&#10;We currently use the system to manage our sales channels of 4 separate B2C Bigcommerce websites, 2 eBay stores, 10 Amazon stores  (2 subsidiary businesses with 5 EU Amazon stores each) and manual telephone sales. We have 4 channels brands, which is where Brightpearl brands paperwork and emails differently for each company. It all works as one would expect, orders download and are aggregated ready for picking and shipping, inventory is updated across all sales channels, as sales occur and purchase orders are received, and accounting is updated at each point providing a real-time picture in a myriad of dashboards and reports that can be as detailed as needed. &#10;&#10;Brightpearl support is also excellent with most cases being resolved in less than 4 hours.
> 
> **Nachteile**: I find very little to dislike about the software. It serves all the needs we currently have and know that there are elements such as automation that will prove to be useful at some point in the future.

-----

### "Happy user for 9 years" — 5.0/5

> **James** | *22. September 2025* | Sportartikel | Empfehlungsbewertung: 10.0/10
> 
> **Vorteile**: Simple system with good flexibility to setup to meet our needs and workflows. We've been able to move away from multiple systems to one, and streamline many processes saving huge amounts of time and reducing human input and errors. When needed, support is great, and the team at BrightPearl are always a pleasure to speak and deal with.
> 
> **Nachteile**: Top level reporting could be better. Ability to be able to filter reports more narrowly by custom fields and compare year by year. Reporting on margins would also be nice, again with period comparisons. This data is important to help analysis business performance and where focus may be required.
> 
> Been very happy with Brightpearl overall. Support is always great and most of the time are able to help us solve any issues we may have. Often recommend the product to theres where we can see they would benefit from this over their existing systems.

-----

### "Misleading Sales Promises and Poor Product Performance" — 1.0/5

> **Robert** | *8. Oktober 2025* | Verpackung und Container | Empfehlungsbewertung: 0.0/10
> 
> **Vorteile**: The concept of having one unified platform to manage inventory, orders, and sales across multiple channels sounded great in theory. The interface is fairly modern and intuitive, and the idea of connecting Brightpearl with BigCommerce initially seemed like a good fit for our business. Unfortunately, the actual functionality didn’t live up to what was promised.
> 
> **Nachteile**: Many of the core features we were sold on didn’t work as described. Bulk pricing updates to BigCommerce, Authorize.net integration, and several automation workflows were either non-functional or unreliable. We were also misled into thinking we needed to buy an additional product, Inventory Planner, for reporting that already exists in Brightpearl. Support responses were slow and repetitive, and after months of back-and-forth, we lost all trust in the platform and the company.
> 
> We were sold on Brightpearl’s promises of seamless integration with BigCommerce, automated pricing updates, and built-in reporting; none of which worked as described. We were never given a trial or hands-on demo before paying in full, so we relied entirely on sales presentations that turned out to be inaccurate.&#10;&#10;Critical features like bulk pricing syncs and Authorize.net integration failed to function, and we were misled into purchasing extra software for reporting that we later found was unnecessary. After months of back and forth, Brightpearl refused to refund the unused portion of our subscription. The product simply didn’t deliver on what was promised, and we’ve lost all trust in the company.

-----

### "Inventory Planner Transformed Our Forecasting and Purchasing Efficiency" — 5.0/5

> **Jolita** | *4. März 2026* | Einzelhandel | Empfehlungsbewertung: 10.0/10
> 
> **Vorteile**: The forecasting is clear, reliable, and simple to update when needed. Stock-outs are minimal, stock holding is at a healthy level, and we no longer experience the overstocks we had in previous years before using the platform.&#10;&#10;The reports are easy to understand and give us confidence to make better buying decisions. Overall, it has saved us time, improved stock control, and made our purchasing process much more efficient.
> 
> **Nachteile**: So far, it has met my expectations in terms of functionality, performance, and usability. I’ve found it to be a valuable tool for keeping inventory levels optimized, and I haven’t encountered any issues or limitations that have negatively impacted my workflow.
> 
> Inventory Planner, synced with Linnworks, has made a big difference to how we manage purchasing and stock. Planning and creating purchase orders is now much easier and far more organised.

-----

### "Reliable system with strong process automation" — 5.0/5

> **Erlend** | *25. August 2025* | Einzelhandel | Empfehlungsbewertung: 10.0/10
> 
> **Vorteile**: Brightpearl is reliable and stable in day-to-day operations, especially for handling orders, inventory, and multichannel sales. The system is easy for staff to learn, and the core workflows (sales orders, purchasing, stock control) run smoothly without much downtime. Reporting is straightforward, and the integrations with e-commerce platforms have been solid.
> 
> **Nachteile**: While Brightpearl is stable overall, there are a few areas with room for improvement. The search function can be a bit slow when working with large databases, and API limitations sometimes make deeper integrations harder than they need to be.
> 
> Brightpearl has been a solid system for us, delivering good value for money over many years. The biggest strength has been process automation — it handles orders, stock, and purchasing with little manual effort, which saves time across the business. While there are some limitations with API, overall it has provided a reliable backbone for daily operations.

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Zurück: [Nächste Seite](https://www.getapp.at/software/9926/brightpearl?page=2)

## Links

- [Auf GetApp anzeigen](https://www.getapp.at/software/9926/brightpearl)

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