
Jira
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11810 Bewertungen
- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 11-50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 7.0 /10
Gute Sofware fürs Projektmanagement bei Software-Projekten
Bewertet am 16.2.2021
Vorteile
Implementiert Standard-Vorgehensweisen in der Softwareentwicklung und bietet einfache, leicht verständliche, grafische Oberflächen für den Benutzer.
Nachteile
Die Administration von Projekten ist oft etwas unübersichtlich bzw. lassen sich Einstellungen oft schwer finden.
- Branche: Computer-Vernetzung
- Unternehmensgröße: 11-50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Super und Top
Bewertet am 19.4.2022
Einer der besten Ticketsysteme die ich kenne.
Vorteile
Der Weite und der Unfang der Applikation. Ist einfach echt Top und Sehr durchdacht.
Nachteile
Nein, es gibt für mich keine negativen Punkte. Nag sein das es welche gibt, bis jetzt aber nicht die Erfahrung damit gemacht.
- Branche: Elektrische/elektronische Fertigung
- Unternehmensgröße: 201-500 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Gesamtbewertung
- Bedienkomfort
- Weiterempfehlungsquote 8.0 /10
Gute Software für Fehlerverwaltung und Projektmanagement
Bewertet am 18.1.2022
Vorteile
Übersichtlichkeit, leicht verständlich, einfach zu bedienen.
Nachteile
Front-End ist etwas langweilig gestaltet
- Branche: Unternehmensberatung
- Unternehmensgröße: Selbstständig
- Monatlich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Bestes Tool für IT Prozesse
Bewertet am 23.3.2022
Vorteile
Unerlässlich für einen sauberen Sprint Plan, die Abbildung von Workflows und Prozessen ist sehr gut
Nachteile
Silo zwischen Jira (IT) und anderen Tools (zb Asana), hier wäre eine API wünschenswert

- Branche: Computer-Software
- Unternehmensgröße: 11-50 Mitarbeiter
- Wöchentlich für 6-12 Monate genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 9.0 /10
Excellent, perfect and intuitive
Bewertet am 10.5.2022
Vorteile
Before using Jira, I found it difficult to keep my team's tasks organized in a neat and visually friendly way. In addition, it provides me with many tools that help create a more productive and efficient team, and generates reports that show if the team is making real progress.
Nachteile
I consider that the price can be a barrier to entry when planning whether to decide to purchase the software or not, which can deprive many users of trying this wonderful tool. Also, the support one receives for the product sometimes does not solve the problems one may have while using the software.

- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 10 000+ Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 9.0 /10
Best-in-class and Reliable Project Management Companion
Bewertet am 22.4.2022
Jira is presently utilized to manage our projects and workflows. We utilize it to manage team members' progress on projects, track outstanding work, and offer context for objectives and procedures. This is utilized across the organization and provides visibility for a large portion of the development effort on a range of projects.
Vorteile
1) Integrate seamlessly with development tools like Slack, Github, or Bitbucket.
2) Workspace is very configurable; you may customize the components of each task on your board, as well
as create your own icons, labels, and automated processes.
3) Connect all issues/tasks to Epics and view the anticipated outcomes in the Product Roadmap.
4) It offers the flexibility of a kanban board, which provides the user with a clearer view of what has been accomplished, what is in process, and what remains.
5) User story statuses may be used to monitor progress and control workflows.
6) Allows for bulk import of epics and user stories, which speeds up administrative duties if this information was previously recorded in another format, such as CSV.
Nachteile
1) Only internal users may be allocated to tasks and user stories. This might result in unnecessarily long delays when external users want immediate input or participation.
2) When many boards exist within a project, statuses (user stories) cannot be established explicitly for each board.
3) User stories may be assigned to just two categories of users: assignees and reporters. JIRA does not permit the assignment of numerous assignees to a single user story.
Warum Jira gewählt wurde
Jira was more cost-effective and better for us because it met our needs more. It worked better with other Atlassian products that we were going to buy. So, it's clear that Jira is the best modern Project Tracking tool on the market right now.Zuvor genutzte Software
TrelloGründe für den Wechsel zu Jira
Because Atlassian has a lot more products, they were able to keep everything under the same roof. When we used JIRA integrations with other tools, they worked really well at the time and were very useful.
- Branche: Design
- Unternehmensgröße: 11-50 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 5.0 /10
Jira is good enough, but definitely needs more improvements
Bewertet am 27.3.2022
2 out of 5 stars. In fact, we're (my company) is moving from Jira to Monday.com. It might be a little more, but the trade-off is definitely worth it.
Vorteile
Well, the basics. Assignments, delegations and being able to reply to the assigner and to the client him/herself.
Nachteile
I'm a UX/UI Designer. So, the workflow is convoluted. The interface needs proper blockings because there are so much thing happening on the main page. Take a look at Monday.com for comparison.
Warum Jira gewählt wurde
Monday.com is pretty much more comely to the users both seasoned and new. Their is more to Monday.com besides having a nice, neat and clean navigation and fucntionality.Zuvor genutzte Software
monday.comGründe für den Wechsel zu Jira
We're note really convinced, but we just tried it.- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 10 000+ Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Excellent solution as “One stop shop” in IT industry
Bewertet am 7.4.2022
Jira is life savior for many new scrum masters and managers for cost effective project management
Vorteile
This software is very easy to manage day to day work,progress,assignments and forcast for different phases of projects..It turned out to be very effective tool in order to achieve efficient and cost efffective operational model in enterprise organizations
Nachteile
This software should have most reporting widgets and open integration ports so that various data connectors can be integrated for limitless reporting
In Betracht gezogene Alternativen
Power BI Connector for JiraWarum Jira gewählt wurde
Jira is more user friendlyZuvor genutzte Software
ConfluenceGründe für den Wechsel zu Jira
Jira is easy to handle and support from maintenance perspective- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 11-50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Jira can help you tremendously if user the "right" way, or you can shoot yourself in the foot
Bewertet am 25.3.2022
I really like it, as I can configure it to suit my needs, I'm constantly reviewing the testing process in our company, making changes to the workflow, adding custom fields, etc.
Vorteile
It's rich in features it offers and it's amazingly configurable, two organizations can have Jira installations that are nothing alike!
Nachteile
It's not a big issue for me, but I think they should offer more best practices in terms of templates for less experienced users to save them from headaches - they are already taking steps in this direction.
Since it's a very large product there are some inconsistencies, doing the same thing in two different parts of Jira can feel like a very different experience.
Warum Jira gewählt wurde
Jira is the industry standard and it was more affordable at the time as well.Zuvor genutzte Software
WrikeGründe für den Wechsel zu Jira
There are a lot of people who know how to use it, both regular and advanced users.- Branche: Finanzdienstleistungen
- Unternehmensgröße: 5 001-10 000 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 8.0 /10
Great in project management and API integration but UI/UX is a little obsolete.
Bewertet am 15.3.2022
JIRA has been a good choice for project management overall. Easy navigation, dashboards, access controls and setup, Scrum and Kanban boards, tagging and commenting are some of the most widely used features today on JIRA in our organization. Things like simplistic UI and improved UX, reporting and insights could be improved to make the product really holistic, supremely customizable and will bring it on a competitive edge in the market as well.
Vorteile
As we work in the RPA Team, API integration is the best part of JIRA offering, but also overall project management with Scrum and Kanban has proved to be really useful for us.
Nachteile
The UI could be made a little simpler and UX can be improved especially with access controls and resource access management. The charts of Scrum and Kanban board also tend to fly away making it hard to understand and sometimes adds in extra effort for the managers or scrum masters.
In Betracht gezogene Alternativen
monday.comGründe für den Wechsel zu Jira
We are an old organization and tend to trust old companies and partners. Also, Atlassian is one of the leading project management suite provider and we use not just JIRA but many other product offerings from Atlassian like Confluence which is where store all our Documents and Artefacts. This is why we preferred having all things related to project management to buy from one vendor rather than many.- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: Selbstständig
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 9.0 /10
Jira for Professionals
Bewertet am 12.4.2022
I ran many small-medium-large software projects with Jira. Thanks to Jira, I used the Agile software development method in the best way with technological possibilities. I think that it will greatly reduce the burden of teams working on large-scale projects in terms of project management and project follow-up, and it will make work follow-up easier for managers. Even if Jira is not your Agile methodology for individual use, it will save you a lot of time and effort in planning, managing and documenting your projects compared to its counterparts in the market.
Vorteile
Jira is the most complete, stabilized and user-friendly software among many similar software on the market. Thanks to the support of the mobile application, you can follow your teamwork or individual progress wherever you are. Jira is a unique product for professionals.
Nachteile
Unfortunately, we do not have the opportunity to add features for each newly added 'issue' in the 'Board' section. It would be a great opportunity to have this feature, even if it didn't cost Jira much. After adding the 'Issue', of course, an 'issue' related to a great user interface can be edited, but there is no such interface at the time of adding.
- Branche: Computer-Software
- Unternehmensgröße: 51-200 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Jira, the best technical task management tool!
Bewertet am 28.4.2022
Overall, it was a great experience using Jira. We're still using it, exploring it and learning that how to improve our development processes and make ease for both management and the developers.
Vorteile
- Easy for devs to understand
- Easy to integrate with bitbucket
- Easy to integrate third party apps like slack, zephyr and many more
- Help employees to manage their tasks and track their production time
- Help management to keep track of progress of the project and also to get an idea of employee's performance.
Nachteile
A bit lengthy tool, for new users, one should be able to use it once s/he will spend 1 month on it.
In Betracht gezogene Alternativen
AsanaWarum Jira gewählt wurde
Because of features and ease.Zuvor genutzte Software
SmartsheetGründe für den Wechsel zu Jira
Because of having more functionalities, and flexibility.- Branche: Chemikalien
- Unternehmensgröße: 1 001-5 000 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Weiterempfehlungsquote 9.0 /10
Top-notch issues tracker right out of the box
Bewertet am 1.4.2022
We migrated our projects to Jira and are very pleased with this decision. Migration went pretty quickly, onboarding of all our key employees took about 2 weeks. And now Jira is our central tool for monitoring all projects in the company.
Vorteile
Jira is constantly being improved for the better and Jira 2 years ago this is a completely different product than now. I like the ease of task management and as the other Atlassian products here are closely integrated.
Nachteile
1) Settings are not always obvious.
2) With a large number of automation and integrations, the system has been slowed down.
In Betracht gezogene Alternativen
VersionOne, Targetprocess, Zoho Projects, ProductPlan, Microsoft Project und BasecampWarum Jira gewählt wurde
Jira, of course, is a more powerful software for the same price.Zuvor genutzte Software
Asana- Branche: Computer-Software
- Unternehmensgröße: 10 000+ Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Best tool for Project & Product management
Bewertet am 22.3.2022
Very useful , easy to use and track and monitor project management activities
Vorteile
We used Jira every day for development and Product management for creating, assigning and updating tickets ,user stories and tasks.
Nachteile
Though it's A very useful and easy to use and riched with features but scrum methodology I think Azure devops board is far better in sprint management
- Branche: Computer-Software
- Unternehmensgröße: 2-10 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Personal review for Jira Software
Bewertet am 3.4.2022
I would prompt program item proprietors ought to utilize this extraordinary item for overseeing their ventures which can allow you more understanding into the advance of your venture. No question this stage is secure as well which bolsters different security offices - getting to git information with private get to keys, SSH certificates and username/password. You ought to too see to induce a trial or free account to play around with the apparatus and at that point on full fulfillment as it were it would be ideal if you go for a permit. I wagered once anybody employments this stage venture administration continuously choice will be Jira.
Vorteile
I adore the format, checking history. Being able to channel the assignments. And we are ready to see each comment's points of interest just like the correct date. Moreover it is truly simple drag a report Being able to open the task in a modern tab is additionally so precious. Attaching cards to each other moreover makes things simpler.
Nachteile
Some of the time due to the stack of errands we are taking care of it may allow us difficult time stacking a entirety page. When you attempt to look something within the look bar, it may evacuate some of the letters you're writing down may cause typo otherwise you have to be compose down the precise thing to find the right issue.
In Betracht gezogene Alternativen
AsanaGründe für den Wechsel zu Jira
Jira Software meets the high-end needs of software teams with the power and flexibility an agile team needs to deliver value to customers faster.- Branche: Computer-Software
- Unternehmensgröße: 11-50 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 9.0 /10
My Review of JIRA
Bewertet am 3.2.2022
As a software developer, I have used life cycle software for many software developments. For more than two years I have been using JIRA in software development. I found it really helpful to address daily developments using this Agile software development model. I have used JIRA software to develop multiple software while using the Agile approach to work for faster software development with continuous development and bug fixes. I found it really helpful to work with JIRA.
Vorteile
JIRA is one of the best known software used to develop and track software using the Agile method. Using JIRA is easy to track application usage and easy to assign to developers tasks. I have been working with JIRA in software development for over 2 years. At JIRA we used to develop software on the basis of continuous integration and continuous development.
Nachteile
Honestly, I haven't found a feature or functionality of JIRA that I dislike because it comes with multiple features that are really useful when communicating on a project with team members on the stories.
Gründe für den Wechsel zu Jira
I choose JIRA because it's the overall package that is provided by Atlassian. In JIRA it is easy to maintain multiple projects, assigning stories, tracking issues, and moreover the user experience. It's easy to use and interact with the JIRA.- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 1 001-5 000 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Best Agile development software in my eyes
Bewertet am 11.2.2022
Basically using Jira as my go-to software for tracking and managing any project be it business enterprise level or personal level. I would recommend anyone reading to this review to go try it and without a doubt, certainly you wouldn't regret ur decision!
Vorteile
Quick and easy management and organization of my backlog tasks, the flexibility of setting up almost any integrations for bug tracking with ease, works flawlessly when used alongside other Atlassian products like Confluence. Best pricing options seen till date. Overall takes my agile workflow to the ultimate level with the amount of extensiblity that is second to none in my opinion!
Nachteile
At times there is some flakiness in the outcomes of the actions but generally not a lot worrisome. Also the availability, although can be improved using a private cloud probably, does suffer some occasional hiccups here and there. The bug tracking is comparatively the most improvable area i suppose. It is good don't get me wrong, but can be so much more better with just a few tweaks here and there that's all.
Gründe für den Wechsel zu Jira
None of them stand a chance to match to this all-in-all amazing product!- Branche: Computerspiele
- Unternehmensgröße: 51-200 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Weiterempfehlungsquote 10.0 /10
Jira is great PM tool for medium to large game development projects
Bewertet am 8.2.2022
Vorteile
Overall, I really like the flexibility that Jira provides. The one feature that I most appreciate when I use another PM tool is built-in support for Fix Versions. Being able to assign a fix version for a sprint and for each build, makes it easy to see all the tasks and bugs that are in a given full release or an individual build.
Nachteile
A lot of folks, especially artists, have a general disdain for the Jira UX. It is not as ergonomic, clean, and tactile as Trello or Basecamp. I would love it if there were a way for Boards in Jira to be as simple and powerful as boards in Trello.
Warum Jira gewählt wurde
Trello did not have the reporting and searching capabilities that we needed for bug workflows.Zuvor genutzte Software
TrelloGründe für den Wechsel zu Jira
Jira was simply more powerful when it came to critical QA search and reporting needs. We still use both Trello and Asana for other sub-teams but I would like to standardize on Jira over time.- Branche: Gastgewerbe
- Unternehmensgröße: 1 001-5 000 Mitarbeiter
- Täglich für 6-12 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 7.0 /10
Top Tier Organizer
Bewertet am 4.2.2022
I was looking for something that can give me ticket management, reports, workflow, collaboration.
It is top tier product for executing coordination and arranging innovation.
Vorteile
JIRA permits groups to envision and comprehend assumptions for when to convey an undertaking, have knowledge into project/group/individual limit, and track stay at work past 40 hours.
In a remote-first world, JIRA permits you to keep up with tight correspondence and adjusted degrees even as groups work across time regions.
JIRA is extraordinary for having the option to sort out the extent of significant elements or item dispatches in a manner that can be imagined across groups.
Nachteile
There is an expectation to absorb information to working in JIRA, it isn't quickly instinctive to another client. It normally requires a great deal of learning to most actually and ideally use JIRA. A great deal of it accompanies time and experience.
There are a ton of extravagant accessories in JIRA. It's truly incredible that you can mark or coordinate tickets in a wide range of ways. It is truly dependent upon the association to make a technique for getting sorted out inside those extravagant accessories. This implies each time you go to another association, there is a great deal of cross-over, however, you are gaining some significant knowledge of new techniques and best practices too.
Gründe für den Wechsel zu Jira
Ease of use, and overall better product- Branche: Konsumgüter
- Unternehmensgröße: 11-50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Weiterempfehlungsquote 9.0 /10
Jira is Great for Development, but only Good for Creative
Bewertet am 14.1.2022
A great way to track deadlines between silos and especially developers.
Vorteile
Jira is out of the box free, and it's amazing because it works with everything by the same company. It also allows for easy organization of projects and silos, which intersect with each other. You can easily hand off tasks and allow people to collaborate.
Nachteile
Jira has a very development based angle, so if you're trying to manage a hybrid team, it works well. But if your team is marketing heavy, it's very anti-user friendly unless a person has familiarity with code or databases. It's just sparse and less user friendly.
In Betracht gezogene Alternativen
RedmineWarum Jira gewählt wurde
Wanted more customizationZuvor genutzte Software
monday.comGründe für den Wechsel zu Jira
It had nice integrations like Trello and was easy to share between developers AND marketers.- Branche: Computer-Software
- Unternehmensgröße: 51-200 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 8.0 /10
One of the greatest defect tracking and project management tools in the industry
Bewertet am 29.11.2021
Project and Time management in many cutomer projects
Vorteile
I find this software to be very versatile and useful.
It has functions that make work easier when it comes to organization, planning, and meeting goals.
It facilitates effective teamwork; it is simple to keep track of the activities that must be completed and the notifications of changes to any action work well.
It has multiple views and is used to manage projects, so people who want to see an overview of the work can use the To-do List or simply the Roadmap, and team members who are trying to balance their daily activities can use the Dashboard to plan their workload.
I like it because it easily adapts to what you want to do.
Nachteile
In some circumstances, receiving notifications has become difficult, preventing real-time monitoring. Although simple and adaptable, defining and organizing the sorts of work items might be difficult at first.

- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 51-200 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
The only project management tool you need
Bewertet am 25.10.2021
JIRA has been an integral part of our software development and project management journey and has just about all the tools you need to successfully manage your project or product offerings.
Vorteile
JIRA has just about every project management aspect covered in their offering and it's easy to set up and configure to suit your needs.
Reporting, ticket tracking, requirement and comment tracking, workflow customization, task assignment and follow-up + more make the life of a project manager a breeze which would otherwise have to be done using a multitude of tools.
Nachteile
The permissions structure/permission matrix at the administrative level could be a bit more user-friendly as troubleshooting an incorrectly configured (permission) JIRA instance can be a hassle.
Sometimes when new versions are introduced, some of the older features are dumbed down to make it easier for the user but for power users, this could cause confusion if they were wired to do some tasks using the old methods.
Warum Jira gewählt wurde
JIRA was more feature-rich, had all the project management tools needed under one offering and had integrations with a wide set of 3rd party platforms and programsZuvor genutzte Software
MantisBTGründe für den Wechsel zu Jira
More customizable while being user-friendly at the same time.
- Branche: Verbraucherdienste
- Unternehmensgröße: 2-10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Weiterempfehlungsquote 8.0 /10
A robust application that can be used for everything from task management to software...
Bewertet am 2.11.2021
We started using Jira for simple issue tracking for all issue types, from bugs and ideas to backlogged and in progress tickets. We have since expanded this to track our full development roadmap and to produce documentation within Confluence. We have also taken advantage of the integration with Gitlab and Sentry to help give us a more clear picture of what's going on, even when it isn't happening directly in Jira.
Vorteile
Jira has a weekly release schedule which means the product is always being improved or changed. This is usually a good thing, although I will admit that sometimes it isn't. Jira is also incredibly functional for a broad range of use cases, from managing a simple to-do list, team task tracking, process automation, to software development. They do a good job of making it user friendly and easy to onboard, especially since they started making drastic UI improvements a little over a year ago.
Nachteile
A consequence of being capable of so much is that it can be hard to configure initially. More specifically, which features you need and which can be disabled. There are a lot of great features but some just complicate the workflow, and it usually takes time to figure this out.
Gründe für den Wechsel zu Jira
Jira was either more user-friendly or offered a solution that was geared more towards software development than the other applications. I also like the direct integration with Confluence, even though Confluence itself can be annoying at times.
- Branche: Computer-Software
- Unternehmensgröße: 10 000+ Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 9.0 /10
JIRA enables business to add velocity to their service management tasks and workflows
Bewertet am 7.9.2021
JIRA is a modern take on a ITSM solution. It is feature loaded yet has a very intuitive User Experience. It has good User Interface as well. JIRA acts as the common interface between Developers, IT ops and business teams and helps different parts of the business colloborate better. It acts as the source of truth for all involves parties and does its basic tasks quite well. It adds velocity to the overall process of task management irrespective of the industry it is used in.
Vorteile
1. Great User Interface and User Experience.
2. The ability to create custom queues and automatically re-direct issues to these queues saves a lot of time. 3. The inbuilt SLA management and the option of integrating it to third party alert and notification software is impressive.
4. Adding attachment, links and other resources to JIRA ticket is easy and straightforward.
5. It has great audit trail tracking and can act as a source of truth for all parties involved.
Nachteile
1. The issue search feature could have been a little more customizable and faster.
2. The options available to format the comments on an issue are limited and not very intuitive.
In Betracht gezogene Alternativen
ZepelWarum Jira gewählt wurde
We moved to the Atlassian Ecosystem.Gründe für den Wechsel zu Jira
Jira was more cost effective and fitted our needs better. It better integrated with other Atlassian products that we planned to buy. Jira certainly is the most proven modern Project Tracking software out there.- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 11-50 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Weiterempfehlungsquote 8.0 /10
Very Powerful but only if your team is techy enough to use it
Bewertet am 17.9.2021
Vorteile
So far, the gold standard in project and process management, especially in the number of options, features, automations, integrations and workflows that the software is capable of handling. We shifted to this software when the pandemic hit and were forced to stay at home since we needed a more powerful software to handle our workflow. If you have a techy team, nothing else compares.
Nachteile
Biggest con really is that it is not the most user friendly software. Unlike Trello or Asana where you can just go fire it up and it's good to go. This one takes a lot of set-up to do and a deep familiarity with how it works under the hood. Given that the software is one of the older ones, you can sort of see it's age in both the older workflows (issues, screens, etc) vs the newer templates. The newer project templates sort of partially solved this problem but if you need to tweak the settings, it still has a steeper learning curve.
The con really here is that i tried Jira with my other less techy company (a school) and adoption was really low as users just weren't able to keep up with it.