JobNimbus

Vorteile

My firm have being got a job to manage residential facilities and building services maintenance for clients and developers, we had a lot of job and calls from clients for over a year, with out a software, finally when we got a recommendation, we started with a trial version, the application was easy to learn through the help of videos, and the customer care response,tracking our jobs, technicians and client information and emergency needs on a mobile application software was a break through for my firm.

Nachteile

Learning how to use the software with just videos was difficult, it would have being easier, if the customers care line can be available to respond at every instant,training the technicians and advising our client to subscribe to this application was not easy, but they now enjoyed its, they get their problems solve on just with the application on their mobile devices.

Vorteile

We did not come from another CRM to this platform. This was our first experience and the choice to team up with JobNimbus has been exactly what we were hoping and looking for to help manage and grow our business. The automation features are, by far, what we have enjoyed the most. Adding automation has helped us seal up the cracks that occur when taking a customer thru the construction process. Nimbosa, as we affectionately call it for no apparent reason, has been a major factor in leveling up our company with regards to communication and customer management.

Nachteile

This requires thought, which, I think, means that we would have to search to find a problem. We are anxiously anticipating the roll out of the tracking and measurement graphs that were dropped at the Orlando convention. So I guess, the fact that those are not fully rolled out yet would be one of the things that could be a negative.

Vorteile

Pricing/proposal templates were easy to use and easy to customize. Loved the mobile app, especially a big fan of the called ID feature. Robust, useful sales tracking report system.

Nachteile

At the end of the day, JobNimbus just didn’t have enough features to justify the continued expense. The other nail in the coffin for us was the lack of useful in a Gratian with our accounting software.

Vorteile

- Designed specifically for Construction and Roofing companies
- End-to-end solution, from Lead Acquisition to Invoicing (not advanced financials though, it won't replace your accounting software)
- Highly customizable (although not as much as we'd like or need)
- reasonably priced when compared to alternatives, no setup fees
- Great customer support

Nachteile

- Confusing workflows (more on that below)
- Not the easiest program for people who are not tech-savvy, steep learning curve
- TERRIBLE mobile apps (IOS & Android). It's so bad our field guys have resorted to opening the desktop version on their browsers
- Custom template building somehow limited: no math formulas allowed, inserting tables and making them fit the page is a pain
- The main dashboard and the constant notifications and task reminders are overwhelming instead of being useful

Vorteile

Really enjoyed using this program. It was extremely simple and easy to use. They are constantly adding new integrations and that is awesome. It was also extremely customizable so you could make it fit your needs.

Nachteile

There weren't really any cons while we were using it. We stopped using it due to finding something that was made specifically for our industry. The only con was that this is made for a broad category of businesses so if you are looking for something industry-specific, check to see if you can find a program designed for your industry. The mobile application was constantly crashing and basically unusable.