Zoho Analytics

The endless reports that are possible. I can connect different data sources and then get beautiful, real time reports on all devices that capture our business at a glance.

The tool can need coding ability or a developer to get some reports you need. A more intuitive way of doing this would be appreciated for the non-coder.

Zoho Analytics was easy to set up and easy to implement. Even writing queries - albeit through a bit of a clunky interface - was pretty easy. I enjoyed being able to set this up and get the users running quickly.

Zoho decided to forge my e-mail address for all notifications from our analytics account. Their e-mails used to come from a Zoho notifications address. Now, they are sending e-mails - from their own servers - that purport to be from me. Naturally, my company's spam blocker bounces these.

Since new users must respond to one of these spoofed e-mails, I can no longer set up new users, at all. They're not caught in a spam trap. They are actually being returned by our server.

Zoho's one and only solution has been to demand that my company make a change to our DNS servers. Then, Zoho can send what appear to be legitimate e-mails on behalf of anyone at my company, at will. That's not acceptable and should not be required. If you want that as a convenience for your users, it works - with appropriate legal agreements in place. Plenty of companies do this with SPF and DKIM records for internally controlled servers.

For an external company to provide no other option (and not mention it until it was too late), this is a huge red flag. Zoho even provides instructions for how to make this change on GoDaddy. Be warned. You know nothing about their internal controls and yet you're giving them license to send e-mail on your behalf. AVOID!

Gosto mais da flexibilidade em adaptar as caraterísticas para as diversas realizadas de serviços.

a não possibilidade de se utilizar identificadores como imagens nos graficos, como icones para masculino e feminino, etc.

I recommend the ZOHO Analytics system because of its ease of use and versatility, data is easily uploaded and controlled, the ZOHO servers are always up and responsive, the user interfaces I am able to present to my clients has created a real wow factor. The dashboards, KPI widgets, graphs and themes leave you with endless opportunity to design multifaceted dashboards. The support team is also always more than willing to assist - I honestly can not fault ZOHO on their Analytical system at all.

There have not been many shortfalls that I have encountered with the system, in areas where there are concerns I know that the ZOHO development Team is working to make the platform better and add to it's capabilities.