Time Doctor

Having to email their support to cancel my account...I'm joking that was just the last annoying thing I was forced to do with this company. Nothing...I like absolutely nothing about it.

Absolutely terrible piece of software. I cannot for the life of me understand why this software has such high ratings. We used it for about six months and had nothing but problems with it. Some of the issues were:

1. Time not syncing between mobile, desktop, and web clients.

2. Time not accurately being tracked.

3. Unable to archive old project-tasks or projects.

4. Tasks and projects not syncing between mobile, desktop, and web clients.

5. Time is missing. In other words, time would be tracked and then disappear.

6. Employees who worked on sensitive areas like finance had their accounts set to blur screenshots. This never worked. They were completely in the clear which could have been a huge problem.

This has been a disaster from start to finish. We've had to manually fix tracked-time, re-bill customers, refund customers, and start all over again with an much better alternative called HubStaff--whom I highly recommend.

The biggest problem with Time Doctor is that we were working with their "support team" for over a month and supposedly they were working on fixing our problems...This turned out to be a lie. Nothing ever got fixed. The support team would never proactively give us any information regarding what they were working on and we always had to reach out to them for an update; the updates contained no actual progress information of any kind...So in other words: we were being blown off.

Time Doctor is fantastic for keeping track of time. It's easy to use, helping individuals and teams monitor tasks accurately. The app goes beyond basic tracking, showing what apps and tools are used. This helps understand how time is spent, making it easy to spot areas for improvement. With a clear focus on precise time monitoring, Time Doctor is perfect for anyone aiming to boost productivity through better time management.

I would like to get a cheaper version for what I need from the tool, I don't need most of the products they offer which makes the price too much for the use I give the app, if they would offer a cheaper version with individual capabilities it would be perfect.

The software is exceptionally intuitive and user-friendly. I appreciate its ability to capture screenshots, providing detailed insights into the time I've spent working. It's particularly helpful in tracking edited time and monitoring the duration spent on mobile devices.

Sometimes, I encounter minor glitches where the recorded clock-in time is slightly inaccurate, which can be a bit frustrating. Additionally, there are instances when the system automatically clocks me out if I haven't interacted with it for a duration of 2 or 3 minutes.