Housecall Pro

Housecall Pro

Anwendung für das Außendienstmanagement.

4.7/5 (2181 Bewertungen)

Housecall Pro Übersicht

Was ist Housecall Pro?

Housecall Pro unterstützt Experten bei allen Aspekten des täglichen Arbeitsablaufs, darunter Jobplanung, Kundendatenbank, Rechnungsstellung und Zahlungsabwicklung, Versand von Technikern usw. Sie ist auch vollständig in den Zugriff auf die Housecall-Anwendung für Verbraucherbuchungen integriert.

Housecall Pro ist ein Full-Service-Tool, mit dem Serviceexperten ihr gesamtes Geschäft auf ihrem Smartphone und dem kostenlosen Webportal ausführen können. Die Anwendung wird zu einem günstigen Preis angeboten und unterstützt Serviceexperten bei allen Aspekten ihres Arbeitsablaufs, einschließlich Auftragsplanung, Kundendatenbank, Rechnungsstellung und Zahlungsabwicklung, Versand von Technikern und vieles mehr. Sie ist auch vollständig in den Zugriff auf die Housecall-Anwendung für Verbraucherbuchungen integriert.

Housecall Pro bietet gleiche Wettbewerbsbedingungen, indem kleine Unternehmen mit High-Tech-Tools zu den wettbewerbsfähigsten Preisen ausgestattet werden, um sich auf dem Markt besser behaupten zu können. Ideal für Unternehmen mit 1 bis 30 Mitarbeitern. Die Anwendung spart Zeit und Geld und bietet ein Wiedervermarktungstool für Kunden, das ein hohes Potenzial hat, die Anzahl der Aufträge eines Serviceexperten im Durchschnitt zu verdoppeln. Mit über 30 vertikalen Angeboten für den Heimservice ist Housecall Pro der einfachste Weg, die Kontrolle zu übernehmen und ein Unternehmen zu organisieren.

Mit diesem All-in-One-Tool können Experten ihren Kunden etwas bieten, was ihre Konkurrenten nicht können. Mit Housecall Pro können Unternehmen Workflows digitalisieren und diese sowie den Betrieb rationalisieren. Das Beste ist, dass sie erschwinglich ist und sogar dazu beiträgt, dass kleine Unternehmen ihre bestehende Kundendatenbank problemlos übertragen und importieren können.

Housecall Pro Übersicht

Preis

Beginnt ab
39,00 $/Monat

Preisoptionen

Gratis Testen
Kostenlos
Abonnement
Preis-Leistungs-Verhältnis

Housecall Pro Funktionen

Geräte
Unternehmensgröße
K M G
Märkte
Kanada, Vereinigte Staaten von Amerika
Unterstützte Sprachen
Englisch

Screenshots

Housecall Pro Screenshot:
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Housecall Pro Bewertungen

Housecall Pro Bewertungen

Gesamtbewertung
4.7
/
5
Ausgezeichnet
1735

Sehr gut
363

Durchschnitt
48

Gering
21

Schlecht
14

Preis-Leistungs-Verhältnis
4.7
Funktionen
4.5
Bedienkomfort
4.7
Kundenbetreuung
4.8
96% haben diese Anwendung empfohlen
Paul M.

Great Product!

CRAZY! how I ever managed without it. My life as a business owner was forever simplified by this on decision.

Great Job Guys! Really, I mean it.


Mit Google übersetzen
Michelle M.

Amazing!

With HCP we are able to streamline invoicing & dispatching. We are also able to provide valuable information to our clients that we could not do before. We increased efficiency by 45% within the first 30 days of using HCP.


Mit Google übersetzen
Nathan C.

Very good quality software for extremely reasonable price.

A most pleasant surprise that I never planned on having. Now it's hard to imagine not having it for a tool. Progressive changes and additions evolve the software frequently. But user interaction is fairly simple to learn. The capabilities to help with a companies growth and customer experience are immense and always getting better.


Mit Google übersetzen
Chris M.

Missing Key Features. Look Elsewhere.

Don't pull the trigger yet. It doesn't do what you will need and want it to. Keep searching for better options.

This does the job that quickbooks doesn't... scheduling, but this software could be so much better if the software developers actually ran a service business and used this in front of customers. I'm sure that by the 5th time they had to type their contact info into the body of an email before they sent an invoice, they would add the functionality to be able to customize the default. If they had to go through every day and send out their payment reminders, they would add automatic functionality (like Quickbooks did).

My overall impression and experience is that they made their software, now they are going to sell it. Now that they've sold it, they are gonna raise the price (253% if I want to continue be able to send "on my way" messages). Sure, they have done some bug fixes, but they have pretty much stopped adding features and functionality to the software.


Mit Google übersetzen
Lisa B.

Invoicing Software Program

Housecall Pro has an excellant team of employees. They are always there for me when I have a quick second to check on an issue or problem I am encountering. They are great at walking you through or demonstrating to you right through the app, what you need to do to solve your issue you may be having.


Mit Google übersetzen
Paul M.
Branche: Elektrische/elektronische Fertigung
Untern. Größe: 2-10 Mitarbeiter
Übersetzen nach: Deutsch

Great Product!

Täglich für Mehr als 2 Jahre genutzt
Bewertet am 1.3.2020
Quelle der Bewertung: Capterra

CRAZY! how I ever managed without it. My life as a business owner was forever simplified by this on decision.

Great Job Guys! Really, I mean it.

Vorteile

I appreciate the customer support team, always ready to improve. The pro vote feature is ingenious, I have seen several of my personal pro-votes come to fruition.

Nachteile

The name. When interacting with clients the name "HouseCall pro" is limiting this amazing product to residential service calls, when in fact it is so much more. I had to modify a few internal processes, but I've managed 2 and 3 month projects from 1 invoice allowing Change Orders to bill out as segments. the name should be revised, considering something more wild. Service Titan had the right idea on the wrong product.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote: 10.0/10

Michelle M.
Branche: Hausmeisterservice
Untern. Größe: 2-10 Mitarbeiter
Übersetzen nach: Deutsch

Amazing!

Täglich für 6-12 Monate genutzt
Bewertet am 20.2.2020
Quelle der Bewertung: Capterra

With HCP we are able to streamline invoicing & dispatching. We are also able to provide valuable information to our clients that we could not do before. We increased efficiency by 45% within the first 30 days of using HCP.

Vorteile

Setting up our company was very easy and quick. Invoicing and dispatching jobs is detailed and easy to do. Creating price lists is the best feature, it eliminates questions often asked by staff on how to price something. We were able to create several price lists to accommodate contracted clients, residential and sub contractor pricing as well. Purchasing HCP software was the best decision we have made for business solutions. We are able to track labor, costs, payroll, invoicing, dispatching, we can see the location of technicians in the field also. You have the ability to track them in live time. The best feature the technicians like is the ability to take pictures within the app and add directly to specific work orders.

Customer service is exceptional and responds quickly(depending on the time of day). In most cases you can find the answer you're looking for via the FAQ section. This feature is available on the desktop and mobile formats making it easy for technicians in the field to find an answer themselves without having to call into the office for information. Running reports are simple as well.

Nachteile

Our least favorite items within the app is not being able to select which permissions you want employees to be able to see. Meaning the tech can see revenue on jobs etc.

There is a 2day lag on deposits. The processing fees for a CC is inline with other merchants currently available.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote: 10.0/10

Nathan C.
Branche: Bau
Untern. Größe: Selbstständig
Übersetzen nach: Deutsch

Very good quality software for extremely reasonable price.

Täglich für Mehr als 1 Jahr genutzt
Bewertet am 22.3.2020
Quelle der Bewertung: Capterra

A most pleasant surprise that I never planned on having. Now it's hard to imagine not having it for a tool. Progressive changes and additions evolve the software frequently. But user interaction is fairly simple to learn. The capabilities to help with a companies growth and customer experience are immense and always getting better.

Vorteile

A software service I just stumbled upon through a distributors app. Had no plan to sign up at all. I wanted the free gift for completion of a demo. It has helped in ways that I never thought would be a need for my business. My clients appreciate the messaging/reminder of services plus real time updates to arrival. All paperless invoicing saves on overhead. Highly professional looking invoices that provide my customers an itemized description of their service. Customers open an invoice and click the pay link or can pay by credit card reader with standard rates or lower. Easily links to quickbooks. And then automated thank you emails with requests for reviews.

Nachteile

I find it difficult to link my reviews across all platforms available to my customers. Having nearly 100 reviews with a perfect 5 star rating and well written reviews about my services provided, if new potential customers can't see them across other platforms is somewhat useless.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote: 10.0/10

Chris M.
Branche: Verbraucherdienste
Untern. Größe: Selbstständig
Übersetzen nach: Deutsch

Missing Key Features. Look Elsewhere.

Täglich für 6-12 Monate genutzt
Bewertet am 28.1.2020
Quelle der Bewertung: Capterra

Don't pull the trigger yet. It doesn't do what you will need and want it to. Keep searching for better options.

This does the job that quickbooks doesn't... scheduling, but this software could be so much better if the software developers actually ran a service business and used this in front of customers. I'm sure that by the 5th time they had to type their contact info into the body of an email before they sent an invoice, they would add the functionality to be able to customize the default. If they had to go through every day and send out their payment reminders, they would add automatic functionality (like Quickbooks did).

My overall impression and experience is that they made their software, now they are going to sell it. Now that they've sold it, they are gonna raise the price (253% if I want to continue be able to send "on my way" messages). Sure, they have done some bug fixes, but they have pretty much stopped adding features and functionality to the software.

Vorteile

The best thing about Housecall Pro is the invoice that the customers see. It is clean, easy to read, and makes online payment easy. Payment can be made directly from the invoice and there is no need for the customer to open a web portal or log in to view and pay invoices. The mobile app dashboard is great for getting to the job... one tap to send an "on my way" message and another tap to open up google maps. easy.

Nachteile

The invoicing features (or lack thereof) are infuriating!

1. When you are creating invoices, you can't edit the default email message to have it save your preferences. You have to type out or copy and paste your custom text EVERY INVOICE YOU SEND. I would like to send a nice "thank you for using my services", "refer us", "call with questions" message with all my invoices, but it is a huge pain in the butt and takes too long to do it EVERY TIME!

2. If most of your customers are net 30, there are no automatic payment reminders or Payment Past Due notices. you have to do all of that manually. Since the software doesn't allow for custom email templates, each reminder you send has to be typed out manually or copied and pasted from a Word Doc.

3. The invoices are lacking different areas to add important information and instead rely on a general "Notes" text box at the bottom for Purchase Order numbers, billing disclaimers, and job notes. It gets busy fast.

4. The software and app are generally "clunky" to use. The interface requires a lot of full page loads vs drop down or pop-up fields in order to create a new customer and invoice so it takes twice the time it should, especially with a spotty data connection.

5. There is not a true CRM (customer relationship management) functionality. You can create email marketing campaigns, but it won't remind you customer's birthdays, or when someone has hit a loyalty program milestone, or let you auto-schedule calls or texts.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote: 2.0/10

Lisa B.
Branche: Bau
Untern. Größe: 2-10 Mitarbeiter
Übersetzen nach: Deutsch

Invoicing Software Program

Täglich für Mehr als 2 Jahre genutzt
Bewertet am 7.3.2020
Quelle der Bewertung: Capterra

Housecall Pro has an excellant team of employees. They are always there for me when I have a quick second to check on an issue or problem I am encountering. They are great at walking you through or demonstrating to you right through the app, what you need to do to solve your issue you may be having.

Vorteile

This software is amazing. On the main page, (we call it our work board). It shows all outstanding jobs, along with a calendar in front of you that can be used to schedule the jobs to all of your service technicians in the field.

Once your service technician completes the job, you can enter the information in the office, or you can have them enter the information from their I-Pads out in the service field.

You can also send a invoice immediately to the customer from the I pad or Office Personnel. They can be sent through emails or texts to the customers. The customers can pay once they receive the bill or you can collect and enter the information from the job site.

This program has everything you need to be efficient with your business.

They have so many different tools you can use. You can increase your work load tremendously if you want to with the different tools they have to offer, if you choose to grow your business, the sky is the limit.

Nachteile

I have to go through too many screens sometimes to complete a task. Such as looking up address information on a particular property. I wish I could learn to tie the addresses together so I can see all of the work completed at one particular address in one place.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote: 10.0/10

Nutzerempfehlung
9.4/10
Basierend auf 2.181 Benutzerbewertungen
Vergleiche Nutzerempfehlungen mit Alternativen
Mit Alternativen vergleichen

Housecall Pro Preis

Housecall Pro Preis

Beginnt ab
39,00 $/Monat
Gratis Testen
Kostenlos
Abonnement
Preis-Leistungs-Verhältnis
Preis-Leistungs-Verhältnis
4.7/5
Basierend auf 2.181 Benutzerbewertungen
Vergleiche das Preis-Leistungs-Verhältnis mit Alternativen
Mit Alternativen vergleichen

Housecall Pro Funktionen

Housecall Pro Funktionen

API
Abrechnung & Rechnungsstellung
Aktivitäts-Dashboard
Aktivitäts-Verfolgung
Anpassbare Berichterstellung
Audit Trail
Automatische Benachrichtigungen
Berichterstattung und Statistik
Bestandsverfolgung
Compliance Management
Daten-Import / -Export
Dokumentenmanagement
Dokumentenspeicher
Echtzeit-Berichterstattung
Echtzeit-Daten
Integration von Dritten
Inventarverwaltung
Wirtschaftsprüfung
Workflow-Management
Überwachung
Funktionen
4.5/5
Basierend auf 2.181 Benutzerbewertungen
Vergleiche Funktionen mit Alternativen
Mit Alternativen vergleichen

Kategorien

Videos und Anleitungen

Videos und Anleitungen

Housecall Pro Häufig gestellte Fragen

Housecall Pro Häufig gestellte Fragen

Weiter unter folgen häufig gestellte Fragen über Housecall Pro.

F. Welche Preispläne bietet Housecall Pro an?

Housecall Pro bietet folgende Kostenpläne an:

Beginnt ab: 39,00 $/Monat

Preismodell: Kostenlos, Abonnement

Gratis Testen: Verfügbar

F. Was sind die Hauptfunktionen von Housecall Pro?

Wir haben keine Informationen über die Funktionen von Housecall Pro

F. Wer sind die typischen Nutzer von Housecall Pro?

Housecall Pro hat die folgenden typischen Kunden:

Freie Mitarbeiter, Mittlere Unternehmen, Kleine Unternehmen

F: Welche Sprachen werden von Housecall Pro unterstützt?

Housecall Pro unterstützt die folgenden Sprachen:

Englisch

F. Welche Preispläne bietet Housecall Pro an?

Housecall Pro hat folgende Preismodelle:

Kostenlos, Abonnement

F. Unterstützt Housecall Pro mobile Geräte?

Housecall Pro unterstützt die folgenden Geräte:

Android, iPhone, iPad

F. Mit welchen anderen Applikationen integriert Housecall Pro?

Housecall Pro kann in folgende Anwendungen integriert werden:

Facebook, Mailchimp, Mixpanel, NiceJob, QuickBooks, QuickBooks Online, QuickBooks Online, SendGrid, Stripe, Twilio Communications Cloud

F. Welche Varianten der Kundenbetreuung bietet Housecall Pro an?

Housecall Pro bietet folgende Optionen für Kundensupport:

Forum, Wissensdatenbank, Online-Support, Telefon-Support, Video-Anleitungen