Bill.com

I started using this software solely for its accounts payable function. You send your bills directly to the inbox, attach the document to the bill, then pay! You can even record bills paid outside of bill.com (credit card payments for example). You can also save vendor documents (contracts, W9s) within the vendor files. This software keeps us incredibly organized over multiple locations. HIGHLY recommend! (And it syncs seamlessly with QuickBooks!)

No cons! Great product! Keeps us organized and allows timely and effective bill payments to our vendors.

This is a great solution for processing accounts payable in a small/mid-size business. Bill.com has approval workflows which makes it easy to control your payables and avoid fraud. It is super easy to pay bills with a few clicks. The company takes care of all check mailing and ACH processing. Also, vendors can see the status of their payment easily which is convenient and saves you time answering payment status requests from vendors.

The company recently implemented a new interface which is confusing at times. Also, now screens load very slowly with the new features that they implemented. Also, there is no option to switch back to the old interface which I prefer.

There are so many things we like about Bill.com. Implementation was well organized and the Bill.com team was helpful and knowledgeable. Adoption throughout our organization was so quick because the Bill.com system has been so easy to use.

We had difficulty at first getting Bill.com linked with the POs in our ERP, but the Bill.com team helped us to a full resolution.

I used to think Bill.com was amazing and would have given it a 5 out of 5 just a month ago. However, with the new interface update that rolled out in April 2019 I’m downgrading my rating to 1 out of 5. See my review below.

The new interface is awful and not efficient AT ALL. See my review below.

I love the invoicing and bill paying features of bill.com. It has multiple check and balance functions to the program to ensure invoices are being entered correctly, plus the approval process is great. There are many functions you can employ and design, specific to your company. Once you get the hang of the program, it's pretty straightforward. Nice having everything in one place rather than scattered between many different programs.

You must have a solid backend Accounting team to enter in the details of a new vendor. We are an association with an offsite Accounting Team, and they set up the internal systems when we onboarded with bill.com. We are the backend users. You can't enter an invoice unless your backend staff have the info already locked in. But while it's a minor annoyance, it's not really a huge deal.