Smartsupp live chat

Low prices, good customer support, video recording on the site.

Missing the possibility to send attachments or more integration with the cms (example prestashop)

At first we added default easy entry questions. 50% off all first questions are automatically answered to our customers. With customers questions we are learning about our product content, so we know where to improve.

I cant think of anything at the moment. I am satisfied with Smartsupp.

it's a overpriced chat solution. Nothing more

in 4 years the price gone up with 143%!! without shame. There is no added value, they do find it normall that a product that cost less than 100 euro is after 4 years almost 250 euro.

Simple UI and Multilangual configuration for webside

I need to login every time to Smartsupp App on PC, using the App should be better

Previously, i was using a different chatbot from another company. When i started using smartsupp free package, i realised that their services were so good. That is why i had to upgrade to the standard package. I will recommend other persons to use Smartsupp on their website. However, i could subscribe for 1years if their monthly cost is reduced to 10$

Their pricing is too high as compared to other companies