LeadSquared

I like everything about LeadSquared but mostly I like their simple CRM interface. I like the way we are able to create different camping for different members and shoot an email at one go. like their dashboard and report feature the most, they are very accurate and informative.

There is one thing that I want to say about it that I dislike about it and that is their price is a little bit expensive compared to others, but I can say that it is worth to spend on it.

After implementing LeadSquared, our lead management process is streamlined and the communication with prospects/customers is effective.

The dashboards are pretty great and can generate customized reports. Cost-effective for the offerings provided, simple to use and integrations make this perfect for our business.

Turnaround time was reduced drastically & lead management was much easier.

Adopting LeadSquared took a little longer than expected, the onboarding experience can be made a little more user-friendly.

Updates should be synced in real-time, we experienced some delays with key feature requests.

1. Marketing Automation2. The process designer3. Activity Reports 4. The smart views for more efficiency5. The daily reports

1. More Marketing solutions can be built into the CRM2. The dashboards are very limited for the use cases. Must have more options

ease of use
lead engagement score helps in shortlisting good leads
availability of a lot of filters allows us to simply squeeze the best leads out of the lot
support for sms and calling lead directly saves time and efforts

Email editor is not that impressive and needs a lot of improvements
Responsive Landing page editor user experience
sometimes due to server issues call recordings are not available which causes difficulties in tracking and follow up