Chargify

Wiederkehrende Zahlungen und Abonnementverwaltung

4,3 /5 (197 Bewertungen) Eine Bewertung schreiben

Chargify Übersicht

Was ist Chargify?

Chargify ist eine wiederkehrende Abrechnungs- und Abonnementverwaltungsplattform, die für abonnementbasierte Unternehmen entwickelt wurde und darauf abzielt, den Abrechnungsstau durch die Bereitstellung von Tools wie Angebotsmanagement, wiederkehrende Abrechnungen, Gewinneinbehaltung, Analysen, Integration von Drittanbietern und mehr zu beenden.

Im Zentrum der Chargify-Plattform steht eine Engine, die über 100.000 einzigartige wiederkehrende Abrechnungsszenarien „out of the box“ betreibt. Ohne das Schreiben von nutzerdefiniertem Abrechnungscode können Unternehmen Produkte schnell und mit genauer Abrechnung auf den Markt bringen und mit Preismodellen experimentieren, um wiederkehrende Umsätze zu optimieren.

Über die Rechnungsstellung hinaus verwaltet Chargify den gesamten Kundenlebenszyklus. Mit Chargify als Kernstück des Abonnementprozesses können Unternehmen Umsätze generieren, einen verbesserten Kundenservice anbieten, Kund*innen an sich binden und alle damit verbundenen Metriken nachverfolgen – ohne den Bedarf an individuellen Lösungen und zahlreichen Tools von Drittanbietern.

Chargify Übersicht

Kosten

Beginnt ab
N/A

Preisoptionen

Gratis Testen
Abonnement
Preis-Leistungs-Verhältnis

Chargify Funktionen

Geräte
Unternehmensgröße
K M G
Märkte
Vereinigte Staaten von Amerika, Kanada, Vereinigtes Königreich, Australien
Unterstützte Sprachen
Englisch

Medien

View analytics on monthly recurring revenue
Provide customers with access to their billing portal
View churn analytics to assess subscriber retention
Prevent payment failures by sending custom emails
Create a customized sign up experience for new subscribers
Send email communications to customer regarding their subscription
Create customized and branded  invoices to send to clients
Chargify Screenshot: View analytics on monthly recurring revenue Chargify Screenshot: Provide customers with access to their billing portal Chargify Screenshot: View churn analytics to assess subscriber retention Chargify Screenshot: Prevent payment failures by sending custom emails Chargify Screenshot: Create a customized sign up experience for new subscribers Chargify Screenshot: Send email communications to customer regarding their subscription Chargify Screenshot: Create customized and branded  invoices to send to clients

Chargify Bewertungen

Chargify Bewertungen

Gesamtbewertung
4,3
/
5
Ausgezeichnet
102

Sehr gut
73

Durchschnitt
15

Gering
1

Schlecht
6

Preis-Leistungs-Verhältnis
4
Funktionen
4
Bedienkomfort
4,2
Kundenbetreuung
4,3
89% haben diese Anwendung empfohlen
Loris D.

Best Till Date

It is a great app. I can totally rely on it. Compare to other apps, it's quick, efficient, I love how easy it is to manage the funds with it! Also, it integrates really well with the other tools we use. It has quick responsive services. Must say this is great service. Very relaxing and easy.


Mit Google übersetzen
Allison C.

I wish I found this sooner

I use Filemaker pro. I used to have to keep track of client information such as billing period and contact them to get the authorization to charge them each period. It was really ridiculous. Now everything is completely automated. Chargify does everything and sends me notifications to let me know how things are going. My experience has been a ten and I hope Chargify does more marketing so that more business can be sure to find them.


Mit Google übersetzen
Daniel D.

Good Product but Difficult Onboarding and Limited Customization

We signed up and began our onboarding based on a lot of assurances of what the platform could do. Unfortunately the devil was in the details. While we have some specific needs in regards to invoicing multiple subscriptions to a single client, we were assured this was possible. Once we began onboarding we hit a number of major roadblocks. We ended up having to write numerous scripts on our own to try and import our data, and even then we were unable to get the system to do what we needed without major changes to our system.

Also, looking back it seems that the sales team wasn't aligned with the actual product very well. We were sold on the new event-based billing, but the first thing they did when we onboarded was told us not to use that and use something else. Also, after we decided to suspend our onboarding when we realized the work effort was going to exceed what we had scheduled, we got the run-around from the billing person who wouldn't originally suspend it until we had another set of calls. I understand wanting to keep the account, but I was being very clear about my intentions and just wanted to suspend it while we figured out a revised strategy.

Overall I don't want to throw them under the bus too much, we really enjoyed working with our onboarding specialist. I just think that if you have a non-standard billing model you should double check if this will really fit your needs.


Mit Google übersetzen
Allen H.

It's their way, or the highway.

Chargify has been a royal pain ever since implementation. It's possible that the people in our team didn't follow some of the best practices, however we've encountered many bugs along the way to trying to make peace with the product.

There are some major areas where the product is too inflexible, and I regret implementing it in the first place.


Mit Google übersetzen
Ed N.

Amazing billing flexibility

Overall very good. The software is quite complex to fully understand and the sales process could be a bit more transparent.


Mit Google übersetzen
Loris D.
Übersetzen auf: Deutsch
Übersetzen auf: Deutsch

Best Till Date

Täglich für 6-12 Monate genutzt
Bewertet am 4.11.2016
Quelle der Bewertung: GetApp

It is a great app. I can totally rely on it. Compare to other apps, it's quick, efficient, I love how easy it is to manage the funds with it! Also, it integrates really well with the other tools we use. It has quick responsive services. Must say this is great service. Very relaxing and easy.

Vorteile

Chargify’s Revenant billion answer is ideal for small scale and midsize growing corporations.
It offers mobile dedicated app for iPhone and for iPad device users, not like different similar tools. The client support of Chargify offers phone, on-line and mail support for users.
The Revenant charge platform supports integration with Salesforce not like different similar tools.
The Revenant billion answer offers yearly, quarterly and monthly charge cycles feature.
Chargify doesn’t supply any mobile dedicated app for robot smartphone and pill users.

Nachteile

The continual charge resolution doesn’t supply intelligent funds routing feature like different similar tools.
The customer-bound mail feature of Chargify isn't extremely customizable like different similar tools.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote: 10.0/10

Allison C.
Branche: Non-Profit-Organisation Management
Untern. Größe: 2-10 Mitarbeiter
Übersetzen auf: Deutsch
Übersetzen auf: Deutsch

I wish I found this sooner

Täglich für Mehr als 2 Jahre genutzt
Bewertet am 13.9.2019
Quelle der Bewertung: Capterra

I use Filemaker pro. I used to have to keep track of client information such as billing period and contact them to get the authorization to charge them each period. It was really ridiculous. Now everything is completely automated. Chargify does everything and sends me notifications to let me know how things are going. My experience has been a ten and I hope Chargify does more marketing so that more business can be sure to find them.

Vorteile

The customer service at Chargify is unmatched. While within your account you can choose to chat with a representative who is competent and will quickly solve whatever issue or question you have. They are able to provide direct links within your account to help you navigate and set up whatever you are trying to do.

Chargify allows you to set up several different billing strategies easily and efficiently. The possibilities are endless. The support center is extremely detailed and helps you gain a full working knowledge of all the available features so that you can be sure to take advantage of them.

Nachteile

You get what you pay for and the steep price of this comes with steep rewards and benefits. If you paid less you still wouldn't get half of what they have to offer.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote: 10.0/10

Daniel D.
Branche: Computer-Software
Untern. Größe: 11-50 Mitarbeiter
Übersetzen auf: Deutsch
Übersetzen auf: Deutsch

Good Product but Difficult Onboarding and Limited Customization

Weitere für 1-5 Monate genutzt
Bewertet am 23.12.2020
Quelle der Bewertung: SoftwareAdvice

We signed up and began our onboarding based on a lot of assurances of what the platform could do. Unfortunately the devil was in the details. While we have some specific needs in regards to invoicing multiple subscriptions to a single client, we were assured this was possible. Once we began onboarding we hit a number of major roadblocks. We ended up having to write numerous scripts on our own to try and import our data, and even then we were unable to get the system to do what we needed without major changes to our system.

Also, looking back it seems that the sales team wasn't aligned with the actual product very well. We were sold on the new event-based billing, but the first thing they did when we onboarded was told us not to use that and use something else. Also, after we decided to suspend our onboarding when we realized the work effort was going to exceed what we had scheduled, we got the run-around from the billing person who wouldn't originally suspend it until we had another set of calls. I understand wanting to keep the account, but I was being very clear about my intentions and just wanted to suspend it while we figured out a revised strategy.

Overall I don't want to throw them under the bus too much, we really enjoyed working with our onboarding specialist. I just think that if you have a non-standard billing model you should double check if this will really fit your needs.

Vorteile

The user interface is clean and thought out, it meets most of the needs I had. They also have some interesting capabilities that are being released like event-based billing. Also their API is pretty close to complete.

Nachteile

Limited customization of the capabilities of the platform. Any kind of hierarchical invoicing (sending multiple invoices to a client) or billing for multiple subscriptions gets incredibly complex and hard to manage. Customization of invoices is also pretty limited.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote: 4.0/10

Allen H.
Branche: Computer-Software
Untern. Größe: 11-50 Mitarbeiter
Übersetzen auf: Deutsch
Übersetzen auf: Deutsch

It's their way, or the highway.

Täglich für Mehr als 2 Jahre genutzt
Bewertet am 13.9.2019
Quelle der Bewertung: Capterra

Chargify has been a royal pain ever since implementation. It's possible that the people in our team didn't follow some of the best practices, however we've encountered many bugs along the way to trying to make peace with the product.

There are some major areas where the product is too inflexible, and I regret implementing it in the first place.

Vorteile

They are slowly implementing features I've been asking about for a long time.

Nachteile

I dislike that Chargify decided it was Ok to add a % of income fee on top of monthly fee they initially charged. Our costs increased 5-fold and the value did not increase.

I also dislike that when applying existing payments to invoices, the money paid by our customer can disappear, and must be manually adjusted. There's literally no excuse for this.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote: 0.0/10

Ed N.
Branche: Sport
Untern. Größe: 51-200 Mitarbeiter
Übersetzen auf: Deutsch
Übersetzen auf: Deutsch

Amazing billing flexibility

Täglich für 1-5 Monate genutzt
Bewertet am 11.9.2019
Quelle der Bewertung: Capterra

Overall very good. The software is quite complex to fully understand and the sales process could be a bit more transparent.

Vorteile

The ability to flexibly manage our subscription products. Our previous management system for direct debits did not offer the flexibility other than to set up and cancel a direct debit subscription. Chargify now allows us to administer multiple things including placing accounts on hold, changing billing date, changing amounts etc.

Nachteile

We started using the software, integrating with GoCardless. We were one of the first to use this new integration and there were and still are a few limitations. However, the customer support has been excellent and they are very receptive to accommodating our enhancements and feature requests.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote: 7.0/10

Nutzerempfehlung
8/10
Basierend auf 197 Benutzerbewertungen
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Chargify Preis

Chargify Preis

Beginnt ab
N/A
Gratis Testen
Abonnement
Preis-Leistungs-Verhältnis
Preis-Leistungs-Verhältnis
4/5
Basierend auf 197 Benutzerbewertungen
Vergleiche das Preis-Leistungs-Verhältnis mit Alternativen
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Chargify Funktionen

Chargify Funktionen

API
Abrechnung & Rechnungsstellung
Aktivitäts-Dashboard
Anpassbare Berichterstellung
Audit Trail
Automatische Benachrichtigungen
Berichterstattung und Statistik
Compliance Management
Daten-Import / -Export
Echtzeit-Daten
Elektronische Zahlungen
Finanzanalyse
Integration in die Buchhaltung
Integration von Dritten
Kostenverfolgung
Mehrere Währungen
Rechnungsführung
Rechnungsmanagement
Rechnungsverarbeitung
Workflow-Management
Funktionen
4/5
Basierend auf 197 Benutzerbewertungen
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Kategorien

Chargify Häufig gestellte Fragen

Chargify Häufig gestellte Fragen

Weiter unter folgen häufig gestellte Fragen über Chargify.

F. Welche Preispläne bietet Chargify an?

Chargify bietet folgende Kostenpläne an:

Preismodell: Abonnement

Gratis Testen: Verfügbar

F. Was sind die Hauptfunktionen von Chargify?

Wir haben keine Informationen über die Funktionen von Chargify

F. Wer sind die typischen Nutzer von Chargify?

Chargify hat die folgenden typischen Kunden:

Kleine Unternehmen, Großunternehmen, Öffentliche Verwaltung, Non-Profit, Freie Mitarbeiter, Mittlere Unternehmen

F: Welche Sprachen werden von Chargify unterstützt?

Chargify unterstützt die folgenden Sprachen:

Englisch

F. Welche Preispläne bietet Chargify an?

Chargify hat folgende Preismodelle:

Abonnement

F. Unterstützt Chargify mobile Geräte?

Wir haben keine Informationen darüber, welche Geräte Chargify unterstützt

F. Mit welchen anderen Applikationen integriert Chargify?

Chargify kann in folgende Anwendungen integriert werden:

Ambassador, BenchmarkONE, Bitium, Braintree, GetResponse, Kissmetrics, LeadDyno, Shopify, Stripe, Workato

F. Welche Varianten der Kundenbetreuung bietet Chargify an?

Chargify bietet folgende Optionen für Kundensupport:

Häufig gestellte Fragen, Forum, Wissensdatenbank, Online-Support, Telefon-Support, Video-Anleitungen