---
description: Ausführliche Erfahrungsberichte zu Zoho SalesIQ mit detaillierten Infos zu Funktionen, Preisen und Bewertungen. Verschaff dir einen schnellen Überblick zu Benutzerfreundlichkeit, Vor- und Nachteilen & vergleiche Zoho SalesIQ dank GetApp Austria mit ähnlichen Produkten.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Zoho SalesIQ Erfahrungen, Kosten & Bewertungen | GetApp Österreich 2026
---

Breadcrumb: [Startseite](/) > [Live-Chat Software](/directory/561/live-chat/software) > [Zoho SalesIQ](/software/101511/zoho-salesiq)

# Zoho SalesIQ

Canonical: https://www.getapp.at/software/101511/zoho-salesiq

Page: 1 / 5\
Zurück: [Next page](https://www.getapp.at/software/101511/zoho-salesiq?page=2)

> Ein All-in-One-Tool zur Kundenbindung mit Live-Chat, Tracking von Website-Besuchern und Analysefunktionen.
> 
> Verdict: Rated **4.4/5** by 98 users. Top-rated for **Weiterempfehlungsquote**.

-----

## Quick Stats & Ratings

| Metric | Bewertung | Detail |
| **Gesamt** | **4.4/5** | 98 Nutzerbewertungen |
| Bedienkomfort | 4.4/5 | Based on overall reviews |
| Kundenbetreuung | 4.1/5 | Based on overall reviews |
| Preis-Leistungs-Verhältnis | 4.4/5 | Based on overall reviews |
| Funktionen | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Weiterempfehlungsquote) |

## Über den Anbieter

- **Unternehmen**: Zoho
- **Founded**: 1996

## Commercial Context

- **Startpreis**: € 0,00
- **Preismodell**:  (Free version available) (Gratis Testen)
- **Target Audience**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000
- **Deployment & Platforms**: Cloud, SaaS, webbasiert, Android (mobil), iPhone (mobil), iPad (mobil)
- **Unterstützte Sprachen**: Chinesisch, Deutsch, Dänisch, Englisch, Französisch, Griechisch, Hindi, Indonesisch, Italienisch, Japanisch, Koreanisch, Niederländisch, Polnisch, Portugiesisch, Russisch, Schwedisch, Slowenisch, Spanisch, Thailändisch, Türkisch, Ukrainisch, Ungarisch, Vietnamesisch
- **Available Countries**: Albanien, Algerien, Amerikanische Jungferninseln, Angola, Anguilla, Antigua und Barbuda, Argentinien, Armenien, Aruba, Australien, Bahamas, Bahrain, Barbados, Belarus, Belgien, Belize, Benin, Bermuda, Bolivien, Bosnien und Herzegowina and 169 more

## Funktionen

- API
- Abfragevorschläge
- Aktivitäts-Dashboard
- Aktivitäts-Verfolgung
- Alarmfunktion / Benachrichtigungen
- Anpassbare Berichte
- Anpassbare Felder
- Automatische Antworten
- Automatisiertes Routing
- Autoresponders
- Berichterstattung / Analyse
- Berichterstattung und Statistik
- Bildschirm teilen
- CRM-Systeme
- Chat / Messaging
- Chatbot-Software
- Code-Free Development
- Content-Management
- Customer Journey Mapping
- Daten-Import / -Export

## Integrations (50 total)

- AWeber
- ActiveCampaign
- Aurea Campaign Manager
- BigCommerce
- Breeze
- CS-Cart Store Builder
- Campaign Monitor by Marigold
- Clicky
- CoreCommerce
- Drupal
- GAO Telephony
- GetResponse
- Google Analytics 360
- HappyFox Help Desk
- HubSpot Marketing Hub

... and 35 more integrations

## Optionen für Kundensupport

- E-Mail/Helpdesk
- FAQ/Forum
- Wissensdatenbank
- Telefon-Support
- Chat

## Category

- [Live-Chat Software](https://www.getapp.at/directory/561/live-chat/software)

## Ähnliche Kategorien

- [Live-Chat Software](https://www.getapp.at/directory/561/live-chat/software)
- [Kundenengagement Software](https://www.getapp.at/directory/650/customer-engagement/software)
- [Software für Vertriebsportale](https://www.getapp.at/directory/2791/sales-engagement-platform/software)
- [Chatbot-Software](https://www.getapp.at/directory/2795/chatbot/software)
- [Webanalyse-Tools](https://www.getapp.at/directory/109/web-analytics/software)

## Alternativen

1. [LiveAgent](https://www.getapp.at/software/91301/liveagent) — 4.7/5 (1748 reviews)
2. [Zoho CRM](https://www.getapp.at/software/9908/zoho-crm) — 4.3/5 (6958 reviews)
3. [Slack](https://www.getapp.at/software/91563/slack) — 4.7/5 (24009 reviews)
4. [LiveChat](https://www.getapp.at/software/8385/livechat) — 4.6/5 (1707 reviews)
5. [Salesforce Service Cloud](https://www.getapp.at/software/91754/salesforce-1-service-cloud) — 4.5/5 (811 reviews)

## Nutzerbewertungen

### "The best way for interacting with website visitors" — 5.0/5

> **Lyes** | *30. Jänner 2019* | Informationstechnologie & -dienste | Recommendation rating: 10.0/10
> 
> **Vorteile**: - The ease of use&#10;- The accuracy of tracking&#10;- The mobile and desktop App&#10;- Wide possibilities of customization &#10;- Easy screen sharing from within the chat window&#10;- Audio call feature&#10;- Very responsive technical support
> 
> **Nachteile**: - The desktop application is a slight resource intensive&#10;- We can not well proportionate our Logo (too small)
> 
> Very happy with the solution. It allows me to be closer to my clients and more available to them. It also allows me to impress my prospects and be more receptive to their needs.

-----

### "Zoho Sales IQ Software" — 5.0/5

> **Stefanie** | *23. Jänner 2019* | Internet | Recommendation rating: 10.0/10
> 
> **Vorteile**: It is a helpful tool that generates leads for us with the chat automation feature.
> 
> **Nachteile**: Its price, it costs quite the penny, but it's worth the investment.

-----

### "Helps in managing live chat, but wish we could have more automation" — 3.0/5

> **Karishma** | *18. Jänner 2023* | Gastgewerbe | Recommendation rating: 5.0/10
> 
> **Vorteile**: It is a simple and effective way to provide live chat to users. Like the fact that we can integrate our knowledge base, which helps support agents quickly pass on relevant articles.
> 
> **Nachteile**: The reporting and analytics are subpar. Tried asking their support about what the metrics mean and how they are calculated, but did not get clear answers.Chatbot automation is very complicated. Very difficult to set up chatbots, the UI is super complex to understand.

-----

### "Great live chat tool" — 5.0/5

> **Swadesh** | *31. März 2022* | Umweltdienstleistungen | Recommendation rating: 9.0/10
> 
> **Vorteile**: I love that SalesIQ integrates well with other Zoho apps like the CRM, we can chat history in the CRM.
> 
> **Nachteile**: Nothing much to dislike, one thing maybe is that the status stays as Live even if you've closed the app and I have to always change my status to offline. So would be great if it automatically does that.
> 
> Overall, the experience has been good. It's the best solution we've found for live website chat and we're excited to explore the other features in the coming months.

-----

### "Simple implementation. CRM Integration. Valuable insight." — 5.0/5

> **Katharine** | *23. Jänner 2019* | Hochschulbildung | Recommendation rating: 10.0/10
> 
> **Vorteile**: Being able to automatically push chats into our CRM (ZohoCRM) as leads is just one helpful feature of Zoho Sales IQ.  We are also able to see correlation between chats, pages visited, and user behavior.  It provides reliable data to us and a positive user experience to our customers.
> 
> **Nachteile**: I wish there were more powerful reporting tools.  The daily reports tell things like top referral sources, page visited--things about visitor behavior.  It would be great to be able to view that over time within Zoho SalesIQ.
> 
> Zoho SalesIQ has provided an elevated chat experience for our prospective customers and sales team.

-----

Page: 1 / 5\
Zurück: [Next page](https://www.getapp.at/software/101511/zoho-salesiq?page=2)

## Links

- [View on GetApp](https://www.getapp.at/software/101511/zoho-salesiq)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/software/101511/zoho-salesiq> |
| de-AT | <https://www.getapp.at/software/101511/zoho-salesiq> |
| en | <https://www.getapp.com/customer-management-software/a/zoho-salesiq/> |
| en-AE | <https://www.getapp.ae/software/101511/zoho-salesiq> |
| en-AU | <https://www.getapp.com.au/software/101511/zoho-salesiq> |
| en-CA | <https://www.getapp.ca/software/101511/zoho-salesiq> |
| en-GB | <https://www.getapp.co.uk/software/101511/zoho-salesiq> |
| en-IE | <https://www.getapp.ie/software/101511/zoho-salesiq> |
| en-NZ | <https://www.getapp.co.nz/software/101511/zoho-salesiq> |
| en-SG | <https://www.getapp.sg/software/101511/zoho-salesiq> |
| en-ZA | <https://www.getapp.za.com/software/101511/zoho-salesiq> |
| es | <https://www.getapp.es/software/101511/zoho-salesiq> |
| es-CL | <https://www.getapp.cl/software/101511/zoho-salesiq> |
| es-CO | <https://www.getapp.com.co/software/101511/zoho-salesiq> |
| es-MX | <https://www.getapp.com.mx/software/101511/zoho-salesiq> |
| fr | <https://www.getapp.fr/software/101511/zoho-salesiq> |
| fr-BE | <https://fr.getapp.be/software/101511/zoho-salesiq> |
| fr-CA | <https://fr.getapp.ca/software/101511/zoho-salesiq> |
| nl | <https://www.getapp.nl/software/101511/zoho-salesiq> |
| nl-BE | <https://www.getapp.be/software/101511/zoho-salesiq> |
| pt | <https://www.getapp.com.br/software/101511/zoho-salesiq> |
| pt-PT | <https://www.getapp.pt/software/101511/zoho-salesiq> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":null,"address":{"@type":"PostalAddress","addressLocality":null,"addressRegion":null,"postalCode":null,"streetAddress":null},"description":"Vergleiche und bewerte Software für kleine und mittelständische Unternehmen. GetApp Österreich bietet Software, SaaS & Cloud Apps, unabhängige Bewertungen und Reviews.","email":"info@getapp.at","url":"https://www.getapp.at/","logo":"https://dm-localsites-assets-prod.imgix.net/images/getapp/getapp-logo-light-mode-5f7ee07199c9b3b045bc654a55a2b9fa.svg","@id":"https://www.getapp.at/#organization","@type":"Organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/getapp","https://www.facebook.com/GetAppcom","https://www.linkedin.com/company/getapp-com-a-gartner-company/","https://www.instagram.com/getappcom/","https://www.youtube.com/c/GetAppCom"]},{"name":"Zoho SalesIQ","description":"Zoho SalesIQ ist eine All-in-one-Kundenbindungs-, Live-Chat- und Analyseplattform, um Ihre Marketing-, Vertriebs- und Kundensupportbemühungen zu vereinheitlichen, Ihren Kunden ein großartiges Erlebnis zu bieten und das Unternehmenswachstum anzukurbeln. Lernen Sie Ihre Interessenten besser kennen und treten Sie genau zum richtigen Zeitpunkt mit ihnen ins richtige Gespräch.\n\nSalesIQ ist optimiert, um den Kundenkommunikationsanforderungen von B2B- und B2C-Unternehmen jeder Größe gerecht zu werden. Ausgestattet mit integrierten Audioanrufen, Bildschirmfreigabe, Besucherinformationen, Lead-Identifizierung, einem Drag-and-Drop-Builder für benutzerdefinierte Bots, einem KI-gesteuerten Chatbot mit menschlicher Note, der Ihre Kundenbindung automatisiert, und vielem mehr.\n\nÜber 450.000 Unternehmen, darunter Giganten wie Mahindra &amp; Mahindra, Renault, IIFL, Suzuki, Zee5, Fluitec, Borner Corp., vertrauen darauf, ihre Kunden in jeder Phase des Kundenlebenszyklus zu unterstützen.\n\nWir haben eine Live-Chat-Software ab €0, die mit Ihrem Unternehmen skaliert, ohne ein Loch in Ihre Tasche zu brennen.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/d4e05f99-14b8-4518-b2c9-5d026e7c9d46.png","url":"https://www.getapp.at/software/101511/zoho-salesiq","@id":"https://www.getapp.at/software/101511/zoho-salesiq#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.getapp.at/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.4,"bestRating":5,"ratingCount":98},"offers":{"price":"0","@type":"Offer","priceCurrency":"EUR"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"@id":"https://www.getapp.at/software/101511/zoho-salesiq#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Startseite","position":1,"item":"/","@type":"ListItem"},{"name":"Live-Chat Software","position":2,"item":"/directory/561/live-chat/software","@type":"ListItem"},{"name":"Zoho SalesIQ","position":3,"item":"/software/101511/zoho-salesiq","@type":"ListItem"}]}]}
</script>
