7shifts

It is easy to use and anybody with a phone can have easy access to their schedule, send messages using it, and letting anybody know about changes. It is a very practical and professional tool for the schedules that we use in our Restaurant. We have the scheduling available on our P/R processor, but we prefer to pay for this service as it is more agile and practical than our P/R company.

To be honest, I do not have any complaints, but we only use the scheduling module as we have other systems.

A major pro for me is that you can update all shift times, sick calls and building changes on the spot and it gets sent out to everyone. That way all employees stay updated as to where everyone is and what time they are available.

I would be very honest if there were cons about this software, but there is not! We went from making our schedules in an excel doc and this has been an amazing change!

I can say that the backend is really good. It is really easy to use. It is really good that 7shift have mobile access.

Compared to its competitors, it is very expensive and has a much older interface, I believe that these parts of it definitely need a change. It's not very flexible either, which they actually say themselves.

We're interested in this app for the optimal labor scheduling feature. Unfortunately, we haven't yet used it long enough for this feature to work for us. Being able to manually add projected sales to the schedule to see the estimated labor % as you prepare the schedule is helpful. The reports seem easy to read. The helpdesk has been responsive so far.

The cost of the second highest tier plan is the same as the highest tier plan on our previous software. I don't know if this is a good value yet since we haven't been using it long enough to access all the features we need. I'm hoping the longer we use it, the better it will get. So far, myself and my team are still struggling to understand and find everything we need.