Flipcause

Flipcause has met our non-profit needs in combining so many products into one easy to use platform. The most useful features are 1) storing unlimited contacts, 2) processing our one-time and monthly donations, 3) managing our event and program registrations, 4) guaranteeing a low credit card processing fee, and 5) amazing real-time support team. We have a peace of mind knowing we can store all of our contacts' (donors, participants, sponsors, potential new clients, etc.) info in one database. Having Flipcause has saved me so much time by easily creating new campaigns that are ready to launch in one sitting. Our donors and participants have remarked how easy it is to make a donation or register for a program. Our monthly donors are even able to edit their contribution amount at any time through Flipcause's automated emails, which is super helpful for our small staff. We have saved so much money by implementing the option for payers to cover processing costs and we are conforted to know that even if people do not opt to cover the processing fee that Flipcause guarantees we would not pay any higher than a 1.5% average processing rate. Lastly, their support team has been superb. Anytime I email a question, I have received a helpful response back within minutes. I find their self-help library of tutorials, videos, and instructions extremely helpful. The downloadable reports, LIVE app, transferring funds, and geographical hot spot map are super intuitive and insightful.

Generally, I can't complain about any features. We still have to use a separate software for our annual Gala due to our silent and live auction needs, but that has not diminished the usefulness of Flipcause.

I have nothing positive to say about this company!

We never got it to work. We paid for it for 2 years and now that I'm trying to terminate the 3rd year that I did not request, I am being given the run around.