Flipcause

Vorteile

Customer service is their superpower. The software is definitely the easiest to use but their customer service is beyond anything I'm accustomed to. As a website developer I"m always advising clients on merchant services, and flipcause is my number one for nonprofits.

Nachteile

The portal is a little dated but has not reflection of the product or service.

Vorteile

The best thing about this software is that it has helped organize our financial collection efforts. Before , our website could not process payments. Little did we know that we had many people that were willing to join our group, donate to our cause, and provide feedback. Flipcause has helped us with these passive collection efforts, increasing our donations dramatically. Is this the only thing I love? No! The volunteer management, communications, and reports are all worth a review in their own right. Their staff is very talented and responsive.

Nachteile

Some screens, when selected, take the end user to some redundant screens (Eg., the volunteer signup page has two stops that are not needed). All features can be customized and the options are sometimes not in intuitive locations... but their staff is always there to help point you in the right direction.

Vorteile

Flipcause is easy to use, intuitive, inviting, well designed and great for the overall small non profit user with great customer service support.

Nachteile

Flipcause does not yet have some of the functionality of the larger CRM software, but what they have done they have done well. I look forward to the increasing capabilities.

Vorteile

There was a lot of carelessness in the creation of my company's website. Basic things like logos were incorrectly placed, as well as other common sense placements were not done correctly. It also took a lot longer to communicate with their staff than I was told it would. It became clear from the beginning that what Flipcause promised was inflated. I therefore cancelled my free trial after one week.

Nachteile

Basic requests were incorrect which caused me more time to was necessary to correct.

Vorteile

What I like most is, because we are a small organization, we don’t have the capacity to assign a staff member to fundraising. With Flipcause, we have a dedicated support team who make every step in every process easy to manage. I also like the fact that the look is very professional and gives the appearance that our organization is bigger than it actually is, which leads to increased fundraising sng.

Nachteile

Sometimes, it takes a really long time to update in the dashboard. Also, there are a lot of features that I just don’t know about and so I don’t feel like we are able to utilize the software to it’s full capabilities.