Über SharpSpring

Weltweit haben sich mehr als 1.400 Digital-Marketing-Agenturen und über 6.000 Unternehmen für SharpSpring als Partner für die Marketingautomatisierung entschieden. Seit 2014 hilft SharpSpring Werbetreibenden dabei, Workflows zu automatisieren, mehr Leads zu generieren und diese Leads in Verkaufsabschlüsse konvertieren. Mit wettbewerbsfähigen Preisen und einer robusten Plattform hat das Unternehmen in der kurzen Zeit seit seiner Gründung bedeutende Marktanteile von Branchenführern gewonnen. Das robuste Feature-Set umfasst verhaltensbasiertes E-Mail-Marketing, CRM-Integration in native oder Drittanbieter-Umgebungen, Tools für das Social Media Management, Builder für visuelle Workflows, dynamische Formulare, Buyer Personas, Landing-Page-Builder, Blog-Builder, universelle CMS-Kompatibilität und Integration in Hunderte von Anwendungen.

SharpSpring beträgt normalerweise einen Bruchteil der Kosten anderer Marketing-Automatisierungsalternativen.

Geräte

Unternehmensgröße

K M G

Märkte

Vereinigte Staaten von Amerika, Kanada, Vereinigtes Königreich, Australien, Indien und 3 weitere , Deutschland, Brasilien, Mexiko

Unterstützte Sprachen

Deutsch, Englisch, Französisch, Italienisch, Niederländisch und 3 weitere , Portugiesisch, Spanisch, Türkisch

Bilder

SharpSpring - Campaigns
SharpSpring - Conversion Report
SharpSpring - Analytics
4 weitere anzeigen
Videos zu SharpSpring
Videos zu SharpSpring
SharpSpring Screenshot: SharpSpring - Campaigns SharpSpring Screenshot: SharpSpring - Conversion Report SharpSpring Screenshot: SharpSpring - Analytics

Funktionen

Gesamtzahl der Funktionen von SharpSpring: 99

  • A/B-Tests
  • API
  • Abmeldungen-Datenbank
  • Abonnementverwaltung
  • Aktivitäts-Dashboard
  • Aktivitäts-Verfolgung
  • Angebotsmanagement
  • Anpassbare Vorlagen
  • Aufgabenmanagement
  • Automatische Antworten
  • Automatische Benachrichtigungen
  • Automatische Lead-Verteilung
  • Benutzerdefinierte Felder
  • Benutzerdefinierte Formulare
  • Benutzerdefinierte Zielseiten
  • Berichterstattung und Statistik
  • Besucher-Nachverfolgung
  • Besuchermanagement
  • Bildbibliothek
  • CRM-Integration
  • Chat
  • Content-Management
  • Dashboard-Erstellung
  • Daten-Import / -Export
  • Datenfilterung
  • Datenimport
  • Drag-and-Drop-Oberfläche
  • Drip Marketing
  • E-Commerce-Integration
  • E-Mail-Benachrichtigungen
  • E-Mail-Integration
  • E-Mail-Marketing
  • E-Mail-Tracking
  • E-Mail-Verteilung
  • E-Mail-Vorlagen
  • Echtzeit-Analytik
  • Echtzeit-Benachrichtigungen
  • Echtzeit-Berichterstattung
  • Echtzeit-Daten
  • Echtzeitüberwachung
  • Einmalige Anmeldung
  • Ereignis-Nachverfolgung
  • Ereignisgesteuerte Aktionen
  • Erinnerungen
  • Formularverwaltung
  • Fragen-Verzweigung
  • Geschäftsanalysen
  • Grafischer Workflow Bearbeiter
  • Inhalt-Bibliothek
  • Inhalt-Speicher
  • Integration von Dritten
  • Kampagnen-Segmentation
  • Kampagnenanalyse
  • Kampagnenmanagement
  • Kampagnenplanung
  • Klick-Tracking
  • Kontakt-Datenbank
  • Kontakt-Historie
  • Kontaktmanagement
  • Konversion-Tracking
  • Kundendatenbank
  • Kundenhistorie
  • Kundenkonten
  • Kundenprofilerstellung
  • Kundensegmentierung
  • Kundenspezifisches Branding
  • Lead Scoring
  • Lead-Distribution
  • Lead-Erfassung
  • Lead-Generierung
  • Lead-Pflege
  • Leadmanagement
  • Mailinglisten-Management
  • Mehrere Benutzerkonten
  • Mehrere Kampagnen
  • Mehrere Länder
  • Mehrfache Datenquellen
  • Mischkonzern
  • Multichannel-Marketing
  • Pipeline-Berichte
  • Pipeline-Management
  • ROI-Analyse
  • Regelbasierter Workflow
  • Social-Media-Integration
  • Social-Network-Marketing
  • Verhaltens-Tracking
  • Verkaufsanalyse
  • Verkaufsberichterstattung
  • Verkäufe nachverfolgen
  • Videokonferenzen
  • Visuelle Analytik
  • Vorlagen-Management
  • Vorschaufunktion
  • WYSIWYG-Editor
  • Web-Formulare
  • Webseitenintegration
  • Wiederkehrende Aufgaben
  • Workflow-Management
  • Zielseiten-Vorlagen

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Nutzerbewertungen

Gesamtbewertung

4,5 /5
(675)
Preis-Leistungs-Verhältnis
4,6/5
Funktionen
4,4/5
Bedienkomfort
4,3/5
Kundenbetreuung
4,6/5

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5 von 675 Bewertungen angezeigt
Rafael E.
Gesamtbewertung
  • Branche: Marketing & Werbung
  • Untern. Größe: 11-50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Awesome Tool - “Functional Middle Market Software”

Bewertet am 8.2.2021

They really help to centralize all our clients, CRM, Email marketing, Lead scoring, Landing page...

They really help to centralize all our clients, CRM, Email marketing, Lead scoring, Landing page builder, marketing automarion, slaes analytics in one place.

Vorteile

We keep on being intrigued with all the Sharpspring has to bring to the table. They are really here to help organizations like us.

I love utilizing this product consistently and utilizing it to deal with my leads. As a sales rep, it is trying to discover a CRM that really works for you, not where you need to work for it. I like the convenience with the kanban sheets just as the advertising computerization for dribble crusades.

Nachteile

By now never saw something that came in mind right now.

Berenice P.
Gesamtbewertung
  • Branche: Marketing & Werbung
  • Untern. Größe: 2-10 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Used as point solution with all the potential of an enterprise platform

Bewertet am 29.1.2021

The interaction with customers has improved a lot since we started using SharpSpring's marketing...

The interaction with customers has improved a lot since we started using SharpSpring's marketing automation, we have a better vision of the various client profiles that we've interaction with, and we've been able to focus on every single one of them with a more mindful approach. The chatbot helped to get more leads because we discovered that visitors feel more open to sharing their lead information with a more dynamic tool than a form per example.

Vorteile

It has a lot of features and they keep adding new ones. From only one platform I'm able to keep track of my client's websites, create the forms, and manage the submissions, leads can schedule meetings with specialists without having to wait (or to interact with another human being) and I can keep track of everything with the help of the Life of the Lead. The automations available are a big deal as well, everybody in the team is aware of their responsibilities and the platform helps them never forget to follow-up.

Nachteile

The email builder could use some improvements, maybe something more intuitive, more templates, more flexibility while making changes. Also, de contact manager is still kinda coarse, should work more like a database and not only as a display, it could be more flexible. And allow to bulk-import contacts with no emails could be huge.

Chris F.
Gesamtbewertung
  • Branche: Logistik & Lieferkette
  • Untern. Größe: 11-50 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 5.0 /10

Review

Bewertet am 22.7.2019

Started out fine until we realized that all the report data within SharpSpring was false. We...

Started out fine until we realized that all the report data within SharpSpring was false. We understand that data accountability is an issue in the marketing automation industry as a whole, but SharpSpring is especially terrible at this. The fact that upper management in IT recognizes that email report data is different between what's in SharpSpring email reports, what's in SharpSpring Life Of The Lead, and what's in the exported email report excel list and subsequently admits that none of it is entirely correct is beyond me. The software is meant to provide genuinely insightful feedback to track user activity and potential conversions, however, the development team.

Vorteile

Marketing automation features are very helpful.

Nachteile

- There is no escalation process for customer support requests that are above a customer support reps expertise
- Email report data is BS and one of the heads of IT at SharpSpring admitted it. The report data within SS differs from the data exported; the excel file has duplicate headline titles with different meanings/data; email data is shit - we sent test emails internally and didn't open them and it shows we opened them 3 times in SS and 4 times in the exported report
- Life of the Lead is the most valuable data within SS and yet you cannot automate based on any of it
- Life Of The Lead duplicates email "opens" and "clicks" based on how many people are in the chain, giving a false view of engagement from customers
- Email clicks are a load of BS - it shows that emails were opened and every link clicked within 10 seconds of sending because of spam bots/filters. SharpSpring doesn't filter this data out, so we can't tell the difference between what's real and what's not. "Can't we export the excel sheet and do that filtering ourselves?" Nope - as stated before, one of the head IT guys at SharpSpring validated our concerns that the excel email report is indeed, shit data. None of it is usable
- Rather than creating a backlog of needed updates and releasing them as a batch update on non-business-hours, SharpSpring product development teams push updates during work hours, breaking crucial functionality for 3+ hours/week, leaving our sales staff twiddling thumbs and complaining.

Antwort von SharpSpring

Chris, we're so sorry to hear about the experience and issues you've had with SharpSpring. We thoroughly appreciate that you have expressed specific concerns and hopefully we have the opportunity to regain your trust. I know the team is actively looking into these issues, but if there's anything additional we can do in the meantime, please feel free to reach out to us at [email protected]

Christine M.
Gesamtbewertung
  • Branche: Marketing & Werbung
  • Untern. Größe: 2-10 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

A Functional and Affordable Platform for My Small Agency!

Bewertet am 15.2.2021

Sharpspring has been incredibly helpful in allowing our small team to connect with leads, follow up...

Sharpspring has been incredibly helpful in allowing our small team to connect with leads, follow up on project prospects, organize our communications, and so much more. It allows us to accomplish a lot more for our clients, and to land more profitable projects, because we are able to take the day-to-day of marketing communication off the table, and let SharpSpring handle it! It's also been a game-changer for our B2C clients, who are able to personalize and segment their marketing efforts to specific customers, and have seen great growth in engagement and revenue!

Vorteile

When choosing a marketing automation platform for my agency, I knew I wanted something robust and customizable. I'm very hands on, and I don't like being constrained by the limitations of drag-and-drop editors or controlled interfaces. I want to be able to tailor my tools exactly to each client I work with, without compromising on functionality or efficiency. That's why SharpSpring has been a perfect fit for me! Not only is it affordable for a small agency like mine, who works with small businesses, but it's extremely powerful, and capable of executing any strategy my team or my clients require. The most complete and functional marketing automation platform out there!

Nachteile

Because of the large range of features, it can be a little intimidating to learn for some. But the onboarding team does a great job of walking you through implementation and getting you set up for success! Our agency focuses a lot on providing social media and content marketing services to our clients, and the SharpSpring content calendar is definitely not as robust or streamlined as some other platforms I've used. However, it's definitely not the focus of the platform, and there are workarounds for most of the issues I've run into with it. The SharpSpring team is also super responsive to feedback, and are constantly improving their product. I've already seen some great changes in the time I've been using the platform, and I'm confident the content calendar and scheduling tools will only continue to improve!

Laerte J.
Gesamtbewertung
  • Branche: Design
  • Untern. Größe: 2-10 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Sharpspring is the best marketing automation tool for little, medium and big business.

Bewertet am 11.2.2021

Overall Sharpspring is the best marketing automation and CRM software I used so far. It outperforms...

Overall Sharpspring is the best marketing automation and CRM software I used so far. It outperforms any other software I know and worked.

Vorteile

Sharpspring has an easy interface and do a great integration between marketing automation and CRM, helping these teams to work without any gaps, fully integrated. Reports are very easy to generate and personalize.

Nachteile

The Email designer and Landing Pages Designer is not the ideal yet, is a little difficult to use.
Other problem is the incapacity to separate invoices and charges to my clients in Brasil. I need to receive from my clients separately and pay for all Sharpspring licences.

5 von 675 Bewertungen angezeigt Alle Bewertungen

SharpSpring Häufig gestellte Fragen

Weiter unter folgen häufig gestellte Fragen über SharpSpring.

SharpSpring bietet folgende Kostenpläne an:

  • Preismodell: Abonnement
  • Gratis Testen: Nicht verfügbar

Wir haben keine Informationen über die Funktionen von SharpSpring

SharpSpring hat die folgenden typischen Kunden:

Kleine Unternehmen, Großunternehmen, Mittlere Unternehmen

SharpSpring unterstützt die folgenden Sprachen:

Deutsch, Englisch, Französisch, Italienisch, Niederländisch, Portugiesisch, Spanisch, Türkisch

SharpSpring unterstützt die folgenden Geräte:

Android, iPhone

SharpSpring kann in folgende Anwendungen integriert werden:

APIANT, Accelo, LeadsBridge, LiveAgent, OptinMonster, PieSync, Pipedrive, ProjectManager.com, Teamleader, amoCRM

SharpSpring bietet folgende Optionen für Kundensupport:

Online-Support, Telefon-Support, Video-Anleitungen, Wissensdatenbank, Häufig gestellte Fragen

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