Ticketing solution for theaters, schools, and non-profits
4.6/5 (30 Bewertungen)For theaters, schools, and other organizations that stage live events, TicketPeak provides an end-to-end ticketing solution. The Web-based application allows users to create events, allocate seating, and accept credit card payments. Patrons can use the self-service portal to purchase and print tickets at home. Patrons can buy tickets on from the desktop or from mobile devices.
TicketPeak also provides users with box office management, fundraising management, and ticket brokering functions. TicketPeak’s uses are extensible and allow for considerable experimentation on the part of the user. Designed by concert musicians with the idea in mind of streamlining how concert tickets are sold at the local level, the app works as well as for all types of live performances, cinemas, dinner theaters, and sporting events. For non-profits, TicketPeak is useful for selling tickets to events such as charitable galas, auctions, and the like. TicketPeak also manages ticket exchanges.
The app is entirely Web-based and it generates a mobile-friendly customer portal. TicketPeak generates a variety of reports to help users keep track of available seating and sales performance. TicketPeak features social media marketing tools to help users promote events and sell tickets through sites such as Twitter and Facebook.
Vorteile
-AMAZING customer service. Probably the best customer service i've ever dealt with ever. Louis was available via email and phone and wrote back to emails immediately. I never felt stressed waiting for a call back from him b/c he was so prompt in getting back to me. I really wish all companies had someone as attentive and reliable as he was with ticketpeak.
-The site is very easy to maneuver through. At first i wasn't sure what to click and where to go but after playing around a little bit, it was mostly self explanatory and most people would have no problem using it.
-EXTREMELY quick in getting our site up and running. It was less than 24 hours from the time i sent Louis our seating chart and we started selling tickets.
-LOVE that you can add a jpeg logo to personalize tickets.
-It's GREAT that you can add messages on the ticket regarding the show.
-the reports the site provides are SOOOO informative and helpful afterwards.
-We received a ton of compliments.
Nachteile
I can honestly say that i cannot think of any cons of this site or the people that i dealt with. It really is a fabulous site and program and I have and will continue to recommend it to people who could benefit from it.
Vorteile
Though perhaps not the most feature-rich option, TicketPeak is so easy to use that our all-volunteer box office staff can learn to use it in no time. And the rates are low so we don't have to worry so much about the bottom line.
Nachteile
There are enough options and enough reports to handle our basic operations, but a large organization may need something more robust.
Hi Dan,
Thank you for reviewing TicketPeak we appreciate your feedback and are continuously making improvements!
Vorteile
The reasonable price is a big draw, but it is also pretty simple to set up the events. The upgrade to mobile-friendly was great. I like that we can upload an image to our tickets and edit the content, at least somewhat. Our switch from PayPal to the TicketPeak credit card processor resulted in far fewer payment problems!
Nachteile
The reports are pretty clunky and a bit confusing to download. It would be nice to archive old events such that they no longer show up on the reports option. Marking dozens of boxes to sort to a specific event is pretty annoying.
HI Susan,
Thank you for taking the time to submit a review. Sorry to hear you are having trouble with the reports section. If you need some support with this we would be happy to help, additionally we have an extensive FAQ section available on our site as well.
Vorteile
It is a great for the money. They provide excellent customer service, personal attention to needs that arise.
Nachteile
Some things are a bit difficult to navigate. Seating charts are small. Mostly satisfied with minimal complaint.
Thank you for taking the time to submit a review!
Our cash flow was better. We did paper registration and cheques/cash the first day of class. Now we have a continuous online registration. We are still converting people to online after all the years of being paper based. It's easy to print registration lists to know who's coming and how much room we have in the class. Online ticket sales are great, we know when our small studio is sold out.
Vorteile
Training was easy, it's very intuitive. Our customers have asked for online technology for a long time and they are happy too with the ease of use of the software.
Nachteile
I would like to be able to make distinct groupings for our classes, I loaded Fall, Spring, March Breaks and they are one long list, it would be easier to see what you are looking for if there could be breaks in the listings. I'd love a bigger logo for our group too.
Thank you for taking the time to review TicketPeak! We appreciate your feedback and are constantly working on making improvements.
Priced at .75 (USD) per ticket plus 1.5% of the total ticket price. Discounts are available for non-profit organizations.
● Sell tickets online and via social media sites through a mobile-friendly Web portal.
● Automate seating assignments, ticket exchanges, and printing from TicketPeak’s dashboard.
● Process credit card payments for local events online.
● Intelligently issue season passes and sell reserved seating.
● Generate a variety of sales and seating reports directly within TicketPeak.
Weiter unter folgen häufig gestellte Fragen über TicketPeak.
TicketPeak bietet folgende Kostenpläne an:
Beginnt ab: $0.8
Preismodell: Free
Kostenlose Testversion: Verfügbar
Priced at .75 (USD) per ticket plus 1.5% of the total ticket price. Discounts are available for non-profit organizations.
TicketPeak bietet die folgenden Funktionen:
TicketPeak hat die folgenden typischen Kunden:
Freie Mitarbeiter, Großunternehmen, Mittlere Unternehmen, Non-Profit, Öffentliche Verwaltung, Kleine Unternehmen
TicketPeak unterstützt die folgenden Sprachen:
Englisch
TicketPeak hat folgende Preismodelle:
Free
Wir haben keine Informationen darüber, welche Geräte TicketPeak unterstützt
Wir haben keine Informationen darüber, welche Integrationen TicketPeak hat
TicketPeak bietet folgende Optionen für Kundensupport:
Häufig gestellte Fragen, Online-Support, Telefon-Support
We had decided this year to switch to online assigned seat ticketing so that it would be less work for us during the school day and less lines at the door due to the fact we were always general admission. We went back and forth on whether or not we wanted to do it and i look back now and i'm mad at the time we wasted making a decision because it was THE BEST DECISION we could have made. It saved us SOOO much time and aggravation and kept our lobby so much more pleasant. In the past people waited an hour or more on line so that they got a good seat. Now, people came 15-30 minutes before show time, could walk around the lobby and then go in to their assigned seats. We noticed we also sold a lot of merchandise in our lobby this year because people did not need to stand in line, which was an extra added bonus! DO NOT WASTE TIME, EMAIL TICKETPEAK TODAY!!! You will NOT be dissapointed!!! Thank you Louis for all your help!!!