--- description: Ausführliche Erfahrungsberichte zu Virtuagym mit detaillierten Infos zu Funktionen, Preisen und Bewertungen. Verschaff dir einen schnellen Überblick zu Benutzerfreundlichkeit, Vor- und Nachteilen & vergleiche Virtuagym dank GetApp Austria mit ähnlichen Produkten. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Virtuagym Erfahrungen, Kosten & Bewertungen | GetApp Österreich 2026 --- Breadcrumb: [Startseite](/) > [Club Management Software](/directory/152/club-management/software) > [Virtuagym](/software/102773/virtuagym) # Virtuagym Canonical: https://www.getapp.at/software/102773/virtuagym Seite: 1 / 12\ Zurück: [Nächste Seite](https://www.getapp.at/software/102773/virtuagym?page=2) > Virtuagym ist eine All-in-One-Fitness-Software für Gyms, PTs und Wellness Clubs. Verwalte Mitglieder, wiederkehrende Zahlungen, eine Kunden-App und andere Anforderungen deines Fitnessgeschäfts. > > Bewertung: **3.8/5** von 264 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Übersicht ### Hauptvorteile von Virtuagym Gebrandete, wiederkehrende Rechnungen - Online- oder Barzahlungen für Mitglieder Dashboard für Mitgliederverwaltung und -bindung - Erstelle bearbeite Mitgliederprofile und erhalte Analysen von deinen Mitgliedern/Kunden basierend auf deren App-Nutzung und Anwesenheit Guthabenbasierte Konten - Verwende Guthaben und ein automatisches Guthabenabzugs- und Verlängerungssystem, um Mitgliedern den Zugang zu Kursen, Solarien, PT-Trainingseinheiten und mehr zu ermöglichen. RFID/Tag-Check-in-Gate und -System - Verfolge den Zugang und die Sicherheit deiner Mitglieder. Kontrolliere die Mitgliederdaten über den Tag und erleichtere die Mitgliederverwaltung. ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **3.8/5** | 264 Nutzerbewertungen | | Bedienkomfort | 3.8/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 3.8/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 3.7/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 3.8/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 70% | (7/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: Virtuagym - **Region**: Amsterdam, North Holland, Niederlande - **Gegründet**: 2008 ## Gewerblicher Kontext - **Startpreis**: € 29,00 - **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Mac (Desktop), Windows (Desktop), Android (mobil), iPhone (mobil), iPad (mobil) - **Unterstützte Sprachen**: Deutsch, Englisch, Französisch, Griechisch, Italienisch, Litauisch, Niederländisch, Norwegisch, Polnisch, Portugiesisch, Russisch, Spanisch, Türkisch - **Verfügbare Länder**: Belgien, Deutschland, Frankreich, Irland, Kanada, Luxemburg, Niederlande, Schweiz, Spanien, Vereinigte Staaten, Vereinigtes Königreich, Österreich ## Funktionen - API - Abrechnung & Rechnungsstellung - Abrechnungsportal - Aktivitäts-Dashboard - Aktivitäts-Verfolgung - Alarmfunktion / Benachrichtigungen - Anmeldung / Onboarding - Anpassbare Rechnungen - Anpassbare Vorlagen - Anwendungsmanagement - Anwesenheitsmanagement - Aufgabenbibliothek - Aufgabenmanagement - Auftragsmanagement - Automatisierte Terminplanung - Berichterstattung / Analyse - Berichterstattung und Statistik - Besuchermanagement - Buchhaltung - CRM-Systeme ## Integrationen (9 insgesamt) - Adyen - GitHub - Mailchimp - Matrix - Meta for Business - PayPal - Paysafe - Twitter/X - Xplor Gym ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Telefon-Support - Chat ## Category - [Club Management Software](https://www.getapp.at/directory/152/club-management/software) ## Ähnliche Kategorien - [Club Management Software](https://www.getapp.at/directory/152/club-management/software) - [Mitgliederverwaltung Software](https://www.getapp.at/directory/171/membership-management/software) - [Terminplaner Software](https://www.getapp.at/directory/316/appointments-scheduling/software) - [Fitnessstudio Software](https://www.getapp.at/directory/673/health-fitness/software) - [Personal Trainer Software](https://www.getapp.at/directory/745/personal-trainer/software) ## Alternativen 1. [Mindbody](https://www.getapp.at/software/91024/mindbody) — 4.0/5 (2982 reviews) 2. [WellnessLiving](https://www.getapp.at/software/109617/wellnessliving) — 4.4/5 (605 reviews) 3. [ClubRight](https://www.getapp.at/software/109185/club-right) — 4.8/5 (182 reviews) 4. [Wodify](https://www.getapp.at/software/91421/wodify) — 4.5/5 (154 reviews) 5. [ClubExpress](https://www.getapp.at/software/91322/clubexpress) — 4.2/5 (515 reviews) ## Nutzerbewertungen ### "BUSINESS PLANNING AND CUSTOMER SUPPORT" — 5.0/5 > **Oliver** | *20. August 2018* | Gesundheit, Wellness & Fitness | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: The software is extremely versatile which has shaped the business direction of our physical activity intervention for the corporate market. The number of exercises and activities listed in the library is amazing, you can really shape your fitness programming to any demographic, we specialise in corporate health and the library provides everything and more for our exercise prescription. Finally, I find that the using the animated personal trainer is really motivating for clients as they are not intimidated by a perfectly toned personal trainer, which can be demotivating, this tool enables you to look at the character and visualise that you can do the exercise demonstrated by looking at an illustration. > > **Nachteile**: In the membership phase of setting up the software, it would be useful if you can delete membership you no longer wish to keep active, you can only disable them. However, when I asked a member of the customer support team did explain that other users accidentally deleted memberships, so this is why Virtuagym implemented the disable option. So I guess the users need to be more carefull. > > My business model required a software where we can prescribe and schedule exercise for business travellers and the Virtugym software has way exceeded our expectations and in fact has shaped our business plan much more than we could of antipated. ----- ### "Great all-in-one software for managing clubs" — 5.0/5 > **Kelly** | *18. Dezember 2021* | Gesundheit, Wellness & Fitness | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: High functionality, great user experience/design > > **Nachteile**: More options for reporting/analytics would be helpful. > > Great support. ----- ### "SCAMMERS- BUYERS BEWARE\!\!\! This is long but please read I am trying to save you some coins." — 1.0/5 > **taylor** | *18. Dezember 2018* | Gesundheit, Wellness & Fitness | Empfehlungsbewertung: 0.0/10 > > **Vorteile**: I liked the multiple discussion groups that could be created. Theoretically, virtuagym has features that COULD, could being the keyword, change the game. Unfortunately, the system had way too many glitches to be used for business purposes unless you are trying to look like a joke who has no idea what they are doing. > > **Nachteile**: Faulty Workout editor and the other glitches I experienced. I wish I could add video to these reviews to show what the workout editor was doing since its hard to explain, but basically, it was not working as it should AT ALL. Even customer service AND my account manager, who conveniently disappeared when I asked for my money back, admitted that the redirects that were happening within the editor made no sense. It was clearly faulty. I was also unable to message clients within the software because it would tell me "no records found" even though if you went to the client list, they were clearly in the system. I was also given little to no guidance when I was having an issue with payments, not processing. Basically, everyone has to be manually charged if you have a service fee in place. So all my clients were only being charged the service fee, and the monthly balance would land in outstanding. When I reached out to customer service about this and asked if there was something I need to do manually in order for the rest of the payment to process, I was told no. I even asked a follow-up question to MAKE SURE there was nothing I needed to do. Of course, it was later revealed that the outstanding balances were there because I did not send the invoices, which means YES, you do have to manually process the payments as I guessed when I contacted customer service, even though they apparently don't know this themselves. > > THE WORST\! After a few days of dealing with a faulty product and receiving little to no help with my issue, I reached out to my account manager, to have my money refunded and contract canceled on 11/8. I've used other services in the past and I've never had to sign any contract that did not "allow" me to cancel, which should have been a red flag. They also have no trial period which is another anomaly with Virtuagym and also, another red flag. She waited just a day before a week (11/14) to respond to me and she claimed that my contract was submitted for cancellation because "management handles cancellations". When I responded and asked who I should be waiting to hear from, she did not respond and that email remains unanswered. I'd like to note that prior to me reaching out for a refund, she was very quick with her replies. After that, getting in contact with someone was nearly impossible no matter how many times I called or emailed them. I made my last call to them the day after Thanksgiving and left a voicemail saying that I was waiting until Monday before I called my bank to dispute the charge. I waited until Wednesday and heard nothing so I disputed the charge. The funniest thing about all of this that the workout editor as I am typing this STILL does not work. Finally, on 12/5, almost a month since I reached out, I got an email saying my contract was being submitted to management...even though she claimed she submitted it on 11/14. ----- ### "Slow Start" — 4.0/5 > **Susan** | *29. Juli 2020* | Gesundheit, Wellness & Fitness | Empfehlungsbewertung: 7.0/10 > > **Vorteile**: Our studio loves the Community feature of this product to share information, updates, and ease of engagement with clients. Ease of scheduling classes and other functions increases the more you use the platform. The use of groups for specific modalities and increased engagement with instructors is another plus. The mobile app and additional Nutrition App through the PRO feature is also a great feature to pair fitness and nutrition. > > **Nachteile**: The financial set-up was a nightmare at the start as we were not able to use US payment systems. The turn around time from PaySafe was not at all conducive to good business practices. This seems to have been recently rectified with the addition of other payment options. > > Client engagement is active with use of the platform. ----- ### "Great customer service and timeliness\!" — 5.0/5 > **Colten** | *4. Oktober 2021* | Gesundheit, Wellness & Fitness | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: I love how user-friendly Virtuagym has been. From the sign up process to the member management, the system is very easy to work with. > > **Nachteile**: The transition from our previous software company to Virtuagym could've got a little easier, specifically talking about the transferring of payment methods. We're struggling to get ALL of our current members involved with the app and to set up their payment methods. > > Overall, I'm please with our new software company, Virtuagym. They've been able to answer any and all questions that we've had. ----- Seite: 1 / 12\ Zurück: [Nächste Seite](https://www.getapp.at/software/102773/virtuagym?page=2) ## Links - [Auf GetApp anzeigen](https://www.getapp.at/software/102773/virtuagym) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Strukturierte Daten