SimplePractice is powerful and transformative, just like you. Run your health & wellness business with SimplePractice so you can focus on seeing clients, getting paid, and growing your business--let us handle the rest. A streamlined intake process allows clients to self-schedule, submit fully paperless intakes ahead of a session, and pay directly in the free Client Portal without you ever handling a credit card. Our team will help you switch over at no cost so you can almost instantly start sending free appointment reminders to reduce no-shows (text/voice/email), send secure messages to your clients and your team, and take advantage of unlimited document storage.
Notes and documentation are a breeze with SimplePractice's note template library, customizable templates, diagnosis & treatment planners, and FREE Wiley PracticePlanners! Plus, our top-rated mobile app enables you to run your business on the go with all the same security and privacy features you've come to expect from SimplePractice. Integrated Telehealth means you can see clients from anywhere, including your phone, so you and your clients can always find a way to connect! Our integrated payment solution plus fully electronic insurance claims processing and management from start to finish help you get paid quickly. Join thousands of satisfied customers and try SimplePractice free today!
Overall it is the best software solution that I was able to find and I tested quite a few. The only other one that came close at a comparable price was Therapy Appointment but I found Simple Practice to be overall better. I do like it and really hope that they constantly improve the software to include the things I mentioned above. If they do then I do not see myself leaving Simple Practice for a long time.
For me the best feature of this software is the online integration such as the client portal, the syncing with my google calendar, the video appointment capability, online scheduling, online bill payment, texting feature, automatic appointment reminders and easy online access to my EHR. I also like the simple modern design - this is what initially attracted me to simple practice. I have had good experience with customer service. Sometimes chat has been available but other times I've had to email them (but I wish chat was always available).
I want more customization capability. Such as customizing what the client portal looks like (graphic design of the portal is lacking). Also would like to better customize the reminder and welcome emails, such as by being able to use rich text formatting. I would like to be able to customize discreet data fields in the EHR, such as being able to edit my demographics form to include things I want to track. And also be able to have discreet custom data fields such as to keep track of PHQ-9 scores or other biometric data I want to be able to track over time.
I would also like to have faxing built into the software because I work closely with medical providers and this is their primary way of communicating with other providers.
Also wish they would offer a different credit card processing vendor because Stripe is one of the most expensive ones I compared.
So far, I've only created templates, added clients, and input insurance information. I'm moving on to billing next week so I'll know more then.
I would add that I really appreciated the half-hour in-person tutorial (via zoom) I received near the end of my trial period.
There are many things I like about this EMR: the format is pleasing and (mostly) intuitive, the side bars are handy, and the trove of FAQ's and videos is astounding and often very helpful.
The templates limit the user to certain forms and give fairly small boxes for narrative responses. I used to use EPIC and I miss being able to populate an open page with my template and add/adjust it as desired, like a Word document.
I also wish the calendar allowed for more detail--like, a different color for intakes vs follow-up appointments would be really nice. Or, there could be a code before the client's name in the calendar slot--like, 'I - Jane Doe' and 'F - John Doe'.
I also wish that the end time of the appts was more clear. I like to schedule a 15 min break between my appts and the "Weekly" view is definitely better than the "monthly" view for this, but still not as clear as I would like.
- Seamless transition from prior electronic medical record (EMR) to SimplePractice. Just great.
- Everything works, and loads fast
- UI is clear, intuitive
- Features work really well, including the videoconferencing add-on. Just really great!
Bottom line: It works exactly as described, was easy to set up, and really is a joy to use. Seriously.
I have not found something I didn’t like yet. I have been using it for a few days since I set it up this week, and everything is working really well! No problems.
Geoff, welcome to the SimplePractice Community. We're glad that your transition to SimplePractice was seamless, and that you enjoy using our all-in-one practice management platform. - Gillian from SimplePractice
In spite of the cons noted above (and I could have written more), Simple Practice is VERY good software and would actually kill the game so to speak if they fixed some of the flaws noted above as well as improving customer service. While I do like that why have not outsourced customer service to a foreign country like many others, the lack of phone support can be rather irritating. No one wants to send emails back and forth to resolve issues,
Simple Practice really is super easy for the average user. It has a modern look and feel. In less than 60 seconds (52 seconds to be exact) you and create a new client, schedule and send intake forms to be electronically signed. Overall the system is pretty intuitive. I love that you can create your own document and forms. The template creator is fairly easy. I also like that clients can "request" an appointment, which I can approve or deny. Finally, the calendar has very robust features (even better than 'many' of the scheduling apps). Also this comment isnt about the software per se but about the company-- I truly appreciate the they encourage feedback and suggestions from their subscribers and take action on 'some' of the suggestions.
Simple Practice takes a really long time to get enrollments with Medicaid & Medicare. They blame CMS but even CMS says it doesn't take months to get approved to bill though a clearinghouse (Yes, I know SP is not a clearinghouse). Secondary billing with is an absolutely nightmare. You literally have to do it manually--as in printing and mailing. I'm not really sure why but every single client I have with secondary insurance billing section is messed up. Allocating payments appropriately is a mystery and there is a 'special' way you have to do it which Ive never been able to grasp. The end result is no client with secondary insurance has a zero balance. Treatment Plans do not have electronic signatures, which is a great disappointment. While there is a template builder, it's not intended for Treatment Plans only Progress Notes. Technically you can create an ITP of your own liking but in order to see your ITP goals/objectives to write your notes, you MUST use one of their templates (creating double work). Simple Practice is now being marketed for use for Group Practices. I was disappointed to learn that if you have Interns or Intermediate/Pre-Licensed Clinicians while you can review and sign their notes, there is not notification of any kind. This mean the Intern/Pre-Licensed Clinicians would need to email the Supervisor which client notes to read either daily or weekly--which is simply ridiculous.
Michelle, thank you for your comprehensive review. We're glad to support your practice with our best-in-class practice management platform. We're constantly working on improving our platform, as you've pointed out in our review, and are looking forward to improving our functionality around secondary claims, documentation, and group practices. Thanks for being our customer over the years. - Gillian from SimplePractice
I love all that I can do with Simple Practice. I was looking for a service that can house my client documents for my in-person private practice, teletherapy practice, and coaching business all in one. It makes the onboarding/intake process for new clients so streamlined and easy. It's so nice to have one less thing to worry about as a new small business owner. Customer support has been excellent. It feels great knowing I'll have help if I need it for something so essential to my business.
Sometimes it's not that simple to use! But I think it speaks more to the breadth of options available than to the software itself. There's so much I could do with it, at times it is overwhelming.
Victoria, we appreciate your glowing review. Our goal is to support practices like yours so they can grow and thrive. Thanks for choosing SimplePractice as your all-in-one practice management platform. - Gillian from SimplePractice
Plan 1: $ 39/month or $33 with annual plan
Plan 2: $ 49/month or $42 with annual plan
● SimplePractice offers a fully paperless intake process, plus the ability to send documents and homework back and forth with your clients in a secure, HIPAA-compliant Client Portal with unlimited storage for no charge.
● SimplePractice streamlines the note-taking process with a note template library, or you can build custom forms of your own to send to your clients through the Portal. Plus, use Wiley PracticePlanners FREE through January 2020!
● SimplePractice empowers professionals on the go with a top-rated mobile-app (iOS & Android) that features 2-way calendar sync, note-taking, and the ability to offer HIPAA-compliant Telehealth sessions securely and remotely.
● SimplePractice makes it easy to get paid with integrated credit card processing, an optional auto-pay feature, plus full support for electronic insurance claim filing and management from start to finish.
● SimplePractice offers free appointment reminders to reduce your no-show rate (voice/text/video), and our excellent, on-site Customer Support team will be with you every step of the way as you get your business up and running with our intuitive, innovative, practice management software.
Weiter unter folgen häufig gestellte Fragen über SimplePractice.
SimplePractice bietet folgende Kostenpläne an:
Beginnt ab: 39,00 $/Monat
Kostenlose Testversion: Verfügbar
Plan 1: $ 39/month or $33 with annual plan
Plan 2: $ 49/month or $42 with annual plan
SimplePractice bietet die folgenden Funktionen:
SimplePractice hat die folgenden typischen Kunden:
Freie Mitarbeiter, Mittlere Unternehmen, Non-Profit, Kleine Unternehmen
SimplePractice unterstützt die folgenden Sprachen:
SimplePractice hat folgende Preismodelle:
SimplePractice unterstützt die folgenden Geräte:
SimplePractice kann in folgende Anwendungen integriert werden:
Braintree, Google Calendar, Microsoft Outlook, Stripe, iCloud
SimplePractice bietet folgende Optionen für Kundensupport:
Häufig gestellte Fragen, Forum, Wissensdatenbank, Online-Support, Telefon-Support, Video-Anleitungen