Über Lavu POS
Ein All-in-One-System für iPad Restaurants-POS mit Inventar-Management, Personaleinsatzplanung, Vertriebssteuerung und individuellen Berichten
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- Branche: Restaurants
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Amazing and efficient service
Bewertet am 19.7.2023
Amazing
Amazing
Vorteile
Everything : fast and efficient and reasonably price
Nachteile
Nothing ; we are very happy in particular with [sensitive content hidden]
In Betracht gezogene Alternativen
TouchBistroWarum Lavu POS gewählt wurde
Price and efficiencyZuvor genutzte Software
Toast POSGründe für den Wechsel zu Lavu POS
Price and efficiencyAntwort von Lavu
Hi Giuseppe, thank you so much for sharing your experience. We are so glad to hear that everything has been amazing! As always please do not hesitate to reach out if you need anything. Thank you again!
- Branche: Restaurants
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 8.0 /10
Good product, hard to find anything that compares.
Bewertet am 9.5.2022
Pretty good experience overall. Over the years we've had communication issues. There have been some...
Pretty good experience overall. Over the years we've had communication issues. There have been some price increases and fees snuck in that I wasn't happy about. I can usually read between the lines and see when they are doing things to attempt to make.. and they haven't always been the most upfront about it. I usually call them out on it and at times have had to email the[SENSITIVE CONTENT] about issues that weren't getting resolved. I will say he's immediately gotten on the issues each and every time I've email and gotten me taken care of. Years ago there were some pretty bad issues with the service going offline and we were totally down. This has gotten 1000% better since they switched to AWS hosting. We did have another several hour outage recently, but that's the first and only one in years.
Vorteile
Pretty easy to use, stable for the most part. We've been using the software for 7+ years I believe. Over time we've integrated and started using more and more of their products such as KDS and card processing. Recently restructured their pricing and we now get the same service for less!
Nachteile
At times, certain things could be easier. I don't think the pizza building is perfect and could still use work. This goes for both Lavu and MenuDrive. We make it work and they've made lots of improvements over the years with help from our input.
Antwort von Lavu
Hi Brian! First off, I'd like to thank you for your continued business, and for your feedback! We really appreciate your comments, and we are continuously improving our product to fit the needs of each customer.
- Branche: Essen & Trinken
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 0.0 /10
Lavu POS Review
Bewertet am 28.12.2020
used to have excellent customer service, but our system went down two days before xmas and we were...
used to have excellent customer service, but our system went down two days before xmas and we were unable to run credit cards for half the day. second busiest day since july. Couldn't enter tips that day either.
and i tried calling them 3 times that night, plus an email. their chat hasn't worked in months.
4 days later I still have not heard from them
Vorteile
i don't remember why I chose them over the three other ones I tried a couple of years ago.
I think because I could use my own credit card processor.
But its easy enough to use for the features that i use which are basic operation of cash register
it is intuitive and takes little training
Nachteile
things go wrong, the printer drops offline a lot and needs help getting back. sometimes its the wifi that reconfigures to a different wifi, sometimes the printer just randomly stops working.
I can't use the staff scheduling because they insist that work week starts on sunday, yet that is halfway through the weekend. our schedule and pay period run monday- sunday
but I am now looking for a system that can organize cake orders for a week or a month after the order is taken, which most systems don't do.
Also they said that my gift cards would integrate, but they did not
Antwort von Lavu
Hi Matt, thanks for leaving us a review. We appreciate hearing from all of our customers, and we do love that Lavu helped you with processing on your terms. We have expanded our customer support team to be available 24/7, in several countries, through chat, email, and phone.
- Branche: Gastgewerbe
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
[sensitive content hidden] is the best!!!
Bewertet am 22.2.2023
The best. [sensitive content hidden] is always there when i need the help, plus it has been a...
The best. [sensitive content hidden] is always there when i need the help, plus it has been a seamless transition
Vorteile
How simple the product is to use is why we choose lavu
Nachteile
the security settings are not detailed enough for modifying it to meet my needs better
In Betracht gezogene Alternativen
Revel SystemsWarum Lavu POS gewählt wurde
I like how simple lavu isZuvor genutzte Software
Revel SystemsAntwort von Lavu
Hi John - thank you for your feedback, we love to hear it! We're so happy we could help your restaurant streamline operations.
- Branche: Essen & Trinken
- Unternehmensgröße: 201–500 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 7.0 /10
Lavu POS
Bewertet am 1.10.2021
Vorteile
Lavu POS is a very easy-to-use iPad-based POS. I have been using it for more than 7 years and it has improved from time to time. The ease of setting up a menu online through the Lavu control panel in no time is a blessing you can set multiple modifiers and group modifiers for all the items. The customer order-taking process is very smooth & quick for the staff as they can add the food or beverages item send it to the Kitchen the items will be printed on the respective station. Lavu POS suits our restaurant environment as we have seating arrangements upstairs and downstairs everything works flawlessly with the old apple routers that we have been using.
Nachteile
They have been fixing most of the glitches from time to time. We started using Lavu Retro that was the most stable version of Lavu since that there have been so many changes current version is 5.0. It works slow during busy hours but not most of the time.
The item adds up to the receipt multiple times which makes the reconciliation difference in the end-of-day report. The printer stops working sometimes so we have to close the app and reopen it again.
Antwort von Lavu
Hi Murtaza, thank you for your review! We love hearing from our customers. We are always working towards making our product the best it can be!
Lavu POS Häufig gestellte Fragen
Weiter unter folgen häufig gestellte Fragen über Lavu POS.F. Welche Preispläne bietet Lavu POS an?
Lavu POS bietet folgende Kostenpläne an:
- Ab: $ 59,00/Monat
- Preismodell: Abonnement
- Gratis Testen: Nicht verfügbar
F. Wer sind die typischen Nutzer von Lavu POS?
Lavu POS hat die folgenden typischen Kunden:
Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000
F: Welche Sprachen werden von Lavu POS unterstützt?
Lavu POS unterstützt die folgenden Sprachen:
Chinesisch, Deutsch, Englisch, Französisch, Italienisch, Portugiesisch, Russisch, Spanisch
F. Unterstützt Lavu POS mobile Geräte?
Lavu POS unterstützt die folgenden Geräte:
iPhone (mobil), iPad (mobil)
F. Mit welchen anderen Applikationen integriert Lavu POS?
Lavu POS kann in folgende Anwendungen integriert werden:
Marketman, PayPal, Paychex Flex, Square Point of Sale, TableUp, Venga, Wisely
F. Welche Varianten der Kundenbetreuung bietet Lavu POS an?
Lavu POS bietet folgende Optionen für Kundensupport:
E-Mail/Helpdesk, FAQ/Forum, Wissensdatenbank, Telefon-Support, 24/7 Live-Support, Chat
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