Genbook
Online-Terminplanung, die dein Unternehmen mit dem Web verbindet.
4,7 /5 (263 Bewertungen) Eine Bewertung schreibenGenbook Übersicht
Was ist Genbook?
Genbook ist eine Online-Terminplanungssoftware, die für Kundschaft und deren Kundschaft im Web sowie als spezielle Apps für iOS und Android verfügbar ist. Unternehmer und Mitarbeitende, die persönliche Services anbieten, nutzen die Terminplanungsplattform, um Termine zu vereinbaren und zu verwalten sowie Bewertungen und Zahlungen von Kundschaft zu erhalten, ohne Follow-ups per Telefon und E-Mails durchführen zu müssen. Die Kundschaft verwendet die App, um ihre Termine zu buchen, und kann für die Leistungen bezahlen und Bewertungen hinterlassen.
Genbook Übersicht
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Genbook Funktionen
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Genbook Bewertungen
Genbook Bewertungen
Like Having a Virtual Receptionist
I have been with genbook since they started several years ago and this software saves me the cost of hiring a receptionist! Best value for any service I purchase for the business monthly!
EXCELLENT, VERY EFFICIENT, RELIABLE, EASE OF USE
I HAVE LOVED IT FROM THE START, ESPECIALLY WHEN I HAD 6 CONSULTANTS AS I WAS ABLE TO MONITOR WHAT THEY WERE DOING OR NOT DOING AND HELP THEM FILL THEIR HOURS WITH CLIENTS. IT WAS VERY BENEFICIAL AS A CEO. WHEN I DECIDED TO DOWNSIZE I CONTINUED TO USE IT AS I LOVED GENBOOK AND ALL OF THE FEATURES AND EASE OF USE.
Needs more marketing features
I love that its easy for clients and some of how genbook integrates with google. I am often frustrated by downtime due to hardware issues and not being able to pull client lists with filters. If I didn’t have 1500 plus reviews with genbook, I’d probably switch to something more marketing friendly.
Genbook software review
overall Genbook has been great and I really like the software
Genbook takes care of my business
Thank you Genbook for automatically asking clients for reviews. I would rarely think to ask for reviews on my own and now I don't have to! I have over 100 5 star reviews on my website! Thank You Gen Book!!!
Genbook takes care of so much office administration work for me, allowing me more time to do the therapies that I love.
-Red
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Like Having a Virtual Receptionist
Vorteile
Ease of use. I can customize my availability each day and each session.
I love how it automatically sends reminders two clients Which minimizes no shows.
I love how it has the feature that allows me to send customized confirmation emails depending on the service that I am providing to an individual customer.
Great customer service.
Nachteile
The feature I like the least is that they only integrate taking payments or deposits for sessions upfront with Stripe. It would be nice if they offered equation with PayPal.
I wish they integrated with Mailchimp as well as Constant Contact.
Antwort von Genbook
Hi Rebecca Taylor,
We are so grateful for your kind words. Thanks for sharing your review with us and the community.
We are thrilled that you are happy with our service; the team here at Genbook will definitely be happy to read what you wrote.
We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.
Thank you for also sharing some of the ways we can improve, we continue to invest in our product experience and have added this to our current feature and update requests.
Thank you again for your kind words!
Warmly,
Cass on behalf of the Genbook team
EXCELLENT, VERY EFFICIENT, RELIABLE, EASE OF USE
I HAVE LOVED IT FROM THE START, ESPECIALLY WHEN I HAD 6 CONSULTANTS AS I WAS ABLE TO MONITOR WHAT THEY WERE DOING OR NOT DOING AND HELP THEM FILL THEIR HOURS WITH CLIENTS. IT WAS VERY BENEFICIAL AS A CEO. WHEN I DECIDED TO DOWNSIZE I CONTINUED TO USE IT AS I LOVED GENBOOK AND ALL OF THE FEATURES AND EASE OF USE.
Vorteile
EASY TO USE FOR MYSELF AND CLIENTS FOR SCHEDULING, LOVE THE COLOR SO I CAN KNOW WHAT SERVICE I AM PROVIDING AT A QUICK GLANCE, LOVE THE REVENUE ASPECT SO I KNOW WEEKLY WHAT MY INCOME IS AND WHAT IT I HAVE LOST FROM NO SHOWS. LOVE THE NEW WAIT LIST AS IT HAS BEEN WORKING GREAT FOR MY CLIENTS! I LOVE BEING ABLE TO ENTER ALL OF THE CLIENT INFORMATION AND HAVING A PLACE TO DOCUMENT THE NOTES, BESIDES IN THE CLIENTS' CHART.
Nachteile
I HONESTLY CAN NOT THINK OF ANYTHING! COMPARED TO OTHER SOFTWARE AND APPS THIS IS THE BEST AND I LOVE IT.
Antwort von Genbook
Hi Amy,
This review made our day!
We are thrilled that you are happy with our service; the team here at Genbook will definitely be happy to read what you wrote.
We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.
Thank you again for your kind words!
Warmly,
Cass on behalf of the Genbook team
Needs more marketing features
I love that its easy for clients and some of how genbook integrates with google. I am often frustrated by downtime due to hardware issues and not being able to pull client lists with filters. If I didn’t have 1500 plus reviews with genbook, I’d probably switch to something more marketing friendly.
Vorteile
Ease of use for my clients. Not having to create a profile to book makes it easy and clients are more likely to book.
Nachteile
Complete lack of filters for clients.
It’s a spreadsheet. I need a way to pull clients out via different filters and create lists to market to. I don’t understand why this hasn’t happened yet. I’ve been a genbook user since May 2009 and I have asked repeatedly with zero response.
Antwort von Genbook
Hi Valerie,
We are so grateful for your kind words. Thanks for sharing your review with us and the community.
We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.
Thank you for also sharing some of the ways we can improve, we continue to invest in our product experience and have this with our current feature and update requests.
Thank you again for your kind words!
Warmly,
Cass on behalf of the Genbook team
Genbook software review
overall Genbook has been great and I really like the software
Vorteile
this software is easy to use. customer service is excellent. I love that my reviews are linked to google. I love the accessibility to communicate with clients automatically without me personally having to send out emails, confirmations, specials. I love the new feature that allows me to select specific clients that have been in recently, had recent birthdays, etc.
Nachteile
There is only one thing I do not like about this software and its sop frustrating! Importing client data! I do not like that I have to use their partnered email software, which is ridiculously expensive, to easily send out personalized emails to my clients. there needs to be an easier way of importing client data. there should also be a way to have the option to import just emails, or address, etc not everything all at once it takes me over an hour to delete all the unnecessary info to be able to send a mass email to clients. I have almost changed software companies because of this. would love to see this change!
Antwort von Genbook
Hi Brannigan,
We are so grateful for your kind words. Thanks for sharing your review with us and the community.
We are thrilled that you are happy with our service; the team here at Genbook will definitely be happy to read what you wrote.
We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.
You'll be pleased to know that Comms will be released before the end of the year which will solve this problem for you.
Thank you again for your kind words!
Warmly,
Cass on behalf of the Genbook team
Genbook takes care of my business
Thank you Genbook for automatically asking clients for reviews. I would rarely think to ask for reviews on my own and now I don't have to! I have over 100 5 star reviews on my website! Thank You Gen Book!!!
Genbook takes care of so much office administration work for me, allowing me more time to do the therapies that I love.
-Red
Vorteile
Ease of use for clients, it is quick and easy to setup their account and schedule.
Nachteile
clients have problems knowing how to cancel their appointments.
I am not sure how to cancel genbook from sending a review request.
Antwort von Genbook
Hi Red,
This review made our day!
We are thrilled that you are happy with our service; the team here at Genbook will definitely be happy to read what you wrote.
We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.
Thank you for also sharing some of the ways we can improve, we continue to invest in our product experience and have added this to our current feature and update requests.
Thank you again for your kind words!
Warmly,
Cass on behalf of the Genbook team
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Genbook Preis
Genbook Preis
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Genbook Funktionen
Genbook Funktionen
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Kategorien
Kategorien
Genbook Häufig gestellte Fragen
Genbook Häufig gestellte Fragen
Weiter unter folgen häufig gestellte Fragen über Genbook.
F. Welche Preispläne bietet Genbook an?
Genbook bietet folgende Kostenpläne an:
Beginnt ab: 25,00 $/Monat
Preismodell: Abonnement
Gratis Testen: Verfügbar
F. Was sind die Hauptfunktionen von Genbook?
Wir haben keine Informationen über die Funktionen von Genbook
F. Wer sind die typischen Nutzer von Genbook?
Genbook hat die folgenden typischen Kunden:
Kleine Unternehmen, Non-Profit, Freie Mitarbeiter
F: Welche Sprachen werden von Genbook unterstützt?
Genbook unterstützt die folgenden Sprachen:
Englisch
F. Welche Preispläne bietet Genbook an?
Genbook hat folgende Preismodelle:
Abonnement
F. Unterstützt Genbook mobile Geräte?
Genbook unterstützt die folgenden Geräte:
Android, iPhone
F. Mit welchen anderen Applikationen integriert Genbook?
Genbook kann in folgende Anwendungen integriert werden:
BirdEye, Constant Contact, Constant Contact, Facebook, Microsoft Outlook, Squarespace, Stripe, Wix, Wordpress, Yahoo Small Business
F. Welche Varianten der Kundenbetreuung bietet Genbook an?
Genbook bietet folgende Optionen für Kundensupport:
Telefon-Support, Online-Support
I have been with genbook since they started several years ago and this software saves me the cost of hiring a receptionist! Best value for any service I purchase for the business monthly!