GoToConnect

GoToConnect

Die laut Hersteller erste wirklich vereinheitlichte Sprach- und Videolösung überhaupt.

4.5/5 (416 Bewertungen)

GoToConnect Übersicht

Was ist GoToConnect?

GoToConnect kombiniert die Leistungsfähigkeit und Zuverlässigkeit der Cloud-VoIP-Telefonsysteme von Jive mit den Web-, Audio- und Videokonferenzen von GoToMeeting in einer einfachen, zuverlässigen und flexiblen Lösung. Nutzer können sich über einen Webbrowser, eine Desktop-Anwendung oder ein Schreibtischtelefon nahtlos treffen, sprechen, chatten, texten und zusammenarbeiten.

Für nur 19,95 $ pro Monat eliminiert GoToConnect den Aufwand und die Kosten für die Verwaltung mehrerer Anbieterunternehmen von Kollaborationslösungen. Du erhältst über 100 Meeting- und Cloud-VoIP-Funktionen zu einem günstigen Preis, ohne versteckte Gebühren oder separate Rechnungen.

GoToConnect Übersicht

Preis

Beginnt ab
19,95 $/Monat

Preisoptionen

Gratis Testen
Abonnement
Preis-Leistungs-Verhältnis

GoToConnect Funktionen

Geräte
Unternehmensgröße
K M G
Märkte
Vereinigte Staaten von Amerika
Unterstützte Sprachen
Englisch, Französisch, Deutsch, Portugiesisch, Spanisch

Screenshots

GoToConnect Screenshot:
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GoToConnect Bewertungen

GoToConnect Bewertungen

Gesamtbewertung
4.5
/
5
Ausgezeichnet
257

Sehr gut
122

Durchschnitt
26

Gering
6

Schlecht
5

Preis-Leistungs-Verhältnis
4.5
Funktionen
4.5
Bedienkomfort
4.5
Kundenbetreuung
4.6
91% haben diese Anwendung empfohlen
Susan m C.

Never Missing A Call

Our overall experience with Jive Voice has been an outstanding one. We are a seasonal business and with our prior provider it was a big hassle to turn off lines in the off season. With Jive it was as simple as 1, 2, 3,. We now have a general voicemail box and each desk has its own voicemail box. If one office is extremely busy we can route the calls to another office without having to add another employee which allows us to have better control over our payroll. With Jive you have hold music options without paying for an extra service. Also with Jive we have the ability to answer calls from our cell phones without our private numbers appearing (the customer thinks you are answering from the office). Last but not least Jive's customer service and support team is outstanding. If you have a question or technical issue they are quick to respond and with the response they not only correct the issue they teach you at the same time on how to correct the issue in the future should the problem arise again.


Mit Google übersetzen
Michael W.

Excellent VOIP Service!

I did a lot of comparison shopping when selecting a VOIP provider for my business. There are a number of reputable companies out there and they all offer similar features. Jive edged out the competition in pricing, and since the feature set they offered was equally as robust as the competitors, I went with them and have not been disappointed. Our needs are basic, but it's really nice to know that as our needs expand, the infrastructure at Jive will easily accommodate our most detailed needs.


Mit Google übersetzen
John M.

Solid VOIP System

My experience with Jive was a pleasant one. At the time it was a significant upgrade from our old system and is certainly an adequate solution for a small office with a VOIP need.


Mit Google übersetzen
Marlene L.

Jive Communication

Our overall experience with Jive Voice has been clean and we are pleased that this was the one we chose.


Mit Google übersetzen
Verifizierter Rezensent

It works, but not well, and it has such great potential.

Jive allows us to have multiple company phone numbers and extensions without the need for landlines or phones. It allows employees to receive work calls on their personal cell phone, so they don't have to carry two phones to have a company number. Employees can make outgoing calls through the app without revealing their personal number to the recipient. The admin portal is pretty straightforward and easy to use, but also has tons of features. Overall, this product would be amazing if the app were faster and didn't crash all the time, and if calls made through the app were more reliable.


Mit Google übersetzen
Susan m C.
Branche: Finanzdienstleistungen
Untern. Größe: 2-10 Mitarbeiter
Übersetzen nach: Deutsch

Never Missing A Call

Täglich für Mehr als 2 Jahre genutzt
Bewertet am 2.4.2019
Quelle der Bewertung: Capterra

Our overall experience with Jive Voice has been an outstanding one. We are a seasonal business and with our prior provider it was a big hassle to turn off lines in the off season. With Jive it was as simple as 1, 2, 3,. We now have a general voicemail box and each desk has its own voicemail box. If one office is extremely busy we can route the calls to another office without having to add another employee which allows us to have better control over our payroll. With Jive you have hold music options without paying for an extra service. Also with Jive we have the ability to answer calls from our cell phones without our private numbers appearing (the customer thinks you are answering from the office). Last but not least Jive's customer service and support team is outstanding. If you have a question or technical issue they are quick to respond and with the response they not only correct the issue they teach you at the same time on how to correct the issue in the future should the problem arise again.

Vorteile

Our Company has been using Jive Voice for 2 years now and everyday we learn something new about the system that has helped to make our customer service more effective. This year we started using Jive's Mobile feature. The mobile feature allows us to never miss a call. With this feature you have total control. you can set for do not disturb, or choose to have instant notifications. The best feature is that when I call back from my cell phone caller ID shows the business number instead of my cell number. I can also send a text message from my phone again not revealing my actual cell number. I no longer need two separate phones.

Nachteile

The only thing I like least about this software is that I have not had the time to explore all of the wonderful options available to our company. I am sure I could request to have a representative come out and explain more in depth about the system. Jive also has great tutorial videos available.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote: 10.0/10

Michael W.
Branche: Verlagswesen
Untern. Größe: 13-50 Mitarbeiter
Übersetzen nach: Deutsch

Excellent VOIP Service!

Täglich für Mehr als 2 Jahre genutzt
Bewertet am 2.12.2019
Quelle der Bewertung: Capterra

I did a lot of comparison shopping when selecting a VOIP provider for my business. There are a number of reputable companies out there and they all offer similar features. Jive edged out the competition in pricing, and since the feature set they offered was equally as robust as the competitors, I went with them and have not been disappointed. Our needs are basic, but it's really nice to know that as our needs expand, the infrastructure at Jive will easily accommodate our most detailed needs.

Vorteile

When our company moved away from a larger parent company, we had to find our own phone solution. We have offices spread across the country, so rather than use a cable-TV bundle or something similar, I knew a feature-filled VOIP service was a must. While others offer similar features, I needed a company that I could count on to hold my hand through the technical end of the setup because we are too small for our own IT department. Jive excelled in this area. Their excellent USA-based tech support helped get me up and running in no time flat. The transition from our old parent company's service to the new one we set up ourselves through Jive was seamless. If I had to choose one thing I liked most about my experience with Jive Voice, it is their technical support! Their service in both areas (support and actual uptime) has never let us down.

Nachteile

I suppose you could say I'm tech "savvy", but I'm not an engineer. For someone like myself who had never set up a VOIP system before, it was a bit intimidating to sift through the online guides to figure out what gear we needed, how it should be configured, and that sort of thing. While much of this documentation did exist on their web site, a beginner's tutorial that was more comprehensive would have been appreciated. Nevertheless, as mentioned elsewhere in this review, their call-in technical support was extremely helpful in answering my newbie questions at all hours of the night. If I had any criticism at all, it might be that I would have liked a bit more thorough online documentation for a beginner. Something like a "setup wizard" might have been helpful, but calling their support line (even at 11pm in the evening) got me exactly what I needed, so I really have no serious complaints.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote: 10.0/10

John M.
Branche: Finanzdienstleistungen
Untern. Größe: 2-10 Mitarbeiter
Übersetzen nach: Deutsch

Solid VOIP System

Weitere für Mehr als 2 Jahre genutzt
Bewertet am 25.3.2020
Quelle der Bewertung: Capterra

My experience with Jive was a pleasant one. At the time it was a significant upgrade from our old system and is certainly an adequate solution for a small office with a VOIP need.

Vorteile

At the time that our firm made the switch to this system it was a major improvement to our old phone system. For the first time we were able to have custom call handling rules, we could assign temporary voicemails without terminating the standard voicemail, and we had the visibility to see if other team members were on the phone from our own desks.

Nachteile

What I have learned since moving on to a different software is that competitors allow much more customization in the dial plan, address book, e-faxing, and vacation planning. While this system is perfectly adequate for a home office or simple office, it is not conducive to a large network of employees.

Verteilung der Bewertung

Bedienkomfort

Weiterempfehlungsquote: 7.0/10

Marlene L.
Branche: Automotive
Untern. Größe: 13-50 Mitarbeiter
Übersetzen nach: Deutsch

Jive Communication

Täglich für Mehr als 2 Jahre genutzt
Bewertet am 13.2.2020
Quelle der Bewertung: Capterra

Our overall experience with Jive Voice has been clean and we are pleased that this was the one we chose.

Vorteile

Jive Communication is one of the easiest communication software that I have seen. It is easy to login and make any changes that is necessary.

Nachteile

Sometimes it is a little bit difficult to navigate and figure out where some of the changes that might need to be made can be found.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote: 10.0/10

Verifizierter Rezensent
Branche: Immobilien
Untern. Größe: 51-200 Mitarbeiter
Übersetzen nach: Deutsch

It works, but not well, and it has such great potential.

Täglich für 6-12 Monate genutzt
Bewertet am 3.10.2019
Quelle der Bewertung: Capterra

Jive allows us to have multiple company phone numbers and extensions without the need for landlines or phones. It allows employees to receive work calls on their personal cell phone, so they don't have to carry two phones to have a company number. Employees can make outgoing calls through the app without revealing their personal number to the recipient. The admin portal is pretty straightforward and easy to use, but also has tons of features. Overall, this product would be amazing if the app were faster and didn't crash all the time, and if calls made through the app were more reliable.

Vorteile

It's cheap. This provided a cost saving solution to our communications needs. It also allows us to assign phone numbers to employees' personal cell phones without using their personal data or phone usage. It can be used with or without landlines. Phone numbers and ring plans are easy to set up, and multiple phones can be rung at the same number.

Nachteile

The app is slow and takes a long time to switch screens and load data. It crashes often, and nearly always experiences some type of error that requires me to wait for the app to respond or close the app. The crashes don't affect phone calls, but seem to only affect my ability to access data such as recent calls, contacts, etc. Even when it crashes, I still receive calls. Sometimes calls made or received through the app cut out like there is bad cell service, even when I'm connected to reliable, high speed wi-fi (50mbps). Because of this, I've chosen to switch my ring plan to have calls forwarded to my cell phone number, rather than receiving them on my cell phone through the Jive app. I have unlimited minutes, so it's not an issue. I only have to open the app to make an outgoing call, and only when I need the company number to appear on the recipient's caller ID rather than my personal number.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort

Weiterempfehlungsquote: 3.0/10

Nutzerempfehlung
8.9/10
Basierend auf 416 Benutzerbewertungen
Vergleiche Nutzerempfehlungen mit Alternativen
Mit Alternativen vergleichen

GoToConnect Preis

GoToConnect Preis

Beginnt ab
19,95 $/Monat
Gratis Testen
Abonnement
Preis-Leistungs-Verhältnis
Preis-Leistungs-Verhältnis
4.5/5
Basierend auf 416 Benutzerbewertungen
Vergleiche das Preis-Leistungs-Verhältnis mit Alternativen
Mit Alternativen vergleichen

GoToConnect Funktionen

GoToConnect Funktionen

API
Aktivitäts-Dashboard
Anrufaufzeichnung
Anrufer-ID
Anrufüberwachung
Automatische Benachrichtigungen
Berichterstattung und Statistik
Berichterstattung über Anrufe
CRM-Integration
Chat
Integration von Dritten
Kommunikationsmanagement
Konferenzschaltungen
Sofortnachrichten
Umleitung der Anrufe
Videokonferenzen
Voice-Mail
Weiterleitung von Anrufen (Call Routing)
Werkzeuge zur Zusammenarbeit
Überwachung
Funktionen
4.5/5
Basierend auf 416 Benutzerbewertungen
Vergleiche Funktionen mit Alternativen
Mit Alternativen vergleichen

Kategorien

Videos und Anleitungen

Videos und Anleitungen

GoToConnect Häufig gestellte Fragen

GoToConnect Häufig gestellte Fragen

Weiter unter folgen häufig gestellte Fragen über GoToConnect.

F. Welche Preispläne bietet GoToConnect an?

GoToConnect bietet folgende Kostenpläne an:

Beginnt ab: 19,95 $/Monat

Preismodell: Abonnement

Gratis Testen: Verfügbar

F. Was sind die Hauptfunktionen von GoToConnect?

Wir haben keine Informationen über die Funktionen von GoToConnect

F. Wer sind die typischen Nutzer von GoToConnect?

GoToConnect hat die folgenden typischen Kunden:

Freie Mitarbeiter, Großunternehmen, Mittlere Unternehmen, Non-Profit, Öffentliche Verwaltung, Kleine Unternehmen

F: Welche Sprachen werden von GoToConnect unterstützt?

GoToConnect unterstützt die folgenden Sprachen:

Englisch, Französisch, Deutsch, Portugiesisch, Spanisch

F. Welche Preispläne bietet GoToConnect an?

GoToConnect hat folgende Preismodelle:

Abonnement

F. Unterstützt GoToConnect mobile Geräte?

GoToConnect unterstützt die folgenden Geräte:

Android, iPhone, iPad

F. Mit welchen anderen Applikationen integriert GoToConnect?

GoToConnect kann in folgende Anwendungen integriert werden:

G Suite, ITBoost, Legwork, Microsoft Azure, Salesforce Sales Cloud, Slack, Zoho CRM, Zoho Desk

F. Welche Varianten der Kundenbetreuung bietet GoToConnect an?

GoToConnect bietet folgende Optionen für Kundensupport:

Häufig gestellte Fragen, Forum, Wissensdatenbank, Online-Support, Telefon-Support, Video-Anleitungen