User.com Übersicht
Was ist User.com?
Die Plattform wurde entwickelt, um moderne und nutzerfreundliche Lösungen für Unternehmen bereitzustellen – eine einzige Schnittstelle für das gesamte Unternehmen. Marketing-, Vertriebs- und Kundenserviceteams auf der ganzen Welt nutzen diese Software, um:
- Einblicke in Website-Besuchende zu erhalten
- Mehr Leads zu generieren
- Den Umsatz zu steigern
- Interne Prozesse zu optimieren
Interessiert an Marketing Automation? Kostenlose Testversion anfordern. Besuche die Unternehmenswebsite (keine Kreditkarte erforderlich).
User.com Übersicht
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Preisoptionen
User.com Funktionen
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User.com Bewertungen
User.com Bewertungen
Great all-in-one sales and marketing automation tool
We are using User.com to welcome, onboard, support and reengage our users and customers.
It's pretty easy-to-use, therefore we were able to save up time to do other tasks.
I am amazed by the fact, that this tool was able to help us simplify our daily task enormously.
Marketing machine that can boost your effectiveness with no need of IT team
Software with a lot of potential but significant number of errors
Proactive support team
A full-stack marketing automation tool
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Great all-in-one sales and marketing automation tool
Vorteile
I just simply love tools that make my life easier! And user.com is definitely one of them! I have everything that I need in one place, and that allows our team to be more organized and user-oriented. We can now focus our energy and resources on our customers, instead of running between different tools and trying to find data. I can definitely recommend this to any sales/marketing/customer success teams - user.com is safe, gdpr compliant, affordable and easy to learn and to use.
Nachteile
Just two extra features in 'Conversations' and it would be ideal:
- possibility to search previous chats by keywords
- would be great if Grammarly could work in the chat (to prevent mistypes in real-time)
Antwort von User.com
Thanks so much for your thoughts and review Isabela! It's an absolute pleasure to have you as a customer and work together with you and your team at Bouncer!
Marketing machine that can boost your effectiveness with no need of IT team
Vorteile
If you know basics of Google Tag Manager, User.com is a very flexible tool that can broaden your range of possibilities when it comes to marketing efforts. For marketing teams in startups, it's a great way to do more things without waiting for IT team to do it for you.
Nachteile
Some features aren't so flexible as they could be.
Antwort von User.com
Thank you so much for taking the time to leave us this amazing review. It's a pleasure to work together with you.
Software with a lot of potential but significant number of errors
Vorteile
It surely offers a lot of functions - chat, email campaigns, CRM, marketing automations. It has potential to became an all-in-one platform. Support team, yep, UserEnagages support is AWESOME. Other companies could learn from them.
Nachteile
UX is simply TERRIBLE, to tell the truth it took me a lot of time to get around some features like sending email campaigns. Mobile app is almost non-functional, so it is safer to assume that there is no mobile app. Web app is SLOW, terribly slow. Chat has a lot of bugs, sometimes it is hard to get ahold which conversation is new.
Antwort von User.com
Thanks for the feedback!
Over the last two years, we've made vast improvements to UX, mobile, fixing bugs, and speeding up the entire database to make functionality and usability key for our users.
We would love to invite you back to check the software and see what we've done since you last used it. Thanks!
Proactive support team
Vorteile
Feature-rich software with great automation potential and superb support team. I was impressed when their customer success officer noticed a technical mistake in my automation setup, notified me, and fixed the issue before it messed up my email campaign.
Nachteile
User.com automation may be difficult to configure as you need to plan the whole flow ahead. It's not as intuitive as on Intercom, but it can automate more processes in your team and provide you with more insight into the relations with your customers and users.
Antwort von User.com
Highly appreciate your review and your thoughts about our product Kyrylo including working together on a case study!
It has been fantastic to hear your thoughts and feedback about how you're able to use the platform to save so much time!
A full-stack marketing automation tool
Vorteile
User.com is an all-in-one tool that is great to collect all data about each website visitor. It helps you automate segmentation and personalize communication. I really like that I can have all in one place: emails, live chat, call center, text messages, pop-ups, push notifications, and even dynamic page content. They have a great CRM that saves time by doing all the repetitive tasks. Report modules let you have full control over the team's performance. Thanks to this tool you can provide fast and automated support on your website.
- their support is awesome! They help to solve problems immediately
Nachteile
Nothing to dislike at the moment, if something appears, I will get back to this review.
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User.com Preis
User.com Preis
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User.com Funktionen
User.com Funktionen
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Kategorien
Kategorien
User.com Häufig gestellte Fragen
User.com Häufig gestellte Fragen
Weiter unter folgen häufig gestellte Fragen über User.com.
F. Welche Preispläne bietet User.com an?
User.com bietet folgende Kostenpläne an:
Beginnt ab: 49,00 $/Monat
Preismodell: Kostenlos, Abonnement
Gratis Testen: Verfügbar
F. Was sind die Hauptfunktionen von User.com?
Wir haben keine Informationen über die Funktionen von User.com
F. Wer sind die typischen Nutzer von User.com?
User.com hat die folgenden typischen Kunden:
Kleine Unternehmen, Großunternehmen, Öffentliche Verwaltung, Non-Profit, Freie Mitarbeiter, Mittlere Unternehmen
F: Welche Sprachen werden von User.com unterstützt?
User.com unterstützt die folgenden Sprachen:
Arabisch, Chinesisch (vereinfacht), Deutsch, Dänisch, Englisch, Finnisch, Französisch, Hebräisch, Indonesisch, Italienisch, Japanisch, Koreanisch, Niederländisch, Norwegisch, Polnisch, Portugiesisch, Russisch, Schwedisch, Spanisch, Thai, Tschechisch, Türkisch, Ukrainisch, Ungarisch
F. Unterstützt User.com mobile Geräte?
User.com unterstützt die folgenden Geräte:
Android, iPhone, iPad
F. Mit welchen anderen Applikationen integriert User.com?
User.com kann in folgende Anwendungen integriert werden:
Brainier LMS, Cameyo, Direct Claim Solution, Flowmon, Jobma, Kandji, Travis CI, Web Tracks, Wordpress, Zegami
F. Welche Varianten der Kundenbetreuung bietet User.com an?
User.com bietet folgende Optionen für Kundensupport:
Wissensdatenbank, Online-Support, Video-Anleitungen, Telefon-Support, Häufig gestellte Fragen, Forum
We are using User.com to welcome, onboard, support and reengage our users and customers.
It's pretty easy-to-use, therefore we were able to save up time to do other tasks.
I am amazed by the fact, that this tool was able to help us simplify our daily task enormously.