--- description: Ausführliche Erfahrungsberichte zu DialedIn CCaaS mit detaillierten Infos zu Funktionen, Preisen und Bewertungen. Verschaff dir einen schnellen Überblick zu Benutzerfreundlichkeit, Vor- und Nachteilen & vergleiche DialedIn CCaaS dank GetApp Austria mit ähnlichen Produkten. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: DialedIn CCaaS Erfahrungen, Kosten & Bewertungen | GetApp Österreich 2026 --- Breadcrumb: [Startseite](/) > [Call-Center Software](/directory/275/call-center/software) > [DialedIn CCaaS](/software/104279/callcenternow) # DialedIn CCaaS Canonical: https://www.getapp.at/software/104279/callcenternow Seite: 1 / 15\ Zurück: [Nächste Seite](https://www.getapp.at/software/104279/callcenternow?page=2) > ChaseData bietet eine cloud-basierte Call-Center-Lösung mit Inbound- und Outbound-Calling-Funktion sowie interaktiver Voice-Response-Funktion. > > Bewertung: **4.8/5** von 335 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.8/5** | 335 Nutzerbewertungen | | Bedienkomfort | 4.8/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.8/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.7/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.7/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 90% | (9/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: ChaseData - **Gegründet**: 1997 ## Gewerblicher Kontext - **Startpreis**: $ 25,00 - **Zielgruppe**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Windows (Desktop) - **Unterstützte Sprachen**: Englisch - **Verfügbare Länder**: Kanada, Vereinigte Staaten ## Funktionen - API - Agenten-Schnittstelle - Aktivitäts-Dashboard - Aktivitäts-Verfolgung - Alarmfunktion / Benachrichtigungen - Alerts/Escalation - Anpassbare Anrufer-ID - Anpassbare Berichte - Anrufaufzeichnung - Anrufbeantworter-Erkennung - Anrufer-ID - Anrufplanung - Anrufprotokoll - Anruftext-Aufzeichnung - Anrufverfolgung - Anrufverteilung - Anrufüberwachung - Automated Attendant - Automatic Outbound Dialer - Automatische Anrufverteilung ## Integrationen (8 insgesamt) - HubSpot Content Hub - HubSpot Marketing Hub - HubSpot Sales Hub - HubSpot Service Hub - Oracle CRM On Demand - Salesforce Sales Cloud - Zapier - Zoho CRM ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Telefon-Support - Chat ## Category - [Call-Center Software](https://www.getapp.at/directory/275/call-center/software) ## Ähnliche Kategorien - [Call-Center Software](https://www.getapp.at/directory/275/call-center/software) - [Kontaktcenter-Software](https://www.getapp.at/directory/593/contact-center/software) - [Prädiktive Wähler](https://www.getapp.at/directory/849/predictive-dialer/software) - [Telefon Software](https://www.getapp.at/directory/294/telephony/software) - [Inside-Sales-Software](https://www.getapp.at/directory/761/inside-sales/software) ## Alternativen 1. [Ringover](https://www.getapp.at/software/117547/ringover) — 4.7/5 (890 reviews) 2. [Convoso](https://www.getapp.at/software/8280/cloud-predictive-dialer) — 4.5/5 (395 reviews) 3. [LiveAgent](https://www.getapp.at/software/91301/liveagent) — 4.7/5 (1789 reviews) 4. [Readymode](https://www.getapp.at/software/107701/Readymode) — 4.6/5 (145 reviews) 5. [Nextiva](https://www.getapp.at/software/91289/nextiva) — 4.6/5 (919 reviews) ## Nutzerbewertungen ### "All Call Centers Need DialedIn" — 5.0/5 > **Mary Ellen** | *13. August 2025* | Verbraucherdienste | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: It works. Simply works as it should. No restarting every hour or so, loosing time from work. Customers hear me and I hear them. It accurately tracks my logged in time. > > **Nachteile**: I have yet to find anything I do not like. There just is not anything an agent can dislike about DialedIn. > > I have been WFH for 10 years and have used a lot of soft phones—DialedIn is the best one ever. Every company that uses soft phones needs DialedIn. ----- ### "Easy to use interface" — 5.0/5 > **Jayla** | *9. März 2026* | Versicherung | Empfehlungsbewertung: 8.0/10 > > **Vorteile**: I like how easy DialedIn is to use. The interface is very simple and to the point. It has all the features I need to take calls, make outbound calls, and reschedule clients. > > **Nachteile**: What I dislike the most about DialedIn is that the calls can be choppy even with a hard wired connection. Sometimes the dollar also freezes, which can be a little frustrating, especially when it’s time to end a call and you can’t. > > My overall experience is great, the dialer allows me to do my job easily. With small bug fixes and updates it would be perfect. ----- ### "Lead generator at ACR" — 3.0/5 > **Amanda** | *18. März 2025* | Telekommunikation | Empfehlungsbewertung: 3.0/10 > > **Vorteile**: I like the predictive dialer where you dont have to manaually call every call you make. > > **Nachteile**: The lag and sometimes the dialer going down often recently. > > It makes thing alot easier with my job and is easy to use ----- ### "Enjoyable work application\!" — 5.0/5 > **JoAnn** | *6. März 2026* | Versicherung | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: I think the most I like about this application is how Very Easy it is to use and the calls come in fast\! That's the back which makes time fly by at work. Also, managers and other team members are able to > > **Nachteile**: Since I've been using this application system I have Only had a couple glitches, and about 2 to 3 times a work shift I have to wipe the settings. That's like basically restarting or rebooting which can be an inconvenient when you're in the flow of talking to customers. That does affect you when you are trying to reach your quota restarting could cost you a few minutes of your day not that big of a deal just a slight inconvenient. > > Pleasant experiences with the dial-in. This dialedin Makes my work day go fast because calls come in fast. ----- ### "Solid System With Room To Improve" — 5.0/5 > **Jennifer** | *14. Mai 2026* | Telekommunikation | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: The best thing about DialedIn CCaaS is how it automates call delivery while giving supervisors and agents real‑time visibility into performance, queues, and productivity. > > **Nachteile**: Here’s a strong, clean answer you can give for “What did you like least about DialedIn CCaaS?” — written the way a real agent or supervisor would say it, and grounded in how the system actually behaves. --- What I liked least about DialedIn CCaaS \> The thing I liked least about DialedIn is how inconsistent the pacing can feel across different campaigns. \> Some campaigns fly, others crawl, and as an agent you don’t always get clear visibility into why the dialer is running slow. When the pacing drops, it hurts SLA, talk time, and overall productivity, and it can feel like you’re just sitting there waiting on the system instead of actually working. > > Overall, DialedIn CCaaS is efficient and easy to work with. It keeps calls moving, provides clear real‑time metrics, and simplifies daily workflow. The only downside is that pacing can be inconsistent at times, which affects productivity. ----- Seite: 1 / 15\ Zurück: [Nächste Seite](https://www.getapp.at/software/104279/callcenternow?page=2) ## Links - [Auf GetApp anzeigen](https://www.getapp.at/software/104279/callcenternow) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Strukturierte Daten