--- description: Ausführliche Erfahrungsberichte zu ServiceTitan mit detaillierten Infos zu Funktionen, Preisen und Bewertungen. Verschaff dir einen schnellen Überblick zu Benutzerfreundlichkeit, Vor- und Nachteilen & vergleiche ServiceTitan dank GetApp Austria mit ähnlichen Produkten. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: ServiceTitan Erfahrungen, Kosten & Bewertungen | GetApp Österreich 2026 --- Breadcrumb: [Startseite](/) > [Field Service Management Software](/directory/255/field-service-management/software) > [ServiceTitan](/software/104311/servicetitan) # ServiceTitan Canonical: https://www.getapp.at/software/104311/servicetitan Seite: 1 / 15\ Zurück: [Nächste Seite](https://www.getapp.at/software/104311/servicetitan?page=2) > ServiceTitan ist eine cloudbasierte Außendienstmanagementlösung für Elektro-, Sanitär-, HLK- und Garagentorunternehmen. > > Bewertung: **4.3/5** von 332 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.3/5** | 332 Nutzerbewertungen | | Bedienkomfort | 4.1/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.0/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 3.8/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.2/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 80% | (8/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: ServiceTitan - **Region**: Glendale, USA - **Gegründet**: 2012 ## Gewerblicher Kontext - **Zielgruppe**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (mobil), iPhone (mobil), iPad (mobil) - **Unterstützte Sprachen**: Englisch - **Verfügbare Länder**: Australien, Kanada, Vereinigte Staaten ## Funktionen - API - Abrechnung & Rechnungsstellung - Aktivitäts-Dashboard - Aktivitäts-Verfolgung - Alarmfunktion / Benachrichtigungen - Angebote / Schätzungen - Anpassbare Berichte - Anpassbare Formulare - Anpassbare Vorlagen - Arbeitsauftragserstellung - Arbeitsauftragsverwaltung - Arbeitslohntarife - Audit Trail - Aufgabenmanagement - Auftragnehmer-Management - Auftragskostenrechnung - Auftragsänderungsmanagement - Automatisierte Terminplanung - Bau-Tracker - Berichterstattung / Analyse ## Integrationen (15 insgesamt) - Azuga Fleet - Birdeye - Broadly - ClearPathGPS - FreshLime - GPS Insight - Google Maps - One Step GPS - Podium - QuickBooks Online Advanced - ReviewBuzz - Sage Intacct - Smart Fleet - Zubie - pulseM ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Telefon-Support - Chat ## Category - [Field Service Management Software](https://www.getapp.at/directory/255/field-service-management/software) ## Ähnliche Kategorien - [Field Service Management Software](https://www.getapp.at/directory/255/field-service-management/software) - [Außendienst Software](https://www.getapp.at/directory/655/field-activity-management/software) - [SHK Software (Sanitär, Heizung, Klima & Lüftung)](https://www.getapp.at/directory/657/hvac/software) - [Software für die Disposition von Wartungspersonal](https://www.getapp.at/directory/520/service-dispatch/software) - [Auftragsmanagement Software](https://www.getapp.at/directory/705/work-order/software) ## Alternativen 1. [Synchroteam](https://www.getapp.at/software/20560/synchroteam-com) — 4.4/5 (95 reviews) 2. [FieldPulse](https://www.getapp.at/software/105687/fieldpulse) — 4.6/5 (445 reviews) 3. [Jobber](https://www.getapp.at/software/90723/jobber) — 4.6/5 (1456 reviews) 4. [Connecteam](https://www.getapp.at/software/105401/connecteam) — 4.6/5 (5203 reviews) 5. [Service Fusion](https://www.getapp.at/software/103289/service-fusion) — 4.3/5 (308 reviews) ## Nutzerbewertungen ### "The all in 1 Software for the trades" — 5.0/5 > **Madison** | *27. Oktober 2023* | Verbraucherdienste | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: I love the all in one software that ServiceTitan is. It combines so many features into one convenient location. I have always felt this way since the beginning. > > **Nachteile**: ServiceTitan is a wonderful software. And I don't have anything to say that could be a con at this time. Maybe that I wish more people were using the community feature\! > > Overall ServiceTitan is the best. I am a huge advocate for the ServiceTitan software. I only want to see it grow even more than it already has. They are constantly improving the software\! ----- ### "We Love ServiceTitan" — 5.0/5 > **Miranda** | *26. März 2025* | Bau | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Phone Call Recordings and customer records. > > **Nachteile**: It takes a long time to onboard and set things up properly. ----- ### "Not worth the headache" — 1.0/5 > **Tyler** | *25. September 2025* | Bau | Empfehlungsbewertung: 0.0/10 > > **Vorteile**: Super Powerful system with a ton of features. Long term it will help us grow as a company and provide more capability to provide value to customers. > > **Nachteile**: Deceptive sales team: The sales team makes it seem like the system can be built to handle anything you throw at it. Then, when you onboard you realize there are large gaps in its capability especially around a showrooms and writing custom estimates. The onboarding process is terrible with little guidance until you start. Then the onboarding rep is overworked and is not available to help you build the system around your business. It can only handle sales in the field. You only find this out the week you go live. > > I could not go lower than one star. This software is amazing with great capability. The reason they give you 3 months free in the beginning is because it will take minimum 3 months to figure out how to use it because the onboarding is so bad. More than likely you will be like me and have to adapt your business to fit Service Titan not the opposite way which was pitched by sales. Not work the money. I wish I would have shopped around. I have heard better things about House Call Pro ----- ### "Amazing Software and People\!" — 5.0/5 > **Dominic** | *3. März 2026* | Bau | Empfehlungsbewertung: 8.0/10 > > **Vorteile**: I’ve been extremely impressed with how ServiceTitan workflows integrate with their tag system. When used intentionally, the tags become more than just labels—they become drivers of clarity and accountability across the entire operation. We’ve been able to categorize jobs, track SLAs, and create automated follow-ups in a way that keeps our team aligned and proactive. The ability to build workflows that trigger based on specific tags has helped us stay organized, protect service standards, and reduce things slipping through the cracks. For a company focused on structure and performance, the tagging and workflow capabilities have been a powerful combination. > > **Nachteile**: I’m not a fan of the escalated growth plan that requires a minimum number of managed technicians for billing. From my perspective, growth should be driven by operational readiness and real demand—not by hitting a headcount threshold to justify software costs. Tying pricing to a minimum tech count can feel restrictive, especially for companies that are scaling intentionally or optimizing efficiency before adding people. I believe billing structures should support disciplined growth, not pressure it. Flexibility in pricing would better align with how service businesses actually expand—strategically and based on performance, not arbitrary minimums. > > Overall, my experience with ServiceTitan has been excellent. The platform brings structure, visibility, and control to day-to-day operations in a way that truly supports growth. From dispatch to reporting, it creates clarity for the team and accountability at every level. The system is robust, the tools are powerful, and when implemented with intention, it becomes a strong operational backbone for a service company. While no platform is perfect, the overall experience has been positive and impactful for our business. ----- ### "ST is the best way to grow your business" — 5.0/5 > **Scott** | *16. Dezember 2024* | Verbraucherdienste | Empfehlungsbewertung: 9.0/10 > > **Vorteile**: Options\! ST can be set up to work the way your business runs. Support has improved 10 fold in the last year or so and having the ember, spark, and torch network adds a ton of value\! > > **Nachteile**: like all software, there are things that everyone wants to change that do not get changed... like PLEASE ADD A DARK MODE\!\!\!\! > > ST continues to grow and evolve with the service industry. They dedicate time to offer webinars and training that not only help you in the software, but help you grow your business. Some of the Pro Products seem overpriced for what they offer, but that also depends on the size of your business and your needs. ----- Seite: 1 / 15\ Zurück: [Nächste Seite](https://www.getapp.at/software/104311/servicetitan?page=2) ## Links - [Auf GetApp anzeigen](https://www.getapp.at/software/104311/servicetitan) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Strukturierte Daten