
Spidergap 360 Feedback
Über Spidergap 360 Feedback
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Preisoptionen ab:
$ 99,00/Jahr
- Kostenlose Version
- Gratis Testen
- Abonnement
Typische Kunden
- Freie Mitarbeiter
- Kleine Unternehmen (2–50)
- Mittelgroße Unternehmen (51–500)
- Großunternehmen (500 und mehr)
Bereitstellung
- Cloudbasiert
- On-Premise (vor Ort)
Märkte
Afghanistan, Albanien, Algerien, Amerikanisch-Samoa, Amerikanische Jungferninseln und 224 weitere
Unterstützte Sprachen
Chinesisch, Chinesisch (traditionell), Deutsch, Dänisch, Englisch und 17 weitere
Preisoptionen ab:
$ 99,00/Jahr
- Kostenlose Version
- Gratis Testen
- Abonnement
Bilder






Funktionen
Gesamtzahl der Funktionen von Spidergap 360 Feedback: 56
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Nutzerbewertungen
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- Branche: Computer-Software
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 8.0 /10
Moderate, great client assistance and a simple to-utilize administration
Bewertet am 10.5.2021
Great. Incredible help setting things up and afterward there were ordinary touch focuses as the...
Great. Incredible help setting things up and afterward there were ordinary touch focuses as the year progressed. The actual instrument is natural, straightforward and clear, and takes into consideration a lot of customisation. There are more extravagant and fancier 360 assessment benefits out there, yet thinking about the entirely sensible valuing, Spidergap is a fabulous assistance that will empower you to run and oversee even huge assessment crusades with next to no issue.
This has been an exceptionally certain encounter and has permitted our organization a section point into the computerized 360 world that saves us time on the authoritative end and permits us the chance to zero in on our beneficiaries.
Vorteile
The enormous one was robotizing endlessly a great deal of the assessment interaction. whenever you have imported your rundown of targets and evaluators into the framework, things like updates, solicitations to survey and so forth can generally be dispatched two or three ticks. As an administrator, you get constant experiences into any activity you are running, and it is not difficult to see singular reports and gathering results. Their client care is excellent; incredible after deals care and they can frequently deal with things like minor customizations on their end in the event that you request it. Moreover, their asset bank on the gateway is clear and simple to look and has the vast majority of the appropriate responses you will be searching for anyway.Setting up the survey was natural and the Customer Service was excellent! The reports are easy to use and my customer was exceptionally satisfied with the outcomes.
Nachteile
The manner in which the product imagines input can be awfully deceptive. It paints a depressing picture for territories for development, and doesn't consider that the criticism is comparative with any remaining input. For instance, if my most reduced rating is a 4/5 out of three territories, those three regions will be pictured in a dull red and called out as shortcomings, in spite of the way that I scored high on them.
The inquiries they began with are on the more essential side, however in the event that you are beginning from nothing, it is an incredible spot to begin. You can likewise effectively alter their skills or supplant with your favored evaluated territories.
- Branche: Buchhaltung
- Unternehmensgröße: Selbstständig
- Wöchentlich für 6-12 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 8.0 /10
Very easy to use and effective tool - Outstanding support!
Bewertet am 11.11.2020
Vorteile
Super easy to us . Excellent support. Support is very responsive and friendly and always able to help. Also, it is a very reliable software that provides comprehensive feedback. I especially liked the functionality that let´s you compare each person´s results with the results of the entire organization. I did also like about this software that the questionnaires and reports can be easily edited.
Nachteile
There is not much I dislike about the software, however think that the software builder is slightly too basic. In my personal opinion the software builder is too similar to Google Forms. I would like to see a greater selection of different inquiry types, for example scaler or matrix. Furthermore, I missed an auto-save function. You always have to save your progress manually when using this software, which can be somewhat annoying and result in lost data if you forget to save your progress. Also, I did miss the ability to easily send repeat invitations to specific respondents.
Antwort von Spidergap
Thanks so much for the feedback! We're so glad you are getting great support, finding the tool easy to use, and provides comprehensive feedback. We're working on improving reminder functionality as although you can currently send reminders in bulk any time, sending one-off individual reminders aren't yet as easy as we'd like. You mentioned you were missing auto-save... but we do now auto-save progress when providing feedback or editing the questionnaire. Was there somewhere else that you would find auto-save useful? Please let us know by email to [email protected] Thanks!
- Unternehmensgröße: 51–200 Mitarbeiter
- Wöchentlich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 7.0 /10
It was easy to create the project. and load all the necessary information
Bewertet am 12.6.2018
It is very flexible. It is a very intuitive system. The reports themselves are professional and...
It is very flexible. It is a very intuitive system. The reports themselves are professional and provide the right variety of details, are easy to read and understand
Vorteile
The application has great flexibility and ease of use The support is fantastic and fast. Custom options facilitate the use of the tool. Easy to use if you only have one person to review
Nachteile
Can not select individual evaluation scale because it is not a mobile application, it can not be used anywhere. not particularly friendly You can not extract the questionnaire in the format that is on the site
Antwort von Spidergap
Good news! We now have a new modern, and mobile-friendly questionnaire! You can find out more here: https://docs.spidergap.com/product-updates/a-modern-and-mobile-friendly-questionnaire-feb-2019
- Branche: Onlinemedien
- Unternehmensgröße: 2–10 Mitarbeiter
- Weitere für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 8.0 /10
Great real-time 360 feedback ...
Bewertet am 3.1.2021
Totally, it's a great tool, very professional , affordable, time saving and user friendly that can...
Totally, it's a great tool, very professional , affordable, time saving and user friendly that can recommend to anyone without any further thoughts.
Vorteile
Starting from the setting it up it’s easy and clear. They have a remarkable professional support team behind your back any time you need. The free trial setup they provided helped me a lot to understand how it works before I buy. You can import the targets and the evaluators in to the tool and the rest is just simple clicks. It’s mobile friendly and very intuitive. The format of the report summery is my favorite. First comes a nice summary and then comes the detailed information. Professional and simply awesome!
Nachteile
I personally found it as a great tool. Other than mentioning "cons" I would like to give some suggestions in my point of view. I felt like the fluidity of the templates should be little more smoother and I have found a lot of features on the interface which don't use (in my cases) but for someone else they can be useful. Just wanted to share my experience.
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Quelle der Bewertung
Gesamtbewertung
- Bedienkomfort
- Kundenbetreuung
I have been using Spidergap for 5 years and am very pleased with it. Great system and support!
Bewertet am 17.2.2016
From an administrator's perspective, the system is very easy to understand and navigate.
Buildi...
From an administrator's perspective, the system is very easy to understand and navigate.
Building questionnaires / assessments and amending and copying existing questionnaires / assessments is straightforward. Adjusting rating scale and rater groups is very simple.
Options exist in terms of question types - based upon just a single response that rates performance or frequency, or includes a second response that enables raters to specify the level of performance they feel is appropriate for each behaviour being assessed
Narrtive can be added as frequently as you specify, enabling raters to provide examples to back up their ratings
Rater information can be loaded through Excel spreadsheet, or added directly into the system by the Subjects, which saves administrator time manipulating spreadsheets. Additional raters can be added manually, if required.
The email templates are easy to edit, as is issuing emails with links to the questionnaire / assessment and reminders.
Reports are clear and informative - summary information at the front, with detailed scores later.
From the Subject and Raters' perspectives, it's an easy to access system, just one click, with no need for passwords. The system looks and feels professional to them, so high face vailidity.
For reference and training, there is plenty on their site to help you, including videos to walk you through setting things up.
For me, it is not just the system that is important. Spidergap provides a great system, no question. It's also about being able to trust and to be able to rely on the guys who run it to respond quickly and effectively when you do need their help, having made a mistake somewhere. Spidergap provide support second to none.
Highly recommended system and great support.
Antwort von Spidergap
Thanks Paul, it has been a pleasure working with you, and we look forward to supporting you with running 360s with your clients for many years to come!
All the best,
Alexis
Spidergap 360 Feedback Häufig gestellte Fragen
Weiter unter folgen häufig gestellte Fragen über Spidergap 360 Feedback.F. Welche Preispläne bietet Spidergap 360 Feedback an?
Spidergap 360 Feedback bietet folgende Kostenpläne an:
- Ab: $ 99,00/Jahr Preisoptionen anzeigen
- Preismodell: Kostenlose Version, Abonnement
- Gratis Testen: Nicht verfügbar
F. Wer sind die typischen Nutzer von Spidergap 360 Feedback?
Spidergap 360 Feedback hat die folgenden typischen Kunden:
Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000
F: Welche Sprachen werden von Spidergap 360 Feedback unterstützt?
Spidergap 360 Feedback unterstützt die folgenden Sprachen:
Chinesisch, Chinesisch (traditionell), Deutsch, Dänisch, Englisch, Französisch, Griechisch, Irisch, Italienisch, Japanisch, Koreanisch, Niederländisch, Polnisch, Portugiesisch, Portugiesisch, Portugiesisch, Rumänisch, Russisch, Spanisch, Thailändisch, Tschechisch, Ungarisch
F. Unterstützt Spidergap 360 Feedback mobile Geräte?
Spidergap 360 Feedback unterstützt die folgenden Geräte:
Android (mobil), iPhone (mobil), iPad (mobil)
F. Mit welchen anderen Applikationen integriert Spidergap 360 Feedback?
Spidergap 360 Feedback kann in folgende Anwendungen integriert werden:
Microsoft Excel
F. Welche Varianten der Kundenbetreuung bietet Spidergap 360 Feedback an?
Spidergap 360 Feedback bietet folgende Optionen für Kundensupport:
E-Mail/Helpdesk, FAQ/Forum, Wissensdatenbank, Telefon-Support, 24/7 Live-Support, Chat
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