---
description: Ausführliche Erfahrungsberichte zu MatrixCare Home Health & Hospice mit detaillierten Infos zu Funktionen, Preisen und Bewertungen. Verschaff dir einen schnellen Überblick zu Benutzerfreundlichkeit, Vor- und Nachteilen & vergleiche MatrixCare Home Health & Hospice dank GetApp Austria mit ähnlichen Produkten.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: MatrixCare Home Health & Hospice Erfahrungen, Kosten & Bewertungen | GetApp Österreich 2026
---

Breadcrumb: [Startseite](/) > [Elektronische Patientenakte Software (ePA)](/directory/56/electronic-medical-records/software) > [MatrixCare Home Health & Hospice](/software/104845/brightree)

# MatrixCare Home Health & Hospice

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> Brightree ist ein Anbieter cloudbasierter elektronischer Patientendatensysteme (EHR), die in erster Linie für ambulante Gesundheitsagenturen und Hospizorganisationen entwickelt wurden.
> 
> Bewertung: **4.2/5** von 258 Nutzern. Top bewertet für **Weiterempfehlungsquote**.

-----

## Kurzstatistiken und Ratings

| Metrik | Bewertung | Detail |
| **Gesamt** | **4.2/5** | 258 Nutzerbewertungen |
| Bedienkomfort | 4.2/5 | Auf Basis der Gesamtbewertungen |
| Kundenbetreuung | 4.1/5 | Auf Basis der Gesamtbewertungen |
| Preis-Leistungs-Verhältnis | 4.0/5 | Auf Basis der Gesamtbewertungen |
| Funktionen | 4.1/5 | Auf Basis der Gesamtbewertungen |
| Empfehlungsprozentsatz | 80% | (8/10 Weiterempfehlungsquote) |

## Über den Anbieter

- **Unternehmen**: ResMed
- **Region**: Bloomington, USA
- **Gegründet**: 2002

## Gewerblicher Kontext

- **Startpreis**: $ 2 000,00
- **Zielgruppe**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Android (mobil), iPhone (mobil), iPad (mobil)
- **Unterstützte Sprachen**: Englisch
- **Verfügbare Länder**: Vereinigte Staaten

## Funktionen

- API
- Abrechnung & Rechnungsstellung
- Anpassbare Berichte
- Beurteilung-Management
- Compliance Management
- Diagramm-Erstellung
- EMR / EHR
- Elektronische Unterschrift
- Erinnerungen
- Ertragsmanagement
- Freiwilligen-Management
- HIPAA konform
- Kundenmanagement
- Lohn- und Gehaltslisten-Management
- Medikamenten-Historie
- Mobiler Zugriff
- Patienten-Aufnahme
- Pflegeplan-Management
- Qualitätssicherung
- Real-Time Reporting

## Integrationen (5 insgesamt)

- Brightree
- Forcura
- Health Recovery Solutions
- Inovalon Provider Cloud
- Trella Health Marketscape

## Optionen für Kundensupport

- E-Mail/Helpdesk
- FAQ/Forum
- Wissensdatenbank
- Telefon-Support
- 24/7 Live-Support
- Chat

## Category

- [Elektronische Patientenakte Software (ePA)](https://www.getapp.at/directory/56/electronic-medical-records/software)

## Ähnliche Kategorien

- [Elektronische Patientenakte Software (ePA)](https://www.getapp.at/directory/56/electronic-medical-records/software)
- [Software für ambulante Pflege](https://www.getapp.at/directory/61/home-health-care/software)
- [Hospizsoftware](https://www.getapp.at/directory/1027/hospice/software)
- [Tagespflege Software](https://www.getapp.at/directory/717/home-care/software)

## Alternativen

1. [Fusion](https://www.getapp.at/software/108867/fusion) — 4.3/5 (708 reviews)
2. [ModMed](https://www.getapp.at/software/116447/ema) — 4.4/5 (363 reviews)
3. [AestheticsPro](https://www.getapp.at/software/106341/aestheticspro) — 4.4/5 (619 reviews)
4. [Jane](https://www.getapp.at/software/122271/jane-app) — 4.8/5 (494 reviews)
5. [EHR YOUR WAY](https://www.getapp.at/software/102909/ehr-your-way) — 4.9/5 (527 reviews)

## Nutzerbewertungen

### "Billing Perspective Review" — 4.0/5

> **Lisa** | *1. Februar 2017* | Krankenhausversorgung & Gesundheitswesen | Empfehlungsbewertung: 9.0/10
> 
> **Vorteile**: This program is a comprehensive clinical, operational and financial system in a web-based environment. The automated billing functionality allows increased efficiency in our office. Electronic patient records provide our agency with the necessary documentation to produce clean claims sent to Medicare and Medicaid as well as commercial insurance companies. This is very important in today's healthcare setting with an increased focus on medical record reviews/audit requests. The billing process is completely automated and is set-up according to individual payor rules including calculation of PPS adjustments and accurate reflection of AR balances which automatically adjust contractual adjustments as well. Auto-posting of PPS remits allows more time to be spent on collections. Finally, most all system updates are performed by Brightree. With the ever-changing regulatory world, it is imperative you have a system that remains on top of these changes, however, small or large they may be. Our agency prides ourself on regulatory compliance and Brightree's diligence in updating their system with the current changes allows us to remain confident that our claims and clinical documentation meet these standards.
> 
> **Nachteile**: In regards to the billing function of Brightree's home health program, there appear to be very few cons. &#13;&#10;1) The Medicare Secondary billing process is not fully available and would be helpful in today's society where we are working longer, even after becoming eligible for Medicare. &#13;&#10;2) would like to be able to edit the "canned" reports. Specifically the AR report in order to add the DOB. This is a required demographic when performing follow-up/collections.
> 
> My review of the Brightree EMR program is from the billing perspective. I began with this program when it was CareAnyware and transitioned to Brightree and remain a current user today. I am one of the Super Users in our organization and assist with troubleshooting issues and training staff on a day to day basis.

-----

### "Very Pleased with Brightree" — 5.0/5

> **Candice** | *24. Februar 2017* | Krankenhausversorgung & Gesundheitswesen | Empfehlungsbewertung: 10.0/10
> 
> **Vorteile**: I like to be able to pull a wide variety of reports with a few keystrokes. Our quarterly meeting with our Account Manager is terrific. We can get help with useful tools and find out whats coming next.
> 
> **Nachteile**: Setting up the bereavement mailing was challenging.
> 
> I am very pleased with the reporting capabilities. Compliance is such a vital part of healthcare. I am able to write reports easily if I need to pull additional data in. We started with Brightree 11/2014 and hit a few bumps in the beginning when our "power users" didn't complete the training and we could only do the basics. We have been pleasantly surprised by the support we have received to understand the capabilities and what drives the data. I have also used Brightree University regularly for step by step instructions that can be printed or forwarded to other employees. I like the continuing changes that make the iPad and the desktop version more parallel to each other. I  also like the Bereavement Mailing tool which draws information regarding family relationships so the letter is more personal. I am very happy with our current Account Manager who is VERY supportive and will step in after one email. I am excited that the program can do so much and the future enhancements will be very beneficial.

-----

### "Great Concept, Horrible Execution" — 2.0/5

> **Alyssa** | *15. August 2019* | Krankenhausversorgung & Gesundheitswesen | Empfehlungsbewertung: 0.0/10
> 
> **Vorteile**: Our clinicians love this software because it is easier for them to complete their documentation.&#10;The distinction between billed and unbilled AR.&#10;I also like that we can track our OASIS acceptance in the software
> 
> **Nachteile**: The reports don't allow page breaks.  We have also had several configuration errors that have impacted business and the ability to see patients.  The reports are very slow to customize and are limited in what information they can provide.  We have also had several problems with BT understanding how parents and branches work and have had to develop several work arounds to make up for their deficits.
> 
> In our demo we were ensured a lot about the program that when it came to implementation was not realized.  We have had problems with OASIS acceptance and fatal errors for skip traces that the system does not automatically follow.  We have had problems with claim submissions also based on what the system does/doesn't allow.  We most recently have implemented eFax and have had nothing but problems with it, mostly based on the implementation team and how they configured the project.  We switched to Brightree because we weren't satisfied with what our old software had to offer and we have encounter nothing but problems since we switched.

-----

### "Good concept, needs work" — 4.0/5

> **Kaye** | *7. April 2017* | Krankenhausversorgung & Gesundheitswesen | Empfehlungsbewertung: 5.0/10
> 
> **Vorteile**: Very user friendly for clinicians and covers most of the basics of home health in office. The basic ideas are all here but each area needs fine tuned to work more efficiently for individual companies. Attractive interface for both AFO and iPads that is very easy to teach to even the most technologically challenged clinicians.
> 
> **Nachteile**: Not easily customizable and very poor customer service response. We have many needs to be efficient in our daily behind the scenes functionality that the software does not support, simply because it wasn't thought out thoroughly. All HH agencies have the same guideline to follow for compliance so these issues would have been worked out long before now. &#13;&#10; Initial training and software implementation process were disastrous.  "Super users" were barely educated enough to be functional but were expected to train and then to be technical support for the rest of the staff. I have been involved in many software changes in my career and this one was one of the worst as far as preparation. The office staff we were not shown how this software would integrate into our daily jobs. We were just shown how to be barely functional with no way to gain the knowledge after implementation.
> 
> Overall this software feels like a new product that still has a LOT of kinks and bugs to work out and does not instill confidence in the user.

-----

### "Home Health Review from a Billing Standpoint" — 5.0/5

> **Laura** | *7. März 2017* | Krankenhausversorgung & Gesundheitswesen | Empfehlungsbewertung: 10.0/10
> 
> **Vorteile**: The best feature is the fact that the system tells me when Raps and Finals are ready to be submitted and if there is any problems such as no authorization, &#10;Oasis has not been completed, or no first billable visit has been completed yet.  &#10;&#10;The system also tells me when orders have been sent and if they are not back received.
> 
> **Nachteile**: I really don't know of any Cons.
> 
> I have been billing with Brightree for about 3 years now and I can say that it has been the easiest program to use.  Prior to Brightree we have used several different programs that did not provide everything that we needed and were very aggravating to use.  Brightree provides a lot of reports that help in making sure all my billing has been completed and reports that provide information for State Reports.  If I ever run into something I can't figure out I can send&#10;an email to Brightree Support and get an immediate response.  Brightrees support group has been very nice and eager to help.  I would definitely recommend to any agency that is considering trying Brightree to do so.  &#10;&#10;I am also the Records Manager.  Brightree has made it so simple to keep up with orders being sent and received.

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