TrackSmart Scheduling

TrackSmart Scheduling

Onlinesoftware zur Mitarbeitereinsatzplanung.

4.3/5 (240 Bewertungen)

TrackSmart Scheduling Übersicht

Was ist TrackSmart Scheduling?

TrackSmart Scheduling ist eine Onlinesoftware für die Mitarbeitereinsatzplanung, mit der kleine Unternehmen die Planung von Personalprozessen, die Einhaltung des Arbeitsrechts, die Gehaltsabrechnungen und vieles mehr vereinfachen können. Alle Mitarbeiter können jederzeit und von überall über die Web- oder mobile Anwendung auf die Arbeitspläne zugreifen. Die Plattform bedient eine Vielzahl von Branchen, darunter Restaurants, Einzelhandelsgeschäfte, Call Center und Krankenhäuser.

TrackSmart Scheduling bietet ein Tool zur automatischen Planung, mit dem Nutzer die Mitarbeitereinsatzplanung schnell erstellen können. Um Zeit zu sparen, können Manager und Vorgesetzte regelmäßige Zeitpläne speichern, die täglich, wöchentlich oder monatlich wiederholt werden. Mitarbeiter können jederzeit von jedem angeschlossenen Computer oder Smart Device aus auf ihren Zeitplan zugreifen und Schichtwechsel sowie Urlaubstage beantragen.

Das Mitarbeiter-Dashboard hält Mitarbeiter auf dem Laufenden, indem es Zeitpläne, Schichtwechsel-Anträge, anstehende Schichten und anwendungsinterne Nachrichten in einer einzigen Ansicht anzeigt. TrackSmart Scheduling erleichtert die Teamkommunikation, indem es ein anwendungsinternes Nachrichtensystem, eine E-Mail- und Text-Integration (SMS) und eine öffentliche Nachrichtenplattform bietet.

Mit den Funktionen zur Gehaltsabrechnung können Nutzer am Ende eines Zahlungszeitraums Berichte auf Grundlage von Stempeluhrdaten erstellen. Vorgesetzte können überprüfen, für wie viele Stunden ein Mitarbeiter eingeplant war. Zudem können sie die Personalkosten im Auge behalten, indem sie Berichte über das Arbeitsbudget und die Kosten nutzen. Anstehende und vergangene Urlaubstage der Mitarbeiter können für jeden Zeitraum angezeigt werden.

Mit den arbeitsrechtlichen Compliance-Funktionen von TrackSmart Scheduling wird sichergestellt, dass den Mitarbeitern die erforderlichen Stunden zugewiesen werden. Nutzer können Arbeitszeiten regulieren und Schichtwechsel untersagen, die zu Überstunden führen könnten, sofern dies nicht von einem Manager oder Vorgesetzten genehmigt wird. Nutzer können mit den Indikatoren von TrackSmart Scheduling, die anzeigen, ob Stunden verteilt wurden oder nicht, schnell feststellen, ob eine Schicht unterbesetzt ist.

TrackSmart Scheduling Übersicht

Preis

Beginnt ab
24,00 $/Monat

Preisoptionen

Gratis Testen
Abonnement
Preis-Leistungs-Verhältnis

TrackSmart Scheduling Funktionen

Geräte
Unternehmensgröße
K M G
Märkte
Vereinigte Staaten von Amerika
Unterstützte Sprachen
Englisch, Deutsch

Screenshots

TrackSmart Scheduling Screenshot:
TrackSmart Scheduling Screenshot: TrackSmart Scheduling Screenshot: TrackSmart Scheduling Screenshot: TrackSmart Scheduling Screenshot: TrackSmart Scheduling Screenshot:

TrackSmart Scheduling Bewertungen

TrackSmart Scheduling Bewertungen

Gesamtbewertung
4.3
/
5 240 Nutzerbewertungen
Ausgezeichnet
111

Sehr gut
99

Durchschnitt
24

Gering
3

Schlecht
3

Preis-Leistungs-Verhältnis
4.4
Funktionen
4
Bedienkomfort
4.4
Kundenbetreuung
4.2
88% haben diese Anwendung empfohlen
Ben M.

Very simple to use and a great way to track approvals for time off


Mit Google übersetzen
Miriam C.

An HR Solution for Timesheets and Time Tracking!

I tested TrackSmart for about a year before selecting it from among several others as our HR solution. It was the most fitting to our needs, our users didn't need any formal training in order to be able to use it, the price was within our budget, and we were finally able to do away with unsigned, handwritten timesheets. As a bonus, timesheets would now follow a proper review and approval process, and there is even a free downloadable app for users to be able to complete timesheets and request time off.

However, TrackSmart still has much room to grow, as many items we've been requiring of our ideal HR solution are still missing here. In particular, I have requested a field in each user's time bank to show how many vacation/sick/PTO/etc. they have for the year in total, as the program will only show you what you have accrued/available and what has been used, but no total of how much you will accrue for the year as a whole. It also does not automatically calculate California daily overtime, so our California timesheets must be manually calculated each week. Would also love to have a section on each user's dashboard for links to external websites and where documents may be uploaded to be shared with users upon login. The great thing is, through communication with TrackSmart's customer support team, they have been responsive in listening to their users and implementing changes as they are made aware of user needs.

All in all, with what TrackSmart currently delivers, and the promise of more great features to come, I am super pleased with the application and look forward to the future of our HR needs becoming easier to manage and track. Thanks!


Mit Google übersetzen
Sean G.

Great product... could use some improvements

I've loved the TrackSmart product since incorporating into our business. However, the one thing the product is lacking is real-time (database) synchronization with Outlook Calendars. Because we use Outlook so heavily in regards to the different calendars we utilized from an organization standpoint, it would be nice if our TrackSmart attendance data would sync with Outlook in this regard. For example, one of the calendars we use in-house is a field operations calendar. Because there are so many people in the mix when scheduling/planning field operations, the one thing that's always missed is to see who is on vacation. What we have to do is have a separate "vacation" calendar within Outlook so people can overlay this with the field ops calendar so they don't schedule someone who is on vacation. This works, except for when someone forgets to put someone or themselves on the vacation calendar. With TrackSmart being centrally managed, it would be real nice if the attendance data entered into it would sync with our vacation calendar so they match. This would result in us not having those "uh-oh" moments because data was entered into one but not the other... it happens. If you guys could figure this out, you would have a 5-star rating across the board.


Mit Google übersetzen
Jocelyn K.

Convenient and affordable, but unreliable

The first couple of years this worked well, which was great since it's considerably less costly than most systems. However, during the past year an update was made to their system, and several times since, there have been random changes made to the numbers of hours that had been entered. The first time this happened, I thought I had done something. But the second time it happened, I started browsing their Help section, and there was a section saying that this had occurred due to an upgrade they'd done. I give their customer support 2 stars because I think this should have been sent out as an announcement as soon as it happened, rather than keeping this info buried in their help section. Also, the last (third time) this happened, when I contacted their support, I was told the problem had been "all fixed," when of course it had not. We are a small nonprofit so probably cannot afford a different system. Hopefully, they can at some point resolve this bug in their system. If they do, I would recommend the system as efficient and cost-effective. In the meantime, luckily, I always make sure figures in the system are accurate and make a hard copy a couple of days prior to the new year and a couple of days after so I have something solid to check against when these system errors arise.


Mit Google übersetzen
Jenny B.

We use TrackSmart to manage our employees time off.

I love that I don't have to manually keep track of our employees' time off. It's easy to make calculation errors when doing it by hand. It's also a great tracking tool because it allows us to see which day an employee submitted a request for time off.


Mit Google übersetzen
Ben M.
Branche: Internet
Untern. Größe: 13-50 Mitarbeiter
Mit Google übersetzen

Very simple to use and a great way to track approvals for time off

Wöchentlich für Mehr als 2 Jahre genutzt
Bewertet am 31.3.2018
Quelle der Bewertung: GetApp

Vorteile

Simple interface, an end user really only needs to use a single screen with a basic form on it which creates a new request. On the same screen, you can see your existing requests and whether they're approved or not. The ability to notify another email address about time off requests is handy (for a spouse for instance).

Nachteile

The feature set is basic (though this may be all that most people need). The interface is functional, but not very pretty.

Verteilung der Bewertung

Bedienkomfort

Weiterempfehlungsquote: 8.0/10

Miriam C.
Branche: Personalwesen
Untern. Größe: 51-200 Mitarbeiter
Mit Google übersetzen

An HR Solution for Timesheets and Time Tracking!

Täglich für Mehr als 1 Jahr genutzt
Bewertet am 2.12.2016
Quelle der Bewertung: Capterra

I tested TrackSmart for about a year before selecting it from among several others as our HR solution. It was the most fitting to our needs, our users didn't need any formal training in order to be able to use it, the price was within our budget, and we were finally able to do away with unsigned, handwritten timesheets. As a bonus, timesheets would now follow a proper review and approval process, and there is even a free downloadable app for users to be able to complete timesheets and request time off.

However, TrackSmart still has much room to grow, as many items we've been requiring of our ideal HR solution are still missing here. In particular, I have requested a field in each user's time bank to show how many vacation/sick/PTO/etc. they have for the year in total, as the program will only show you what you have accrued/available and what has been used, but no total of how much you will accrue for the year as a whole. It also does not automatically calculate California daily overtime, so our California timesheets must be manually calculated each week. Would also love to have a section on each user's dashboard for links to external websites and where documents may be uploaded to be shared with users upon login. The great thing is, through communication with TrackSmart's customer support team, they have been responsive in listening to their users and implementing changes as they are made aware of user needs.

All in all, with what TrackSmart currently delivers, and the promise of more great features to come, I am super pleased with the application and look forward to the future of our HR needs becoming easier to manage and track. Thanks!

Vorteile

Timesheet approval, detailed setup of time banks (PTO, Vacation, Sick, etc.), calendar option on the dashboard.

Nachteile

1 - Does not calculate daily overtime for California timesheets.
2 - No way of knowing how many Vacation/sick/PTO/etc. days in total you are allowed to receive for the year (only able to view what has been accrued/available and what has been used).
3 - Timesheets may only be saved/printed individually, not as a group.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote: 10.0/10

Sean G.
Branche: Architektur & Planung
Untern. Größe: 13-50 Mitarbeiter
Mit Google übersetzen

Great product... could use some improvements

Täglich für Mehr als 2 Jahre genutzt
Bewertet am 14.12.2016
Quelle der Bewertung: Capterra

I've loved the TrackSmart product since incorporating into our business. However, the one thing the product is lacking is real-time (database) synchronization with Outlook Calendars. Because we use Outlook so heavily in regards to the different calendars we utilized from an organization standpoint, it would be nice if our TrackSmart attendance data would sync with Outlook in this regard. For example, one of the calendars we use in-house is a field operations calendar. Because there are so many people in the mix when scheduling/planning field operations, the one thing that's always missed is to see who is on vacation. What we have to do is have a separate "vacation" calendar within Outlook so people can overlay this with the field ops calendar so they don't schedule someone who is on vacation. This works, except for when someone forgets to put someone or themselves on the vacation calendar. With TrackSmart being centrally managed, it would be real nice if the attendance data entered into it would sync with our vacation calendar so they match. This would result in us not having those "uh-oh" moments because data was entered into one but not the other... it happens. If you guys could figure this out, you would have a 5-star rating across the board.

Vorteile

Ease of use and overall look & feel of website/product. Flexible pricing plans.

Nachteile

No Outlook sync feature so in-house calendars match what is on TrackSmart.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote: 9.0/10

Jocelyn K.
Branche: Non-Profit-Organisation Management
Untern. Größe: 13-50 Mitarbeiter
Mit Google übersetzen

Convenient and affordable, but unreliable

Täglich für Mehr als 2 Jahre genutzt
Bewertet am 2.12.2016
Quelle der Bewertung: Capterra

The first couple of years this worked well, which was great since it's considerably less costly than most systems. However, during the past year an update was made to their system, and several times since, there have been random changes made to the numbers of hours that had been entered. The first time this happened, I thought I had done something. But the second time it happened, I started browsing their Help section, and there was a section saying that this had occurred due to an upgrade they'd done. I give their customer support 2 stars because I think this should have been sent out as an announcement as soon as it happened, rather than keeping this info buried in their help section. Also, the last (third time) this happened, when I contacted their support, I was told the problem had been "all fixed," when of course it had not. We are a small nonprofit so probably cannot afford a different system. Hopefully, they can at some point resolve this bug in their system. If they do, I would recommend the system as efficient and cost-effective. In the meantime, luckily, I always make sure figures in the system are accurate and make a hard copy a couple of days prior to the new year and a couple of days after so I have something solid to check against when these system errors arise.

Vorteile

It's easy to enter information and generate reports for a cost-effective fee compared to other systems.

Nachteile

It has been very unreliable due to a bug in the system which periodically causes it to arbitrarily change the number of hours that had been entered.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote: 4.0/10

Jenny B.
Branche: Finanzdienstleistungen
Untern. Größe: 13-50 Mitarbeiter
Mit Google übersetzen

We use TrackSmart to manage our employees time off.

Täglich für Mehr als 2 Jahre genutzt
Bewertet am 5.12.2017
Quelle der Bewertung: Capterra

I love that I don't have to manually keep track of our employees' time off. It's easy to make calculation errors when doing it by hand. It's also a great tracking tool because it allows us to see which day an employee submitted a request for time off.

Vorteile

It's very easy to use. Our employees can look at the calendar to see what days are available to take since we can only have one person per department gone at one time. The reports are very helpful as well.

Nachteile

The program doesn't link with Outlook so when I approve someone's time off, I have to go to the Executive's calendar and put it there as well. It would be great if they would link. The other problem is that the employees can only see that another employee's name is on a date, not if they're taking the whole day or just two hours for a doctors appointment.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote: 9.0/10

Nutzerempfehlung
8.5/10
Basierend auf 240 Benutzerbewertungen
Vergleiche Nutzerempfehlungen mit Alternativen
Mit Alternativen vergleichen

TrackSmart Scheduling Preis

TrackSmart Scheduling Preis

Beginnt ab
24,00 $/Monat
Gratis Testen
Abonnement
Preis-Leistungs-Verhältnis
Preis-Leistungs-Verhältnis
4.4/5
Basierend auf 240 Benutzerbewertungen
Vergleiche das Preis-Leistungs-Verhältnis mit Alternativen
Mit Alternativen vergleichen

TrackSmart Scheduling Funktionen

TrackSmart Scheduling Funktionen

API
Aktivitäts-Dashboard
Aktivitäts-Verfolgung
Anpassbare Berichterstellung
Automatische Benachrichtigungen
Berichterstattung und Statistik
Bewerber-Tracking
Daten-Import / -Export
Echtzeit-Berichterstattung
Erinnerungen
Integration von Dritten
Kundenspezifisches Branding
Leistungsmanagement
Mitarbeiter-Datenbank
Mitarbeiter-Onboarding
Mitarbeiter-Self-Service
Mitarbeitermanagement
Mitarbeiterportal
Personalbeschaffungs-Management
Self-Service Portal
Funktionen
4/5
Basierend auf 240 Benutzerbewertungen
Vergleiche Funktionen mit Alternativen
Mit Alternativen vergleichen

Kategorien

TrackSmart Scheduling Häufig gestellte Fragen

TrackSmart Scheduling Häufig gestellte Fragen

Weiter unter folgen häufig gestellte Fragen über TrackSmart Scheduling.

F. Welche Preispläne bietet TrackSmart Scheduling an?

TrackSmart Scheduling bietet folgende Kostenpläne an:

Beginnt ab: 24,00 $/Monat

Preismodell: Abonnement

Gratis Testen: Verfügbar

F. Was sind die Hauptfunktionen von TrackSmart Scheduling?

Wir haben keine Informationen über die Funktionen von TrackSmart Scheduling

F. Wer sind die typischen Nutzer von TrackSmart Scheduling?

TrackSmart Scheduling hat die folgenden typischen Kunden:

Mittlere Unternehmen, Kleine Unternehmen

F: Welche Sprachen werden von TrackSmart Scheduling unterstützt?

TrackSmart Scheduling unterstützt die folgenden Sprachen:

Englisch, Deutsch

F. Welche Preispläne bietet TrackSmart Scheduling an?

TrackSmart Scheduling hat folgende Preismodelle:

Abonnement

F. Unterstützt TrackSmart Scheduling mobile Geräte?

TrackSmart Scheduling unterstützt die folgenden Geräte:

Android, iPhone

F. Mit welchen anderen Applikationen integriert TrackSmart Scheduling?

Wir haben keine Informationen darüber, welche Integrationen TrackSmart Scheduling hat

F. Welche Varianten der Kundenbetreuung bietet TrackSmart Scheduling an?

TrackSmart Scheduling bietet folgende Optionen für Kundensupport:

Wissensdatenbank, Online-Support, Telefon-Support, Video-Anleitungen