Bookwhen Funktionen, Bewertungen & Alternativen

Bookwhen

Flexible online booking system for SMBs

4.8/5 (82 Bewertungen)

Bookwhen Übersicht

Bookwhen is a flexible online booking system that offers SMBs a centralized and secure platform from which to organize classes, courses, workshops and events. Incorporating waiting lists, custom booking forms and a basket system for booking as well as discount codes and in-app support, Bookwhen aims to provide users with a simple and efficient online booking and scheduling solution.

With Bookwhen, users can create custom booking forms and schedule pages effectively, choosing from a range of field types including drop down lists and validation. To enhance the booking process, Bookwhen facilitates multiple ticket selection, multiple ticket type generation and waiting lists. Moreover, users can manage unique discount codes, determine user permissions, attach documents to events and send reminder emails.

Bookwhen supports eCommerce integration with PayPal, Stripe and WorldPay, thereby allowing customers to initiate online payments conveniently and securely. Besides this, Bookwhen promotes further integration with the Bookwhen Public API which serves to list events and take bookings productively. To improve the overall user experience, Bookwhen equips users with a mobile responsive design, a calendar feed and in-app support chat functionality.

Preis

Beginnt ab
€9/Monat
Preisoptionen
Kostenlose Testversion
Free
Abonnement
Preis-Leistungs-Verhältnis

Geräte

Unternehmensgröße

K
M
G

Märkte

Europa, Vereinigtes Königreich

Unterstützte Sprachen

Niederländisch, Englisch, Französisch, Deutsch, Spanisch, Schwedisch

Bookwhen Bewertungen

Gesamtbewertung
4.8/5
100% Positive Bewertungen
66
Ausgezeichnet
16
Sehr gut
0
Durchschnitt
0
Gering
0
Schlecht
Mit Google übersetzen

BOOKING SYSTEM EXCELLENCE

Täglich für Mehr als 2 Jahre genutzt
Bewertet am 16.1.2017
Quelle der Bewertung: Capterra

I considered many different booking systems for my fitness business - but none of them offered the simplicity and user clarity that Bookwhen does. I can create recurring events with customer payment facilities attached easily, run detailed reports to understand booking trends, collect customer information for mail outs. Bookwhen even offers creativity to make the customer facing pages the same colours as my brand, upload my company logo, attachments, feature social media buttons etc.
Bookwhen's own features even prompt me to gear my business in new ways: various ticket types offer the ability to sell to the customer in various avenues, without over-complicating things. Even when I wanted to offer a commission-based element to my business that they didn't already support, I approached the team to see if they would code something specifically to support my business needs and together we made it happen. This sort of service is second to none.
The best part is that anytime I've ever needed support (which is a lot) I can use the instant chat feature, email and even call the support team to get approachable service and considered help.
Within 2 years using Bookwhen my business had grown from a sole trader to a large limited company - without such a fluid booking ability for my customers this would have never been possible.
The subscription price is competitive and the features and service are top notch, I fully recommend Bookwhen.

Vorteile

Its simple to understand, offers lots of features, its support team is always available.

Nachteile

Nothing.

Antwort von Bookwhen

Thanks for the review, Kim! It's been so exciting watching Bounce go from strength to strength with bookwhen - you're scaling so fast now! A great partnership where you've really helped us with innovation on the software. All the best for 2017!

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote

10.0/10
Mit Google übersetzen

The perfect fit

Täglich für Mehr als 2 Jahre genutzt
Bewertet am 12.1.2017
Quelle der Bewertung: Capterra

I spent months trying to find the perfect booking system to meet my needs. There were many good products on offer, but nothing that gave me what exactly what I was looking for...there was always a compromise somewhere. I then found Bookwhen and it was a perfect fit. It has revolutionized the way we operate our business. It is user-friendly, very easy to navigate both backends and for our guests and it has a great design/layout which matched the look and feel of our website. Bookwhen also offers quick and professional support whenever you need. I was able to share feedback, so when the new system was introduced with the new improvements, I felt that my feedback was taken into account and that we had grown together! It really is a fantastic booking system, our business is running at 100% occupancy and I feel that this is partly due to the ease of online bookings. We will be going into our 5th year with Bookwhen and I cannot recommend it highly enough.

Vorteile

Ease of use/very simple back end
User-friendly, clients find it easy to use and we have never had someone, not book due to the difficulty of the booking system.
Great design - Clean and neat
Does exactly what I need it to do
Excellent support

Nachteile

Nothing
I think it has more features than I am making full use of!

Antwort von Bookwhen

It's always great working with you Claire - 5 years and still going strong! Hopefully you have some room free at some point this summer so we can visit your beautiful retreat!

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote

10.0/10
Mit Google übersetzen

Really flexible for a variety of businesses, useful for scheduling with different types of tickets

Täglich für Mehr als 2 Jahre genutzt
Bewertet am 7.6.2017
Quelle der Bewertung: Capterra

Super flexible. Schedule what you want, with the types of tickets you want, with the information you want without much fuss.

Vorteile

I like Bookwhen because I sought it out to deal with a client who runs a business that deals with pet transport adoptions. They coordinate a drive up from the south to New England every 2 weeks, and need to register all of the information about the animals (where they're going, their health records, etc) and also assure that each dog has an appropriately sized kennel on the van. It's a little confusing, but because of the nature of the business, it's really important that everything be done safely and efficiently. Bookwhen allows us to set up transports, register the dogs, and take down information not only on the rescue the dog is coming from but also their new home. I use Bookwhen for some other, routine businesses that need yoga classes or other things run, but ultimately what keeps me recommending them for scheduling is that Bookwhen works for complicated businesses who need to take in a lot of info from customers, customers need different "seats" (crate sizes) and sometimes other information at intake. Bookwhen allows for _all_ of it, which is the best possible scenario for us.

Antwort von Bookwhen

Thanks for the review, Kelsey. It's great to hear our flexibility was put to good use. I think this is one of the unique uses for the system we have! Here's to many more years of transporting pooches :)

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote

10.0/10
Mit Google übersetzen

Brilliant Bookwhen!

Täglich für Mehr als 2 Jahre genutzt
Bewertet am 14.6.2017
Quelle der Bewertung: Capterra

Vorteile

Its easy to use from both our perspective and the customer facing side of things. We've been using Bookwhen for a couple of years and it has completely changed the way we do things. Attendance lists are easy to create quickly but also to download and manipulate to suit our needs. We love the way you can send links to whole public pages or just specific events. The event reminders are a great help in ensuring people arrive for events or get in touch to say they aren't coming. Customer service is brilliant. We rarely wait more than 5 minutes for a chat response. They listen to our feedback and it been great to be able to influence improvements for ourselves and for other users.

Nachteile

There are a couple of things we'd like Bookwhen to be capable of but they are fairly minor and the company have already promised to add them to their development plan so I'm pretty confident we'll see changes over the coming months.

Antwort von Bookwhen

Thanks for the amazing review, Nicola. Great to have a business such as yours on the system for many years - we couldn't do it without you! Yes - we always take feedback on board, keep it coming!

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Mit Google übersetzen

A great little booking tool and all for free!

Täglich für Mehr als 2 Jahre genutzt
Bewertet am 21.3.2018
Quelle der Bewertung: Capterra

Helps us to stay organised when customers book in with us for webinars, consultations and online training sessions.

Vorteile

It has a simple interface where you can customise your event(s) and take multiple bookings or limit to just one booking per customer.

We use it to allow customers to book in for online webinars, consultations and training sessions.

We don't need to take any payment so I haven't used that part of the service.

It must be simple to use, as I've never had to reach out to their support team or even online documentation - it's all pretty self explanatory once you've had a poke around to familiarise yourself first.

Nachteile

It used to look a little dated but they recently got everyone on the old version to update to the new version (still free - yay) and it looks better now. It would be nice if you could customise the public facing page a little more, but for a free package, I'm not complaining!

Antwort von Bookwhen

Thanks for the review, Clare! Great that you're over on the new system now, hope you're enjoying it!

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote

10.0/10

Bookwhen Preis

Beginnt ab
€9/Monat
Preisoptionen
Kostenlose Testversion
Free
Abonnement
Preis-Leistungs-Verhältnis

Lite: €9/month with 300 bookings/month, 1 admin user and 1 booking page.
Standard: €19/month with 800 bookings/month, 5 admin users and 3 booking pages.
Plus: €39/month with 1800 bookings/month, 10 admin users and 6 booking pages.
Gold: €69/month with 4000 bookings/month, 25 admin users and 15 booking pages.
Annual subscriptions receive a two-month discount.
Bookwhen also offers a free plan, with 150 bookings/month, 1 admin user and 1 booking page.

Bookwhen Funktionen

  • API
  • Aktivitäts-Dashboard
  • Automatische Benachrichtigungen
  • Automatische Erinnerungen
  • Benutzerdefinierte Felder
  • E-Mail-Integration
  • Integration von Dritten
  • Kalenderverwaltung

  • Aktivitäts-Verfolgung
  • Anpassbare Berichterstellung
  • Anpassbare Vorlagen
  • Berichterstattung und Statistik
  • CRM-Integration
  • Daten-Import / -Export
  • Elektronische Zahlungen
  • Kontakt-Datenbank
  • Kundendatenbank
  • Kundenspezifisches Branding
  • Mobile Integration
  • Social-Media-Integration

Zusätzliche Informationen für Bookwhen

Schlüssel-Features von Bookwhen

  • Activity dashboard
  • Activity management
  • Application integration
  • Attendee management
  • Booking transfers
  • Calendar management
  • Calendar sync with Google
  • Commission management
  • Custom fields
  • Discount management
  • Email confirmation & reminders
  • Event calendar
  • Event scheduling
  • File attachment
  • Forms management
  • Mobile responsive design
  • Notifications
  • Offline payments
  • Online booking
  • Payment processing
  • Permission management
  • Registration management
  • Reservations management
  • Role-based permissions
  • Secure data storage
  • Self check-in
  • Third party integration
  • Ticket management
  • User access controls
  • Waiting list
  • eCommerce integration

Vorteile

  • Bookwhen affords customers the flexibility to book multiple tickets in one booking session.

  • Users can create custom schedule pages, enabling users to list upcoming events or available slots simply and clearly.

  • Bookwhen supports online waiting lists, allowing users to manage available spaces and tickets effectively and fairly.

  • Bookwhen offers a responsive design, scaling successfully for use on mobiles and tablets.

  • Bookwhen facilitates online and offline payments, integrating easily with payment gateways such as PayPal, Stripe and WorldPay.

  • Bookwhen Häufig gestellte Fragen

    Weiter unter folgen häufig gestellte Fragen über Bookwhen.

    F. Welche Preispläne bietet Bookwhen an?

    Bookwhen bietet folgende Kostenpläne an:

    Beginnt ab: €9/Monat

    Preismodell: Free, Abonnement

    Kostenlose Testversion: Verfügbar

    Lite: €9/month with 300 bookings/month, 1 admin user and 1 booking page.
    Standard: €19/month with 800 bookings/month, 5 admin users and 3 booking pages.
    Plus: €39/month with 1800 bookings/month, 10 admin users and 6 booking pages.
    Gold: €69/month with 4000 bookings/month, 25 admin users and 15 booking pages.
    Annual subscriptions receive a two-month discount.
    Bookwhen also offers a free plan, with 150 bookings/month, 1 admin user and 1 booking page.

    F. Was sind die Hauptfunktionen von Bookwhen?

    Bookwhen bietet die folgenden Funktionen:

    • Activity dashboard
    • Activity management
    • Application integration
    • Attendee management
    • Booking transfers
    • Calendar management
    • Calendar sync with Google
    • Commission management
    • Custom fields
    • Discount management
    • Email confirmation & reminders
    • Event calendar
    • Event scheduling
    • File attachment
    • Forms management
    • Mobile responsive design
    • Notifications
    • Offline payments
    • Online booking
    • Payment processing
    • Permission management
    • Registration management
    • Reservations management
    • Role-based permissions
    • Secure data storage
    • Self check-in
    • Third party integration
    • Ticket management
    • User access controls
    • Waiting list
    • eCommerce integration

    F. Wer sind die typischen Nutzer von Bookwhen?

    Bookwhen hat die folgenden typischen Kunden:

    Freie Mitarbeiter, Mittlere Unternehmen, Non-Profit, Kleine Unternehmen

    F: Welche Sprachen werden von Bookwhen unterstützt?

    Bookwhen unterstützt die folgenden Sprachen:

    Niederländisch, Englisch, Französisch, Deutsch, Spanisch, Schwedisch

    F. Welche Preispläne bietet Bookwhen an?

    Bookwhen hat folgende Preismodelle:

    Free, Abonnement

    F. Unterstützt Bookwhen mobile Geräte?

    Wir haben keine Informationen darüber, welche Geräte Bookwhen unterstützt

    F. Mit welchen anderen Applikationen integriert Bookwhen?

    Bookwhen kann in folgende Anwendungen integriert werden:

    Google Analytics, PayPal, Stripe, Worldpay

    F. Welche Varianten der Kundenbetreuung bietet Bookwhen an?

    Bookwhen bietet folgende Optionen für Kundensupport:

    Häufig gestellte Fragen, Wissensdatenbank, Online-Support