Intelligentes CRM für kleine B2B-Unternehmen und Start-ups
4.6/5 (95 Bewertungen)Salesflare ist eine cloudbasierte CRM-Lösung (Customer-Relationship-Management) für Start-ups und kleine Unternehmen, mit der die Dateneingabe automatisiert und der Bedarf einer manuellen Eingabe von Firmen-, Kontakt-, Besprechungs- und Anrufdaten durch Nutzer eliminiert wird.
Salesflare erfasst automatisch Unternehmens- und Kontaktdaten aus E-Mail-Nachrichtentexten, E-Mail-Signaturen, Social-Media-Profilen und anderen Quellen, sodass Nutzer die Kontaktinformationen nicht mehr manuell suchen und eingeben müssen. Kunden werden automatisch über Teamtelefon- und E-Mail-Kontakte identifiziert und ihre Daten in einem zentralen Adressbuch geteilt, während die Zugriffskontrolle für private Kontakte beibehalten wird. Nutzer können auch die Netzwerke ihrer Kollegen anzeigen und sehen, für welche Personen sie Kontaktdaten haben. Salesflare protokolliert außerdem Besprechungen und Anrufe über die Schnittstelle mit den Kalenderanwendungen und Mobiltelefonprotokollen der Nutzer und speichert alle mit Kunden ausgetauschten Dateien und Dokumente in einzelnen Ordnern.
Salesflare präsentiert den Nutzern Möglichkeiten in einer Übersicht, in der die Möglichkeiten, die eine Aktion erfordern, automatisch hervorgehoben werden. Möglichkeiten können sowohl in der Phasenansicht als auch in einer Zeitleistenansicht angezeigt werden, die allen teilnehmenden Teammitgliedern den vollständigen Kontaktverlauf anzeigt. Nutzer können sofort Maßnahmen ergreifen, eine Nachverfolgung für einen späteren Zeitpunkt planen oder den Lead einem anderen Teammitglied zuweisen. Das Kundenengagement wird nachverfolgt, indem Nutzer in Echtzeit benachrichtigt werden, wenn ein Kunde eine E-Mail öffnet, die Website besucht oder auf einen Link klickt. Auf dieser Grundlage können Kunden ihre Folgemaßnahmen anpassen.
Vorteile
It is easy to use, easy to customize, and accomplishes EXACTLY what I need it to. I like that it is a CRM that specializes in Sales, because if you don’t have sales you don’t have a business. I have a sales cadence that is critical to follow. In Salesflare I can customize it to meet my exact cadence. But wait, that’s not all!!!! I can easily send an email campaign to my contacts. And the email program in Salesflare is AWESOME, you can customize your emails with contact names or business names. You can then track your emails.
Nachteile
When a program does all that Salesflare does it is hard to complain. But, you want a negative and I’d have to say that I can’t create a true Drip Campaign in Salesflare (it was never meant to be an email marketing software). And I would like the Tasks in my task list to be emailed to me, but since I’m in the program already this is not that big of a deal.
I use Salesflare to track sales opportunities. It is easy to use and makes it easy to see what I need to do next for each potential client to keep the sales process moving. I also use Salesflare to track communications in my Book Yourself Solid® Network of 90 and List of 20. I'm perhaps using it in a bit of an unorthodox way for this, but it works, and it makes it easy to see who I need to contact this month.
Vorteile
Salesflare is full-featured and easy to use. One of its key features is that it does the work for you. Between Salesflare and a couple of Zapier integrations, I can spend my time communicating with clients and potential clients, not entering their info in my CRM system. I like that it has a very visual interface, which makes it easy for me to see and track communications with clients and potential clients. I also like that it is easy to customize. Customer support has been great. They consistently reply to support requests quickly, with accurate answers that actually resolve my problem!
Nachteile
There's not much to not like... there was an outage a week or so ago, which hurt, but they did do a great job of keeping customers informed about the issue.
Highly recommended if you are looking for a sales CRM that can integrate into your other systems and can streamline your teams methods for getting and retaining clients.
Vorteile
The biggest reason why we use Basecamp is it's simplistic and streamline interface when working with clients. This is our Go To CRM we use for managing projects along with our clients.
Salesflare has made it so that we can track leads for each of the project types that we have then we integrate this information with other programs we use. At every stage of the sales process we know exactly where the client is in the sales cycle and how far along they are before we think they will make a purchase. It's great!
Nachteile
It can seem daunting at first because it is so feature rich. But they have a well built out FAQ and instructions page, so with a little bit of time, you can quickly get up to speed and start benefiting from all of the tools they offer.
I'm a freelancer and always struggled to get my lead generation process organized. Salesflare is one of the tools that will pay for itself. I signed up a few clients on a retainer basis which is super awesome!
Vorteile
1) The integration with Gmail and Outlook so I can add my leads on the go
2) The campaign feature. I use this primarily to nurture my leads and keep my client informed about the latest updates in their industry
3) The excellent support team
4) Suggestions for new people to add to the contacts every time I add a new account to the pipeline
5) Reminders to prepare for my meetings. Also, the reminders to take notes after my meetings
Nachteile
1) Lack of online scheduling tool with my leads similar to Calendly
2) The tool only reports that an email was opened but it doesn't exactly tell you who opened the email. I use another tool for this purpose so I'd love to see them bridging this gap in the future
It saves me a lot of time, keep track of email openings, that way I know when a lead or customer sees my emails, also, I can see when they go to my website, which is great.
The pipelines are really visual and customizable so it should work for any kind of business.
It integrates well with IMAP, Outlook, Gmail and others, so you can track your communications in almost every email account.
Vorteile
Automates the lead data gathering and task making process, saving a lot of time. Also, it has smart reminders which are great for people like me that keep forgetting to do follow-ups.
The UI is well made so you don't need to take any tutorial to learn how to use it, also, it has a mobile app that will let you keep track of everything on the go.
Nachteile
Doesn't have in-app email and it lacks a lot of native integrations, even though that it has Zapier.
It is really good, but these two points are what is left for it to be great!
Hey Jose!
Just wanted to let you know that in-app emailing is there for a while now and native integrations are building up.
Hope we managed to hit your expectations for greatness!
Weiter unter folgen häufig gestellte Fragen über Salesflare.
Salesflare bietet folgende Kostenpläne an:
Beginnt ab: 30,00 €/Monat
Preismodell: Abonnement
Kostenlose Testversion: Verfügbar
Wir haben keine Informationen über die Funktionen von Salesflare
Salesflare hat die folgenden typischen Kunden:
Freie Mitarbeiter, Kleine Unternehmen
Salesflare unterstützt die folgenden Sprachen:
Englisch
Salesflare hat folgende Preismodelle:
Abonnement
Salesflare unterstützt die folgenden Geräte:
Android, iPhone, iPad
Salesflare kann in folgende Anwendungen integriert werden:
Campaign Monitor, Constant Contact, GrooveJar, HubSpot CRM, HubSpot Marketing, Leadberry, LeadsBridge, PieSync, Robly, Teamwork Projects
Salesflare bietet folgende Optionen für Kundensupport:
Häufig gestellte Fragen, Wissensdatenbank, Online-Support, Telefon-Support, Video-Anleitungen
Overall I’m thrilled. No more lost leads. No more forgetting what happened or when it happened. It conforms to my exact sales cadence. I’m so happy with it I have tried to convert all my friends who are entrepreneurs over to Salesflare – and no I’m not an affiliate of them so I don’t get paid. Oh, and did I mention that it keeps on improving? Yes, it does and when they roll a new feature out it has good documentation on it.