--- description: Ausführliche Erfahrungsberichte zu RoomKeyPMS mit detaillierten Infos zu Funktionen, Preisen und Bewertungen. Verschaff dir einen schnellen Überblick zu Benutzerfreundlichkeit, Vor- und Nachteilen & vergleiche RoomKeyPMS dank GetApp Austria mit ähnlichen Produkten. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: RoomKeyPMS Erfahrungen, Kosten & Bewertungen | GetApp Österreich 2026 --- Breadcrumb: [Startseite](/) > [Hotelsoftware](/directory/81/hospitality-property-management/software) > [RoomKeyPMS](/software/106449/roomkeypms) # RoomKeyPMS Canonical: https://www.getapp.at/software/106449/roomkeypms Seite: 1 / 5\ Zurück: [Nächste Seite](https://www.getapp.at/software/106449/roomkeypms?page=2) > Biete deinen Gästen ein besseres Erlebnis, steigere den Umsatz und senke die Kosten dank eines Property-Management-Systems mit der Unterstützung eines nordamerikanischen Expertenteams. > > Bewertung: **4.4/5** von 90 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.4/5** | 90 Nutzerbewertungen | | Bedienkomfort | 4.4/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.6/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.6/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.3/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 90% | (9/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: RoomKeyPMS - **Region**: Vancouver, Kanada - **Gegründet**: 1978 ## Gewerblicher Kontext - **Preismodell**: (Gratis Testen) - **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Mac (Desktop), Windows (Desktop) - **Unterstützte Sprachen**: Englisch, Französisch - **Verfügbare Länder**: Australien, Kanada, Mexiko, Vereinigte Staaten ## Funktionen - API - Abrechnung & Rechnungsstellung - Abrechnungssatz-Management - Aktivitäts-Dashboard - Angebotsmanagement - Anpassbare Vorlagen - Aufgabenmanagement - Benutzer-Management - Berichterstattung / Analyse - Berichterstattung und Statistik - CRM-Systeme - Catering-Management - Daten-Import / -Export - Datensynchronisation - Einzelne Immobilie - Elektronische Zahlungen - Ertragsmanagement - Front Desk Management - GDS-/OTA-Integration - Gasterlebnis-Management ## Integrationen (26 insgesamt) - Akia - Aloha - Amadeus - Asterisk - Avaya Cloud Office - Heartland Payments+ - HelloShift - M3 Accounting Core - MYOB Acumatica - MYOB Business - Maitre'D - Medallia Experience Cloud - ORION - Ordyx - Pegasus ... und 11 weitere Integrationen ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Telefon-Support - 24/7 Live-Support - Chat ## Category - [Hotelsoftware](https://www.getapp.at/directory/81/hospitality-property-management/software) ## Ähnliche Kategorien - [Hotelsoftware](https://www.getapp.at/directory/81/hospitality-property-management/software) - [Hotelverwaltungssoftware](https://www.getapp.at/directory/592/hotel-management/software) - [Motel-Software](https://www.getapp.at/directory/3655/motel/software) ## Alternativen 1. [Guesty](https://www.getapp.at/software/112215/guesty) — 4.4/5 (480 reviews) 2. [TenantCloud](https://www.getapp.at/software/106755/tenantcloud) — 4.3/5 (451 reviews) 3. [Buildium](https://www.getapp.at/software/101749/buildium-property-management-software) — 4.5/5 (2234 reviews) 4. [Hotelogix](https://www.getapp.at/software/90944/hotelogix) — 4.4/5 (251 reviews) 5. [Zillow Rental Manager](https://www.getapp.at/software/2022379/zillow-rental-manager) — 4.6/5 (103 reviews) ## Nutzerbewertungen ### "A+ Service and Support" — 5.0/5 > **Laurie** | *27. August 2024* | Gastgewerbe | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: I love everything about RoomKey\!\!\!\! Tech support team is amazing\!\! They are always knowledgeable and talk/walk me through every issue I have had. I highly recommend RoomKey PMS > > **Nachteile**: Haven't found one con in the 4 plus year I have worked with RoomKey PMS > > Just amazing\! Tech support is A+ and the rest of the team is just as amazing, as you can tell, I love RoomKey PMS ----- ### "Excellent Tech Agent- \[sensitive content hidden\]" — 5.0/5 > **Gina** | *12. Juni 2023* | Gastgewerbe | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: The support\! \[sensitive content hidden\] is great asset to your team. Due to the fact that he knows your system and can easily fix an issues when prompt to. You should promote him, but he needs to be our tech agent forever..... > > **Nachteile**: Takes to long to load and you cannot put a reservation in for more than 3 months without it glitching > > My experience is always fantastic because of your agent \[sensitive content hidden\], always there to complete any errors or support needed ----- ### "udating" — 3.0/5 > **Paul** | *15. Juli 2009* > > **Vorteile**: Katie Mclane with roomkey has been outstanding in her ability to help with any issues I have encountered. > > **Nachteile**: Elearn needs to be kept current with the versions of roomkey so that we can accuratly train new employees. whenever a new version comes out a complete list of all the changes made should be provided before the version comes out so that policies that may be affected by the changes can be reviewed and adjusted accordingly. the tokenization of CC\#'s has created some issues. Having the "settle" button on the authorized transaction window is almost a nessesity for our property. there are issues with authorizations becomeing confusing for our guests and they think we have double charged them. Iknow that better training in this area does solve most issues but when new employees are just learning roomkey they make mistakes and the settle button can solve this. > > Roomkey is easy to grasp most general areas. the finite idosyncrinicities can be a little difficult for a less computer literate person to understand but it can be trained into them. ----- ### "Customer service" — 5.0/5 > **may** | *2. August 2023* | Gastgewerbe | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: We are an independent boutique hotel that has been using Roomkey PMS since 2014. This cloud based system is very easy to use and for new Front Desk Agents easy to learn. The customer service is top notch, especially Adam who is always very patient and responsive. > > **Nachteile**: Would be nice if the system can work on Apple computers and Ipads ----- ### "Customer Support" — 5.0/5 > **Lisa** | *8. Februar 2023* | Gastgewerbe | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: RoomKey is fairly easy to navigate. The "Search" tab is super helpful when locating a guest reservation. The "Help" tab has all sorts of information and trainings available. > > **Nachteile**: I would like to see a function that separates the different rate codes, and show each guest that is staying under for instance the Corp. Rate or VA rate, not just on the in-house screen. Like you could research past guest that stayed under the Best Available Rate, etc. > > There customer support team is TOP TIER\!\!\! You are not placed on lengthy holds waiting for someone to finally answer the call. When you speak with anyone from the support team, (especially \[sensitive content hidden\]), they are always pleasant and easy to talk to. They understand your questions and are very knowledgeable of system and are willing to walk you through the steps to fix/correct any issues you may have. ----- Seite: 1 / 5\ Zurück: [Nächste Seite](https://www.getapp.at/software/106449/roomkeypms?page=2) ## Links - [Auf GetApp anzeigen](https://www.getapp.at/software/106449/roomkeypms) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Strukturierte Daten