--- description: Ausführliche Erfahrungsberichte zu RoomKeyPMS mit detaillierten Infos zu Funktionen, Preisen und Bewertungen. Verschaff dir einen schnellen Überblick zu Benutzerfreundlichkeit, Vor- und Nachteilen & vergleiche RoomKeyPMS dank GetApp Austria mit ähnlichen Produkten. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: RoomKeyPMS Erfahrungen, Kosten & Bewertungen | GetApp Österreich 2026 --- Breadcrumb: [Startseite](/) > [Hotelsoftware](/directory/81/hospitality-property-management/software) > [RoomKeyPMS](/software/106449/roomkeypms) # RoomKeyPMS Canonical: https://www.getapp.at/software/106449/roomkeypms Seite: 1 / 5\ Zurück: [Nächste Seite](https://www.getapp.at/software/106449/roomkeypms?page=2) > Biete deinen Gästen ein besseres Erlebnis, steigere den Umsatz und senke die Kosten dank eines Property-Management-Systems mit der Unterstützung eines nordamerikanischen Expertenteams. > > Bewertung: **4.4/5** von 90 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.4/5** | 90 Nutzerbewertungen | | Bedienkomfort | 4.4/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.6/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.6/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.3/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 90% | (9/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: RoomKeyPMS - **Region**: Vancouver, Kanada - **Gegründet**: 1978 ## Gewerblicher Kontext - **Preismodell**: (Gratis Testen) - **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Mac (Desktop), Windows (Desktop) - **Unterstützte Sprachen**: Englisch, Französisch - **Verfügbare Länder**: Australien, Kanada, Mexiko, Vereinigte Staaten ## Funktionen - API - Abrechnung & Rechnungsstellung - Abrechnungssatz-Management - Aktivitäts-Dashboard - Angebotsmanagement - Anpassbare Vorlagen - Aufgabenmanagement - Benutzer-Management - Berichterstattung / Analyse - Berichterstattung und Statistik - CRM-Systeme - Catering-Management - Daten-Import / -Export - Datensynchronisation - Einzelne Immobilie - Elektronische Zahlungen - Ertragsmanagement - Front Desk Management - GDS-/OTA-Integration - Gasterlebnis-Management ## Integrationen (26 insgesamt) - Akia - Aloha - Amadeus - Asterisk - Avaya Cloud Office - Heartland Payments+ - HelloShift - M3 Accounting Core - MYOB Acumatica - MYOB Business - Maitre'D - Medallia Experience Cloud - ORION - Ordyx - Pegasus ... und 11 weitere Integrationen ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Telefon-Support - 24/7 Live-Support - Chat ## Category - [Hotelsoftware](https://www.getapp.at/directory/81/hospitality-property-management/software) ## Ähnliche Kategorien - [Hotelsoftware](https://www.getapp.at/directory/81/hospitality-property-management/software) - [Hotelverwaltungssoftware](https://www.getapp.at/directory/592/hotel-management/software) - [Motel-Software](https://www.getapp.at/directory/3655/motel/software) ## Alternativen 1. [Guesty](https://www.getapp.at/software/112215/guesty) — 4.4/5 (485 reviews) 2. [TenantCloud](https://www.getapp.at/software/106755/tenantcloud) — 4.3/5 (451 reviews) 3. [Buildium](https://www.getapp.at/software/101749/buildium-property-management-software) — 4.5/5 (2234 reviews) 4. [Hotelogix](https://www.getapp.at/software/90944/hotelogix) — 4.4/5 (251 reviews) 5. [Zillow Rental Manager](https://www.getapp.at/software/2022379/zillow-rental-manager) — 4.6/5 (103 reviews) ## Nutzerbewertungen ### "Customer Support" — 5.0/5 > **Lisa** | *8. Februar 2023* | Gastgewerbe | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: RoomKey is fairly easy to navigate. The "Search" tab is super helpful when locating a guest reservation. The "Help" tab has all sorts of information and trainings available. > > **Nachteile**: I would like to see a function that separates the different rate codes, and show each guest that is staying under for instance the Corp. Rate or VA rate, not just on the in-house screen. Like you could research past guest that stayed under the Best Available Rate, etc. > > There customer support team is TOP TIER\!\!\! You are not placed on lengthy holds waiting for someone to finally answer the call. When you speak with anyone from the support team, (especially \[sensitive content hidden\]), they are always pleasant and easy to talk to. They understand your questions and are very knowledgeable of system and are willing to walk you through the steps to fix/correct any issues you may have. ----- ### "Exactly what I needed for a smaller operation." — 5.0/5 > **Lynden** | *2. Oktober 2024* | Gastgewerbe | Empfehlungsbewertung: 9.0/10 > > **Vorteile**: When taking over a resort that had no PMS, I looked at quite a few different options. RoomKey fit us perfectly and I really liked the 'user-pay' model which helps a smaller operation with their cash flows. It is relatively easy to set up, quite intuitive and easy to learn by my new employees. Like most systems, it has far more options than we would ever use, but they are there if you need them. > > **Nachteile**: I find the reports portion quite cumbersome. > > Very good\! Support personnel are always very quick to respond and extremely helpful. ----- ### "udating" — 3.0/5 > **Paul** | *15. Juli 2009* > > **Vorteile**: Katie Mclane with roomkey has been outstanding in her ability to help with any issues I have encountered. > > **Nachteile**: Elearn needs to be kept current with the versions of roomkey so that we can accuratly train new employees. whenever a new version comes out a complete list of all the changes made should be provided before the version comes out so that policies that may be affected by the changes can be reviewed and adjusted accordingly. the tokenization of CC\#'s has created some issues. Having the "settle" button on the authorized transaction window is almost a nessesity for our property. there are issues with authorizations becomeing confusing for our guests and they think we have double charged them. Iknow that better training in this area does solve most issues but when new employees are just learning roomkey they make mistakes and the settle button can solve this. > > Roomkey is easy to grasp most general areas. the finite idosyncrinicities can be a little difficult for a less computer literate person to understand but it can be trained into them. ----- ### "Boutique Hotel PMS" — 4.0/5 > **Anne-Marie** | *25. Jänner 2021* | Gastgewerbe | Empfehlungsbewertung: 8.0/10 > > **Vorteile**: The software is well designed for small-medium sized hotels, the cost is low compared to other PMS relooked at. Lots of great functions such as Group Reservations, Add-ons to upsell on booking engine, Built-in booking engine, integrations with various POS and other software. The Forum is a great place to suggest improvements. The reason we picked it is because our city of operation loses electricity and internet often, and the Smart Files allows us to do check-ins and check-outs regardless. Offers all the great upgrades for hotels that need it to grow. > > **Nachteile**: Very few cons, but if I had to state a couple: Takes a long time to get a Mac version developed, only Windows. Integrations are pricey but there is a vast array to choose from. Antiquated MS-DOs looking platform, could use some updating. Just small things ----- ### "Customer Service Outstanding\!" — 5.0/5 > **Sandra** | *31. August 2024* | Gastgewerbe | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: The Customer Service is OUTSTANDING\!\!\! Especially \[sensitive content hidden\]. The program is very user friendly. I like the monthly classes teaching/showing different aspects of the program. > > **Nachteile**: There is nothing at all that I do not like > > We have had RoomKey for over 4 years and my experience has been wonderful. There is so much to learn and when I have a problem, customer service is there to help. ----- Seite: 1 / 5\ Zurück: [Nächste Seite](https://www.getapp.at/software/106449/roomkeypms?page=2) ## Links - [Auf GetApp anzeigen](https://www.getapp.at/software/106449/roomkeypms) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Strukturierte Daten