ClockShark
Mobile Zeiterfassung für Bau- und Außendienstleistungen.
4,7 /5 (1110 Bewertungen) Eine Bewertung schreibenClockShark Übersicht
Was ist ClockShark?
ClockShark ist eine Zeiterfassungs- und Mitarbeitereinsatzplanungssoftware für Bau- und Außendienstunternehmen. Die Software bietet GPS-fähige mobile Anwendungen zum Ein- und Ausbuchen von Außendienstmitarbeiter und Büroangestellten. Das Tool hilft auch dabei, monatliche Arbeitszeittabellen zu erstellen, Projektaktivitäten zu planen und den Standort der Mitarbeiter zu ermitteln.
ClockShark verwendet die patentierte GPS-TRAK-Technologie, um die Standortinformationen der Mitarbeiter an die Backend-Manager zu senden. Mitarbeiter können ClockShark auch auf ihren Android-, iOS- und Windows-basierten Smartphones verwenden, um ihre täglichen Ein- und Ausbuchungen manuell einzugeben. Mit dem webbasierten Verwaltungsdashboard können Manager den Standort ihrer Mitarbeiter nachverfolgen, Ereignisse per Fernzugriff planen und Aktualisierungen gemeinsam in Echtzeit nutzen.
ClockShark bietet einen interaktiven Drag-and-Drop-Scheduler, der die aktuelle Verfügbarkeit von Ressourcen anzeigt und bei der Planung von Arbeitsabläufen und Aufträgen hilft. Das Echtzeit-Aktivitätsdashboard der Software hilft Administratoren dabei, Aktivitäten im Außendienst zu überwachen und den Auftragsfortschritt zu verfolgen, ohne selbst vor Ort zu sein. Die Lösung bietet außerdem Ad-hoc-Berichterstattungsfunktionen und ermöglicht Nutzern das Erstellen und Exportieren von benutzerdefinierten Berichten für Compliance- und Prüfzwecke.
ClockShark bietet auch eine „CrewClock™“-Funktion, mit der Vorgesetzte und Nutzer mit Administratorrechten andere Crewmitglieder ein- und ausbuchen können. Zu den zusätzlichen Funktionen der Software gehören automatisierte Erinnerungen, unbegrenzte Zeitstempel, Gehaltsabrechnung, die Integration von QuickBooks sowie E-Mail- und Telefonbetreuung.
ClockShark Übersicht
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ClockShark Bewertungen
ClockShark Bewertungen
Fantastic Application!
We moved from a complicated spreadsheet and paper timesheets to this system and it has been a fantastic overhaul. We are saving time and coordination efforts already just by using the clock in / out feature. Here this week we will be moving forward with the scheduling feature as well.
Great product
Overall experience has been great. Great price point, great customer service. They are always evolving and that is what keeps us here. They are willing to make adjustments based on the ever change environment and needs of their customers.
Plumbing Contractor Tested
We have liked the program very much. It has been very helpful in tracking our daily operations, from job to job, and between the employees. Overall it has helped us to be more accurate in tracking hours per employee for each job, so we have seen improvement in our time tracking for sure! Which also then helps in our invoicing to our customers.
Not very impressed with the app at all
Great concept, very poor execution. I have yet to see a "bad" review posted on the companies website, and cannot believe that others are not experiencing the same issues that my co workers and I have seen.
New Subscriber
Great to start up. The sales rep that set me up with demo and over the phone demonstration and Q&A was more than helpful.
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Fantastic Application!
Vorteile
The software is very easy to use. The tutorial for mobile use is great and all of our employees have been able to adjust very easily. The scheduling aspect is top tier (we did a LOT of research on you and your competitors.)
Nachteile
It would be great if there was a way for each employee to flag time issues that wasn't just a note, like a push notification. Also, we would love it if you had a mass messaging option (but I've heard you are working on it!)
Antwort von ClockShark
Hello Heather,
Thank you for your 5-star review! Glad to hear that ClockShark is easy for you and your employees to use. Feel free to reach out to us anytime at 800-828-0689 or by emailing [email protected]! We're always here to help and love talking with customers and hearing feature requests.
Great product
Overall experience has been great. Great price point, great customer service. They are always evolving and that is what keeps us here. They are willing to make adjustments based on the ever change environment and needs of their customers.
Vorteile
Customer service is beyond fantastic! The team really cares about the feedback and suggestions they receive and do their best to implement as much as they can. The simplicity to the user is great as we have technicians that need things to be quick and simple. Reports have come along way in the past year. They give a lot of information and you are able to customize them a bit more now. Implementation is quick and easy. Works amazingly well with QuickBooks and other similar software.
Nachteile
There are some changes I would make personally to fit our needs. There isn't any real cons with Clockshark honestly. It does what we need it to do and the things it doesn't are simply requests we'd like to see to fit us better as a company.
Antwort von ClockShark
Hi Molly!
Thank you for the review. So glad to hear our customer support team was able to help you in the past. That's great that your technicians can get their work completed faster with ClockShark. Feel free to reach out to us anytime at 800-828-0689 or by emailing [email protected]! We're always here to help and love talking with customers and hearing feature requests.
Plumbing Contractor Tested
We have liked the program very much. It has been very helpful in tracking our daily operations, from job to job, and between the employees. Overall it has helped us to be more accurate in tracking hours per employee for each job, so we have seen improvement in our time tracking for sure! Which also then helps in our invoicing to our customers.
Vorteile
It is easy to use and super quick with reporting and managing multiple employees.
Nachteile
I haven't found any thing to much wrong with the program. May the GPS is not always 100% accurate, but that feature is not a high priority for our company.
Antwort von ClockShark
Hi Trista!
Thank you so much for the positive review! It's great to know that out of all the solutions you've tried, you're sticking with us! Happy to hear that we're providing a simple but detailed product thats helping your business :)
If you decide to utilize the GPS, I encourage you to reach out to Support so we can help! The GPS should always be accurate and if you're running into issues, they are some device settings that can help with this.
Thank you again and have a great day!
Not very impressed with the app at all
Great concept, very poor execution. I have yet to see a "bad" review posted on the companies website, and cannot believe that others are not experiencing the same issues that my co workers and I have seen.
Nachteile
The app seems to be very glitchy. Not very stable on Android devices at all. The app tends to "forget" the status if you loose the data connection. Cant see your schedule if it doesn't have a data connection. While this might be fine if you are always in an area where there is wifi or 4G, it useless if you work in an area that cell service is spotty at best.
Antwort von ClockShark
Hi, Steve! We appreciate your review of ClockShark here on Capterra. We're sorry to hear that you've noticed some occasional glitches within the Android mobile app, but please know that we are committed to making sure ClockShark is working 100% correctly for your team, 100% of the time. :)
Feel free to reply to this message, Steve, and together, you and I can work to resolve any in-app issues you have noticed. Some of the things you have mentioned here are features, and not bugs, so a brief explanation may prove helpful. If it's easier for you to call, you can quickly reach our Customer Success team @ 1.800.828.0689. We're happy to help!
We're glad to have you as part of the ClockShark team, Steve, and your feedback is immensely valuable to us as we work to improve ClockShark for our customers. Anytime you have any questions or suggestions, just let us know.
Have a fantastic day! -Morgan @ ClockShark-
New Subscriber
Great to start up. The sales rep that set me up with demo and over the phone demonstration and Q&A was more than helpful.
Vorteile
As the administrator it is much easier and more streamline than the previous time keeping software we use. Job costing and hours tracking are much more intuitive than Tsheets was.
Nachteile
Nothing was too difficult to integrate. I would say the one thing lacking (although maybe I have not figured it out) is being able to change employee timesheets and schedule on the mobile version.
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ClockShark Preis
ClockShark Preis
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ClockShark Funktionen
ClockShark Funktionen
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ClockShark Häufig gestellte Fragen
ClockShark Häufig gestellte Fragen
Weiter unter folgen häufig gestellte Fragen über ClockShark.
F. Welche Preispläne bietet ClockShark an?
ClockShark bietet folgende Kostenpläne an:
Beginnt ab: 3,00 $/Monat
Preismodell: Abonnement
Gratis Testen: Verfügbar
F. Was sind die Hauptfunktionen von ClockShark?
Wir haben keine Informationen über die Funktionen von ClockShark
F. Wer sind die typischen Nutzer von ClockShark?
ClockShark hat die folgenden typischen Kunden:
Kleine Unternehmen, Großunternehmen, Non-Profit, Freie Mitarbeiter, Mittlere Unternehmen
F: Welche Sprachen werden von ClockShark unterstützt?
ClockShark unterstützt die folgenden Sprachen:
Englisch
F. Welche Preispläne bietet ClockShark an?
ClockShark hat folgende Preismodelle:
Abonnement
F. Unterstützt ClockShark mobile Geräte?
ClockShark unterstützt die folgenden Geräte:
Android, iPhone, iPad
F. Mit welchen anderen Applikationen integriert ClockShark?
ClockShark kann in folgende Anwendungen integriert werden:
FastField, Google Calendar, Gusto, Microsoft Outlook, QuickBooks Online, QuickBooks Online Advanced, RUN Powered by ADP, Ryvit, Sage Business Cloud Accounting, Xero
F. Welche Varianten der Kundenbetreuung bietet ClockShark an?
ClockShark bietet folgende Optionen für Kundensupport:
Häufig gestellte Fragen, Forum, Wissensdatenbank, Online-Support, Telefon-Support, Video-Anleitungen
We moved from a complicated spreadsheet and paper timesheets to this system and it has been a fantastic overhaul. We are saving time and coordination efforts already just by using the clock in / out feature. Here this week we will be moving forward with the scheduling feature as well.