--- description: Ausführliche Erfahrungsberichte zu ServiceChannel mit detaillierten Infos zu Funktionen, Preisen und Bewertungen. Verschaff dir einen schnellen Überblick zu Benutzerfreundlichkeit, Vor- und Nachteilen & vergleiche ServiceChannel dank GetApp Austria mit ähnlichen Produkten. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: ServiceChannel Erfahrungen, Kosten & Bewertungen | GetApp Österreich 2026 --- Breadcrumb: [Startseite](/) > [CMMS Software (Computerised Maintenance Management System)](/directory/131/cmms/software) > [ServiceChannel](/software/106851/servicechannel) # ServiceChannel Canonical: https://www.getapp.at/software/106851/servicechannel Seite: 1 / 6\ Zurück: [Nächste Seite](https://www.getapp.at/software/106851/servicechannel?page=2) > ServiceChannel bietet Reparatur- und Wartungsservices von gewerblichen Auftragnehmenden eine umfassende web- und smartphonebasierte Plattform für das Facility- und Contractor-Management. > > Bewertung: **4.5/5** von 130 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.5/5** | 130 Nutzerbewertungen | | Bedienkomfort | 4.4/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.5/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.4/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.3/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 90% | (9/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: ServiceChannel - **Region**: New York, USA - **Gegründet**: 1999 ## Gewerblicher Kontext - **Zielgruppe**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Android (mobil), iPhone (mobil), iPad (mobil) - **Unterstützte Sprachen**: Arabisch, Chinesisch, Chinesisch (traditionell), Deutsch, Englisch, Französisch, Griechisch, Italienisch, Japanisch, Koreanisch, Niederländisch, Polnisch, Portugiesisch, Portugiesisch, Portugiesisch, Rumänisch, Russisch, Schwedisch, Serbisch, Slowenisch, Spanisch, Thailändisch, Tschechisch, Türkisch, Ungarisch - **Verfügbare Länder**: Afghanistan, Albanien, Algerien, Amerikanisch-Samoa, Amerikanische Jungferninseln, Andorra, Angola, Anguilla, Antigua und Barbuda, Argentinien, Armenien, Aruba, Aserbaidschan, Australien, Bahamas, Bahrain, Bangladesch, Barbados, Belarus, Belgien und 209 weitere ## Funktionen - API - Abrechnung & Rechnungsstellung - Abschreibungsmanagement - Aktivitäts-Dashboard - Aktivitäts-Verfolgung - Alarmfunktion / Benachrichtigungen - Angebote / Schätzungen - Angebotsmanagement - Anlagegegenstand-Management - Anlagenrechnung - Anpassbare Berichte - Anpassbare Felder - Anpassbare Formulare - Arbeitsauftragserstellung - Arbeitsauftragsverwaltung - Asset Assignment - Asset Lifecycle Management - Audit Trail - Aufgabenmanagement - Aufgabenplanung ## Integrationen (15 insgesamt) - Accruent - Lucernex - Microsoft 365 - Microsoft Teams - NetSuite - Observe - Oracle PeopleSoft - SAP Ariba - SAP BW/4HANA - SAP HANA Cloud - SAP S/4HANA Cloud - ServiceNow - ServiceNow IT Service Management - Visual Lease - WennSoft ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Telefon-Support - 24/7 Live-Support ## Category - [CMMS Software (Computerised Maintenance Management System)](https://www.getapp.at/directory/131/cmms/software) ## Ähnliche Kategorien - [CMMS Software (Computerised Maintenance Management System)](https://www.getapp.at/directory/131/cmms/software) - [GRC-Tools (Governance, Risikomanagement und Compliance)](https://www.getapp.at/directory/251/governance-risk-compliance-grc/software) - [CAFM Software](https://www.getapp.at/directory/323/facility-management/software) - [Auftragsmanagement Software](https://www.getapp.at/directory/705/work-order/software) - [Fremdfirmenmanagement Software](https://www.getapp.at/directory/1011/contractor-management/software) ## Alternativen 1. [MaintainX](https://www.getapp.at/software/117239/getmaintainx) — 4.8/5 (1017 reviews) 2. [Fracttal One](https://www.getapp.at/software/111631/fracttal) — 4.6/5 (1773 reviews) 3. [Limble](https://www.getapp.at/software/2049215/limble-cmms) — 4.8/5 (739 reviews) 4. [Jobber](https://www.getapp.at/software/90723/jobber) — 4.6/5 (1420 reviews) 5. [Fiix](https://www.getapp.at/software/106721/fiix) — 4.5/5 (628 reviews) ## Nutzerbewertungen ### "One stop platform for all your facilities management needs" — 5.0/5 > **Verifizierter Rezensent** | *2. September 2020* | Einzelhandel | Empfehlungsbewertung: 8.0/10 > > **Vorteile**: Being able to have everything on one platform is a huge time saver especially in this ever changing industry. From work order creation to invoice approval, the system is extremely user friendly. Also the fact that during implementation it is set up specific to your business needs and as things change, you can make changes\! > > **Nachteile**: Implementation process can be lengthy and creating the issues list can be confusing if you don't have a good starting point. You do get set up with an implementation manager who does help guide you through the process. ----- ### "Ulta Beauty loves Service Channel\!" — 5.0/5 > **Amy** | *10. Februar 2025* | Kosmetik | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Very intuitive and easy to use, lots of filtering options which makes it possible for multiple Teams in my company to all use the system but not duplicate efforts or cross over each other. > > **Nachteile**: There seems to be new innovation happening regularly on Service Channel, but this never includes Supply Manager. I understand Supply Manager is a third party system acquired by Service Channel.... but when will this change? I've been using the platform for almost 5 years with no upgrades. Ulta Beauty does 50,000+ WO's a year with Supply Manager- new features would go a long way. ----- ### "Not at all user friendly when you only need it occasionally" — 3.0/5 > **Verifizierter Rezensent** | *4. August 2022* | Bau | Empfehlungsbewertung: 3.0/10 > > **Vorteile**: I like the thought behind it. I think if implemented properly it probably could be a very good tool for managing service/warranty work, but the capacity in which I use it is very confusing. On the plus side, they did offer a training that was about 3 hours long to go in depth into the program and how it should function. > > **Nachteile**: While the concept behind it is excellent, it doesn't quite apply to how I use it. It was set up by a client of ours to dispatch service work, but as a GC it has gotten confusing since we aren't the ones to actually perform the work. I wish the training had been more specific to if you're a GC or a subcontractor. I also think that the owner training should be a bit more in depth as well because even the client who purchased the software has hit some usage roadblocks when it comes to setting up jobs and which features they actually want us to use. > > My experience has unfortunately been a confusing and frustrating one. I do see the benefits of having a system to track work orders, but I just don't think that it applies to all situations. It's very hard to use from the GC standpoint. ----- ### "A+ for Service Channel" — 5.0/5 > **Sharon** | *7. Jänner 2026* | Hausmeisterservice | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Service Channel keeps all my work orders and customers organized, it is user friendly and offers many reports. > > **Nachteile**: The only issue I have is that I cannot put a work order in completed status. It would help to move the process along if we could do this ourselves. With validation that the work was completed of course\! > > I have been using Service Channel for over 10 years, it has improved through the years and has been an asset to our company ----- ### "Excellent Communication Tool" — 4.0/5 > **Mari Clare** | *28. August 2020* | Einzelhandel | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Keeping hundreds of work orders time stamped and name stamped. This allows for clear accountability for my team and direct communication with the store staff. All information is stored in one WO and photos/videos can be uploaded to allow for context. Managing expectations is much easier with the missed ETA alerts and I can easily see where my team needs to focus their efforts. > > **Nachteile**: The PM module is still clunky and doesn't really fit our requirements entirely. It's limited in it's capabilities (for example: many of our locations have different frequencies and schedules for cleaning, this cannot be specified in the PM module). > > Excellent. Our account rep \[SENSITIVE CONTENT HIDDEN\] is always available to answer questions or help us with optimizing our work flow. The system has greatly increased our ability to prioritize and focus on the issues that will move the needle. ----- Seite: 1 / 6\ Zurück: [Nächste Seite](https://www.getapp.at/software/106851/servicechannel?page=2) ## Links - [Auf GetApp anzeigen](https://www.getapp.at/software/106851/servicechannel) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Strukturierte Daten