--- description: Ausführliche Erfahrungsberichte zu Hostaway mit detaillierten Infos zu Funktionen, Preisen und Bewertungen. Verschaff dir einen schnellen Überblick zu Benutzerfreundlichkeit, Vor- und Nachteilen & vergleiche Hostaway dank GetApp Austria mit ähnlichen Produkten. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Hostaway Erfahrungen, Kosten & Bewertungen | GetApp Österreich 2026 --- Breadcrumb: [Startseite](/) > [Software für Ferienwohnungen](/directory/183/vacation-rental/software) > [Hostaway](/software/106989/hostaway) # Hostaway Canonical: https://www.getapp.at/software/106989/hostaway Seite: 1 / 62\ Zurück: [Nächste Seite](https://www.getapp.at/software/106989/hostaway?page=2) > Hostaway ist eine Channel-Management-Lösung für Ferienimmobilien, die automatisch Preise, Verfügbarkeit und Buchungen über mehrere Kanäle synchronisiert. > > Bewertung: **4.8/5** von 1524 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.8/5** | 1524 Nutzerbewertungen | | Bedienkomfort | 4.6/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.7/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.6/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.7/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 90% | (9/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: Hostaway - **Region**: Helsinki, Finnland - **Gegründet**: 2015 ## Gewerblicher Kontext - **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (mobil), iPhone (mobil), iPad (mobil) - **Unterstützte Sprachen**: Deutsch, Dänisch, Englisch, Finnisch, Französisch, Griechisch, Italienisch, Niederländisch, Portugiesisch, Spanisch, Tschechisch - **Verfügbare Länder**: Afghanistan, Albanien, Algerien, Amerikanisch-Samoa, Amerikanische Jungferninseln, Andorra, Angola, Anguilla, Antigua und Barbuda, Argentinien, Armenien, Aruba, Aserbaidschan, Australien, Bahamas, Bahrain, Bangladesch, Barbados, Belgien, Belize und 198 weitere ## Funktionen - API - Abrechnung & Rechnungsstellung - Abrechnungssatz-Management - Aktivitäts-Dashboard - Aktivitäts-Verfolgung - Alarmfunktion / Benachrichtigungen - Angebotsmanagement - Anmerkungen zur Reservierung - Anpassbare Berichte - Anpassbare Felder - Anpassbare Vorlagen - Arbeitsauftragsverwaltung - Aufgabenmanagement - Auftragsmanagement - Belegungsmanagement - Benutzer-Management - Berichterstattung / Analyse - Berichterstattung und Statistik - Bestandskontrolle - Bestandsverfolgung ## Integrationen (63 insgesamt) - AIPEX - Akia - Asana - AutoRank - Autohost - BeHome247 - Beyond - Boostly - Boostly - Breezeway - ChargeAutomation - Chekin App - CloudBooks - Doinn - Duve ... und 48 weitere Integrationen ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Telefon-Support - 24/7 Live-Support - Chat ## Category - [Software für Ferienwohnungen](https://www.getapp.at/directory/183/vacation-rental/software) ## Ähnliche Kategorien - [Hotelsoftware](https://www.getapp.at/directory/81/hospitality-property-management/software) - [Software für Ferienwohnungen](https://www.getapp.at/directory/183/vacation-rental/software) - [Channel Management Software](https://www.getapp.at/directory/738/channel-management/software) - [Hotelverwaltungssoftware](https://www.getapp.at/directory/592/hotel-management/software) - [Hotel Channel Management Software](https://www.getapp.at/directory/1663/hotel-channel-management/software) ## Alternativen 1. [Buildium](https://www.getapp.at/software/101749/buildium-property-management-software) — 4.5/5 (2205 reviews) 2. [ResMan](https://www.getapp.at/software/113985/resman) — 4.6/5 (601 reviews) 3. [Guesty](https://www.getapp.at/software/112215/guesty) — 4.4/5 (465 reviews) 4. [Entrata](https://www.getapp.at/software/122435/entrata) — 4.6/5 (444 reviews) 5. [Rent Manager](https://www.getapp.at/software/113381/rent-manager) — 4.6/5 (606 reviews) ## Nutzerbewertungen ### "Essential Partner with Unbeatable 24/7 Support" — 5.0/5 > **Doris** | *5. November 2025* | Gastgewerbe | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: The single most valuable asset is their 24-Hour Phone Support. This feature has been absolutely invaluable to us. As we were first starting out, I called many times, often at all hours of the night, trying to figure out urgent configuration issues or unexpected problems. Knowing there is always an expert available is the ultimate safety net. Furthermore, I must specifically highlight the financial expertise. Whenever I have complex financial questions regarding owner statements or payout formulas, \[sensitive content hidden\] has been incredible in every way. She is so helpful and has made navigating such complicated financial configurations easy and understandable. This level of dedicated, expert support is truly what sets Hostaway apart. > > **Nachteile**: Hostaway still needs to work on improving the photo upload system. At the moment, it can be cumbersome when handling large batches of images. We would greatly benefit from improvements to its drag-and-drop functionality for reordering and organizing photos efficiently across listings. > > Hostaway has been an absolutely incredible partner for our business. While the initial learning curve was bumpy—which is expected when migrating to or starting with any sophisticated property management system (PMS)—the commitment of their team made all the difference. We are extremely happy with the platform's capabilities and, most importantly, with the human support behind it. Value for Money: The platform’s ability to centralize booking management, sync calendars, and automate payments has proven to be an essential investment. It quickly pays for itself in efficiency and reduced manual workload. Ease of Use \& Booking Management: Once our team moved past the initial setup phase, managing reservations, updating rates, and communicating with guests became seamless. The calendar synchronization is reliable and handles our inventory flawlessly across all channels. Payment and Reservation Management: The system offers powerful financial tools. While configuring complex owner statements can be challenging, the dedicated support makes navigating these essential financial tasks manageable. In conclusion, despite the initial learning curve and a few system quirks, the quality of the support team—especially the 24/7 availability and the expert financial guidance—makes Hostaway an indispensable five-star tool for our vacation rental operations. ----- ### "Amazing customer support\!" — 5.0/5 > **Marc** | *23. Februar 2026* | Gastgewerbe | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: It is a great platform for managing my short-term rental business. It is amazing what I can do as one person managing so many rentals. I couldn't be without it. Customer support is amazing as well. > > **Nachteile**: Nothing negative. Everything has been positive thus far. If I had to say anything negative, it would be their integration with VRBO, but this is more on the VRBO side than Hostaway. > > Hugely positive. I would recommend it to anyone looking to rental short term accomdations. The onboarding and continued customer support is great. ----- ### "Avoid Hostaway – Unfair Billing Practices and Poor Support" — 1.0/5 > **Demi** | *13. Juli 2025* | Immobilien | Empfehlungsbewertung: 0.0/10 > > **Vorteile**: It kept our calendars in sync and did the job. Gave landlords a view of their schedule and payments and kept them updated. > > **Nachteile**: Avoid Hostaway – Unfair Billing Practices and Poor Support I’ve been using Hostaway for a while, but my recent experience has been incredibly disappointing. I contacted them back in April to reduce my listings from a large number down to just 5. Despite having clear written proof of this request, they failed to take action and continued charging me for the full number of listings for two additional months. Now, they’re telling me I need to pay June’s invoice (at the inflated rate) before they’ll reduce the listings—even though I made the change request months ago. To make matters worse, they’ve locked me out of my account, seemingly to force payment for services I never used. I’ve submitted a formal complaint, but at this point, I’ll be moving on to another platform. This kind of behavior—ignoring clear communications, continuing to charge unfairly, and restricting access—is completely unacceptable. AVOID AVOID AVOID. ----- ### "\[sensitive content hidden\] rules\! 5 stars\!" — 5.0/5 > **Midori** | *4. Februar 2026* | Gastgewerbe | Empfehlungsbewertung: 6.0/10 > > **Vorteile**: The customer service (\[sensitive content hidden\]) is the best\! Always patient and educational. The issue I was having wasn't even a Hostaway problem, it was a browser issue - nevertheless he was very patient in trouble shooting what I thought was a complete disaster. But he saved the day, like steering a ship out of a storm into a safe harbor. Making it all right again. Whew\! > > **Nachteile**: Though the customer service reps are excellent, it might be an idea to hire more - so that the wait times aren't as lengthy. Having said that, if you can invest the time, I've never had an issue that the reps couldn't handle. (Just need more of them\!) > > The interface could use a little refreshing, it's clunky at times. But generally very comprehensive and impressive as an umbrella, all-inclusive service. ----- ### "Daryl just activated by 10th home with Hostaway and he did a great job\!" — 5.0/5 > **Dawn** | *19. Februar 2026* | Freizeit, Reisen & Tourismus | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Love having 24 real person to connect with at Hostaway / Love having all my properties in one place\!\! > > **Nachteile**: Not being connected with Expedia - working with someone currently to decrease my monthly fee as I have 10 homes on Hostaway and would like a discount > > great - \[sensitive content hidden\] just helped me activate my 10th home and it went smooth and efficiently as normal\!\!\!\!\!\!\!\! ----- Seite: 1 / 62\ Zurück: [Nächste Seite](https://www.getapp.at/software/106989/hostaway?page=2) ## Links - [Auf GetApp anzeigen](https://www.getapp.at/software/106989/hostaway) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Strukturierte Daten