--- description: Ausführliche Erfahrungsberichte zu Cloudbeds mit detaillierten Infos zu Funktionen, Preisen und Bewertungen. Verschaff dir einen schnellen Überblick zu Benutzerfreundlichkeit, Vor- und Nachteilen & vergleiche Cloudbeds dank GetApp Austria mit ähnlichen Produkten. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Cloudbeds Erfahrungen, Kosten & Bewertungen | GetApp Österreich 2026 --- Breadcrumb: [Startseite](/) > [Reservierungssoftware](/directory/83/reservation-online-booking/software) > [Cloudbeds](/software/107317/cloudbeds) # Cloudbeds Canonical: https://www.getapp.at/software/107317/cloudbeds Seite: 1 / 15\ Zurück: [Nächste Seite](https://www.getapp.at/software/107317/cloudbeds?page=2) > Cloudbeds ist eine cloudbasierte Hotelmanagement-Software, die es Eigentümern, Eigentümerinnen und Managenden ermöglicht, Buchungen, Verfügbarkeit, Preise, Housekeeping und mehr zu verwalten. > > Bewertung: **4.3/5** von 340 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.3/5** | 340 Nutzerbewertungen | | Bedienkomfort | 4.2/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.0/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.1/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.1/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 80% | (8/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: Cloudbeds - **Region**: San Diego, USA - **Gegründet**: 2012 ## Gewerblicher Kontext - **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert - **Unterstützte Sprachen**: Englisch, Portugiesisch, Spanisch - **Verfügbare Länder**: Albanien, Argentinien, Aruba, Australien, Barbados, Belgien, Belize, Brasilien, Bulgarien, Chile, Costa Rica, Deutschland, Dänemark, Ecuador, El Salvador, Estland, Finnland, Frankreich, Griechenland, Honduras und 40 weitere ## Funktionen - API - Abrechnung & Rechnungsstellung - Abrechnungssatz-Management - Aktivitäts-Dashboard - Aktivitäts-Verfolgung - Angebotsmanagement - Anmerkungen zur Reservierung - Anpassbare Berichte - Anpassbare Felder - Anpassbare Vorlagen - Auftragsmanagement - Benutzer-Management - Berichterstattung / Analyse - Berichterstattung und Statistik - Bestandskontrolle - Bestandsverfolgung - Betten-Management - Bonus-Management - Buchhaltung - CRM-Systeme ## Integrationen (13 insgesamt) - Alchemer - Capsule - Constant Contact - Dropbox Business - Dropbox Sign - Gmail - Google Analytics 360 - Google Docs - Mailchimp - Salesforce Sales Cloud - SugarCRM - SurveyMonkey - Zapier ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Telefon-Support - 24/7 Live-Support - Chat ## Category - [Reservierungssoftware](https://www.getapp.at/directory/83/reservation-online-booking/software) ## Ähnliche Kategorien - [Hotelsoftware](https://www.getapp.at/directory/81/hospitality-property-management/software) - [Hotelverwaltungssoftware](https://www.getapp.at/directory/592/hotel-management/software) - [Reservierungssoftware](https://www.getapp.at/directory/83/reservation-online-booking/software) - [Channel Management Software](https://www.getapp.at/directory/738/channel-management/software) - [Hostel Software](https://www.getapp.at/directory/1551/hostel-management/software) ## Alternativen 1. [Hostaway](https://www.getapp.at/software/106989/hostaway) — 4.8/5 (1524 reviews) 2. [Lodgify](https://www.getapp.at/software/91252/lodgify) — 4.5/5 (1282 reviews) 3. [eZee Centrix](https://www.getapp.at/software/111315/ezee-centrix) — 4.7/5 (345 reviews) 4. [Guesty](https://www.getapp.at/software/112215/guesty) — 4.4/5 (465 reviews) 5. [Little Hotelier](https://www.getapp.at/software/105201/little-hotelier) — 4.0/5 (220 reviews) ## Nutzerbewertungen ### "Cloudbeds, everything you need for your Hotel" — 4.0/5 > **Oscar** | *25. Juli 2021* | Gastgewerbe | Empfehlungsbewertung: 9.0/10 > > **Vorteile**: I like how incorporates everything that a hotel needs, booking, sales management, inventory management, reviews management as well as being able to control your own hotel in many ways, i been using this app for over 5 months and every single feature works well, planning and having them it’s vital for a correct organization of your hotel. > > **Nachteile**: There are some features that works better outside the software ecosystem like the built in accounting, i didn’t use this and i think in might not be a key feature to the software. > > I have been using this app for a while now and i can say that it works perfect for a correct administration and management for your different areas of your hotel, it’s easy to use and more importantly, nowadays we need to do everything via remotely. ----- ### "Happy hotelier finds peace and harmony with Cloudbeds\!" — 5.0/5 > **Richard** | *19. Mai 2022* | Gastgewerbe | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Very clean and well thought out user interface, and the ever present search bar is my constant best friend. Entering reservations, taking credit card information, quickly being able to switch around within CB and open multiple tabs, I just don't feel like I'm ever stuck on a problem. Online chat has been so fast and helpful with questions, offering work-arounds, providing links to documentation, offering suggestions and options...very happy with support\! > > **Nachteile**: I really have found very little to complain about with this software. 1) I would like the system to move reservations which fail authorization to "Pending" status, not "Confirmed" status. 2) Connecting to the GDS needs more hand-holding (IMO), I was simply not prepared for what was required and speaking directly with a 3rd party company which is located in Italy made communication more challenging. > > Wonderful, glad we made the change from AutoClerk/MyHMS\! :-) ----- ### "Does the job, but somewhat disappointing" — 3.0/5 > **Kenji** | *7. November 2024* | Gastgewerbe | Empfehlungsbewertung: 6.0/10 > > **Vorteile**: It serves as an all in one PMS, channel manager, and communications hub. Support is available all the time despite not always being the most helpful. Nice calendar and dashboard. > > **Nachteile**: The software can be painfully unintuitive. Reporting is oddly very lacking. Hostaway had much better reporting, which to me is a surprise. Each reservation coming from an OTA has pending balances (we are on Channel Connect) which isn't good for our book keeping. Airbnb which is the same for everyone doesn't get balanced out automatically, you have to do this manually. You also have to manually rectify cancellations otherwise they will show as paid. Google Hotel ads isn't working, be wary about this on your sales call because this was a big reason we joined, but so far we have no idea how this works. > > Frustrating, I was under the impression that the software was smarter. A simple report will force you to do a bunch of manual calculations. Taxes aren't included in payout breakdowns, not sure how that was decided. ----- ### "Get your business running in a couple of hours\!" — 5.0/5 > **Arturo** | *3. Mai 2022* | Gastgewerbe | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: I love the interface and ease of use, the graphic design is great, I love calendar view, is very easy to see and edit reservations, I really love this software\! > > **Nachteile**: The reservations page, we have almost NO options to customize the page and it looks like it was designed by an engineer in 1985\! You guys could do so much better in terms of graphic design and options for each business\! > > Amazing, I have received many calls from competitors, I simply tell them that I'm not interested because I'm super happy with Cloudbeds. I love the fact that it's priced accordingly to the size of your business. ----- ### "If you can get past deployment you will like the software." — 4.0/5 > **Rick** | *9. April 2022* | Gastgewerbe | Empfehlungsbewertung: 4.0/10 > > **Vorteile**: Google Hotels Integration was the primary reason for the move. > > **Nachteile**: The worst part of Cloudbeds is the support. The people posing as support agents are mostly message takers. At best, they will Google an outdated support article and drop a link in the chat. You are on your own. You will need to troubleshoot all issues yourself. The launch was disorganized. They turned the API on even though they had not finished our website, resulting in several duplicate bookings. There was no team leader or project manager. Communication amongst Cloudbeds divisions was not good. Communication with us was worse. The site launched 3 days late. The developer had the contact info for another hotel on the site, there was no SSL certificate and the booking engine wasn't embedded. After days of trying to get support to fix the issues we jumped ship and had a site developed on Wix. It is a better solution. As I write this, we have been "live" for two weeks. I can no longer run Google Ads because we are unable to configure a conversion. This seems to be related to the fact that the tag is in the booking engine (framed) and the website but I am unsure, and again, there is no assistance from Cloudbeds. I am happy to be on Google Hotels which is something Lodgify was unable to do. This may help make up for the fact that we can no longer advertise on Google. The software is fairly intuitive and easy to use. Mapping the units in the API was easy. There is some very basic pricing manipulation missing, even with the PIE add-on. > > Frustrating. Be prepared for the worst. Expect to do everything yourself and if you get a little help from Cloudbeds, be happy about it. ----- Seite: 1 / 15\ Zurück: [Nächste Seite](https://www.getapp.at/software/107317/cloudbeds?page=2) ## Links - [Auf GetApp anzeigen](https://www.getapp.at/software/107317/cloudbeds) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Strukturierte Daten