Parseur

It is reliable - it just works.
It is initiative and the learning curve was not super steep.
It is flexible - It has been able to handle all of the tasks I've thrown at it.
It is clever - it is obvious that a lot of thought has gone into this service - it ticks all of the boxes.
When I can't figure something out, the support staff are very responsive and helpful.
It is an integral part of our automation toolset, and is saving time and money.

Now that's a hard question - nothing comes to mind.

Very good to improve your customer relationship management ! PropriLib integrate it with Pipedrive and it's very useful !

It's not so easy to use at the beginning.

I like that you can normalize data from all different kinds of formatting and different automated emails and you can easily export all parsed material in a multitude of methods.

I would like to see more documentation on how to use the advanced features

I was previously using Zapier's Parser app and I was having a major problem parsing emails from Zillow, Trulia, Hotpads because there is like 5+ email formats each from them for customer leads inquiring about homes i have for rent. Zapier parser app does not have the ability to use different templates to keep up with the inconsistent email formats i was receiving.
I'm using Zapier to pull the customer information into my CRM and on a google spreadsheet. I'm so happy i found Parseur it allows you to build unlimited template styles to follow every type of email i get. Once these are set i get exactly the correct information i want parsed everytime!!!! Which i am so pumped about because the last app i was using was sending the wrong data almost 80% of the time and i have to manually fix it on my end. On top of all that the Chat box on their site is your best friend, these guys are super helpful to getting me set up. And they are even cleaning up my templates that i make to make them run smoother and teaching me best practices to get the most out of their app.