--- description: Ausführliche Erfahrungsberichte zu TapMango mit detaillierten Infos zu Funktionen, Preisen und Bewertungen. Verschaff dir einen schnellen Überblick zu Benutzerfreundlichkeit, Vor- und Nachteilen & vergleiche TapMango dank GetApp Austria mit ähnlichen Produkten. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: TapMango Erfahrungen, Kosten & Bewertungen | GetApp Österreich 2026 --- Breadcrumb: [Startseite](/) > [Kundenengagement Software](/directory/650/customer-engagement/software) > [TapMango](/software/107749/tapmango) # TapMango Canonical: https://www.getapp.at/software/107749/tapmango Seite: 1 / 9\ Zurück: [Nächste Seite](https://www.getapp.at/software/107749/tapmango?page=2) > TapMango ist eine Kundenbindungs- und Akquisitionsplattform, mit der Händler und Einzelhändler ein eigenes Markenprämienprogramm mit Kundenloyalitätskarten erstellen können. > > Bewertung: **4.8/5** von 186 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.8/5** | 186 Nutzerbewertungen | | Bedienkomfort | 4.6/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.9/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.6/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.7/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 90% | (9/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: TapMango - **Gegründet**: 2013 ## Gewerblicher Kontext - **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Windows (Desktop), Android (mobil), iPhone (mobil), iPad (mobil) - **Unterstützte Sprachen**: Englisch, Französisch, Spanisch - **Verfügbare Länder**: Kanada, Vereinigte Staaten, Vereinigtes Königreich ## Funktionen - API - Aktivitäts-Dashboard - Aktivitäts-Verfolgung - Alarmfunktion / Benachrichtigungen - Angebot in sozialen Medien - Angebotsmanagement - Anpassbare Berichte - Anpassbare Felder - Anpassbare Vorlagen - Auftragsabwicklung - Auftragserfassung - Auftragsmanagement - Auftragsverfolgung - Automatische Antworten - Befragungs-/Umfragemanagement - Berichterstattung / Analyse - Berichterstattung und Statistik - Bonus-Management - Bonus-Verwaltung - CRM-Systeme ## Integrationen (11 insgesamt) - BigCommerce - Checkfront - Clover - DoorDash for Merchants - Lightspeed Retail - Mindbody - Shopify - Shopify POS - Square Point of Sale - Stripe - Toast POS ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Telefon-Support - 24/7 Live-Support - Chat ## Category - [Kundenengagement Software](https://www.getapp.at/directory/650/customer-engagement/software) ## Ähnliche Kategorien - [Kundenengagement Software](https://www.getapp.at/directory/650/customer-engagement/software) - [Customer-Loyalty-Software](https://www.getapp.at/directory/204/customer-loyalty/software) - [CEM Software (Customer Experience Management)](https://www.getapp.at/directory/601/customer-experience/software) - [SMS Marketing Software](https://www.getapp.at/directory/1291/sms-marketing/software) - [Referral Software](https://www.getapp.at/directory/742/referral-marketing/software) ## Alternativen 1. [Guusto](https://www.getapp.at/software/127547/guusto) — 4.9/5 (3493 reviews) 2. [Kangaroo](https://www.getapp.at/software/109869/kangaroo) — 4.9/5 (250 reviews) 3. [Smile.io](https://www.getapp.at/software/100967/smile-io) — 4.9/5 (67 reviews) 4. [Tremendous](https://www.getapp.at/software/2047288/tremendous-rewards) — 4.8/5 (474 reviews) 5. [Yotpo](https://www.getapp.at/software/91286/yotpo) — 4.5/5 (376 reviews) ## Nutzerbewertungen ### "TapMango is the way to go" — 5.0/5 > **Jenna** | *4. Jänner 2021* | Tabak | Empfehlungsbewertung: 9.0/10 > > **Vorteile**: I like the ease of use in setting up and adding new features, it's quite intuitive. The team is fantastic and always willing to help find a solution and has even gone so far as to implement new features for us. Love the multiple methods of rewarding customers and the various ways of staying in touch with our customers. > > **Nachteile**: TapMango is a little on the pricier side compared to other softwares but it has great features and a wonderful team. ----- ### "Tap Mange Review" — 5.0/5 > **Michelle** | *19. März 2021* | Einzelhandel | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: We are able to rewards customers by visit and by dollars spent. People easily sign in and get their rewards information, etc while ate check out. App works nicely. Our account manager \[SENSITIVE CONTENT HIDDEN\] is great\! > > **Nachteile**: Customer interface does not show what VIP level they are a member of. Email template doesn't seem to be very customizable. Extra steps to create specialty groups or add customer while at the checkout. Doesn't integrate with our POS system so adds extra steps. > > Happy we switched. ----- ### "Worst Business Decision in 18 years" — 1.0/5 > **Debbie** | *16. März 2020* | Einzelhandel | Empfehlungsbewertung: 0.0/10 > > **Vorteile**: none, nada nothing-and now you want a pro review > > **Nachteile**: I saw a presentation presented by PetsPlus Mag. The system looked great and had lots of benefits. The problem began when our account started to do the onboarding process. First, the process of communication was horrible. When someone puts on their em they respond in 48-72 hours that's not good. Next, the set-up was sloppy and not done correctly. This created a huge problem as half of our clients were not in the system. Then the tablet malfunctioned and 2 training sessions were wasted when things did not work. In the meantime, the company is paying for employees to learn a system which is not functional and certainly not user friendly. The rep that was to help us bring the system on seemed always in a hurry, and not communicating the uses easily. We were always sent back to a video. Even contacting the support line via chat was often frustrating. They would send back replies like glad you figured it out yourself. WTH? Frustrating is beyond belief here. In fact, several emails were sent prior to me hitting the "do not return to this program ever" button signed frustrated. Obviously, on deaf ears. We have gone back to our old loyalty rewards system-after it took me 3 days to fix the rewards as we had been a 1-1 point system then went with 15 -1 (after I suggested 1-1) I belong to several retail groups and I will not recommend this system. I hope you get the flaws fixed as this was the worst decision I have made in 18 years in business. Signed: No saving this account\! ----- ### "Fantastic loyalty program with custom app, online ordering, and more" — 5.0/5 > **Stewart** | *8. Oktober 2020* | Essen & Trinken | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Loyalty program, The custom app, Online ordering, Text campaigns > > **Nachteile**: Sometimes a campaign is missing something specific. But generally I can work around it. > > We and our customers love it. They love to collect the points and use them for drinks. We love being able to contact them with special deals to get them to come back in ----- ### "Over all great product, but the customer service team is the real value behind this product." — 5.0/5 > **Benjamin** | *26. März 2020* | Restaurants | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: I really like the customization of the software and the ease of use. > > **Nachteile**: sometimes the tablet is glitchy and doesn't connect to the internet > > Overall I have noticed an increase in my business mostly with return customers. The support staff is always prompt and on top of things. ----- Seite: 1 / 9\ Zurück: [Nächste Seite](https://www.getapp.at/software/107749/tapmango?page=2) ## Links - [Auf GetApp anzeigen](https://www.getapp.at/software/107749/tapmango) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Strukturierte Daten