--- description: Ausführliche Erfahrungsberichte zu Canny mit detaillierten Infos zu Funktionen, Preisen und Bewertungen. Verschaff dir einen schnellen Überblick zu Benutzerfreundlichkeit, Vor- und Nachteilen & vergleiche Canny dank GetApp Austria mit ähnlichen Produkten. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Canny Erfahrungen, Kosten & Bewertungen | GetApp Österreich 2026 --- Breadcrumb: [Startseite](/) > [Review Management Software](/directory/575/feedback-and-reviews-management/software) > [Canny](/software/108461/canny) # Canny Canonical: https://www.getapp.at/software/108461/canny Seite: 1 / 4\ Zurück: [Nächste Seite](https://www.getapp.at/software/108461/canny?page=2) > Mit Canny können die Produktteams Nutzerfeedback und Funktionsanfragen erfassen und organisieren, um die Bedürfnisse der Kunden besser zu verstehen und die Produkt-Roadmap zu priorisieren. > > Bewertung: **4.6/5** von 77 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.6/5** | 77 Nutzerbewertungen | | Bedienkomfort | 4.7/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.6/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.5/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.3/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 90% | (9/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: Canny - **Gegründet**: 2015 ## Gewerblicher Kontext - **Startpreis**: $ 0,00 - **Preismodell**: (Kostenlose Version verfügbar) (Gratis Testen) - **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert - **Unterstützte Sprachen**: Englisch - **Verfügbare Länder**: Afghanistan, Albanien, Algerien, Amerikanisch-Samoa, Amerikanische Jungferninseln, Andorra, Angola, Anguilla, Antigua und Barbuda, Argentinien, Armenien, Aruba, Aserbaidschan, Australien, Bahamas, Bahrain, Bangladesch, Barbados, Belarus, Belgien und 209 weitere ## Funktionen - API - Alarmfunktion / Benachrichtigungen - CRM-Systeme - Chat / Messaging - Discussions/Forums - Einmalige Anmeldung - Etikettierung - Feedback-Management - Ideation - Ideen-Rangliste - Ideenmanagement - Innovation Management - Kommentare / Notizen - Kundensegmentierung - Kundenspezifisches Branding - Material-Rechnung - Multichannel-Datenerfassung - Priorisierung - Produkt-Lebenszyklus-Management - Produkt-Roadmaps ## Integrationen (15 insgesamt) - Asana - ClickUp - Discord - GitHub - Google Chrome - HubSpot CRM - Intercom - Jira - Microsoft Entra ID - Microsoft Teams - Okta - OneLogin - Segment - Slack - Zapier ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Chat ## Category - [Review Management Software](https://www.getapp.at/directory/575/feedback-and-reviews-management/software) ## Ähnliche Kategorien - [Review Management Software](https://www.getapp.at/directory/575/feedback-and-reviews-management/software) - [Ideenmanagement Software](https://www.getapp.at/directory/588/idea-management/software) - [Kundenzufriedenheit Software](https://www.getapp.at/directory/1029/customer-satisfaction/software) - [Projektmanagement Tools für gemeinnützige Organisationen](https://www.getapp.at/directory/2875/project-management-software-for-nonprofits/software) - [CEM Software (Customer Experience Management)](https://www.getapp.at/directory/601/customer-experience/software) ## Alternativen 1. [LiveAgent](https://www.getapp.at/software/91301/liveagent) — 4.7/5 (1786 reviews) 2. [Zoho CRM](https://www.getapp.at/software/9908/zoho-crm) — 4.3/5 (6982 reviews) 3. [Freshdesk](https://www.getapp.at/software/10317/freshdesk) — 4.5/5 (3460 reviews) 4. [LiveChat](https://www.getapp.at/software/8385/livechat) — 4.6/5 (1727 reviews) 5. [Intercom](https://www.getapp.at/software/91379/intercom) — 4.5/5 (1134 reviews) ## Nutzerbewertungen ### "Canny get 5 stars from me\!" — 5.0/5 > **Ben** | *19. Jänner 2026* | Logistik & Lieferkette | Empfehlungsbewertung: 7.0/10 > > **Vorteile**: I like the user friendly UI design, as well as the ability to collaborate over multiple boards. Being able to obtain feedback from users in real time and collate it will be game changer for us\! > > **Nachteile**: The learning curve was a little steep initially, probably just needed to spend more time in the onboarding. Overall still a really strong product with no real weaknesses that I've found > > Overall, I've been impressed with Canny's clean UI, the public roadmap, the customizability and the onboarding process. ----- ### "Saves us time and energy" — 5.0/5 > **Sasha** | *20. November 2025* | Informationstechnologie & -dienste | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Canny has changed the way our team handles feature requests. It's transformed it from a manual process that took a consideration amount to time to a much more streamlined process. The AI Autopilot tool has been a gamechanger for collecting feature requests from Zoom calls and Intercom conversations. > > **Nachteile**: The CS team would like to be able to 'follow' a request, so they are notified when changes are made to it without needing to vote or comment. > > The transition from Jira to Canny for our feature requests was relatively painless and the Canny support team have been excellent with helping us with any questions along the way. ----- ### "Beware - they refuse to listen to top-voted feedback" — 1.0/5 > **Amit** | *3. Februar 2020* | Computer-Software | Empfehlungsbewertung: 0.0/10 > > **Vorteile**: UI seems nice, shame about the rest (see the cons section) > > **Nachteile**: The company bills itself as feedback software, and to dog-food their software, they take on feedback on a public forum which is on their website. One of the top-voted features on their public roadmap is to remove their intrusive "Powered by" branding. In our comms with their people - they flat out refused to remove their branding - despite the number of votes for people wanting that, and despite the fact that we said we would pay much more. > > I would look elsewhere immediately - Canny seems like a club that pretends to take "open feedback" but they delete feedback they don't agree with, and refuse to listen to their own open, voting system. ----- ### "The perfect fit for our organizations needs\!" — 5.0/5 > **Stephen** | *6. Juni 2025* | E-Learning | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Very easy to use, and the user interface is simple, while still looking sleek. The automation that the email notifications have is amazing, and I really like the Smart Reply feature\! > > **Nachteile**: Admin side was a bit tricky to navigate at first, but I was able to catch on. I wish I could customize our color theme a bit more. > > Amazing\! \[sensitive content hidden\] (I hope I spelled it correctly) was friendly and helpful, and answered any questions I had while we looked into which product to proceed with. Our team was amazed at how perfectly this fit our needs. We will be moving forward with Canny\! ----- ### "Canny is really the best by far (beats email and chat support)" — 5.0/5 > **Jahanzeb** | *8. April 2020* | Computer-Software | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: With email or chat support, you’ll likely have the same conversation many times (in some cases, hundreds of times), which doesn’t help your users (your finite resources could be spent on work that actually benefits them). What Canny does is subtle but profound. With a public forum allows people to create \& upvote posts, and updates users on progress on each post, we can now have just one conversation with everyone affected by an issue, instead of 100+ conversations on the same topic. Customers can also potentially help each other out (great for a small team). And it gives transparency on how we work and how quickly we solve issues for the community. > > **Nachteile**: There are a few features it would be nice to add, which are already on Canny’s feature request list (Canny uses Canny, which is great). So I’m confident that over time, it’ll become even better than it already is (and it’s already quite great\!). > > Gives us a scalable way of having direct relationships with our customers. ----- Seite: 1 / 4\ Zurück: [Nächste Seite](https://www.getapp.at/software/108461/canny?page=2) ## Links - [Auf GetApp anzeigen](https://www.getapp.at/software/108461/canny) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Strukturierte Daten