--- description: Ausführliche Erfahrungsberichte zu Canny mit detaillierten Infos zu Funktionen, Preisen und Bewertungen. Verschaff dir einen schnellen Überblick zu Benutzerfreundlichkeit, Vor- und Nachteilen & vergleiche Canny dank GetApp Austria mit ähnlichen Produkten. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Canny Erfahrungen, Kosten & Bewertungen | GetApp Österreich 2026 --- Breadcrumb: [Startseite](/) > [Review Management Software](/directory/575/feedback-and-reviews-management/software) > [Canny](/software/108461/canny) # Canny Canonical: https://www.getapp.at/software/108461/canny Seite: 1 / 4\ Zurück: [Nächste Seite](https://www.getapp.at/software/108461/canny?page=2) > Mit Canny können die Produktteams Nutzerfeedback und Funktionsanfragen erfassen und organisieren, um die Bedürfnisse der Kunden besser zu verstehen und die Produkt-Roadmap zu priorisieren. > > Bewertung: **4.6/5** von 76 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.6/5** | 76 Nutzerbewertungen | | Bedienkomfort | 4.7/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.6/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.5/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.3/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 90% | (9/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: Canny - **Gegründet**: 2015 ## Gewerblicher Kontext - **Startpreis**: $ 0,00 - **Preismodell**: (Kostenlose Version verfügbar) (Gratis Testen) - **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert - **Unterstützte Sprachen**: Englisch - **Verfügbare Länder**: Afghanistan, Albanien, Algerien, Amerikanisch-Samoa, Amerikanische Jungferninseln, Andorra, Angola, Anguilla, Antigua und Barbuda, Argentinien, Armenien, Aruba, Aserbaidschan, Australien, Bahamas, Bahrain, Bangladesch, Barbados, Belarus, Belgien und 209 weitere ## Funktionen - API - Alarmfunktion / Benachrichtigungen - CRM-Systeme - Chat / Messaging - Discussions/Forums - Einmalige Anmeldung - Etikettierung - Feedback-Management - Ideation - Ideen-Rangliste - Ideenmanagement - Innovation Management - Kommentare / Notizen - Kundensegmentierung - Kundenspezifisches Branding - Material-Rechnung - Multichannel-Datenerfassung - Priorisierung - Produkt-Lebenszyklus-Management - Produkt-Roadmaps ## Integrationen (15 insgesamt) - Asana - ClickUp - Discord - GitHub - Google Chrome - HubSpot CRM - Intercom - Jira - Microsoft Entra ID - Microsoft Teams - Okta - OneLogin - Segment - Slack - Zapier ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Chat ## Category - [Review Management Software](https://www.getapp.at/directory/575/feedback-and-reviews-management/software) ## Ähnliche Kategorien - [Review Management Software](https://www.getapp.at/directory/575/feedback-and-reviews-management/software) - [Ideenmanagement Software](https://www.getapp.at/directory/588/idea-management/software) - [Kundenzufriedenheit Software](https://www.getapp.at/directory/1029/customer-satisfaction/software) - [Projektmanagement Tools für gemeinnützige Organisationen](https://www.getapp.at/directory/2875/project-management-software-for-nonprofits/software) - [CEM Software (Customer Experience Management)](https://www.getapp.at/directory/601/customer-experience/software) ## Alternativen 1. [LiveAgent](https://www.getapp.at/software/91301/liveagent) — 4.7/5 (1754 reviews) 2. [Zoho CRM](https://www.getapp.at/software/9908/zoho-crm) — 4.3/5 (6964 reviews) 3. [Freshdesk](https://www.getapp.at/software/10317/freshdesk) — 4.5/5 (3409 reviews) 4. [LiveChat](https://www.getapp.at/software/8385/livechat) — 4.6/5 (1715 reviews) 5. [Intercom](https://www.getapp.at/software/91379/intercom) — 4.5/5 (1131 reviews) ## Nutzerbewertungen ### "Canny get 5 stars from me\!" — 5.0/5 > **Ben** | *19. Jänner 2026* | Logistik & Lieferkette | Empfehlungsbewertung: 7.0/10 > > **Vorteile**: I like the user friendly UI design, as well as the ability to collaborate over multiple boards. Being able to obtain feedback from users in real time and collate it will be game changer for us\! > > **Nachteile**: The learning curve was a little steep initially, probably just needed to spend more time in the onboarding. Overall still a really strong product with no real weaknesses that I've found > > Overall, I've been impressed with Canny's clean UI, the public roadmap, the customizability and the onboarding process. ----- ### "Canny is really the best by far (beats email and chat support)" — 5.0/5 > **Jahanzeb** | *8. April 2020* | Computer-Software | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: With email or chat support, you’ll likely have the same conversation many times (in some cases, hundreds of times), which doesn’t help your users (your finite resources could be spent on work that actually benefits them). What Canny does is subtle but profound. With a public forum allows people to create \& upvote posts, and updates users on progress on each post, we can now have just one conversation with everyone affected by an issue, instead of 100+ conversations on the same topic. Customers can also potentially help each other out (great for a small team). And it gives transparency on how we work and how quickly we solve issues for the community. > > **Nachteile**: There are a few features it would be nice to add, which are already on Canny’s feature request list (Canny uses Canny, which is great). So I’m confident that over time, it’ll become even better than it already is (and it’s already quite great\!). > > Gives us a scalable way of having direct relationships with our customers. ----- ### "Beware - they refuse to listen to top-voted feedback" — 1.0/5 > **Amit** | *3. Februar 2020* | Computer-Software | Empfehlungsbewertung: 0.0/10 > > **Vorteile**: UI seems nice, shame about the rest (see the cons section) > > **Nachteile**: The company bills itself as feedback software, and to dog-food their software, they take on feedback on a public forum which is on their website. One of the top-voted features on their public roadmap is to remove their intrusive "Powered by" branding. In our comms with their people - they flat out refused to remove their branding - despite the number of votes for people wanting that, and despite the fact that we said we would pay much more. > > I would look elsewhere immediately - Canny seems like a club that pretends to take "open feedback" but they delete feedback they don't agree with, and refuse to listen to their own open, voting system. ----- ### "Intuitive way to collect and act on feedback" — 4.0/5 > **Verifizierter Rezensent** | *28. Jänner 2026* | Computer-Software | Empfehlungsbewertung: 7.0/10 > > **Vorteile**: Canny is excellent for collecting, organizing, and prioritizing customer feedback. The upvoting system helps surface what matters most to users, and the UI is clean and intuitive. > > **Nachteile**: The new pricing structure feels steep for teams that don’t need all the advanced features. I would reconsider > > Canny helped bring transparency to our product development process. It gave our users a voice, and gave our team clarity. It’s not perfect, but it’s a solid tool for product feedback management. Also like the integration with Intercom ----- ### "Don't let customer feedback fall on deaf ears\!" — 5.0/5 > **Chelsea** | *5. November 2020* | Immobilien | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Canny gives our customers a place to feel heard, listened to, and gain visibility into our feature and product roadmap which was not possible before Canny. We set the platform up in just a single day and onboarding was a breeze. Within the first week we had over 60+ posts from our customers\! With Canny, we can now provide visibility in upcoming features. It gives our customers a place to leave valuable feedback, upvote on others posts, and comment on existing requests. With Canny, our customers feel as though they have a voice and can influence our product decisions. > > **Nachteile**: We imported feature requests we've been collecting from an excel sheet which was AWESOME, however I wish my face/name wasn't on those requests. Aside from that, I LOVE everything about Canny. > > Easy to learn and quick to setup. This has made a positive such an impact to our business and with our customers\! ----- Seite: 1 / 4\ Zurück: [Nächste Seite](https://www.getapp.at/software/108461/canny?page=2) ## Links - [Auf GetApp anzeigen](https://www.getapp.at/software/108461/canny) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Strukturierte Daten