--- description: Ausführliche Erfahrungsberichte zu Toky mit detaillierten Infos zu Funktionen, Preisen und Bewertungen. Verschaff dir einen schnellen Überblick zu Benutzerfreundlichkeit, Vor- und Nachteilen & vergleiche Toky dank GetApp Austria mit ähnlichen Produkten. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Toky Erfahrungen, Kosten & Bewertungen | GetApp Österreich 2026 --- Breadcrumb: [Startseite](/) > [Telefon Software](/directory/294/telephony/software) > [Toky](/software/108711/toky) # Toky Canonical: https://www.getapp.at/software/108711/toky Seite: 1 / 6\ Zurück: [Nächste Seite](https://www.getapp.at/software/108711/toky?page=2) > Toky ist ein Cloud-Telefonsystem, mit dem du die Kommunikation für Kundschaft und das Team verbessern kannst. Starte dein Business-Callcenter mit virtuellen Telefonnummern, SMS-, IVR-, CRM-Integrationen und mehr. > > Bewertung: **4.2/5** von 106 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.2/5** | 106 Nutzerbewertungen | | Bedienkomfort | 4.5/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.4/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.2/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.1/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 80% | (8/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: Toky - **Region**: Palo Alto, USA - **Gegründet**: 2014 ## Gewerblicher Kontext - **Startpreis**: $ 25,00 - **Preismodell**: (Gratis Testen) - **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (mobil), iPhone (mobil), iPad (mobil) - **Unterstützte Sprachen**: Englisch, Portugiesisch, Spanisch - **Verfügbare Länder**: Australien, Brasilien, Deutschland, Indien, Japan, Kanada, Mexiko, Vereinigte Staaten, Vereinigtes Königreich ## Funktionen - API - Agenten-Schnittstelle - Aktivitäts-Dashboard - Aktivitäts-Verfolgung - Alarmfunktion / Benachrichtigungen - Anruf-Transkription - Anrufaufzeichnung - Anrufer-ID - Anrufprotokoll - Anrufüberwachung - Archivierung & Aufbewahrung - Aufzeichnung - Aufzeichnung bei Bedarf - Automated Attendant - Automatische Anrufverteilung - Automatisches Telefonwahlgerät - Automatisiertes Routing - Berichterstattung / Analyse - Berichterstattung und Statistik - Berichterstattung über Anrufe ## Integrationen (25 insgesamt) - ActiveCampaign - Agile CRM - Freshdesk - Freshsales - Front - Google Data Studio - Highrise - HubSpot CRM - Insightly - Intercom - Keap - Kommo - Kustomer - Meta for Business - Pipedrive ... und 10 weitere Integrationen ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Telefon-Support - 24/7 Live-Support - Chat ## Category - [Telefon Software](https://www.getapp.at/directory/294/telephony/software) ## Ähnliche Kategorien - [Telefon Software](https://www.getapp.at/directory/294/telephony/software) - [Call-Center Software](https://www.getapp.at/directory/275/call-center/software) - [Kontaktcenter-Software](https://www.getapp.at/directory/593/contact-center/software) - [Telefonanlage Software](https://www.getapp.at/directory/1099/business-phone-systems/software) - [IVR Software (Interactive Voice Response)](https://www.getapp.at/directory/289/ivr/software) ## Alternativen 1. [Dialpad](https://www.getapp.at/software/103849/dialpad-sell) — 4.2/5 (562 reviews) 2. [Ringover](https://www.getapp.at/software/117547/ringover) — 4.7/5 (858 reviews) 3. [DialedIn CCaaS](https://www.getapp.at/software/104279/chasedata) — 4.8/5 (314 reviews) 4. [3CX](https://www.getapp.at/software/103409/3cx) — 4.4/5 (465 reviews) 5. [Aircall](https://www.getapp.at/software/100333/aircall) — 4.2/5 (458 reviews) ## Nutzerbewertungen ### "The best virtual number service you could have\!" — 4.0/5 > **Ramanan** | *23. März 2019* | Computer-Software | Empfehlungsbewertung: 8.0/10 > > **Vorteile**: The ease of onboarding and the ability to quickly define agents etc. > > **Nachteile**: The confusing subscriptions. The initial subscription didnot involve credits. ideally it should and the n later on people can be advised that this is free credit and they have to buy more for SMS and calls. This was not clear. > > Am fairly convinced its a great service with all the integrations being offered. I didnot like the fact that I cannot choose numbers from areas of my choice. Its limited in number and also the fact that some carriers (supposedly) donot allow for sending and receiving SMS to the US numbers proposed by Toky. ----- ### "Surprising in the best possible ways\!" — 5.0/5 > **Annie** | *12. März 2019* | Finanzdienstleistungen | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: - Availability of information - Customer support - Trial period - Ease of use - Customization - Extensions \& integration with CRM - Value for money > > **Nachteile**: None\! So far, it's been smooth sailing in every aspect the features available have met each of my team's needs. > > It started with the smart personalization on the website - the system recognized my IP and surfaced a link to information tailored to my country - immediately 9/10 of the questions I came with were answered. The sales and support teams have their intercom software calibrated to a T - they make themselves available at every crucial decision-making moment. The trial period gave me ample time to get to know the system and customize it for my team's needs and prove it's value to the finance team. The UI is intuitive, easy to understand, and the software is highly customizable. I was able to set up 3 customer-facing teams, configure an IVR menu, and call forwarding, within just a few hours. When a question did arise, the (stellar\!\!) Help Center had a clear, concise answer, often with screenshots or videos to make it even easier to solve. It integrates seamlessly with our CRM, allowing the team to work more efficiently without having to leave their workflow. I have come to expect lots of headaches when setting up a new system for operational teams and Toky surprised me in the best ways on every front. ----- ### "Countless bugs, non existent customer service" — 1.0/5 > **Verifizierter Rezensent** | *24. Juli 2019* | Finanzdienstleistungen | Empfehlungsbewertung: 0.0/10 > > **Vorteile**: Bugs, bugs and more bugs. Bugs everywhere that will make your blood boil and your customers to leave you. Customer support non-existent and nobody in Toky wants to know or improve their product and their bugs. The biggest mistake of our professional lives to move over to Toky from Aircall. Do not make the same mistake\! > > **Nachteile**: Bugs, bugs and more of them. Customer support does not want to know about the bugs of their products. They are very slow to respond to queries effectively. ----- ### "Using for a a few years" — 5.0/5 > **Verifizierter Rezensent** | *17. September 2020* | Rechtsberatung | Empfehlungsbewertung: 9.0/10 > > **Vorteile**: Features are good, integration was simple, adding new users is easy. Very easy to use both in browser and phone. Support is great, what's not to like > > **Nachteile**: Nothing, Toky is great. In the early days we had some teething problems but that was over 3 years ago and the system is much improved since then > > We have been using Toky for over 3 years, we use it for multiple businesses all in one account and it works great. It does everything we need. ----- ### "Reliable IVR" — 4.0/5 > **Pere** | *25. Februar 2019* | Personalwesen | Empfehlungsbewertung: 9.0/10 > > **Vorteile**: Having everything connected from one site > > **Nachteile**: Sometimes are not easy to use, especially the IVR settings > > They are very friendly and reliable, when you need them, they help you, and this is something that happens naturally, no stress at all. ----- Seite: 1 / 6\ Zurück: [Nächste Seite](https://www.getapp.at/software/108711/toky?page=2) ## Links - [Auf GetApp anzeigen](https://www.getapp.at/software/108711/toky) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Strukturierte Daten