WellnessLiving

Business-Management für die Gesundheits- und Fitnessbranche

4,4 /5 (201 Bewertungen) Eine Bewertung schreiben

WellnessLiving Übersicht

Was ist WellnessLiving?

WellnessLiving ist eine All-in-one-Lösung für Online-Buchung, Ressourcenplanung, Lead-Generierung und Berichterstattung für gesundheits- und wellnessorientierte Unternehmen. WellnessLiving wurde für Wellness-Einrichtungen wie Yoga-Studios, Spas, Salons, Personal Training, Fitnessstudios, Pilatesstudios und Tanzclubs entwickelt und bietet die Tools, die Nutzer benötigen, um tägliche Geschäftsaufgaben, Mitarbeiter, Mitgliedschaften, Vertrieb, Marketing und mehr zu verwalten.

Mit dem Frontend-Kundenerlebnis können Kunden Kurse oder Behandlungen online über die nativen mobilen Apps von Android und iOS, Facebook oder direkt über die automatisch generierte WellnessLiving.com-Verzeichnisliste buchen. Kunden können die mobile Anwendung WellnessLiving nutzen, um Termine zu buchen, Dienstleistungen zu bezahlen und Bewertungen zu schreiben sowie ihre Erfahrungen auf Facebook zu teilen. Sobald Buchungen vorgenommen wurden, werden Benachrichtigungen und Bestätigungen automatisch per SMS oder E-Mail an Kunden gesendet, und die Kommunikation nach der Buchung wird über die SMS-Funktion erleichtert.

Über das WellnessLiving-Backend können Mitarbeitende und das Management Kurs- oder Veranstaltungspläne verwalten, indem Daten auf allen Plattformen synchronisiert werden, sodass Zeitpläne immer aktuell sind. Nutzer können ihren Online-Shop mit dem WellnessLiving-Assistenten erstellen und sofort online mit einer POS-Funktion verkaufen, die Verarbeitung von Kreditkarten, wiederkehrende Zahlungen und automatische Einzüge der Mitgliedsbeiträge erleichtert. Arbeitgeber können auch Tools für das Personalmanagement verwenden, um Schichten zu planen, Gehaltsabrechnungen zu verwalten, die Leistung der Belegschaft zu verfolgen, Zahlungen zu berechnen und vieles mehr.

WellnessLiving Übersicht

Kosten

Beginnt ab
59,00 $/Monat

Preisoptionen

Gratis Testen
Abonnement
Preis-Leistungs-Verhältnis

WellnessLiving Funktionen

Geräte
Unternehmensgröße
K M G
Märkte
Vereinigte Staaten von Amerika, Kanada
Unterstützte Sprachen
Englisch

Medien

Businesses can view the studio schedule and create, modify or cancel classes or events from the employee portal
The store and POS feature allows customers to make purchases themselves or in-store with a staff member
Customizable sales reports give businesses an overview of their performance
Client profiles are available to staff members with important details, contact information, schedule, and recent activity
Clients can make bookings through the Android and iOS mobile apps
The mobile apps include a studio locator with staff details and Google maps integration to find nearby studios
Clients can book classes from the mobile app using the online schedule
Clients can access their member account from their phone with scan check-in and alerts
Gamification incentivizes customers to make purchases or bookings
WellnessLiving Screenshot: Businesses can view the studio schedule and create, modify or cancel classes or events from the employee portal WellnessLiving Screenshot: The store and POS feature allows customers to make purchases themselves or in-store with a staff member WellnessLiving Screenshot: Customizable sales reports give businesses an overview of their performance WellnessLiving Screenshot: Client profiles are available to staff members with important details, contact information, schedule, and recent activity WellnessLiving Screenshot: Clients can make bookings through the Android and iOS mobile apps WellnessLiving Screenshot: The mobile apps include a studio locator with staff details and Google maps integration to find nearby studios WellnessLiving Screenshot: Clients can book classes from the mobile app using the online schedule WellnessLiving Screenshot: Clients can access their member account from their phone with scan check-in and alerts WellnessLiving Screenshot: Gamification incentivizes customers to make purchases or bookings

WellnessLiving Bewertungen

WellnessLiving Bewertungen

Gesamtbewertung
4,4
/
5
Ausgezeichnet
141

Sehr gut
28

Durchschnitt
12

Gering
8

Schlecht
12

Preis-Leistungs-Verhältnis
4,3
Funktionen
4,3
Bedienkomfort
4,3
Kundenbetreuung
4,4
84% haben diese Anwendung empfohlen
Susan S.

Customer Service 2nd to none

My overall experience with Wellness Living is big time positive. They actually care about you and want to do a good job. I'm so appreciative because it got to the point where MindBody didn't care at all. They just wanted your money and that was it. Maybe it was because I was a small fish in a big pond and I was expendable. I don't know. However, Wellness Living is the exact opposite. They run their business right and I'm glad to be a part of it. They make my life easier. The software is so easy and intuitive to use that we were up and running full speed upon transition.


Mit Google übersetzen
Deborah K.

Great Customer Service

Overall I am very happy with Wellness Living. I was with Mindbody before and was not happy with the customer service, the amount of money I was spending for what I was getting and the overall experience with them was not great. Wellness Living has been wonderful, I am so happy I switched.


Mit Google übersetzen
Chris B.

Wellness Living: A good idea, with poor execution

Implementation required numerous "workaround" to get the system functioning for our business model. I never like workaround because they require extra attention to maintain and they often fail, which several have since implementation. To ensure readers that I am not simply a disgruntled, malcontent.
In the almost 2 years that we have been using this tool, I have personally submitted 16 engineering level changes to WellnessLiving. This means that the issues I have had with the tool were serious enough to warrant software engineer level attention AND planned changes to the softwares operational or process flows. I was told this tool has been in development for 10 years but it truly feels as if I was beta testing and sub par product. The way their email system works is arcane WYSIWIG editor with VERY limited image and file management. A BIG ISSUE IS: The products in the store can NOT be placed in the same cart as our services so we are forced to run multiple transaction with a client credit card if they want to book a workshop and buy something from our store. I have had the second transaction be rejected because the bank card assumed it to be an error. Why would they do that? WellnessLiving charges a small fee for every transaction so, in my considered opinion, these additional transactions add a lot to their profit margins but are a significant inconvenience for my clients. There are many other solutions out there, make sure you check them out too.


Mit Google übersetzen
Carol M.

Simplicity Healing Review

Overall, very good! When I first started with them, I didn't feel their setup or tech support were up to the task, especially in light of how much there is to learn w/ the software and how it can be best customized to your business needs, so I had to go through some frustrating fixes and changes initially. BUT, it has improved A TON since and I am much happier now :)!! Also, thanks to some GREAT tech support reps along my path, I now understand the software very well and have come to realize how powerful its functionality is! That is a good feeling and I work thru the system daily now w/ great confidence. :)


Mit Google übersetzen
Lucie B.

So Glad I Made the Switch

Two Thumbs UP!


Mit Google übersetzen
Susan S.
Branche: Gesundheit, Wellness & Fitness
Untern. Größe: 2-10 Mitarbeiter
Übersetzen auf: Deutsch
Übersetzen auf: Deutsch

Customer Service 2nd to none

Täglich für 1-5 Monate genutzt
Bewertet am 30.7.2019
Quelle der Bewertung: Capterra

My overall experience with Wellness Living is big time positive. They actually care about you and want to do a good job. I'm so appreciative because it got to the point where MindBody didn't care at all. They just wanted your money and that was it. Maybe it was because I was a small fish in a big pond and I was expendable. I don't know. However, Wellness Living is the exact opposite. They run their business right and I'm glad to be a part of it. They make my life easier. The software is so easy and intuitive to use that we were up and running full speed upon transition.

Vorteile

The intuitive nature of the software is really nice. It makes sense. I'm still trying to deprogram myself from the complicated nature of MindBodyOnline and not automatically assume things are going to be difficult.

When you do have a question during your learning curve or implementation of new things, you simply call or send and email to customer support and they send screen shots and detailed descriptions to help. There's also a Help Suite you can use to look up any particular situation.

The features are awesome and the price point for all it is capable of is fantastic.

Nachteile

I can't think of anything that I don't like. I'm still in my learning curve from switching from MindBodyOnline and anything that I don't understand is from my lack of knowledge of the software. It's getting easier and easier each day as you learn more when certain situations arise. There have been a couple bugs to work out as I had many many many years of data with MindBody to transfer over.

Übersetzen auf: Deutsch

Antwort von WellnessLiving Systems

Hi Susan!
Thank you so much for leaving your review. At WellnessLiving, we are passionate about providing businesses like yours with the easiest to use software so that you can focus on your clients while we worry about the more technical aspects of your business operations. We are ecstatic to hear that you have learned to use WellnessLiving so quickly and easily, and that you have gotten such great use of our help resources. We are proud to be a part of your business and are so glad that you decided to make the switch. Thanks for choosing WellnessLiving!
-Natasha B. (WellnessLiving Customer Advocate)

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote: 10.0/10

Deborah K.
Branche: Erholungseinrichtungen & -dienstleistungen
Untern. Größe: 2-10 Mitarbeiter
Übersetzen auf: Deutsch
Übersetzen auf: Deutsch

Great Customer Service

Täglich für Mehr als 1 Jahr genutzt
Bewertet am 27.11.2020
Quelle der Bewertung: Capterra

Overall I am very happy with Wellness Living. I was with Mindbody before and was not happy with the customer service, the amount of money I was spending for what I was getting and the overall experience with them was not great. Wellness Living has been wonderful, I am so happy I switched.

Vorteile

Wellness Living makes my life so much easier. The system is easy for myself and my clients find it easier to you as well. The customer service is excellent. Any little issue is addressed quickly and with attention to detail.

Nachteile

When adding new services, I have to go into each purchase option separately to add the service. This is a little frustrating, especially if you miss one.

Übersetzen auf: Deutsch

Antwort von WellnessLiving Systems

Hey Deborah,

Thank you for the amazing review! When we hear such great feedback, it always makes us smile. Positive feedback like this is exactly what we want to hear because it gives us a better understanding of how we can optimize our software and help you succeed. Again, thank you for the review, and as you continue to grow your business, we'll be there! Thank you for choosing WellnessLiving!

Gregory G. (Customer Advocate)

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote: 10.0/10

Chris B.
Branche: Alternative Medizin
Untern. Größe: 2-10 Mitarbeiter
Übersetzen auf: Deutsch
Übersetzen auf: Deutsch

Wellness Living: A good idea, with poor execution

Täglich für Mehr als 1 Jahr genutzt
Bewertet am 19.4.2020
Quelle der Bewertung: Capterra

Implementation required numerous "workaround" to get the system functioning for our business model. I never like workaround because they require extra attention to maintain and they often fail, which several have since implementation. To ensure readers that I am not simply a disgruntled, malcontent.
In the almost 2 years that we have been using this tool, I have personally submitted 16 engineering level changes to WellnessLiving. This means that the issues I have had with the tool were serious enough to warrant software engineer level attention AND planned changes to the softwares operational or process flows. I was told this tool has been in development for 10 years but it truly feels as if I was beta testing and sub par product. The way their email system works is arcane WYSIWIG editor with VERY limited image and file management. A BIG ISSUE IS: The products in the store can NOT be placed in the same cart as our services so we are forced to run multiple transaction with a client credit card if they want to book a workshop and buy something from our store. I have had the second transaction be rejected because the bank card assumed it to be an error. Why would they do that? WellnessLiving charges a small fee for every transaction so, in my considered opinion, these additional transactions add a lot to their profit margins but are a significant inconvenience for my clients. There are many other solutions out there, make sure you check them out too.

Vorteile

We were looking for an all in one solutions to manage our business model which includes a training center, wellness clinic, space rental, a store and memberships. WellnessLiving seemed to fit the bill and they seemed to have the xperience to pull it off.

Nachteile

Coming from a database development and management background, I was stunned at how poorly organized the process flow was within the tool. From client registration to product sales, the logic to get from point Å to point B is very cumbersome for admin and client alike.

Übersetzen auf: Deutsch

Antwort von WellnessLiving Systems

Hi Chris,

Thank you for your feedback. I'm sorry to hear that our software wasn't fit for the unique requirements of your business model. We always appreciate hearing about the new features each business owner would like to see in the software to make it work more in sync with their own processes and we wish we could implement them all! We use our Community Forum to track these requests and it also gives our other business owners an opportunity to vote for their favorite features - this way we can make sure to prioritize the most highly requested features. Feel free to add any additional feature requests you may have straight to our forum and we very much look forward to continuing to build the software with your help, as we have done with our customers for years.

- Jenny P. (WellnessLiving Customer Advocate)

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote: 2.0/10

Carol M.
Branche: Gesundheit, Wellness & Fitness
Untern. Größe: 11-50 Mitarbeiter
Übersetzen auf: Deutsch
Übersetzen auf: Deutsch

Simplicity Healing Review

Täglich für 6-12 Monate genutzt
Bewertet am 28.10.2020
Quelle der Bewertung: Capterra

Overall, very good! When I first started with them, I didn't feel their setup or tech support were up to the task, especially in light of how much there is to learn w/ the software and how it can be best customized to your business needs, so I had to go through some frustrating fixes and changes initially. BUT, it has improved A TON since and I am much happier now :)!! Also, thanks to some GREAT tech support reps along my path, I now understand the software very well and have come to realize how powerful its functionality is! That is a good feeling and I work thru the system daily now w/ great confidence. :)

Vorteile

Its interface and variability in function. Wellness living has a lot of powerful features once you understand the system well. I like how responsive they've become as well (since my beginning w/ them in Oct of 2019) w/ their tech support. They do their best to help you.

Nachteile

My biggest issues w/ WL are minor details such as the software not being very Mac friendly and the inability of adding notes that are appointment specific only on the schedule. They do have a "client suggestion log" where they encourage your to post your ideas and wishes for future upgrades to their software, so they listen to what clients are saying!

Übersetzen auf: Deutsch

Antwort von WellnessLiving Systems

Hey Carol,

Thank you for taking the time to write us a review! When customers leave a review, we use this valuable feedback to improve and get better as a company. Every step of your journey with us, we are there for you and your business. After all, it can be a lot to take in for a business owner to learn and become comfortable with a new software. Rest assured, you are in good hands, right from onboarding and initial set up to your training on the software. As you explore platform, you will continue to discover new and exciting ways our many features help manage and grow your business. Whenever you'd like to request feature, report an issue or ask a question, you can conveniently do that on our friendly Community Forum: https://community.wellnessliving.com/. Again, thank you for the review, and remember, we value your business and will continue to go above and beyond to help you succeed now and into the future. Thank you for choosing WellnessLiving!

- The WellnessLiving Team

Verteilung der Bewertung

Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote: 7.0/10

Lucie B.
Branche: Gesundheit, Wellness & Fitness
Untern. Größe: 2-10 Mitarbeiter
Übersetzen auf: Deutsch
Übersetzen auf: Deutsch

So Glad I Made the Switch

Täglich für Mehr als 1 Jahr genutzt
Bewertet am 18.10.2020
Quelle der Bewertung: Capterra

Two Thumbs UP!

Vorteile

I made the switch to Wellness Living from the big empire that had a monopoly on fitness booking about a year and a half ago. It was a seamless transition and I have been so pleased with how responsive and flexible this system. Unlike my previous provider, Wellness Living values and supports small businesses like mine!

Nachteile

Honestly, any issues or requests I have, I submit and they upgrade the system.

Übersetzen auf: Deutsch

Antwort von WellnessLiving Systems

Hey Lucie,

Awesome review! We really appreciate it! When customers leave a review, we use this valuable feedback to improve and get better as a company. We also love hearing you made the switch from Mindbody and your transition to our software went smoothly. At WellnessLiving, we are all about giving small businesses the tools they need at an affordable price and the other guys lose sight of that sometimes. There are so many features that set us apart from the competition from our automated marketing suite to target the right clients, virtual options to get you online, and advanced reporting to give you more insight about your business. We also truly care about every single one of our customers, so if you ever need us just reach out and we'll be there. Again, thank you for the review, and remember, we value your small business and will continue to go above and beyond to help you thrive. Thank you for choosing WellnessLiving!

- Natasha B. (WellnessLiving Customer Advocate)

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote: 10.0/10

Nutzerempfehlung
8,9/10
Basierend auf 201 Benutzerbewertungen
Vergleiche Nutzerempfehlungen mit Alternativen
Mit Alternativen vergleichen

WellnessLiving Preis

WellnessLiving Preis

Beginnt ab
59,00 $/Monat
Gratis Testen
Abonnement
Preis-Leistungs-Verhältnis
Preis-Leistungs-Verhältnis
4,3/5
Basierend auf 201 Benutzerbewertungen
Vergleiche das Preis-Leistungs-Verhältnis mit Alternativen
Mit Alternativen vergleichen

WellnessLiving Funktionen

WellnessLiving Funktionen

Abrechnung & Rechnungsstellung
Aktivitäts-Dashboard
Anwesenheitsmanagement
Automatische Benachrichtigungen
Automatisierte Terminplanung
Berichterstattung und Statistik
Elektronische Zahlungen
Erinnerungen
Eventplanung
Kalenderverwaltung
Klassenterminplanung
Kreditkartenbearbeitung
Kundendatenbank
Kundenportal
Kundenspezifisches Branding
Registrierungs-Management
Veranstaltungsmanagement
Verfolgen der Teilnahme
Verkaufspunkt POS
Webseitenintegration
Funktionen
4,3/5
Basierend auf 201 Benutzerbewertungen
Vergleiche Funktionen mit Alternativen
Mit Alternativen vergleichen

Kategorien

WellnessLiving Häufig gestellte Fragen

WellnessLiving Häufig gestellte Fragen

Weiter unter folgen häufig gestellte Fragen über WellnessLiving.

F. Welche Preispläne bietet WellnessLiving an?

WellnessLiving bietet folgende Kostenpläne an:

Beginnt ab: 59,00 $/Monat

Preismodell: Abonnement

Gratis Testen: Nicht verfügbar

F. Was sind die Hauptfunktionen von WellnessLiving?

Wir haben keine Informationen über die Funktionen von WellnessLiving

F. Wer sind die typischen Nutzer von WellnessLiving?

WellnessLiving hat die folgenden typischen Kunden:

Kleine Unternehmen, Großunternehmen, Mittlere Unternehmen

F: Welche Sprachen werden von WellnessLiving unterstützt?

WellnessLiving unterstützt die folgenden Sprachen:

Englisch

F. Welche Preispläne bietet WellnessLiving an?

WellnessLiving hat folgende Preismodelle:

Abonnement

F. Unterstützt WellnessLiving mobile Geräte?

WellnessLiving unterstützt die folgenden Geräte:

Android, iPhone, iPad

F. Mit welchen anderen Applikationen integriert WellnessLiving?

WellnessLiving kann in folgende Anwendungen integriert werden:

Constant Contact, Facebook, Google Calendar, Google Maps, Mailchimp, QuickBooks Online, Wordpress

F. Welche Varianten der Kundenbetreuung bietet WellnessLiving an?

WellnessLiving bietet folgende Optionen für Kundensupport:

Telefon-Support, Online-Support, Wissensdatenbank, Video-Anleitungen