Über WellnessLiving

WellnessLiving ist eine All-in-one-Lösung für Online-Buchung, Ressourcenplanung, Lead-Generierung und Berichterstattung für gesundheits- und wellnessorientierte Unternehmen. WellnessLiving wurde für Wellness-Einrichtungen wie Yoga-Studios, Spas, Salons, Personal Training, Fitnessstudios, Pilatesstudios und Tanzclubs entwickelt und bietet die Tools, die Nutzer benötigen, um tägliche Geschäftsaufgaben, Mitarbeiter, Mitgliedschaften, Vertrieb, Marketing und mehr zu verwalten.

Mit dem Frontend-Kundenerlebnis können Kunden Kurse oder Behandlungen online über die nativen mobilen Apps von Android und iOS, Facebook oder direkt über die automatisch generierte WellnessLiving.com-Verzeichnisliste buchen. Kunden können die mobile Anwendung WellnessLiving nutzen, um Termine zu buchen, Dienstleistungen zu bezahlen und Bewertungen zu schreiben sowie ihre Erfahrungen auf Facebook zu teilen. Sobald Buchungen vorgenommen wurden, werden Benachrichtigungen und Bestätigungen automatisch per SMS oder E-Mail an Kunden gesendet, und die Kommunikation nach der Buchung wird über die SMS-Funktion erleichtert.

Über das WellnessLiving-Backend können Mitarbeitende und das Management Kurs- oder Veranstaltungspläne verwalten, indem Daten auf allen Plattformen synchronisiert werden, sodass Zeitpläne immer aktuell sind. Nutzer können ihren Online-Shop mit dem WellnessLiving-Assistenten erstellen und sofort online mit einer POS-Funktion verkaufen, die Verarbeitung von Kreditkarten, wiederkehrende Zahlungen und automatische Einzüge der Mitgliedsbeiträge erleichtert. Arbeitgeber können auch Tools für das Personalmanagement verwenden, um Schichten zu planen, Gehaltsabrechnungen zu verwalten, die Leistung der Belegschaft zu verfolgen, Zahlungen zu berechnen und vieles mehr.

Geräte

Unternehmensgröße

K M G

Märkte

Kanada, Vereinigte Staaten

Unterstützte Sprachen

Englisch

Bilder

Businesses can view the studio schedule and create, modify or cancel classes or events from the employee portal
The store and POS feature allows customers to make purchases themselves or in-store with a staff member
Customizable sales reports give businesses an overview of their performance
Client profiles are available to staff members with important details, contact information, schedule, and recent activity
Clients can make bookings through the Android and iOS mobile apps
The mobile apps include a studio locator with staff details and Google maps integration to find nearby studios
Clients can book classes from the mobile app using the online schedule
Clients can access their member account from their phone with scan check-in and alerts
Gamification incentivizes customers to make purchases or bookings
10 weitere anzeigen
Videos zu WellnessLiving WellnessLiving Screenshot: Businesses can view the studio schedule and create, modify or cancel classes or events from the employee portal WellnessLiving Screenshot: The store and POS feature allows customers to make purchases themselves or in-store with a staff member WellnessLiving Screenshot: Customizable sales reports give businesses an overview of their performance WellnessLiving Screenshot: Client profiles are available to staff members with important details, contact information, schedule, and recent activity WellnessLiving Screenshot: Clients can make bookings through the Android and iOS mobile apps WellnessLiving Screenshot: The mobile apps include a studio locator with staff details and Google maps integration to find nearby studios WellnessLiving Screenshot: Clients can book classes from the mobile app using the online schedule WellnessLiving Screenshot: Clients can access their member account from their phone with scan check-in and alerts WellnessLiving Screenshot: Gamification incentivizes customers to make purchases or bookings

Funktionen

Gesamtzahl der Funktionen von WellnessLiving: 202

  • ACH Zahlungsabwicklung
  • API
  • Abrechnung & Rechnungsstellung
  • Aktivitäts-Dashboard
  • Alarmfunktion / Benachrichtigungen
  • Angebot in sozialen Medien
  • Angebotsmanagement
  • Anlagegegenstand-Management
  • Anmeldung / Onboarding
  • Anmerkungen zur Reservierung
  • Anpassbare Berichte
  • Anpassbare Formulare
  • Anpassbare Vorlagen
  • Anruferinnerungen
  • Anwendungsmanagement
  • Anwesenheitsmanagement
  • Archivierung & Aufbewahrung
  • Aufgabenplanung
  • Auftragsmanagement
  • Ausschuss-Management
  • Automatische Antworten
  • Automatisierte Terminplanung
  • Barcode / Tickets scannen
  • Berichterstattung / Analyse
  • Berichterstattung und Statistik
  • Bestandsverfolgung
  • Bestell-Management
  • Bestätigung / Erinnerungen
  • Besuchermanagement
  • Beurteilung-Management
  • Bonus-Management
  • Buchhaltung
  • CAN SPAM-Compliance
  • CRM
  • Check-in/Check-out
  • Content-Management
  • Dashboard-Erstellung
  • Datei-Verwaltung
  • Daten-Connectors
  • Daten-Import / -Export
  • Datenbank-Umwandlung
  • Datenmigration
  • Datenvisualisierung
  • Digitale Unterschrift
  • Dokumentenspeicher
  • Drag-and-Drop
  • Drittanbieter-Integration
  • E-Commerce-Management
  • E-Mail Marketing
  • E-Mail-Management
  • E-Mail-Tracking
  • E-Mail-Vorlagen
  • Echtzeit-Berichterstattung
  • Echtzeit-Planung
  • Einkauf & Empfang
  • Einkaufswagen
  • Einzelhandel-Lagerverwaltung
  • Elektronische Unterschrift
  • Elektronische Zahlungen
  • Entschädigungsmanagement
  • Ereignis-Nachverfolgung
  • Ereignisgesteuerte Aktionen
  • Erinnerungen
  • Ernährungsprogramm
  • Etikettierung
  • Eventplanung
  • FMLA Verwaltung
  • Filesharing
  • Finanzmanagement
  • Fitness-Plan
  • Fitnessbeurteilungen
  • Fähigkeiten-Nachverfolgung
  • Gamification
  • Gebühren-Management
  • Geplante / automatisierte Berichte
  • Geschenkkarten-Management
  • Gruppen-Terminplanung
  • Gruppenreservierungen
  • Gürtelklassifizierung
  • HIPAA konform
  • Hybrid-Trainer
  • Inventarverwaltung
  • Kalender-Synchronisierung
  • Kalenderverwaltung
  • Kampagnenmanagement
  • Kapazitätsmanagement
  • Klassen-Management
  • Klassenterminplanung
  • Kommunikationsmanagement
  • Kontakt-Datenbank
  • Kontaktmanagement
  • Kostennachverfolgung
  • Kostümmanagement
  • Kreditkartenbearbeitung
  • Kreditkartenmanagement
  • Kreditplanung
  • Kundenbetreuung
  • Kundendatenbank
  • Kundendatenbank
  • Kundenkonten
  • Kundenmanagement
  • Kundenportal
  • Kundenprofile
  • Kundensegmentierung
  • Kundenspezifisches Branding
  • Lead-Erfassung
  • Lead-Pflege
  • Leadmanagement
  • Leistungskennzahlen
  • Lieferanten-Management
  • Lieferanten-Management
  • Lohn- und Gehaltslisten & Kommissionen
  • Lohn- und Gehaltslisten-Management
  • Marketing-Automatisierung
  • Mehrere Benutzerkonten
  • Mehrere Standorte
  • Mitarbeiter-Management
  • Mitarbeiter-Self-Service
  • Mitarbeitereinsatzplanung
  • Mitarbeitermanagement
  • Mitarbeiterportal
  • Mitarbeiterprofile
  • Mitarbeiterzeiterfassung
  • Mitglieder-Datenbank
  • Mitglieder-Management
  • Mitglieder-Portal
  • Mitgliederkommunikation
  • Mitgliederverzeichnis
  • Mitgliedschaft-Management
  • Mitgliedschaftsarten
  • Mitgliedschaftsverlängerung
  • Mobile App
  • Mobiler Zugriff
  • Multichannel-Management
  • Nutzerprofile
  • Online-Anmeldung
  • Online-Buchung
  • Online-Trainer
  • Online-Zahlungen
  • Paket-Nachverfolgung
  • Persönliche Trainer
  • Planungs-Tools
  • Praxis-Protokoll
  • Priorisierung
  • Prognose
  • Provisionsmanagement
  • Rabattmanagement
  • Raten-Management
  • Raumverwaltung
  • Registrierungs-Management
  • Reklamationsabwicklung
  • Repertoire-Management
  • Reservierung von Akitivtäten
  • Reservierung-Management
  • Ressourcen-Planung
  • Retourenmanagement
  • SMS-Erinnerungen
  • SMS-Nachrichtenversand
  • SOAP-Notizen
  • Self-Check-in/-Check-out
  • Self-Service Portal
  • Sicheres Login
  • Social Media-Überwachung
  • Social-Media-Integration
  • Studenten-Management
  • Suchen / filtern
  • Team-Management
  • Terminplanung
  • Terminplanung
  • Terminverwaltung
  • Trainingsmanagement
  • Transaktionshistorie
  • Treueprogramm
  • Umschuldung
  • Urlaubsverfolgung
  • Veranstaltungskalender
  • Veranstaltungsmanagement
  • Verfolgen der Teilnahme
  • Verkaufsberichte
  • Verkaufspunkt POS
  • Versand-Management
  • Vertrags-/Lizenz-Management
  • Vorlagen-Management
  • Wartelisten-Management
  • Warteschlangenmanagement
  • Wartungsplanung
  • Webseitenintegration
  • Website-Management
  • Werkzeuge zur Zusammenarbeit
  • Wiederkehrende Aufgaben
  • Wiederkehrende Termine
  • Wiederkehrende Zahlungen / Abonnement-Abrechnung
  • Zahlungs-Erinnerungen
  • Zahlungsabwicklung
  • Zeit & Kosten Verfolgung
  • Zertifizierungs-Tracking
  • Zielseiten / Web-Formulare
  • Zimmerbuchung
  • Zugriffskontrollen/Berechtigungen
  • Zugriffsquellen-Verfolgung
  • Überstunden-Berechnung
  • Übungs-Management

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Nutzerbewertungen

Gesamtbewertung

4,4 /5
(231)
Preis-Leistungs-Verhältnis
4,3/5
Funktionen
4,3/5
Bedienkomfort
4,3/5
Kundenbetreuung
4,5/5

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Andere Softwarekäufer brauchen deine Hilfe! Produktbewertungen helfen uns allen, die richtigen Entscheidungen zu treffen.

Eine Bewertung schreiben
5 von 231 Bewertungen angezeigt
Susan S.
Gesamtbewertung
  • Branche: Gesundheit, Wellness & Fitness
  • Untern. Größe: 2-10 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Customer Service 2nd to none

Bewertet am 30.7.2019

My overall experience with Wellness Living is big time positive. They actually care about you and...

My overall experience with Wellness Living is big time positive. They actually care about you and want to do a good job. I'm so appreciative because it got to the point where MindBody didn't care at all. They just wanted your money and that was it. Maybe it was because I was a small fish in a big pond and I was expendable. I don't know. However, Wellness Living is the exact opposite. They run their business right and I'm glad to be a part of it. They make my life easier. The software is so easy and intuitive to use that we were up and running full speed upon transition.

Vorteile

The intuitive nature of the software is really nice. It makes sense. I'm still trying to deprogram myself from the complicated nature of MindBodyOnline and not automatically assume things are going to be difficult.

When you do have a question during your learning curve or implementation of new things, you simply call or send and email to customer support and they send screen shots and detailed descriptions to help. There's also a Help Suite you can use to look up any particular situation.

The features are awesome and the price point for all it is capable of is fantastic.

Nachteile

I can't think of anything that I don't like. I'm still in my learning curve from switching from MindBodyOnline and anything that I don't understand is from my lack of knowledge of the software. It's getting easier and easier each day as you learn more when certain situations arise. There have been a couple bugs to work out as I had many many many years of data with MindBody to transfer over.

Antwort von WellnessLiving Systems

Hi Susan!
Thank you so much for leaving your review. At WellnessLiving, we are passionate about providing businesses like yours with the easiest to use software so that you can focus on your clients while we worry about the more technical aspects of your business operations. We are ecstatic to hear that you have learned to use WellnessLiving so quickly and easily, and that you have gotten such great use of our help resources. We are proud to be a part of your business and are so glad that you decided to make the switch. Thanks for choosing WellnessLiving!
-Natasha B. (WellnessLiving Customer Advocate)

Samantha W.
Gesamtbewertung
  • Branche: Erholungseinrichtungen & -dienstleistungen
  • Untern. Größe: Selbstständig
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 8.0 /10

Karma Yoga Live

Bewertet am 28.4.2021

overall good

overall good

Vorteile

visually easy to navigate. on demand schedule was included at the time of joining

Nachteile

Could not get immediate support. had to call the us which was expensive

Antwort von WellnessLiving Systems

Hey Samantha,

Thanks for the review, we're thrilled you made the switch from Mindbody and chose WellnessLiving! We get customers switching over every day, and many of the stories are the same - the transition was simple and they are now saving a ton of money without needing to pay for additional add-on fees. We take pride in being an all-in-one platform that is easy for you to navigate, and we're always adding even more features to help you get more bang for your buck. We're sorry for the inconvenience reaching Support by phone in the past, we've now added a toll-free support number for all our Australian customers. Our agents are passionate about answering all your questions and helping you succeed with our platform, so please do not hesitate to contact our Support team for any assistance.

Natasha B. (WellnessLiving Customer Advocate)

Neely H.
Gesamtbewertung
  • Branche: Gesundheit, Wellness & Fitness
  • Untern. Größe: 11-50 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 5.0 /10

Great for Newbies; Not Recommended for Switching

Bewertet am 30.12.2019

I've been disappointed overall. I had high hopes that switching for MindBody to Wellness Living...

I've been disappointed overall. I had high hopes that switching for MindBody to Wellness Living would be a cost and hassle savings for us. It's neither. While my bookkeeper declares it's saving us money, I know there are countless and invaluable hours of my time not logged that I spend trying to troubleshoot and navigate this software. Training is insufficient for both onboarding and staff follow-up. The importing service is incomplete and resulted in me losing 5 years of detailed sales and attendance data, plus hundreds of class and event descriptions.

Vorteile

The visual layout and function of this software is appealing and easy to read. The overall aesthetics are good. In our initial switch, the function for our clients to update their passwords was excellent and increased our initial participation. It is also fairly easy for new clients to use from our website.

Nachteile

It is full of bugs and programming shortcomings. Servers are slow. Staff App is buggy and often inoperable. Credit card swiping feature on mobile devices is virtually non-functional. Sensitivity of the software on the "wrong" browser, wrong device, after updates, etc is frustrating. At least once a day I encounter a major function that isn't working. Returning clients have difficulty updating log-ins, staff has trouble navigating the schedules and filters and limitations, notification settings are so convoluted that clients and staff get spammed with useless auto-emails they don't need.

Antwort von WellnessLiving Systems

Thank you Neely for your feedback. We are pleased to hear that you find the software intuitive and easy to use not only for yourself but for your clients as well.

We are however incredibly sorry to hear that you have encountered difficulty with the platform. Your feedback is vital to our growth and mutual success. Our number one goal is to ensure that yourself, your staff, and your clients are all getting the most out of the WellnessLiving platform.

Neely, a customer support team member will reach out to you shortly to see how they can help. Our support agents are knowledgeable WellnessLiving experts that can help you to optimize your business with our software. Please also refer to the knowledge base day or night for a quick and informative solution! Also, we now have a community forum for our customers to voice their concerns and suggest improvements. We would really appreciate hearing from you there!

Tony M. (WellnessLiving Customer Advocate)

Gerardo G.
Gesamtbewertung
  • Branche: Sport
  • Untern. Größe: 2-10 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Best software out there for the money

Bewertet am 3.3.2021

I am very satisfied. The capabilities, customer service and price are best.
Would lie if I say it...

I am very satisfied. The capabilities, customer service and price are best.
Would lie if I say it was easy to make the switch as the first month you have to learn how to use it but the team at wellnessliving was there every step of the way and always available.

Vorteile

The customer service always helpful and quick to respond. The app elevate to set up appointments and the option on an app for clients to use.

Nachteile

I like pretty much everything but like most softwares out there there are features so specific to your business needs that might not be available but they work and have implementing tools and engineers that work to try add some of the ideas or features you might need

Antwort von WellnessLiving Systems

Hi Gerardo,

Thank you for the excellent review! Our software is here to support your business, so you can expect an attentive and diligent agent anytime you contact our Support Team. We know how much businesses can vary in the type of services and operations they run so we've built an extensive array of configurable options into our feature-set to ensure any business can grow using WellnessLiving. Even now, we are always working on improving the software by listening to businesses like you as we continue to add new features and improvements with every update release. WellnessLiving is here to provide an alternative to businesses that are dissatisfied with MindBody's outdated software interface, never-ending price hikes, and abysmal customer support. Your satisfaction is our end goal, and you can always count on us to provide you with the best value for your money. Thanks again for the great review!

Gregory G. (Customer Advocate)

Richard P.
Gesamtbewertung
  • Branche: Gesundheit, Wellness & Fitness
  • Untern. Größe: 11-50 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Wellness Living - Easy and Powerful

Bewertet am 12.4.2021

Besides all the great features of the Wellness Living software, the other over-the-top fabulous...

Besides all the great features of the Wellness Living software, the other over-the-top fabulous thing about switching to Wellness Living has been the way they take such great care of me. Wellness Living made it easy for me to switch to them. And, they provide an ongoing level of customer support that is really game-changing. I feel like they really care about my success. That is so refreshing in today's world.

Vorteile

For me, the biggest pros:
- the system makes it so easy to communicate with my clients (yoga students), so it improves my overall customer service with my clients to a level I did not expect.
- the Wellness Living system has improved communications between me as the yoga studio owner and my staff. Things like Tasks, Notes, Push notifications, and emails.
- There are so many ways to configure things, it has helped our front desk check-in process considerably.
- Clients are using our Wellness Living customer branded app at a level that is so helpful, it makes our lives easier.

Nachteile

I hope Wellness Living will continue to improve their Achieve app. This app can be so valuable for a yoga studio because everyone is getting so used to using apps now, and most apps having a similar way of navigating, so it can make it so new yoga teachers can learn how to do things with the ap very quickly, which will allow the yoga teacher to handle the check-in of a busy class more easily.

Also, I hope Wellness Living increases their options for payment at the yoga studio front desk, as well as makes it more streamlined. My dream is that it is super simple for a yoga student to buy a water or rent a mat or towel, and we can charge them for it with just a few clicks or scans. The process for that works fine now, just every time saver is a big help in those 15 minutes before a yoga class starts and all the students are arriving.

Antwort von WellnessLiving Systems

Hey Richard,

Thanks for taking the time to write us this amazing review! We're glad WellnessLiving was able to make life a little easier for you and your clients. Our software is there to save you time and to help take the user experience to the next level. We appreciate your positive feedback and you can rest assured that we are always listening. All our decisions in the company are based on the input and consideration of businesses like you, which is why we'll continue to add the new features and improvements you're looking for. The last thing we would want is to become like some of our bigger competitors, where price hikes are the norm and your experience as a business is an afterthought. We know that our company's success depends on the success of the people using our software, and you can always depend on our Support Team to be there for you when you need it! Thanks again for the great review.

Gregory G. (Customer Advocate)

5 von 231 Bewertungen angezeigt Alle Bewertungen

WellnessLiving Häufig gestellte Fragen

Weiter unter folgen häufig gestellte Fragen über WellnessLiving.

WellnessLiving bietet folgende Kostenpläne an:

  • Beginnt ab: 59,00 $/Monat
  • Preismodell: Abonnement
  • Gratis Testen: Nicht verfügbar

Wir haben keine Informationen über die Funktionen von WellnessLiving

WellnessLiving hat die folgenden typischen Kunden:

Selbstständig, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001+

WellnessLiving unterstützt die folgenden Sprachen:

Englisch

WellnessLiving unterstützt die folgenden Geräte:

Android (mobil), iPhone (mobil), iPad (mobil)

WellnessLiving kann in folgende Anwendungen integriert werden:

Constant Contact, Facebook, Google Calendar, Google Maps, Mailchimp, Quickbooks Online, WordPress

WellnessLiving bietet folgende Optionen für Kundensupport:

E-Mail/Helpdesk, Wissensdatenbank, Telefon-Support, 24/7 Live-Support, Chat

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