Über WellnessLiving

WellnessLiving ist eine All-in-one-Lösung für Online-Buchung, Ressourcenplanung, Lead-Generierung und Berichterstattung für gesundheits- und wellnessorientierte Unternehmen. WellnessLiving wurde für Wellness-Einrichtungen wie Yoga-Studios, Spas, Salons, Personal Training, Fitnessstudios, Pilatesstudios und Tanzclubs entwickelt und bietet die Tools, die Nutzer benötigen, um tägliche Geschäftsaufgaben, Mitarbeiter, Mitgliedschaften, Vertrieb, Marketing und mehr zu verwalten.

Mit dem Frontend-Kundenerlebnis können Kunden Kurse oder Behandlungen online über die nativen mobilen Apps von Android und iOS, Facebook oder direkt über die automatisch generierte WellnessLiving.com-Verzeichnisliste buchen. Kunden können die mobile Anwendung WellnessLiving nutzen, um Termine zu buchen, Dienstleistungen zu bezahlen und Bewertungen zu schreiben sowie ihre Erfahrungen auf Facebook zu teilen. Sobald Buchungen vorgenommen wurden, werden Benachrichtigungen und Bestätigungen automatisch per SMS oder E-Mail an Kunden gesendet, und die Kommunikation nach der Buchung wird über die SMS-Funktion erleichtert.

Über das WellnessLiving-Backend können Mitarbeitende und das Management Kurs- oder Veranstaltungspläne verwalten, indem Daten auf allen Plattformen synchronisiert werden, sodass Zeitpläne immer aktuell sind. Nutzer können ihren Online-Shop mit dem WellnessLiving-Assistenten erstellen und sofort online mit einer POS-Funktion verkaufen, die Verarbeitung von Kreditkarten, wiederkehrende Zahlungen und automatische Einzüge der Mitgliedsbeiträge erleichtert. Arbeitgeber können auch Tools für das Personalmanagement verwenden, um Schichten zu planen, Gehaltsabrechnungen zu verwalten, die Leistung der Belegschaft zu verfolgen, Zahlungen zu berechnen und vieles mehr.


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Du bist nicht sicher, ob WellnessLiving das Richtige ist? Mit einer beliebten Alternative vergleichen

WellnessLiving

4,3 (455)
VS.
Häufig bewertet

Startpreis

$ 89,00
Monat
Keine Preise gefunden

Preisoptionen

Kostenlose Version
Kostenlose Testversion
Kostenlose Version
Kostenlose Testversion

Funktionen

186
21

Integrationen

7
Keine Integrationen gefunden

Bedienkomfort

4,2 (455)
4,4 (2 269)

Preis-Leistungs-Verhältnis

4,2 (455)
4,4 (2 269)

Kundenservice

4,3 (455)
3,7 (2 269)
Die grünen Bewertungsbalken geben an, welches Produkt gemessen an der Durchschnittsbewertung und der Zahl der Bewertungen am besten abschneidet.

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Nutzerbewertungen

Gesamtbewertung

4,3 /5
(455)
Preis-Leistungs-Verhältnis
4,2/5
Funktionen
4,2/5
Bedienkomfort
4,2/5
Kundenbetreuung
4,3/5

Hast du WellnessLiving bereits?

Andere Softwarekäufer brauchen deine Hilfe! Produktbewertungen helfen uns allen, die richtigen Entscheidungen zu treffen.

Zeigt 5 von 455 Bewertungen
Verifizierter Rezensent
Gesamtbewertung
  • Branche: Marketing & Werbung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Kostenlose Testversion genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 7.0 /10

Tolles Management Tool nicht nur für Praxen

Bewertet am 6.10.2022

Eine sehr gute und übersichtliche Webseite bzw. App mit umfangreichen Funktionen übernimmt sehr...

Eine sehr gute und übersichtliche Webseite bzw. App mit umfangreichen Funktionen übernimmt sehr viel Arbeit und spart Kosten

Vorteile

Sehr umfangreiches Angebot und dadurch in den Tarifen jederzeit skalierbar

Nachteile

Der relativ hohe Preis ist nicht für jede neue Praxis erschwinglich

Antwort von WellnessLiving Systems

Hi,

Thanks for the great review. We're glad you enjoyed using our product. WellnessLiving is an all-in-one business management software designed for ease of use as well as affordability. We have a ton of features for just about every aspect of your business, including a robust client-side interface and an enormous degree of customization. The seamless integration of scheduling, client management, notifications, payments and many other tools all in one platform allow us to offer far more affordable prices compared to comparable solutions on the market, although it's true that individual business circumstances will vary and we offer several different subscription tiers depending on your needs. Most importantly, we're always thinking about how we can do even better for our customers and we appreciate you taking the time to share your thoughts. Thank you for choosing WellnessLiving.

Brian S. (Customer Advocate)

Justin
Justin
Gesamtbewertung
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Fantastic software that is totally customizable to my business. Great service too.

Bewertet am 30.10.2017

Simple, customizable, and easy to use with great support. From my experience there is no service...

Simple, customizable, and easy to use with great support. From my experience there is no service that even compares. Between the adaptable technology, amazing support, and ease of use I couldn't be happier. I hope every gym uses them, except my competitors.
Thank you, Wellness Living for making the success of my gym much easier, and for all your support.

Vorteile

I've been with Wellness Living for about 2 ½ years now. I've used multiple softwares at my gym in the past including EZ Facility, Zen Planner, and Mindbody. I've definitely had experience with other options. I must tell you, I have no intention of ever going back. Wellness Living has outperformed every other service I've ever used on every level.
Every other service expected me to change my business to accommodate their software! That seemed crazy to me. Wellness Living adapted their software to my business's needs. That was huge for my business. On top of that, the app is fantastic, it works seamlessly and my clients love the ease of use for booking an appointment and purchasing additional services and products. Their support is second to none if I have a question or an issue it's never difficult to find someone and get it resolved quickly. The reporting is completely customizable which I love. The rewards program is easy to implement and has been fantastic for incentivizing the behaviors that grow our gym. The SEO boost I received from starting with Wellness Living has been great and made my job MUCH easier. Along the digital lines, I also have to say that their data migration was the easiest I've ever experienced. They handled everything. If you've ever experienced the typical nightmare of data migration you know how huge a benefit that is.

Antwort von WellnessLiving Systems

Hi Justin!

Thanks for your support and for taking the time to leave us a review. We at WellnessLiving know that software that you choose should work for your business, not against you, and we work hard to provide you with everything you could ever need. Our team is obsessed with making things work just the way you want, so we are so happy to hear that you¿ve had such an awesome experience with us over these past two-and-a-half years. Cheers to another!

Jo
Gesamtbewertung
  • Branche: Gesundheit, Wellness & Fitness
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

We love Wellness Living!

Bewertet am 11.10.2023

After a ton of reserach, we decided to dump Mindbody 2 yrs ago & go with Wellness Living as it was...

After a ton of reserach, we decided to dump Mindbody 2 yrs ago & go with Wellness Living as it was more affordable & had more options available as part of the basic plan to help our business. After covid we needed to cut our expenses. Everything was an extra charge with Mindbody. We love Wellness Living & all the many extra features available for us for much less than Mindbody.

Vorteile

We love that we have our own branded app! Everything is set up to make reserving classes, purchasing memberships, canceling reservations, & checking their schedules so easy since they can do everything directly on their phones.

Nachteile

We would like the option to have a longer reservation window (2weeks out) for our higher tiered membership.

Antwort von WellnessLiving Systems

Hey Jo,

Thank you for sharing your fantastic experience with WellnessLiving! We truly appreciate your positive feedback and are delighted to be part of your journey. From our virtual tools to our mobile apps, our goal is to provide your business with as much value as possible.

We're thrilled to hear that you love our platform and that the White Label Achieve Client App has been such a valuable addition to your studio. Making it easy for your clients to reserve classes, purchase memberships, and manage their schedules directly from their phones is what we aim for – convenience and efficiency.

We understand your request for a longer reservation window to support higher-tiered memberships. Your suggestion for more options in this regard is indeed valuable feedback. We're continuously working on improving our system, and we take every suggestion into account to enhance the experience for our users. You're welcome to visit our Community Forum to make this request: https://community.wellnessliving.com/page/home/

If you have any further questions or if you'd like to explore options for addressing your membership concerns, please don't hesitate to reach out to our support team at [email protected]. We're here to assist you and help you find the best solutions for your needs.

Once again, thank you for choosing WellnessLiving. We're dedicated to supporting your studio's success, and we're here to assist you every step of the way.

Warm regards,

Timothy G. (Customer Advocate)

Renee
Gesamtbewertung
  • Branche: Gesundheit, Wellness & Fitness
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 0.0 /10

Good Ideas - TERRIBLE Execution

Bewertet am 6.2.2024

From the start I had red flags that I ignored. For example, I went to someone else's website to...

From the start I had red flags that I ignored. For example, I went to someone else's website to check out how they used WL. Then I "tried" to go to WL's main website and I kept getting redirected back to the website I had visited.
This software did NOT make running my biz easier, I had so many procedures on how to do simple things like matching our daily deposits to the reports from WL b/c nothing was accurate. Updates, OMG, nightmares - whether it was poor design, poor testing b/f rolling out, poor programming or all of the above, I don't know but the number of times they broke (and continue to do so, I left 2 yrs ago) is amazing to me.
What caused me to leave was one of these updates. They broke their recurring class booking - the system would REBOOK clients into classes they'd been removed from. Not only were we accused of doing this ourselves (you physically cannot book a client into a past class), I was told no less than 6 different times this was fixed just to prove it hadn't been. This caused us so much time & money b/c the only way to get rid of the rebookings, was to manually delete each one by hand. They had no way to do this for us.
Now for the ugly truth - WL tries to say they're all about positivity (rainbows & kittens) but IMO they are a toxic company. They constantly blame their customers for issues found until you can prove it's their software. They never look at the issue first, always the end user.
When I finally left, they BEGGED me to stay - told me they'd fix my issue (this was at least 3x of the 6 they told me it was fixed) and once they realized I was a lost cause, they threw up every roadblock possible. They told me they didn't know how to get my cc data b/c they never had clients leave (whatever...) and stonewalled me for MONTHS! I did finally get my data but only once I got the [sensitive content hidden] involved. Like what company requires you to get the [sensitive content hidden] of a company involved to cancel? A toxic one

Stay away - it's been 2 yrs since I left and I still hear from clients about how to leave b/c they aren't able to reach anyone or are getting stonewalled.

Vorteile

Pretty colors and design, good concepts/ideas. There are a lot of things to like about WL conceptually. You can book clients into classes ongoing, you can link family members and have a single payment method. They offer events, discounts, gift cards, SMS communication (new) and so much more.
But - read the rest of my review please

Nachteile

I was with WL for 5 yrs - multiple times a year, I'd even argue every single update, they would break the software. Sometimes it was minor, lots of times it was MAJOR! Every 6 weeks we'd have to brace for an update and figure out what got broken. Sometimes it wasn't even related to the update that was rolled out, their programmers just mucked stuff up. End users were beta testers.
God forbid you have an issue, you'll be required to screen shot, video whatever was happening. Oh and don't forget to clear your cache...

In Betracht gezogene Alternativen

Mindbody

Warum WellnessLiving gewählt wurde

Wanted a better calendar/schedule which WL did have until they broke it.

Zuvor genutzte Software

Zen Planner

Gründe für den Wechsel zu WellnessLiving

Mindbody was too clunky and confusing...

Antwort von WellnessLiving Systems

Dear Renee,

Thank you for sharing your feedback with us. We genuinely appreciate your insights into your experience with WellnessLiving. We're truly sorry to hear about the challenges you faced during your time with us. Your feedback regarding software updates and usability concerns is invaluable to us as we continuously strive to improve our platform and services.

We understand the frustration caused by the recurring issues you encountered, and we apologize for any inconvenience or stress it may have caused. Your experience does not reflect the level of service we aim to provide, and we take your comments very seriously.

We're actively addressing internal issues to improve user experience and prevent future occurrences. We apologize for any inconvenience and appreciate your input. Feel free to reach out if you need more assistance or have additional feedback.

Warm regards,

Morgan W.

Jackie
Gesamtbewertung
  • Branche: Gesundheit, Wellness & Fitness
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Peace of mind

Bewertet am 13.11.2023

Vorteile

The program is user-friendly. Class and appointment management is easy, so staff started using it with little training.
Wellnessliving constantly upgrades and improves the software
Reporting is fantastic. Customer service is excellent, and they always answer on time.
When I talk about customer service, I have to share this story. I accidentally deleted a whole week of booking..The classes were full, some with a wait list..If you are a studio owner, you can understand how stressful that must have felt: clients losing their booking, double booking, clients showing up in a class they should not be in because it became available on the schedule. I can go on and on about how bad this could have been to my busniss. It was Saturday at 8 pm, and let me give it a try, thinking I would only get help on Monday.
To my surprise, the most amazing employee had my back for two hours until the problem was resolved, and everything returned to normal. Therefore, I titled my review peace of mind as this is exactly how I feel about wellness living.

Nachteile

The customer and staff app can be glitchy. I think this area needs improvement the most.

Antwort von WellnessLiving Systems

Hey Jackie,

Thank you so much for taking the time to share your experience with WellnessLiving! We're thrilled to hear that our platform has brought peace of mind to your business. Your feedback is invaluable, and we're delighted to know that the user-friendly interface, easy class and appointment management, and constant software upgrades have made a positive impact.

We greatly appreciate your kind words about our Customer Solutions Team—it's stories like yours that motivate us to go above and beyond. We understand your concerns about the glitchiness of the client and staff apps. We're actively working on enhancements to provide a smoother experience. If you have specific feedback, please don't hesitate to reach out to [email protected]

Additionally, we encourage you to share your insights on our Community Forum: https://community.wellnessliving.com/page/home/

Once again, thank you for choosing WellnessLiving.

Warm regards,

Cavan B. (Customer Advocate)

5 von 455 Bewertungen angezeigt Alle Bewertungen

WellnessLiving Häufig gestellte Fragen

Weiter unter folgen häufig gestellte Fragen über WellnessLiving.

WellnessLiving bietet folgende Kostenpläne an:

  • Ab: $ 89,00/Monat
  • Preismodell: Abonnement
  • Gratis Testen: Nicht verfügbar

WellnessLiving hat die folgenden typischen Kunden:

Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000

WellnessLiving unterstützt die folgenden Sprachen:

Englisch

WellnessLiving unterstützt die folgenden Geräte:

Android (mobil), iPhone (mobil), iPad (mobil)

WellnessLiving kann in folgende Anwendungen integriert werden:

Constant Contact, Google Calendar, Google Maps, Mailchimp, Meta for Business, Quickbooks Online, WordPress

WellnessLiving bietet folgende Optionen für Kundensupport:

E-Mail/Helpdesk, FAQ/Forum, Wissensdatenbank, Telefon-Support, 24/7 Live-Support, Chat

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