SwiftCase

SwiftCase

Online business workflow management & automation solution

4.5/5 (21 Bewertungen)

SwiftCase Übersicht

SwiftCase is a scalable business platform for automating workflow management across a versatile range of industries. Suitable for small, medium and Enterprise organizations, the system offers a bespoke and pre-configured approach to handling day-to-day cases, processes, tasks and jobs alike. Centralized wholly within the cloud and boasting a single browser-based interface, SwiftCase features Red, Amber, Green (RAG) "traffic light" job tracking for ensuring that due-dates and deadlines are not missed. Notifications and reminders can then be set and scheduled to remind staff, while employee allocation is again automated based on specified business process rules to match the right staff with the most appropriate jobs.

The promise of reduced administration time and cost is again backed by robust integration options alongside other existing business systems. Working with SwiftTrack for tracking case services and compatible with Google Apps, SwiftCase also connects to email, mobile messaging (SMS), DropBox online storage, Sage and Microsoft Excel. Manual data entry or imports are eliminated to minimize data loss and improve accuracy, while encouraging collaboration between between business teams. Additional key features then go on to include scheduled reporting and custom statistical capabilities with graphical visualizations, plus rich user management settings including role-based permissions.

Preis

Beginnt ab
GBP6/Monat
Preisoptionen
Kostenlose Testversion
Abonnement
Preis-Leistungs-Verhältnis

Geräte

Unternehmensgröße

K
M
G

Märkte

Vereinigtes Königreich

Unterstützte Sprachen

Englisch

SwiftCase Bewertungen

Gesamtbewertung
4.5/5
90% Positive Bewertungen
13
Ausgezeichnet
6
Sehr gut
2
Durchschnitt
0
Gering
0
Schlecht
Mit Google übersetzen

A Swift Case

Täglich für Mehr als 2 Jahre genutzt
Bewertet am 21.1.2019
Quelle der Bewertung: Capterra

Excellent case management system that helps keep all cases clear, organised and makes the day to day task a lot easier to manage, works exactly how the name is presented.

Vorteile

I love how clearly laid out swift case is making it almost elementary to operate from case to case. The task page helps to keep all work organised with urgent priority cases allowing us to be able to prioritise work dependant on our workload.

Nachteile

In my experience using swift case I can not think of any issues that have occurred which has affected any case.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote

10.0/10
Mit Google übersetzen

Swiftcase Review

Täglich für Mehr als 2 Jahre genutzt
Bewertet am 21.1.2019
Quelle der Bewertung: Capterra

We upgraded to Swiftcase from our own previous case management system. The system is simple to use (after a little bit of getting used to) and I can't think of a better system for us to use. Users are assigned skills and accountability depending on their job role which is more advanced than our previous system.

Vorteile

I think Swiftcase is user friendly and has many exciting features.

Nachteile

There are aspects that I do not feel are relevant to my job role that I would like to remove from my page view.

Verteilung der Bewertung

Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote

9.0/10
Mit Google übersetzen

Case Management

Täglich für Mehr als 2 Jahre genutzt
Bewertet am 21.1.2019
Quelle der Bewertung: Capterra

All in all, Swiftcase is very beneficial to our business, with easy to use functions, automation, user friendly. with structured workflows.

I believe the use of Swiftcase in any business will greatly help their administrative times and costs.

Vorteile

The automation functions are a great help for speed and accuracy.

Nachteile

Sometimes the workflow does need to be manually overwriting to complete an "out of the box" task. But it does what it says on the tin!

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote

7.0/10
Mit Google übersetzen

Great Platform Great Service

Täglich für Mehr als 1 Jahr genutzt
Bewertet am 14.1.2019
Quelle der Bewertung: Capterra

My overall experience with Livepoint has been great. Working with the Team makes this Software alone valuable. Swiftcase are always great at maintaining a reliable system and are very happy to invest time improving business processes.

Well done Guys
Happy Customer

Vorteile

Swiftcase helped us improve productivity, stripdown and simplily processes. Swiftcase safety and security. With automation of emails and workflows that can be created Swiftcase (Livepoint) are the people to have on board.

Nachteile

I can't fault this Software, we got this as a basic shell now it is fully adapted to our working day.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote

10.0/10
Mit Google übersetzen

Happy with Swiftcase.

Täglich für Mehr als 2 Jahre genutzt
Bewertet am 21.1.2019
Quelle der Bewertung: Capterra

Used on a daily basis for business and apart from the odd server issue, (i think its fair to say this happens with most products available) its always been straight forward.

Vorteile

Easy enough to use even if you are not 100% with tech type products.

Nachteile

Can't really think of anything to be honest. I use it daily without issue.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote

8.0/10

SwiftCase Preis

Beginnt ab
GBP6/Monat
Preisoptionen
Kostenlose Testversion
Abonnement
Preis-Leistungs-Verhältnis

Request a demo and price quote via the contact section of the website.

SwiftCase Funktionen

  • API
  • Berichterstattung und Statistik
  • Workflow-Management

  • Aktivitäts-Dashboard
  • Aktivitäts-Verfolgung
  • Anpassbare Berichterstellung
  • Audit Trail (Prüfpfad)
  • Automatische Benachrichtigungen
  • Benutzerdefinierte Felder
  • Bestandsverfolgung
  • Compliance Management
  • Daten-Import / -Export
  • Dokumentenspeicher
  • Echtzeit-Daten
  • Integration von Dritten
  • Inventarverwaltung
  • Mehrere Standorte
  • Rechnungsmanagement
  • Wirtschaftsprüfung
  • Überwachung

Zusätzliche Informationen für SwiftCase

Schlüssel-Features von SwiftCase

  • Alerts / notifications
  • Application integration
  • Automatic reminders
  • Billing & invoicing
  • Business process automation
  • Case management
  • Client portal
  • Collaboration tools
  • Configurable workflow
  • Customizable dashboard
  • Data visualizations
  • Email notifications
  • Event monitoring
  • Job management
  • Mobile process management
  • PDF conversion
  • Prioritization
  • Process management
  • Proposal generation
  • Quote management
  • Rating system
  • Reporting & statistics
  • Resource allocation
  • Role-based permissions
  • SMS integration
  • Time & expense tracking
  • To-do list
  • User Management
  • Workflow Builder
  • Workflow management

Vorteile

  • SwiftCase is a cloud-based solution built to support bespoke, pre-configured management workflows for cases, processes or jobs that meet specific business requirements.

  • Automated functionality makes redundant any traditional manual or scatter-gun approaches to workflow management, streamlining administration workload and the associated costs.

  • Includes comprehensive user management tools with role-based permission settings, while being whole online SwiftCase's cloud hosted application can be accessed from any web-enabled computer, tablet and mobile device.

  • Process job progress with an intuitive Red, Amber, Green (RAG) traffic light system, before using custom statistics and reporting tools to schedule more detailed reports for tracking process performance.

  • Integration with other business systems allows workflow data to move without loss or inaccuracy, spanning applications such as email, calendar and mobile SMS, along with Sage, Gmail, Microsoft Excel, DropBox, Adobe Acrobat (PDF) and sister application SwiftTrack.
  • SwiftCase Häufig gestellte Fragen

    Weiter unter folgen häufig gestellte Fragen über SwiftCase.

    F. Welche Preispläne bietet SwiftCase an?

    SwiftCase bietet folgende Kostenpläne an:

    Beginnt ab: GBP6/Monat

    Preismodell: Abonnement

    Kostenlose Testversion: Verfügbar

    Request a demo and price quote via the contact section of the website.

    F. Was sind die Hauptfunktionen von SwiftCase?

    SwiftCase bietet die folgenden Funktionen:

    • Alerts / notifications
    • Application integration
    • Automatic reminders
    • Billing & invoicing
    • Business process automation
    • Case management
    • Client portal
    • Collaboration tools
    • Configurable workflow
    • Customizable dashboard
    • Data visualizations
    • Email notifications
    • Event monitoring
    • Job management
    • Mobile process management
    • PDF conversion
    • Prioritization
    • Process management
    • Proposal generation
    • Quote management
    • Rating system
    • Reporting & statistics
    • Resource allocation
    • Role-based permissions
    • SMS integration
    • Time & expense tracking
    • To-do list
    • User Management
    • Workflow Builder
    • Workflow management

    F. Wer sind die typischen Nutzer von SwiftCase?

    SwiftCase hat die folgenden typischen Kunden:

    Mittlere Unternehmen, Kleine Unternehmen

    F: Welche Sprachen werden von SwiftCase unterstützt?

    SwiftCase unterstützt die folgenden Sprachen:

    Englisch

    F. Welche Preispläne bietet SwiftCase an?

    SwiftCase hat folgende Preismodelle:

    Abonnement

    F. Unterstützt SwiftCase mobile Geräte?

    Wir haben keine Informationen darüber, welche Geräte SwiftCase unterstützt

    F. Mit welchen anderen Applikationen integriert SwiftCase?

    SwiftCase kann in folgende Anwendungen integriert werden:

    Dropbox, Gmail, Microsoft Excel, Microsoft Outlook, Sage CRM

    F. Welche Varianten der Kundenbetreuung bietet SwiftCase an?

    SwiftCase bietet folgende Optionen für Kundensupport:

    Online-Support, Telefon-Support

    Alternative Produkte