Über LoanPro
LoanPro ist eine Full-Service-Management-Software für die Kreditvergabe, mit der Unternehmen Kredite erstellen, warten und abrufen sowie Routineaufgaben für die Kommunikation automatisieren können. Die Lösung deckt eine Vielzahl von Organisationen ab, die mit Krediten arbeiten. Dazu gehören der Automobilsektor, die Immobilienbranche, der Hypothekenmarkt, die Bootsfinanzierung, der Pharmasektor und weitere. LoanPro kann an die Anforderungen jedes Unternehmens angepasst werden und bietet erweiterte Funktionen wie Live-Tilgung, benutzerdefinierte Berichte, Zahlungsverarbeitung, Kundenkommunikation und erweiterte Benachrichtigungen.
Mit LoanPro können Organisationen benutzerdefinierte Online-Antragsformulare erstellen, um die erforderlichen Informationen von Kreditnehmern zu erfassen. Auf Anwendungen kann über die kundenorientierte Website von LoanPro zugegriffen werden oder sie können in eine Website eingebettet werden. Dank der erweiterten Kommunikationsfunktionen können Nutzer Vorlagennachrichten erstellen und diese automatisch anhand bestimmter Ereignisse versenden, z. B. wenn eine Zahlung erfolgt, ein Kredit überfällig ist oder eine Kreditkarte ausläuft. Kreditnehmer können sich auch auf der LoanPro-Website anmelden, um ihre Kreditdaten anzuzeigen und zu verwalten.
Zu den Zahlungsoptionen gehören automatische Zahlungen entweder per ACH/EFT oder per Kredit-/Debitkarte. Außerdem können Nutzer automatische Zahlungen bei Fälligkeit oder in beliebiger Häufigkeit planen. Onlinezahlungen ermöglichen es den Nutzern, über die Website von LoanPro zu zahlen. Barzahlungen können an jedem 7-Eleven-Standort in den USA getätigt werden. Kreditgeber können einen detaillierten Transaktionsverlauf für einen beliebigen Kredit oder eine Gruppe von Darlehen abrufen sowie Verlaufsberichte für Prognosen, angesammelte Zinsen, statische Pools, Zahlungsrückstände von Kreditnehmern und mehr anzeigen.
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Nutzerbewertungen
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Andere Softwarekäufer brauchen deine Hilfe! Produktbewertungen helfen uns allen, die richtigen Entscheidungen zu treffen.
- Branche: Einzelhandel
- Wöchentlich für 1-5 Monate genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
Great Software
Bewertet am 21.3.2018
Vorteile
What I like most about this software is that it is easy to use and customize. Very easy to use for those who don't understand so quickly.
Nachteile
I really love this software. I don't have a least thing that I don't like about this software. I got the program going by myself with no help so I absolutely love this software.
- Branche: Unterhaltung
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Loan Pro User of 10 years
Bewertet am 14.10.2021
We got on board because we needed something web based to run our business. In the end, we couldn't...
We got on board because we needed something web based to run our business. In the end, we couldn't imagine using any other software. It was so flexible, and gave us so much power to collect payments, remind customers, set up any payment schedule we wanted, integrate with our current POS and on and on. It was worth the money, all day long.
Vorteile
I liked that I could do whatever I needed to solve whatever problem I had with my customer/transaction. If I couldn't figure out a way to do something, I would call their support line, and they walked me through it. It gives us great flexibility as a company.
Nachteile
Honestly, we are very happy with this software.
Antwort von LoanPro
Thank you so much for the review Robert! We are glad you have had such a great experience.
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Quelle der Bewertung
Gesamtbewertung
- Bedienkomfort
- Kundenbetreuung
DOESN'T WORK AND THEY WON'T LET US OUT OF CONTRACT
Bewertet am 15.4.2016
We had an unusual set up and need. I spent extensive time with sales staff and trainers to make...
We had an unusual set up and need. I spent extensive time with sales staff and trainers to make sure that it could be made to fit our needs and was reassured and promised repeatedly that it would. So, i signed up. We spent months trying to get it to work the way they said it would. Their tech staff tried, but their setup just doesn't work for what we need. I'm a business owner, so i understand that sometimes no matter how hard you try, it doesn't work for a customer. But that's when a good business would let you out of the contract. I paid a substantial ($2500) set up fee that I have no issue with them keeping. I just want to not have to continue to pay the monthly fee for a software I can't use. They refused. I filed a BBB complaint after their refusal to act reasonably. They have ignored it. I don't see any effort to do what's right.
Antwort von LoanPro
We are sorry All Family Finance feels this way. We strive for customer satisfaction both before and after the purchase of the software. We know your scenario was unusual, and after a lot of work by our support staff, they were able to accurately enter your unconventional contracts into AutoPal. The options to either sign a contract or use our software month-to-month were clearly explained. Our software will do what you need it to, and our support staff is standing by to help you get up and running.
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Cloud based Loan Solution,scalable in performance and cost,Turnkey to Full API,Fast Implementat...
Bewertet am 2.5.2018
I was able to plug a solution into a hole for a project where no other solution existed that i...
I was able to plug a solution into a hole for a project where no other solution existed that i could tell of.
Vorteile
Personally, i'm a full stack developer.
I was searching for a loan servicing package for an loan onboarding and servicing implementation.
Built from ground up on Amazon's cloud, LoanPro is a first-class Platform for Loan Servicing.
It offers:
full API access with all documentation available to evaluate before you even sign.
a wide set of payment processors: ACH, NACHA, credit/debit...
a wide range of optional features to help in onboarding, validation, portfolio mgmt. and reporting.
If you are NOT a developer, they provide great support and Turnkey options to complete your loan onboarding.
If you are uncertain either in needing a turnkey or if you're a developer and need to test they offer a 30 day free trial complete functional.
Launches completely in 30 mins giving you an instance to launch with full api access.
this trial can convert over before the end so that no work is lost in the evaluation.
I was able to create a full api based onboarding and servicing solution in under 100 man hours mixing and matching with other technology providers in cloud based per user/loan cost environment.
Costs are defined in per loan metrics with options for minimal upfront or with a higher upfront and lower per costs.
LoanPro has a first class Loan servicing front end as well as a customer facing portal.
Makes a great choice for a # of use cases in the Loan Provider space.
I would highly recommend it in both Developer and Non Developer scenarios.
- Branche: Software für die Automobilindustrie
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Great tech support and great servicing platform
Bewertet am 12.12.2017
I recommend this platform.
I recommend this platform.
Vorteile
Our company specializes in auto leases and loans and Autopal is designed for this business. We took advantage of trial to make sure it was the platform, and we signed right after the demo.
There was a little confusion at the beginning which delayed converting our accounts to the new platform, but the support at Autopal addressed the issues quickly and matched our lease contracts within few hours. There was also a learning curve, but the staff at Autopal (Steve) work through the issues with us, and has always been helpfuling us find solutions. Autopal’s support staff is as great as the servicing platform.
AutoPal has helped us to better manage our risks efficiently, and we would not have been able grow our portfolio and attract capital without it. We used to go to several systems and folders to get information on a contract. AutoPal allow us to streamline our processes and reduce overhead.
The autopay feature improved our collections by over 50% and the automated payment reminders allowed us to reduce delinquencies. Our customers have the ability to make payments online and see account information including an electronic version of their signed contract.
Nachteile
AutoPal is a great servicing platform, but the origination tool needs improvements. The user website is not responsive, which makes is challenging for our customers to use it officially on the cellphones.
LoanPro Häufig gestellte Fragen
Weiter unter folgen häufig gestellte Fragen über LoanPro.F. Welche Preispläne bietet LoanPro an?
LoanPro bietet folgende Kostenpläne an:
- Ab: $ 0,00/Jahr
- Preismodell: Abonnement
- Gratis Testen: Nicht verfügbar
F. Wer sind die typischen Nutzer von LoanPro?
LoanPro hat die folgenden typischen Kunden:
11–50, 51–200, 201–500, 501–1 000, 1 001–5 000
F: Welche Sprachen werden von LoanPro unterstützt?
LoanPro unterstützt die folgenden Sprachen:
Englisch
F. Unterstützt LoanPro mobile Geräte?
LoanPro unterstützt die folgenden Geräte:
F. Mit welchen anderen Applikationen integriert LoanPro?
LoanPro kann in folgende Anwendungen integriert werden:
Anovaa, DigiFi, Docusign, EFT Canada, FUGU, Finicity, MX Technologies, Optimus, PayLane, PayNearMe, Payix, REPAY, Sperse CFO, TCN, Talkdesk, UBIQUITY, Validify, Versapay, Vonage Business Communications, Vonage Contact Center, authorize.net
F. Welche Varianten der Kundenbetreuung bietet LoanPro an?
LoanPro bietet folgende Optionen für Kundensupport:
E-Mail/Helpdesk, FAQ/Forum, Wissensdatenbank, Telefon-Support, Chat
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