--- description: Ausführliche Erfahrungsberichte zu roommaster mit detaillierten Infos zu Funktionen, Preisen und Bewertungen. Verschaff dir einen schnellen Überblick zu Benutzerfreundlichkeit, Vor- und Nachteilen & vergleiche roommaster dank GetApp Austria mit ähnlichen Produkten. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: roommaster Erfahrungen, Kosten & Bewertungen | GetApp Österreich 2026 --- Breadcrumb: [Startseite](/) > [Hotelsoftware](/directory/81/hospitality-property-management/software) > [roommaster](/software/112119/roommaster) # roommaster Canonical: https://www.getapp.at/software/112119/roommaster Seite: 1 / 6\ Zurück: [Nächste Seite](https://www.getapp.at/software/112119/roommaster?page=2) > roomMaster ist eine All-in-One-Hotel-Property-Management-Software für Hotels aller Größen, mit Front-Desk-Management, Reservierungsmanagement und Gastprofilen. > > Bewertung: **4.3/5** von 129 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.3/5** | 129 Nutzerbewertungen | | Bedienkomfort | 4.3/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.2/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.2/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.1/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 80% | (8/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: Aspire Software Company - **Region**: Edmonton AB, Kanada - **Gegründet**: 1995 ## Gewerblicher Kontext - **Startpreis**: $ 150,00 - **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Windows (Desktop), Windows (On-Premise), Linux (On-Premise) - **Unterstützte Sprachen**: Englisch - **Verfügbare Länder**: Amerikanische Jungferninseln, Anguilla, Antigua und Barbuda, Aruba, Australien, Bahamas, Barbados, Belize, Bermuda, Britische Jungferninseln, Costa Rica, Dominica, Dominikanische Republik, El Salvador, Grenada, Guadeloupe, Guatemala, Haiti, Honduras, Jamaika und 18 weitere ## Funktionen - API - Abrechnung & Rechnungsstellung - Abrechnungssatz-Management - Aktivitäts-Dashboard - Alarmfunktion / Benachrichtigungen - Angebotsmanagement - Anmerkungen zur Reservierung - Anpassbare Berichte - Anpassbare Felder - Anpassbare Vorlagen - Arbeitsauftragsverwaltung - Aufgabenmanagement - Benutzer-Management - Berichterstattung / Analyse - Berichterstattung und Statistik - Bestandskontrolle - Buchhaltung - CRM-Systeme - Daten-Import / -Export - Datensynchronisation ## Integrationen (8 insgesamt) - Amadeus - Hotelitix - QuickBooks Online Advanced - STAAH Channel Manager - Sage 50 Accounting - Seekda - Triptease - Windcave ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Telefon-Support - 24/7 Live-Support - Chat ## Category - [Hotelsoftware](https://www.getapp.at/directory/81/hospitality-property-management/software) ## Ähnliche Kategorien - [Hotelsoftware](https://www.getapp.at/directory/81/hospitality-property-management/software) - [Reservierungssoftware](https://www.getapp.at/directory/83/reservation-online-booking/software) - [Hotelverwaltungssoftware](https://www.getapp.at/directory/592/hotel-management/software) - [Hotel Channel Management Software](https://www.getapp.at/directory/1663/hotel-channel-management/software) - [Channel Management Software](https://www.getapp.at/directory/738/channel-management/software) ## Alternativen 1. [Cloudbeds](https://www.getapp.at/software/107317/cloudbeds) — 4.3/5 (340 reviews) 2. [Hotelogix](https://www.getapp.at/software/90944/hotelogix) — 4.4/5 (251 reviews) 3. [ResNexus](https://www.getapp.at/software/122499/reservation-nexus) — 4.8/5 (428 reviews) 4. [eZee Absolute](https://www.getapp.at/software/110741/ezee-absolute) — 4.6/5 (405 reviews) 5. [Sirvoy](https://www.getapp.at/software/110345/sirvoy-booking-system) — 4.7/5 (301 reviews) ## Nutzerbewertungen ### "The MOST COMPLET, feaure rich, yet so user-friendly PMS" — 5.0/5 > **Marlon** | *12. November 2019* | Gastgewerbe | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: RoomMaster is The MOST COMPLETE yet so user-friendly PMS. Whether you are running a small, med or large Resort/Hotel; from room setup, creating rate codes \& rates to entering a reservation and processing payments with Shift4 payment system. This is definitely one of the best PMS in the market. This system has it's on booking engine which pulls room rate information from the PMS it self, which saves work, unlike other booking engines, whereby you have to enter information all over\! The booking process is so easy, payments are processed and immediately integrated into the PMS. Not to mention AddOns are automatically entered into the PMS as well, for the date the client chooses; this is all amazing. Reports are easy to create and are very informative. I am so amazed by the pace booking analysis report, which provides me with the right information; booking trends, especially now that I am using Yield Management to maximize room revenue\! This is an awesome feature which many PMS lack. I have also assisted another property in my area, San Ignacio Belize, in making the most of this feature rich PMS. > > **Nachteile**: I am very pleased with RoomMaster and all its features. The software is also updated with many great features each year. No complaints\! > > RoomMaster is a feature rich easy to use PMS. It has its own booking engine, iQ-WebBook, which is very easy to use and helps increase direct bookings. AddOns are automatically entered in the client's reservation, which is wonderful\! The booking engine can also be setup to automatically charge credit card deposits through Shift4 payment processor; which are also entered into the reservation\! This system also has a pace booking report which provides booking trends to plan your pricing strategy\! Overall I am so pleased and amazed by RoomMaster and its features\! Would to change it for another\!\! ----- ### "A strong right arm" — 5.0/5 > **Linda** | *28. Juli 2022* | Gastgewerbe | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: I like the ease of use and even after 4 years, learning new features and ways to use the software. > > **Nachteile**: Learning how the housekeeping function works has been difficult. We have still not mastered that part. > > For our every day reservations Room Master is an essential. We know there is so much more that this software is capable of doing. It is very comprehensive and an effective tool for our business. ----- ### "Innquest was sold - Support went down hill" — 2.0/5 > **peter** | *29. August 2017* | Gastgewerbe | Empfehlungsbewertung: 1.0/10 > > **Vorteile**: Many many functions. To many to list. Many interfaces. a ton of options and various way to get the data you need to analyze. > > **Nachteile**: They were sold to some Canadian firm sometime back and slowly but surely support has gone down hill. We are having to reset our CC Interface every single day and all they did was throw their hands up in the air after they had our IT guy running around for weeks trying this and that. Then finally they simply pointed the finger at SHIFT4 (as they are the CC Interface for them) and said we have tried everything(umm know my IT guy tried everything you simply kept emailing). My IT guy actually came up with a simply patch to keep restarting the service every night that runs on the server, this seems to work on a very limited basis. > > I spent a long time and alot of effort trying to work them. But having them throw their hands up in the air as if to say OH WELL was my final straw. I had a feeling in my gut that after they were sold things would start going down hill. ----- ### "Roommaster is great for Hotels of all sizes\!" — 5.0/5 > **Heather** | *9. August 2022* | Gastgewerbe | Empfehlungsbewertung: 9.0/10 > > **Vorteile**: I like that is effortless. You can customize just about everything. We have all Maintenance,Housekeeping, Front Desk use roommaster. We have 240 rooms and make many changes to reports, the functionality of guest profiles and history is awesome\! We love the fact we can train new hires in a day or two and they are ready to roll. > > **Nachteile**: The only issue I have is with the group block functionality, we have use this software since 97 so we have always had this issue with multiple room types and or dates for groups, it can be a bit challenging as we pre book room numbers and actually block rooms, where other properties may not. It's just not as user friendly for us. ----- ### "Expensive customer support and hardware costs. We then had to pay to get our database." — 4.0/5 > **William** | *4. März 2020* | Gastgewerbe | Empfehlungsbewertung: 3.0/10 > > **Vorteile**: The software is easy to pick up and figure out without too much training. The software and system we had was server/property-based and owned. That was important because internet access was spotty until we had a dedicated fiber line installed. > > **Nachteile**: The software we owned outright was being discontinued for support using the Roommaster online booking engine widget we used on our own website. To upgrade we needed a new server and more new hardware then our budget would allow. We were trying to get away from Windows computers because of the the security maintenance needed for PC systems. (We had a virus from an email a few years back and lost data.) We ultimately went with a cloud-based system that could run with inexpensive Chromebooks (easy security maintenance). Roommaster wanted us to pay to get your own database information out of their system when we wanted to leave their software. > > We tried to upgrade the software to their newer cloud-based software. We specifically had to change software because their website booking module we used on our own website (we owned the software) was no longer being supported/continued. We had to either upgrade to their web-based system or upgrade the software entirely to their new in house (server) platform with a lot of new hardware needed. We did not want to pay a large upfront amount of money and then not be happy with the system. We would then be stuck with the extra hardware and software and we were increasingly not happy with the customer service. They had a yearly contract for the customer service with a specific amount of calls for a set price. If you needed them more then you had to pay per instance called. The cost was not far off from paying for a web-based system with unlimited service calls (WebRezPro) that we found and ultimately went ahead implementing. ----- Seite: 1 / 6\ Zurück: [Nächste Seite](https://www.getapp.at/software/112119/roommaster?page=2) ## Links - [Auf GetApp anzeigen](https://www.getapp.at/software/112119/roommaster) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | ----- ## Strukturierte Daten