Heymarket
Geschäftliche SMS-Textnachrichten für Teams
4,6 /5 (39 Bewertungen) Eine Bewertung schreibenHeymarket Übersicht
Was ist Heymarket?
Heymarket ist eine Business-Messaging-Lösung, die gemeinsame Posteingänge für Text- und Facebook-Messaging mit Kunden, Auftragnehmern oder Partnern bereitstellt. Das System kann von Vertriebs-, Support-, Marketing- und Betriebsteams zur Verwaltung von Personalaktualisierungen, Terminbestätigungen für Kunden, Versand, Supportanfragen und mehr verwendet werden. Verschiedene Teams können jeweils ihren eigenen gemeinsamen Posteingang haben, und Chats können einzelnen Teammitgliedern zugewiesen werden. Indikatoren zeigen an, welche Teammitglieder auf eine Konversation zugreifen oder darauf reagieren. Kontakte können für gezielte Massennachrichten in Listen aufgeteilt werden, und Nachrichten können an einem festgelegten Datum und Zeitpunkt gesendet werden. Interne Notizen können aufgezeichnet und gespeichert werden, um Informationen mit Teammitgliedern auszutauschen, und Nutzer können Erinnerungen für Nachrichten oder Kontakte festlegen, die Follow-ups erfordern. Heymarket bietet auch ein anpassbares Web-Chat-Widget, das über den gemeinsamen Posteingang neben SMS- und Facebook-Nachrichten verwaltet wird.
Heymarket Übersicht
Kosten
Preisoptionen
Heymarket Funktionen
Medien
Heymarket Bewertungen
Heymarket Bewertungen
All around excellent!
Heymarket allows me to provide personalized customer service in a fraction of the time! With customer groups, templates and personalization, I'm able to send personalized texts to 100+ customers in 2 minutes or less! This has allowed me to increase my customer service and, in turn, increase my sales. I've had an overall great experience with Heymarket from the beginning, which is why I continue to use the service.
Unorthodox Use – But it works!
Rather than using HeyMarket to blast marketing promotions, updates, or new products like the app was originally intended for – we adapted it as a platform for account management. With this app, we were able to alleviate a sales person that was focusing entirely on one account. This allowed us to maintain this existing account and free up time for a salesperson to pursue new accounts.
Great Product- High Price Tag
HeyMarket allows me to have my life back by easily setting up campaigns and knowing they are getting to my customers when they are supposed to. I cant live without it.
Wouldn't Have a Business Without It
They have listened to my suggestions and are always quick to respond to my concerns or questions. The template feature saves me so much time! The app is simply amazing. I'm thankful for Heymarket! Without them, I wouldn't have a business with the follow-up that I do!
Integral to our success!
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All around excellent!
Vorteile
Before Heymarket, I was paying way more for something with less functionality and it wasn't user friendly. I love how easy Heymarket is to use - I love that it's an app so I can keep my business texts separate from my personal texts, yet it comes right to my cell phone. I love that I can create and save templates and send emails to groups that are sent individually and personalized with each customer's name. SO MANY things I love about this app! Plus the Customer Service is excellent! I always receive replies quickly and they are able to help troubleshoot any issues I'm having. Thank you!
Nachteile
I'm not sure if there's anything I don't like. Just sometimes I don't receive a notification when someone texts me, or the messages are delayed. But that doesn't happen often.
Unorthodox Use – But it works!
Rather than using HeyMarket to blast marketing promotions, updates, or new products like the app was originally intended for – we adapted it as a platform for account management. With this app, we were able to alleviate a sales person that was focusing entirely on one account. This allowed us to maintain this existing account and free up time for a salesperson to pursue new accounts.
Vorteile
We were looking for a text messaging platform where we could communicate with a large client of ours who has multiple points of contact, ultimately retiring a sales person. We wanted a platform that would be simple for our clients to use while giving us the ability to have our entire team view and respond to request from a single inbox.
Nachteile
The only issue we've really had has been an issue with the auto-responders, and daylight savings time. We had to manually adjust the time with the time change.
Antwort von Heymarket
Hi Ian - thanks for the feedback. We're glad to be helping G5 be more productive. A fix for daylight savings is in the works, so it won't be an issue in the future.
Thanks!
Great Product- High Price Tag
HeyMarket allows me to have my life back by easily setting up campaigns and knowing they are getting to my customers when they are supposed to. I cant live without it.
Vorteile
I LOVE HeyMarket! It makes running my business very easy. The way that it tests individuals, makes batching messages easy. I’m able to do more in my personal life because I know that my campaigns are up and running and my customers are being contacted. I also love that I can answer on my computer.
Nachteile
The software can be glitchy. It takes a while for the app to sinc with the server. I’ve also had many issues where it kept creating me a new number- who knows what that was. Other than the glitchy stuff, it’s really easy to use and navigate which is great!
(I will say however, there are more and more tools and apps of the same arena that are coming out at a lower price. I recommend HeyMarkey ALL the time, but the price always scares people away. Apps like Project Broadcast are leaving HeyMarket in the dust at 9.99/mo)
Wouldn't Have a Business Without It
They have listened to my suggestions and are always quick to respond to my concerns or questions. The template feature saves me so much time! The app is simply amazing. I'm thankful for Heymarket! Without them, I wouldn't have a business with the follow-up that I do!
Vorteile
-Easy to Use
-Campaigns and lists make it easy to follow-up with customers and prospects
-Templates save me TONS of time
-Customer service is top notch!
-The app is AMAZING! Runs smoothly and seamlessly.
Nachteile
-App does not capture on the web version when I delete someone from a list. That's the only downside of the app (and that's tiny!), so I still love Heymarket!
-No ability to state when you don't want a message from a campaign to be sent out. (Example: Sunday mornings 8am-1pm). There is a way to schedule exactly when you want a message to send out, but that doesn't help me when I have prospects in campaigns.
Integral to our success!
Vorteile
HeyMarket has been instrumental in consolidating our need for SMS communication in a team setting while also offering reporting and relations management tools that are critical to our organizational awareness!
Nachteile
It would be great if HeyMarket also allowed email integration so that ALL corporate communication could happen in one place.
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Heymarket Preis
Heymarket Preis
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Heymarket Funktionen
Heymarket Funktionen
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Heymarket Häufig gestellte Fragen
Heymarket Häufig gestellte Fragen
Weiter unter folgen häufig gestellte Fragen über Heymarket.
F. Welche Preispläne bietet Heymarket an?
Heymarket bietet folgende Kostenpläne an:
Beginnt ab: 29,00 $/Monat
Preismodell: Abonnement
Gratis Testen: Verfügbar
F. Was sind die Hauptfunktionen von Heymarket?
Wir haben keine Informationen über die Funktionen von Heymarket
F. Wer sind die typischen Nutzer von Heymarket?
Heymarket hat die folgenden typischen Kunden:
Kleine Unternehmen, Mittlere Unternehmen
F: Welche Sprachen werden von Heymarket unterstützt?
Heymarket unterstützt die folgenden Sprachen:
Englisch
F. Welche Preispläne bietet Heymarket an?
Heymarket hat folgende Preismodelle:
Abonnement
F. Unterstützt Heymarket mobile Geräte?
Heymarket unterstützt die folgenden Geräte:
Android, iPhone
F. Mit welchen anderen Applikationen integriert Heymarket?
Heymarket kann in folgende Anwendungen integriert werden:
BoomTown, Facebook, Google Drive, Salesforce Sales Cloud, Squarespace, Twilio, Weebly, Wordpress, Wordpress, Zendesk
F. Welche Varianten der Kundenbetreuung bietet Heymarket an?
Heymarket bietet folgende Optionen für Kundensupport:
Online-Support
Heymarket allows me to provide personalized customer service in a fraction of the time! With customer groups, templates and personalization, I'm able to send personalized texts to 100+ customers in 2 minutes or less! This has allowed me to increase my customer service and, in turn, increase my sales. I've had an overall great experience with Heymarket from the beginning, which is why I continue to use the service.