Phone2Action

Phone2Action

Communications platform for public affairs and advocacy

4.8/5 (35 Bewertungen)

Phone2Action Übersicht

Phone2Action is a provider of solutions around public policy engagement, offering a mobile-responsive platform for the kinds of digital grassroots advocacy useful to associations, non-profits and corporations. With Phone2Action’s digital advocacy platform, users can connect their advocates with elected legislators and lawmakers via multiple communication channels including phone, email, web form and social media accounts. Promising to enable campaign launches in minutes, the ability to leverage a variety of broadcasting channels such as SMS, MMS, web links, Facebook and Twitter feeds also mobilizes supporters to cultivate greater engagement. Phone2Action also tracks campaign data and aggregates figures in real time to generate metrics on advocates and legislative connections made, actions taken, growth of the organization's influence over time, keyword performance and also the identification of top advocates.

Social media engagement is supported by the integrated SocialPulse tool, delivering a dedicated dashboard view onto Facebook and Twitter campaigns. Aside from workflow support for creating and broadcasting campaigns through these channels, SocialPulse gathers in feeds to show advocate messages to legislators as they are posted in real time. Metrics then summarize impressions in terms of campaign visibility, engagement in terms of post interactions and conversions in terms of actions taken due to a certain post. Facebook lead generation through ad integration also allows advocates to email legislators from Facebook ads, while Action Centers provide single destinations matched to fit the design of a current website where advocates can engage in actions across multiple issues. Additional platform features go on to include live event engagement tools such as live pinpointing of advocate actions on geographic maps, advocate counters and audience keyword SMS texting. Phone2Action also has a number of integration options with third party CRM, CMS, AMS and email clients including Salesforce, NationBuilder, MailChimp and others.

Preis

Beginnt ab
N/A
Preisoptionen
Kostenlose Testversion
Abonnement
Preis-Leistungs-Verhältnis

Geräte

Unternehmensgröße

K
M
G

Märkte

Australien, Kanada, Europa, Vereinigtes Königreich, Vereinigte Staaten von Amerika

Unterstützte Sprachen

Dänisch, Niederländisch, Englisch, Französisch, Deutsch und 4 weitere , Italienisch, Portugiesisch, Spanisch, Schwedisch

Phone2Action Bewertungen

Gesamtbewertung
4.8/5
97% Positive Bewertungen
28
Ausgezeichnet
6
Sehr gut
1
Durchschnitt
0
Gering
0
Schlecht
Brian K.
Mit Google übersetzen

Incredible Product

Täglich für 6-12 Monate genutzt
Bewertet am 5.3.2019
Quelle der Bewertung: Capterra

One of the most amazing things about P2A is the customer service. Whoever designed and maintains their process for being responsive to their customers deserves a raise. This is a big plus for us - makes an already easy-to-use tool super easy for our whole team.

Vorteile

We purchased this software for a national advocacy campaign we are running. The tool couldn't be simpler to use. Very intuitive. Easy to set up. Fully functional. Would license this product again in a heartbeat.

Nachteile

The tool should be improved to allow generation of activity for each campaign by date. I'd like to be able to run a report showing all of the advocates who signed up on a particular date (for example at a trade show) - where they are from, etc. The P2A staff have graciously offered to run these reports for us but it would be better if this was built into the functionality.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote

10.0/10
Andrew L.
Mit Google übersetzen

It just works

Wöchentlich für Mehr als 2 Jahre genutzt
Bewertet am 22.2.2019
Quelle der Bewertung: Capterra

Before using Phone2Action our call to action initiatives were inefficient and untrackable. Now it is easier for our members to participate, and we can track how much engagement there was.

Vorteile

I've been using Phone2Action for about a 2 years, and have never had a problem. Right out of the box, the platform worked just as well as advertised (if not better). Also, their customer service has been amazing. They are always quick to answer messages and walk me through whatever issue I am having.

Nachteile

It is relatively bare-bones compared to some of the other platforms out there. That being said, It does everything that it is supposed to do, and it does it well. Also, they have recently launched a few new features, but I have not had a chance to use them since they are not included in the base package, so I cannot speak to those aspects.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
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Weiterempfehlungsquote

9.0/10
Ricardo A.
Mit Google übersetzen

Best Customer Service

Wöchentlich für Mehr als 1 Jahr genutzt
Bewertet am 5.3.2019
Quelle der Bewertung: Capterra

Overall I would recommend phone2action because they are always on top of it, even on weekends and in doing our communications work it's important to be able to do rapid response and we know we can always count on the p2a team to be able to do digital work to advance our goals in many of our campaigns.

Vorteile

What I have always liked about phone2action is the efficient and super rapid costumer service, the chat feature allow us to ask questions, learn new features, and build a relationship with phone2action representatives that helps us confidently launch campaigns or send mass texts through the platform because we know we are using it strategically. The software is also user friendly, you can send a mass text in less than 10 minutes, and build a new petition in about 25-30 minutes. This has helped us stay engaged with our supporters and build list with new allies.

Nachteile

The cons is the limited templates for petitions. There is only 3 and it would be good to have more choices.

Verteilung der Bewertung

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Kundenbetreuung

Weiterempfehlungsquote

10.0/10
Cameron K.
Mit Google übersetzen

Phone2Action: There When We Need Them, Offering Fantastic Product

Wöchentlich für Mehr als 2 Jahre genutzt
Bewertet am 22.2.2019
Quelle der Bewertung: Capterra

It's been awesome! We're able to engage with our constituents in new, creative ways and have seen a significant spike in engagement as a result of this tool.

Vorteile

The thing I love the most is the ease of access. There isn't a steep learning curve and whenever I found myself having questions, the customer service support replied to me within 30 seconds and were always able to solve technical questions about how my organization can best reach our constituents effectively and efficiency.

Nachteile

If I could change one thing about Phone2Action, I would alter the format of the space for constituents to take an "Action Alert" to best meet the needs of an individual action alert. I think I would appreciate more flexibility, though this isn't an enormous concern.

Verteilung der Bewertung

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Weiterempfehlungsquote

9.0/10
Mit Google übersetzen

Ryan's Review

Täglich für Mehr als 1 Jahr genutzt
Bewertet am 5.3.2019
Quelle der Bewertung: Capterra

We're connecting so many different kinds of campaigns with their lawmakers so easily. It's such a valuable tool and one of the first things we pitch clients on.

Vorteile

I love the customer support. That's top of mind. In addition, the integration with Facebook lead forms makes running ads seamless and our clients love it. Love the ability to set up multiple campaigns so easily.

Nachteile

Exporting reports can be a pain in the butt. Sometimes legislator reports take hours to reach me.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote

9.0/10

Phone2Action Preis

Beginnt ab
N/A
Preisoptionen
Kostenlose Testversion
Abonnement
Preis-Leistungs-Verhältnis

Contact Phone2Action directly for pricing information and to schedule a demo

Phone2Action Funktionen

  • API
  • Aktivitäts-Dashboard
  • Engagement-Analytik
  • Kampagnenanalyse
  • Kundenspezifisches Branding
  • Social-Media-Integration
  • Social-Network-Marketing

  • A/B-Tests
  • Anpassbare Vorlagen
  • Automatische Benachrichtigungen
  • Berichterstattung und Statistik
  • Content-Management
  • Daten-Import / -Export
  • Drag-and-Drop-Oberfläche
  • Echtzeit-Analytik
  • Echtzeit-Daten
  • Integration von Dritten
  • Kampagnenmanagement
  • Multichannel-Marketing
  • Überwachung

Zusätzliche Informationen für Phone2Action

Schlüssel-Features von Phone2Action

  • AMS integration
  • API
  • Action Centers
  • Activity dashboard
  • Advocate management
  • Application integration
  • CRM integration
  • Campaign analysis
  • Contact history
  • Conversion rate optimization
  • Custom fields
  • Customer advocacy
  • Customizable branding
  • Email integration
  • Engagement analytics
  • Event engagement
  • Filtered views
  • Geographic maps
  • History tracking
  • Keyword tracking
  • Lead generation
  • MMS support
  • Petition management
  • Political advocacy
  • Real time reporting
  • SMS integration
  • SMS marketing
  • Social engagement
  • Social media integration
  • Social media metrics
  • Social network marketing
  • Tracking features
  • URL customization
  • Website integration

Vorteile

  • Phone2Action's platform is comprehensive, providing everything you need to run a successful advocacy program. Our user-friendly interface makes it easy for nonprofits, associations, and corporations to use the latest technology to mobilize their advocates.
  • Phone2Action claims to enable the launch of campaigns in under 30 minutes, connecting supporters with lawmakers and legislators via multiple channels including email, phone, social media outlets and web form.
  • A myriad of broadcasting channels include SMS text messaging, MMS, web links, web code or API access, to offer flexibility in terms of mobilizing and engaging supporters via one-to-one communications.
  • Reporting and feedback capabilities provide real time updates across a range of graphical visualizations including charts, graphs and geographical maps to illustrate statistics on total advocates, who they are, where they reside and what they are saying.
  • Phone2Action is committed to innovation and is constantly developing cutting-edge tool. In 2018, we released the first chatbot for advocacy, along with two new campaign templates and an email broadcasting tool.
  • Phone2Action Häufig gestellte Fragen

    Weiter unter folgen häufig gestellte Fragen über Phone2Action.

    F. Welche Preispläne bietet Phone2Action an?

    Phone2Action bietet folgende Kostenpläne an:

    Preismodell: Abonnement

    Kostenlose Testversion: Nicht verfügbar

    Contact Phone2Action directly for pricing information and to schedule a demo

    F. Was sind die Hauptfunktionen von Phone2Action?

    Phone2Action bietet die folgenden Funktionen:

    • AMS integration
    • API
    • Action Centers
    • Activity dashboard
    • Advocate management
    • Application integration
    • CRM integration
    • Campaign analysis
    • Contact history
    • Conversion rate optimization
    • Custom fields
    • Customer advocacy
    • Customizable branding
    • Email integration
    • Engagement analytics
    • Event engagement
    • Filtered views
    • Geographic maps
    • History tracking
    • Keyword tracking
    • Lead generation
    • MMS support
    • Petition management
    • Political advocacy
    • Real time reporting
    • SMS integration
    • SMS marketing
    • Social engagement
    • Social media integration
    • Social media metrics
    • Social network marketing
    • Tracking features
    • URL customization
    • Website integration

    F. Wer sind die typischen Nutzer von Phone2Action?

    Phone2Action hat die folgenden typischen Kunden:

    Großunternehmen, Mittlere Unternehmen, Non-Profit

    F: Welche Sprachen werden von Phone2Action unterstützt?

    Phone2Action unterstützt die folgenden Sprachen:

    Dänisch, Niederländisch, Englisch, Französisch, Deutsch, Italienisch, Portugiesisch, Spanisch, Schwedisch

    F. Welche Preispläne bietet Phone2Action an?

    Phone2Action hat folgende Preismodelle:

    Abonnement

    F. Unterstützt Phone2Action mobile Geräte?

    Phone2Action unterstützt die folgenden Geräte:

    iPhone, iPad

    F. Mit welchen anderen Applikationen integriert Phone2Action?

    Phone2Action kann in folgende Anwendungen integriert werden:

    Constant Contact, Constant Contact, Mailchimp, NationBuilder, Salesforce Sales Cloud, YourMembership

    F. Welche Varianten der Kundenbetreuung bietet Phone2Action an?

    Phone2Action bietet folgende Optionen für Kundensupport:

    Wissensdatenbank, Online-Support, Telefon-Support, Video-Anleitungen